The DOI matches its Crossref record; 120 of the 120 references it cites were found in a registry or an index; 19 of the 27 sources its claims cite were checked for support.
Smart city governance and interoperability: enhancing human security in Yogyakarta and Makassar, Indonesia
Open accessAbstract
Introduction: The global expansion of smart cities has reshaped urban governance; however, their heavy reliance on technological innovation often undermines human security, leading to fragmented, unsustainable, and exclusionary systems that fail to meet the needs of vulnerable populations. This study examines the impact of interoperability on smart city governance (SCG) and its role in enhancing human security in Yogyakarta and Makassar, Indonesia. Methods: The research explores how interoperability is developed through design processes, government alignment, policy fit, user engagement, change management, governance structure, and service consumption. Data were collected from 315 respondents across 47 government agencies and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Results: The findings indicate that interoperability significantly strengthens SCG and enhances human security. Cross-sector collaboration emerged as a key driver of innovation. Despite challenges such as regulatory resistance and data fragmentation, alignment with the national digital strategy, SPBE policy, and Indonesia’s One Data initiative facilitates system integration. Discussion and conclusion: This study shifts the focus of smart city development from technological advancement to addressing urban vulnerabilities. It provides a blueprint for cities like Yogyakarta and Makassar to integrate local policy frameworks with global standards, thereby promoting responsive and equitable urban governance.
Overview
AI snapshot
Written from the paper’s full text.
TL;DR
Interoperability attributes significantly shape smart city governance (SCG) in Yogyakarta and Makassar, with design process, service consumption, user interaction, and change management generally strengthening SCG, while government process alignment and governance contribution show negative direct effects. The authors frame these findings as a route to enhancing human security by making urban governance more inclusive and responsive.
Key findings
- Design process had a strong positive effect on SCG (path coefficient 0.561, T = 6.395, p = 0.000) and on service consumption (0.631, T = 10.629, p = 0.000); service consumption also positively affected SCG (0.360, T = 4.097, p = 0.000).
- Interaction with users positively affected SCG (0.124, T = 2.561, p = 0.010) and service consumption (0.216, T = 3.513, p = 0.000); change management positively affected government process alignment (0.496, T = 7.101, p = 0.000) and SCG (0.081, T = 2.035, p = 0.042).
- Government process alignment had a significant negative direct effect on SCG (−0.188, T = 3.665, p = 0.000) and an insignificant effect on service consumption (0.063, p = 0.328); compatibility with policies and regulations positively affected SCG (0.086, T = 2.570, p = 0.010) but not service consumption (−0.002, p = 0.958).
- Governance contribution had a significant negative direct effect on SCG (−0.074, T = 2.646, p = 0.008), though its indirect effect through design process was positive (0.081906); the paper reports Cronbach’s alpha for all variables between 0.931 and 0.985.
Methods
- Quantitative study using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test hypotheses about interoperability attributes and SCG.
- Data collected from 315 respondents across 47 government agencies in Yogyakarta and Makassar; the survey included 93 statement items across eight variables (elsewhere described as 95 items) measured on a 5-point Likert scale.
- Analysis included construct reliability and validity testing (Cronbach’s alpha, composite reliability, AVE), discriminant validity via HTMT, and path coefficient estimation.
Limitations
- The paper states that focusing on Yogyakarta and Makassar limits generalizability to cities with different socio-political, economic, and technological contexts; reliance on government agency data may not capture private sector, civil society, or marginalized community perspectives; and integrating local policy with global standards risks overlooking tensions between global norms and local priorities.
- Evident from the text: the study measures SCG and interoperability attributes rather than human security outcomes directly, and the HTMT values for design process (0.843) and service consumption (0.802) indicate very high correlation with SCG, which the authors say may require further analysis for adequate discriminant validity.
Model-written summary. Check it against the paper before relying on it.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
19 of 27 cited sources checked · 7 supported · 0 flagged · accuracy not yet measured
- Premisecitation§ 1 Introduction
Smart city governance plays a critical role in enhancing government process efficiency.
