Cited by 11Social Media in Health EducationInnovations in Medical EducationImpact of Technology on Adolescents

New Professionalism Challenges in Medical Training: An Exploration of Social Networking

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Kesselheim, Jennifer C., Batra, Maneesh, Belmonte, Frank, Boland, Kimberly A., McGregor, Robert S.·2014·Journal of Graduate Medical Education

Abstract

Background: Innovative online technology can enhance the practice of medicine, yet it also may be a forum for unprofessional behavior. Objective: We surveyed program directors regarding their perceptions and experiences with residents' use of social networking sites (SNS). Methods: In September 2011, we sent an online survey to program directors and associate program directors of pediatrics residency programs within the United States who are members of the Association of Pediatric Program Directors. Results: A total of 162 program directors or associate program directors (representing 50% of residency programs) responded to the survey. One-third of respondents are “very familiar” with SNS and 23% use them “daily or often.” Most respondents (70%) rated “friending” peers as “completely appropriate,” whereas only 1% of respondents rated “friending” current or past patients as “completely appropriate.” More than one half of respondents believe inappropriate behavior on SNS is “somewhat” or “very” prevalent, and 91% are “somewhat” or “very” concerned that the prevalence of inappropriate behavior on SNS may increase. The most commonly reported problematic online activity was posting inappropriate comments about the workplace. Posting of inappropriate comments about self, patients, and staff also was observed. Residency programs commonly educate trainees about SNS during intern orientation (45%), or using written guidelines (29%) and ad hoc remediation (16%). Conclusions: As educators teach trainees principles of online professionalism, appropriate use of SNS needs to be included in the training process. Curricular efforts may be hindered by some program directors' lack of familiarity with SNS.

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  • Despite widely disseminated guidelines, the data show that professionalism standards are being violated as reported previously.

    “Despite widely disseminated guidelines on the professional use of social media content, the data show that these professionalism standards are being violated as reported previously [12,16].”

    From Pediatric Residents’ Perceptions of Potential Professionalism Violations on Social Media: A US National Survey (2017) · cites this paper as [12]

    The section on program directors’ experiences reports inappropriate social-networking activity by pediatrics residents and counseling for related professionalism lapses. The Education and Policy section does not establish that guidelines were widely disseminated: 29% of respondents reported using written guidelines to educate trainees. The paper supports the reported lapses, but not the claim about widespread dissemination. (LLM, conf=0.86)

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  • Published data show 99% disapproval by program directors of entering an electronic friendship with a patient.

    “published data on program directors’ opinions (99% disapproval) [12]”
  • Study respondents recognized entering an electronic friendship with a patient as inappropriate to a lesser degree than published data on program directors' opinions.

    “our study respondents recognized it as inappropriate, but to a lesser degree (around 70%) than published data on program directors’ opinions (99% disapproval) [12].”

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  1. AMA Code of Medical Ethics. Opinion 9.124-professionalism in the use of social media. http://www.ama-assn.org/ama/pub/physician-resources/ medical-ethics/code-medical-ethics/opinion9124.page. Accessed August 1, 2013.

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Authors
Kesselheim, J. C., Batra, M., Belmonte, F., Boland, K. A., & McGregor, R. S.
Affiliations
University of Louisville (US)
Corresponding author
Kesselheim, Jennifer C.
Venue
Journal of Graduate Medical Education
Published
2014-03
Volume
6
Issue
1
Pages
100-105
ISSN
  • 1949-8349 (ISSN-L)
  • 1949-8357
OpenAlex
W2488746277
Cited by
11
References
24
Citations by year
2024: 1 · 2022: 1 · 2021: 1 · 2020: 1 · 2019: 1 · 2018: 1 · 2017: 1 · 2015: 2 · 2014: 1 · 2012: 1
FWCI
1.70
Type
journal article
Language
en
Open access
Locations
  • Journal of Graduate Medical Education (publishedVersion)
  • PubMed Central (publishedVersion)
  • PubMed (publishedVersion)
Topics
  • Social Sciences › Health › Social Media in Health Education
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Innovations in Medical Education
  • Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
Keywords
social networking sites, medical professionalism, pediatric residency, program directors, residency training, physician-patient relationship

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