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Cited by 75Smart Cities and TechnologiesUrban Planning and GovernanceLocal Governance and Planning

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Public Participation in Smart-City Governance: A Qualitative Content Analysis of Public Comments in Urban China

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Gao, Zhe, Wang, Siqin, Gu, Jiang·2020·Sustainability
DOI 10.3390/su12208605

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Abstract

Public participation is crucial in the process of urban governance in smart-city initiatives to enable urban planners and policy makers to take account of the real public needs. Our study aims to develop an analytical framework using citizen-centred qualitative data to analyse urban problems and identify the areas most needed for urban governance. Taking a Chinese megacity as the study area, we first utilise a web-crawling tool to retrieve public comments from an online comment board and employ the Baidu Application Programming Interfaces and a qualitative content analysis for data reclassification. We then analyse the urban problems reflected by negative comments in terms of their statistical and spatial distribution, and the associative factors to explain their formation. Our findings show that urban problems are predominantly related to construction and housing, and most frequently appear in industry-oriented areas and newly developed economic development zones on the urban fringe, where the reconciling of government-centred governance and private governance by real estate developers and property management companies is most needed. Areas with higher land prices and a higher proportion of aged population tend to have fewer urban problems, while various types of civil facilities affect the prevalence of urban problems differently.

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Metadata

Authors
Gao, Z., Wang, S., & Gu, J.
Affiliations
  • Central China Normal University (CN)
  • The University of Queensland (AU)
Corresponding author
Wang, Siqin
ORCID
Venue
Sustainability
Publisher
MDPI AG
Published
2020-10-17
Volume
12
Issue
20
Pages
8605
ISSN
2071-1050 (ISSN-L)
DOI
10.3390/su12208605
OpenAlex
W3084090043
Cited by
75
References
4
Citations by year
2026: 12 · 2025: 13 · 2024: 13 · 2023: 12 · 2022: 20 · 2021: 5
FWCI
9.98
Type
journal article
Language
en
Open access
Licence
Locations
  • Sustainability (publishedVersion, cc-by)
  • Preprints.org (acceptedVersion, cc-by)
  • RePEc: Research Papers in Economics (submittedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
Funders
  • Hubei Provincial Natural Science Foundation of China (2020CFB350)
  • Fundamental Research Funds for the Central Universities (CCNU20QN031)
Topics
  • Social Sciences › Urban Studies › Smart Cities and Technologies
  • Social Sciences › Urban Studies › Urban Planning and Governance
  • Social Sciences › Geography, Planning and Development › Local Governance and Planning
Keywords
citizen participation, smart city governance, urban governance, citizen comments, urban problems, housing and construction, real estate developers, property management companies, private governance, land prices, population aging, Chinese megacities

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