“Smart city governance plays a critical role in improving public service standards (Gao et al., 2020; Tan and Taeihagh, 2020) and enhancing government process efficiency (Gracias et al., 2023; Kuzior et al., 2023).”
Quote in the paperNot a substantial claim2 of 2 sources checked- cites Gracias et al., 2023 source
Section 3.3.2 (Governance; page unavailable) says smart city applications in governance can transform city operations and that smart city technology can improve the efficiency of public services. Section 3.5 also identifies streamlined permitting as a possible smart city project. These passages support a link to more efficient government processes, but frame it as a potential benefit rather than establishing that governance plays a critical role in producing it. (LLM, conf=0.83)
Experimental — accuracy not yet measured - cites Kuzior et al., 2023 source
- Premisecitation§ 1 Introduction
Yogyakarta and Makassar are pioneering innovative smart city solutions to meet urban governance challenges.
“Yogyakarta (Hamdala et al., 2022) dan Makassar (Madani and Nasrulhaq, 2017), two key urban centers in Indonesia, are pioneering innovative smart city solutions to meet these challenges.”
Quote in the paperSubstantial claim1 of 2 sources checked - Premisecitation§ 1 Introduction
Smart city governance plays a critical role in improving public service standards.
“Smart city governance plays a critical role in improving public service standards (Gao et al., 2020; Tan and Taeihagh, 2020) and enhancing government process efficiency (Gracias et al., 2023; Kuzior et al., 2023).”
Quote in the paperSubstantial claim2 of 2 sources checked - Premisecitation
Enhancing interoperability in service consumption is integral to strengthening smart city governance.
“Enhancing interoperability in service consumption is integral to strengthening smart city governance (SCG), as it ensures adherence to service standards, data protection, security, and compliance, thereby fostering citizen trust and satisfaction (Hernández et al., 2020; Schuch et al., 2024).”
Quote in the paperSubstantial claim2 of 2 sources checked- cites Hernández et al., 2020 source
Section 3.1 describes interoperability from data collection through consumption by services, and the Conclusions say interoperable data exchange enables services for citizens. The Conclusions also say interoperability alone does not address privacy, security or GDPR; separate data-governance procedures are needed. Our copy does not establish that these measures foster citizen trust or satisfaction. (LLM, conf=0.87)
Experimental — accuracy not yet measured - cites Schuch et al., 2024 source
The Abstract says smart-city digital services must be interoperable and integrated, and that data flowing through integration processes must be protected against unauthorized access. It does not connect interoperability to stronger smart city governance or address service standards, compliance, citizen trust, or satisfaction. (LLM, conf=0.86)
Experimental — accuracy not yet measured
- Premisecitation
Increased interaction with users plays a pivotal role in enhancing smart city services and smart city governance by fostering a citizen-centered approach.
“Increased interaction with users (IwU) plays a pivotal role in enhancing smart city services (SC) and smart city governance (SCG) by fostering a citizen-centered approach that values user engagement as a driving force for service usage and collaborative governance (Lee, 2023).”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Lee, 2023 source
- Premisecitation
Yogyakarta's adherence to international technical standards demonstrates a commitment to global best practices.
“Yogyakarta’s adherence to international technical standards (Colleena and Djunaedi, 2023) demonstrates a commitment to global best practices”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Colleena and Djunaedi, 2023 source
The Introduction and Methods use ISO 37122:2019 and its Indonesian adoption, SNI 37122:2019, as the framework for assessing Yogyakarta’s smart-city data. They do not establish that Yogyakarta itself adheres to the standard. The Conclusion says the data are not yet sufficient for optimal monitoring and evaluation against it; the claim about commitment to global best practices is the citing author’s inference. (LLM, conf=0.84)
Experimental — accuracy not yet measured
- Premisecitation
Misalignment between local governments and national digital strategies frequently results in fragmented implementation of smart city programs.
