Cited by 12Technology Use by Older AdultsDiverse Aspects of Tourism ResearchMigration, Aging, and Tourism Studies

Travel Website Atmospheres Inducing Older Travelers’ Familiarity: The Moderating Role of Cognitive Age

Open access
Kim, Soojung, Bi, Yahua, Kim, Insin·2021·International Journal of Environmental Research and Public Health

Abstract

In the environment in which an increasing number of older travelers are participating in online tourism platforms, for older travelers who face multiple barriers in using e-commerce, it is essential to identify factors promoting older travelers’ website usage for their well-being and sustainable travel industry. This study aims to identify the key factors of website atmosphere for enhancing older travelers’ familiarity, investigate the relationship between older adults’ website familiarity and revisit intention, and test the moderating role of cognitive age. A web-based survey was conducted, and the sample consisted of 305 US residents 50 years of age and older who had experienced travel websites. The results indicated that three subdimensions of older travelers’ website familiarity—informativeness, effectiveness, and entertainment—positively influence their website familiarity. Additionally, the impact of informativeness on website familiarity is stronger for travelers who identify as younger than their chronological age. Moreover, older travelers’ familiarity with a website improves their revisit intention. The current study found not only significant travel website atmosphere factors to boost older travelers’ participation in online tourism platforms but also significant older travelers’ groups depending on their cognitive age perception to magnify the effect of website atmosphere.

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.3390/ijerph18094812

Cites

109 of 109 references verified0 citation errors · 0 not checkable

Statistics

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • Interpersonal motivation is an antecedent to holistic tourism and may play a role in the choice of health and wellness tourism.

    “Interpersonal motivation is an antecedent to holistic tourism and may also play a role in the choice of health and wellness tourism, especially when there are older adults or chronic disease patients in the tour groups [42,66,67].”

    From Health and Wellness Tourists’ Motivation and Behavior Intention: The Role of Perceived Value (2023) · cites this paper as [67]

    The Introduction (page unavailable) discusses older travelers’ well-being and their use of travel websites, while the Conclusions (page unavailable) address website familiarity and revisit intention. Searches for interpersonal motivation, holistic tourism, health and wellness tourism, and chronic-disease tour groups found no passage linking interpersonal motivation to tourism choices. (LLM, conf=0.76)

    Experimental — accuracy not yet measured

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Cites

Flagged first, then by citations

Research works printed but not linked: 4

  1. [14]Buhalis D. eTourism: Information Technology for Strategic Tourism Management Pearson education London, UK 2003
  2. [25]Staats W.W. Behavior and Personality: Psychological Behaviorism Springer Publishing Company New York, NY, USA 1996
  3. [64]Charness N. Aging and communication: Human factors issues Communication, Technology and Aging: Opportunities and Challenges for the Future Charness N. Parks D.C. Sabel B.A. Springer Publishing Company New York, NY, USA 2001 1 29
  4. [68]Ou C.X. Sia C.L. Customer Loyalty Strategy in the Internet Era Proceedings of the Pacific Asia Conference on Information Systems Adelaide, Australia 10–13 July 2003 121

Cited by

Sorted by citations

Authors
Kim, S., Bi, Y., & Kim, I.
Affiliations
Pusan National University (KR)
Corresponding author
Kim, Insin
Venue
International Journal of Environmental Research and Public Health
Publisher
MDPI AG
Published
2021-04-30
Volume
18
Issue
9
Pages
4812
ISSN
1660-4601 (ISSN-L)
OpenAlex
W3159584398
Cited by
12
References
109
Citations by year
2026: 3 · 2025: 2 · 2024: 4 · 2023: 3
FWCI
2.75
Type
journal article
Language
en
Open access
Locations
  • International Journal of Environmental Research and Public Health (publishedVersion, cc-by)
  • PubMed Central (publishedVersion, cc-by)
  • PubMed (publishedVersion)
  • RePEc: Research Papers in Economics (submittedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
Topics
  • Social Sciences › Demography › Technology Use by Older Adults
  • Social Sciences › Sociology and Political Science › Diverse Aspects of Tourism Research
  • Social Sciences › Demography › Migration, Aging, and Tourism Studies
Keywords
older travelers, tourism websites, cognitive age, revisit intention, informativeness, effectiveness, entertainment, online tourism platforms, barriers to e-commerce, age perception
MeSH terms
Tourism, Aged, Atmosphere, Cognition, Diarrhea, Humans, Surveys and Questionnaires, Travel

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review