“misalignment between local governments and national digital strategies frequently results in fragmented implementation of smart city programs, highlighting the need for improved coordination and alignment to mitigate these challenges (Cranefield and Pries-Heje, 2020).”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Cranefield and Pries-Heje, 2020 source
Section 4.1.2 describes municipal structures and siloed departments as barriers to integrating and scaling smart city initiatives; section 4.1.1 describes pilot data that was not integrated with city data. These passages support an implementation-fragmentation concern, but they do not identify misalignment between local governments and national digital strategies as its cause or establish that this frequently occurs. (LLM, conf=0.82)
Experimental — accuracy not yet measured
- Premisecitation
In Indonesia, the IT Law provides a robust legal framework for regulating digital transactions, data management, and cybersecurity within smart cities.
“In Indonesia, the IT Law provides a robust legal framework for regulating digital transactions, data management, and cybersecurity within smart cities, fostering public trust and enabling secure interactions across urban services (Sudirman et al., 2024).”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Sudirman et al., 2024 source
Section 3.4 says Indonesia’s Electronic Information and Transactions Law addresses electronic transactions and technology misuse. But the Abstract and section 3.3 say existing laws do not comprehensively cover smart cities and that regulation must address personal data and cyberspace security. The paper therefore does not support calling the IT Law a robust smart-city framework for all three areas, or attributing increased public trust and secure urban-service interactions to it. The indexed passages do not provide page numbers. (LLM, conf=0.87)
Experimental — accuracy not yet measured
- Findingown data
AVE for most variables exceeded 0.5, demonstrating sufficient convergent validity.
“The AVE value for most variables exceeded the threshold of 0.5, demonstrate sufficient convergent validity.”
Quote in the paperSubstantial claim - Findingown data
Government Process Alignment (GPA) has an HTMT value of 0.363 with Smart City Governance (SCG).
“Government Process Alignment (GPA) shows an HTMT value of 0.363 with Smart City Governance (SCG)”
Quote in the paperSubstantial claim - Findingown data§ Abstract
Interoperability significantly enhances human security.
“The findings indicate that interoperability significantly strengthens SCG and enhances human security.”
Quote in the paperSubstantial claim - Findingown data§ Abstract
Interoperability significantly strengthens smart city governance.
“The findings indicate that interoperability significantly strengthens SCG and enhances human security.”
Quote in the paperSubstantial claim - Findingown data
The working period of respondents in Yogyakarta and Makassar city governments is 1-5 years for 37.46% and 6 to more than 10 years for 62.54%.
“The working period of respondents doing activities as employees in the city governments of Yogyakarta and Makassar City is 1–5 years (37.46%) and from 6 to more than 10 years (62.54%).”
Quote in the paperNot a substantial claim - Findingown data§ Abstract
Alignment with the national digital strategy, SPBE policy, and Indonesia's One Data initiative facilitates system integration despite regulatory resistance and data fragmentation.
“Despite challenges such as regulatory resistance and data fragmentation, alignment with the national digital strategy, SPBE policy, and Indonesia’s One Data initiative facilitates system integration.”
Quote in the paperSubstantial claim - Findingown data§ Abstract
Cross-sector collaboration is a key driver of innovation.
“Cross-sector collaboration emerged as a key driver of innovation.”
Quote in the paperNot a substantial claim - Findingown data
Most respondents surveyed are local government employees.
“The results show that most of the respondents surveyed are within the scope of local government employees.”
Quote in the paperNot a substantial claim - Findingown data
IwU significantly and positively impacts SCG (H8), with path coefficient 0.124, T=2.561, p=0.010.
“IwU significantly and positively impacts SCG (H8), as evidenced by a path coefficient of 0.124, a T-statistic of 2.561, and a p-value of 0.010.”
Quote in the paperSubstantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
- Findingown data
CPR exerts a significant positive effect on SCG (H5), with path coefficient 0.086, T=2.570, p=0.010.
“CPR exerts a significant positive effect on SCG (H5), as evidenced by a path coefficient of 0.086, a T value of 2.570, and a p-value of 0.010.”
Quote in the paperSubstantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
- Findingown data
GC to CM (H13) is highly significant, with path coefficient 0.264, T=4.032, p=0.000.
“GC to CM (H13) is highly significant, with path coefficients of 0.264, a T-statistic of 4.032, and a p-value of 0.000”
Quote in the paperSubstantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
- Findingown data
GPA has a very weak and statistically insignificant positive effect on Service Consumption (H4), with path coefficient 0.063, p=0.328, T=0.979.
“GPA exhibits a very weak and statistically insignificant positive effect on Service Consumption (H4), with a path coefficient of 0.063, a p-value of 0.328, and a T-value of 0.979.”
Quote in the paperSubstantial claim - Findingown data
The indirect relationship between CM and SCG through GPA reveals a negative indirect effect of -0.093248.
“the indirect relationship between CM and SCG through GPA reveals a negative indirect effect of −0.093248.”
Quote in the paperNot a substantial claim - Findingown data
The relationship between GC and SCG (H15) shows a negative path coefficient of -0.074, T=2.646, p=0.008, indicating a statistically significant but negative influence.
“the relationship between GC and SCG (H15) shows a negative path coefficient of −0.074, with a T-statistic of 2.646 and a p-value of 0.008, indicating a statistically significant but negative influence.”
Quote in the paperNot a substantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
- Findingown data
The direct relationship between IwU and SC (H9) is significant, with positive path coefficient 0.216, T=3.513, p=0.000.
“the direct relationship between IwU and SC (H9) is significant, with a positive path coefficient of 0.216, a T-statistic of 3.513, and a p-value of 0.000.”
Quote in the paperSubstantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
- Findingown data
Process design for service users significantly affects service consumption (H2), with path coefficient 0.631, T=10.629, p=0.000.
“the process design for service users (H2), with path coefficients of 0.631, a T value of 10.629, and a p value of 0.000, demonstrates that improvements in process design boost service consumption”
Quote in the paperSubstantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
- Findingown data
CM positively impacts SCG (H11), with path coefficient 0.081, T=2.035, p=0.042.
“CM also positively impacts SCG (H11), demonstrated by path coefficients of 0.081, a T-statistic of 2.035, and a p-value of 0.042”
Quote in the paperSubstantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
- Findingown data
The indirect effect of GC on SCG through CM is 0.021384.
“The indirect effect of GC on SCG through CM is 0.021384”
Quote in the paperSubstantial claim - Findingown data
CPR exerts a very weak and statistically insignificant influence on Service Consumption (H7), with path coefficient -0.002, T=0.053, p=0.958.
“The relationship between CPR and SC (H7) demonstrates that CPR exerts a very weak and statistically insignificant influence on SC. The path coefficient is −0.002, indicating a negligible negative relationship, while the T-statistic of 0.053 and p-value of 0.958 are well beyond the conventional significance thresholds”
Quote in the paperNot a substantial claim - Findingown data
Design process significantly affects SCG (H1), with path coefficient 0.561, T=6.395, p=0.000.
“The interoperability attribute of process design significantly affects SCG (H1). Path coefficients (Table 5) of 0.561 show that every increase of one unit in the process design variable increases SCG by 0.561 units”
- Also stated in: § 5.3 Results testing hypotheses · boosted
“The statistical value of T of 6,395, well above the significant threshold of 1.96 for a significance level of 0.05, indicates that this result is not a statistical coincidence, but rather shows a real relationship between process design and SCG. The p-value of 0.000 underscores the significant impact of the process design variable on SCG”
Quote in the paperSubstantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
- Also stated in: § 5.3 Results testing hypotheses · boosted
- Findingown data
The relationship between GC and DP (H14) is significant, with path coefficient 0.146, T=2.266, p=0.023.
“the relationship between GC and DP (H14) is significant, with path coefficients of 0.146, a T-statistic of 2.266, and a p-value of 0.023”
Quote in the paperSubstantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
- Findingown data
Service Consumption significantly and positively impacts SCG (H12), with path coefficient 0.360, T=4.097, p=0.000.
“the relationship between Service Consumption and SCG is highly significant, with a p-value of 0.000 and a positive path coefficient of 0.360, indicating a strong and positive influence of SC on SCG.”
- Also stated in: § 5.3 Results testing hypotheses · plain
“SC significantly and positively impacts SCG (H12), as indicated by path coefficients of 0.360, a T-statistic value of 4.097, and a p-value of 0.000.”
Quote in the paperSubstantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
- Also stated in: § 5.3 Results testing hypotheses · plain
- Findingown data
The indirect influence of GC on SCG through DP is 0.081906.
“the indirect influence of GC on SCG through DP is 0.081906”
Quote in the paperSubstantial claim - Findingown data
CM significantly influences GPA (H10), with path coefficient 0.496, T=7.101, p=0.000.
“CM significantly influences GPA (H10), with path coefficients of 0.496, a T-statistic value of 7.101, and a p-value of 0.000, indicating a positive and strong effect.”
Quote in the paperSubstantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
- Findingown data
GPA significantly hinders SCG (H3), with path coefficient -0.188, T=3.665, p=0.000.
“GPA significantly hinders SCG (H3), as evidenced by a path coefficient of −0.188, a T-value of 3.665, and a p-value of 0.000.”
Quote in the paperSubstantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
- Interpretationown data
Respondents are familiar with the city governance system in both regions.
“This shows that respondents are familiar with the city governance system in both regions, and the survey information reflects the interoperability attribute framework toward smart city governance.”
Quote in the paperSubstantial claim - Interpretationown data
Effective alignment of government processes significantly impacts SCG.
“Effective alignment of government processes significantly impacts SCG, necessitating the overcoming of obstacles in GPA indicators such as legislation, certification, and alignment with national digital strategies to achieve more efficient smart city governance.”
Quote in the paperSubstantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
- Interpretationown data
The improvement of Government Process Alignment (GPA) does not significantly influence the utilization of Smart Cities (SC) or Sustainable City Governance (SCG) in Yogyakarta and Makassar.
“The findings of the study reveal that the improvement of Government Process Alignment (GPA), encompassing Conformity with Intergovernmental Legislation, Certification, and the National Digital Strategy, does not significantly influence the utilization of Smart Cities (SC) or Sustainable City Governance (SCG) in Yogyakarta and Makassar.”
Quote in the paperSubstantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
- Premisecitation
Makassar's engagement with stakeholders highlights the importance of local relevance and scalability in addressing diverse urban needs.
“Makassar’s engagement with stakeholders highlights the importance of local relevance and scalability in addressing diverse urban needs (Inka, 2024).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Inka, 2024
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Probably not a substantial claim. 24
- It may state two separate claims as one. 18
- The quote only partly states this claim. 1
Probably not a substantial claim. It may be too vague to check against evidence. The paper’s conclusions may not depend on it.
PremisecitationSmart city governance is a multi-dimensional approach that integrates technology, policy, and citizen engagement to drive sustainable urban development.
“However, the concept of a smart city extends beyond mere technological advancements; it includes smart city governance (Gracias et al., 2023), a multi-dimensional approach that integrates technology, policy, and citizen engagement to drive sustainable urban development.”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Gracias et al., 2023 source
It may state two separate claims as one.
Premisecitation§ 1 IntroductionThe implementation of interoperable systems in Yogyakarta and Makassar streamlines administrative processes, enhances transparency and accessibility, strengthens trust, and fosters greater citizen participation.
“The implementation of interoperable systems in these cities not only streamlines administrative processes but also enhances transparency and accessibility, strengthening trust and fostering greater citizen participation (Mańka-Szulik and Krawczyk, 2022).”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Mańka-Szulik and Krawczyk, 2022 source
The Literature Review (page not available) says digital services can improve access and may increase social participation; the discussion following Fig. 4 says digitization can simplify procedures. But the paper concerns Zabrze, not Yogyakarta or Makassar, and does not establish that interoperable systems were implemented in those cities or that they increased transparency and trust. (LLM, conf=0.87)
Experimental — accuracy not yet measured
Probably not a substantial claim.
Premisecitation§ 1 IntroductionInteroperability is a cornerstone of smart city governance.
“Interoperability, defined as the ability of diverse systems and organizations to work together seamlessly through standardized data, processes, and protocols, is a cornerstone of smart city governance (Quek et al., 2023).”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Quek et al., 2023 source
The Introduction defines interoperability as tools and systems being able to understand and use one another’s functions, and says its absence inhibits knowledge sharing and collaboration in smart cities. This supports its importance to smart city governance, but the citing sentence’s definition adds organizations working together through standardized data, processes, and protocols; the paper instead treats working in the same data format as compatibility. (LLM, conf=0.86)
Experimental — accuracy not yet measured
Probably not a substantial claim. The paper’s conclusions may not depend on it. It may state two separate claims as one.
Premisecitation§ 1 IntroductionThe success of smart city governance largely depends on the capacity for technological and institutional innovation, which mediates the interaction between governance practices and stakeholder outcomes, thereby enhancing overall effectiveness.
“Under this paradigm, the success of smart city governance largely depends on the capacity for technological and institutional innovation, which mediates the interaction between governance practices and stakeholder outcomes, thereby enhancing overall effectiveness (Bokhari and Seunghwan, 2024; Myeong and Bokhari, 2023).”
Quote in the paperNot a substantial claim1 of 2 sources checkedProbably not a substantial claim. The paper’s conclusions may not depend on it. It may state two separate claims as one.
Premisecitation§ 1 IntroductionInstitutional theory emphasizes that the institutional environment shapes smart governance practices, with different institutional arrangements leading to varying implementations of smart city initiatives.
“Institutional theory emphasizes the significance of the institutional environment in shaping smart governance practices, where different institutional arrangements can lead to varying implementations of smart city initiatives (Tomor et al., 2021).”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Tomor et al., 2021 source
It may state two separate claims as one.
PremisecitationThe Electronic-Based Government System (SPBE) framework promotes an integrated electronic government system by reducing redundancies and enhancing public service delivery.
“the Electronic-Based Government System (SPBE) framework promotes an integrated electronic government system by reducing redundancies and enhancing public service delivery through interoperable systems and collaborative governance practices (Asianto et al., 2023).”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Asianto et al., 2023 source
The Abstract says SPBE governance is intended to implement SPBE in an integrated manner and requires harmonization between national and regional SPBE. The Introduction links integrated IT-based processes with added value for public services. Our copy does not say that SPBE reduces redundancies or that interoperable systems and collaborative governance practices are the means by which it improves service delivery. (LLM, conf=0.85)
Experimental — accuracy not yet measured
Probably not a substantial claim. It may be too vague to check against evidence.
PremisecitationEffective coordination among government agencies is essential to prevent fragmented efforts and resource duplication.
“Effective coordination among government agencies is essential to prevent fragmented efforts and resource duplication, a challenge that remains a significant barrier to achieving interoperability in smart city governance (Sienkiewicz-Małyjurek, 2022).”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Sienkiewicz-Małyjurek, 2022 source
Section 2.1 says public safety management requires inter-agency collaboration and that working together requires harmonising activities through coordination. The Implications section discusses problems in combining agencies’ tasks, but the paper does not establish that coordination prevents fragmented efforts or resource duplication, or connect those problems to interoperability in smart city governance. (LLM, conf=0.86)
Experimental — accuracy not yet measured
Probably not a substantial claim. It may state two separate claims as one.
PremisecitationInteroperability in Smart City Governance necessitates the alignment of policies and standards among systems and entities, with conformance testing serving as a critical mechanism to validate compliance.
“Interoperability in Smart City Governance necessitates the alignment of policies and standards among systems and entities, with conformance testing serving as a critical mechanism to validate compliance and facilitate seamless data exchange, integration, and collaboration (Sylim et al., 2022).”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Sylim et al., 2022 source
The ‘Definition and Components of Interoperability’ section says eHealth systems and providers must agree on exchange practices and meet criteria to be certified for health-information exchange. ‘Organizational Interoperability through Regulation and Ethical Standards’ also links standards and regulation to interoperability. The paper addresses Philippine eHealth, not Smart City Governance, and the passages do not identify conformance testing as the mechanism for validating compliance. (LLM, conf=0.87)
Experimental — accuracy not yet measured
It may state two separate claims as one.
Findingown dataComposite reliability (rho_a and rho_c) for all variables is above 0.7, confirming construct reliability.
“The combined reliability score (rho_a and rho_c) is also above the recommended threshold of 0.7, which further confirms the reliability of the construct.”
Quote in the paperSubstantial claimIt may state two separate claims as one.
Findingown dataCronbach's alpha for all variables exceeds 0.7 (between 0.931 and 0.985), indicating high internal consistency.
“Cronbach’s alpha value for all variables exceeds the generally accepted threshold (i.e., between 0.931 and 0.985) of 0.7, which indicates high internal consistency.”
Quote in the paperSubstantial claimIt may state two separate claims as one.
Findingown dataCompatibility policies and regulations and Governance Contributions show very high reliability and validity, with Cronbach's alpha and composite reliability approaching 1, and AVE values well above 0.8.
“In particular, constructions related to Compatibility policies and regulations as well as Governance Contributions show very high reliability and validity, with Cronbach’s alpha and composite reliability values approaching 1, and AVE values well above 0.8.”
Quote in the paperSubstantial claimIt may state two separate claims as one.
Findingown dataMost variables show good discriminatory validity with SCG, except Design Process (0.843) and Service Consumption (0.802) which show a very high correlation.
“most of the variables show good discriminatory validity with Smart City Governance, except for Design Process (0.843) and Service Consumption (0.802) which show a very high correlation.”
Quote in the paperNot a substantial claimThe quote only partly states this claim.
FindingreasoningThe indirect effect of IwU on SCG through SC is 0.07776.
“This finding suggests that increased SC substantially improves SCG, contributing an additional 0.07776 to SCG through SC.”
Quote in the paperNot a substantial claimIt may state two separate claims as one.
FindingreasoningThe indirect effect of GPA on SCG via Service Consumption is minimal and not statistically significant, with a value of 0.02268.
“the indirect effect of GPA on SCG via Service Consumption (SC) is minimal and not statistically significant. This effect, calculated by multiplying the path coefficients of the two relationships, results in a small positive value of 0.02268.”
Quote in the paperNot a substantial claimIt may state two separate claims as one.
Interpretationown dataGPA and SCG are separate but related constructs.
“indicating that GPA and SCG are separate but related constructs.”
Quote in the paperSubstantial claimProbably not a substantial claim. The paper’s conclusions may not depend on it.
InterpretationreasoningThe survey information reflects the interoperability attribute framework toward smart city governance.
“This shows that respondents are familiar with the city governance system in both regions, and the survey information reflects the interoperability attribute framework toward smart city governance.”
Quote in the paperNot a substantial claimProbably not a substantial claim. It may be too vague to check against evidence. The paper’s conclusions may not depend on it. It may state two separate claims as one.
PremisecitationSmart city governance involves the use of Information and Communication Technologies to transform efficiency, share information with the public, and improve government services.
“Smart city governance involves the use of Information and Communication Technologies (ICT) to transform efficiency, share information with the public, and improve government services, which is especially important given the growing urban population and the need for more effective public services (Raghava Rao and Kumar, 2022).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Raghava Rao and Kumar, 2022 source
Probably not a substantial claim. It may state two separate claims as one.
Premisereasoning§ 1 IntroductionInteroperability facilitates real-time decision-making, efficient service delivery, and cross-sector collaboration.
“By enabling the integration of data from various sources, interoperability facilitates real-time decision-making, efficient service delivery, and cross-sector collaboration.”
Quote in the paperSubstantial claimProbably not a substantial claim. It may be too vague to check against evidence. The paper’s conclusions may not depend on it.
Premisecitation§ 1 IntroductionNetwork governance highlights the necessity of collaborative networks that engage multiple stakeholders in co-creating solutions to address limitations of traditional governance structures and foster innovation.
“Complementarily, network governance highlights the necessity of collaborative networks that engage multiple stakeholders in co-creating solutions, aiming to address the limitations of traditional governance structures and foster innovation (Bolívar, 2018, 2016).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Bolívar, 2018, 2016
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim. The paper may give no reason why it holds. It may state two separate claims as one.
Interpretationreasoning§ 4 Research methods and designEffective management of interoperability can mitigate urban vulnerabilities and enhance socio-economic inclusiveness.
“This model highlights how effective management of interoperability can mitigate urban vulnerabilities and enhance socio-economic inclusiveness.”
Quote in the paperNot a substantial claimProbably not a substantial claim. The paper’s conclusions may not depend on it.
Interpretationown dataThere is a very close relationship between smart city governance and the Design Process and service consumption.
“This suggests that there is a very close relationship between smart city governance and the Design Process and service consumption, which may require further analysis to ensure adequate validity of discrimination.”
Quote in the paperNot a substantial claimProbably not a substantial claim.
Study design and conductnone given§ 4 Research methods and designThe survey instrument's 93 statement items across eight variables were rigorously tested to ensure validity and reliability.
“The survey included 93 statement items across eight variables, rigorously tested to ensure both the validity and reliability of the data.”
Quote in the paperSubstantial claimProbably not a substantial claim. The paper’s conclusions may not depend on it.
InterpretationreasoningMost respondents are very familiar with interoperability and smart city activities.
“This shows that most of the respondents are very familiar with interoperability and smart city activities.”
Quote in the paperNot a substantial claimProbably not a substantial claim. It may be too vague to check against evidence. The paper may give no reason why it holds. It may state two separate claims as one.
Interpretationnone given§ 7 ConclusionUser engagement, change management, and governance contributions are important elements that strengthen the relationship between government and citizens, supporting transparency and accountability in decision-making.
“User engagement, change management, and governance contributions are also important elements that strengthen the relationship between government and citizens, supporting transparency and accountability in decision-making.”
Quote in the paperNot a substantial claimProbably not a substantial claim. The paper’s conclusions may not depend on it.
Interpretationreasoning§ 8 LimitationsReliance on data collected from government agencies may not fully capture the perspectives of other key stakeholders, potentially leading to a partial understanding of the broader dynamics affecting SCG and human security.
“the reliance on data collected from government agencies, while extensive, may not fully capture the perspectives of other key stakeholders, such as private sector actors, civil society organizations, or marginalized communities, potentially leading to a partial understanding of the broader dynamics affecting SCG and human security.”
Quote in the paperNot a substantial claimIt may state two separate claims as one.
Interpretationnone given§ 6 DiscussionBoth Yogyakarta and Makassar demonstrate how interoperability strengthens human security by addressing urban vulnerabilities, providing a robust model for scalable and adaptive urban governance.
“Although differing in governance frameworks, both cities demonstrate how interoperability strengthens human security by addressing urban vulnerabilities, providing a robust model for scalable and adaptive urban governance.”
Quote in the paperNot a substantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
Probably not a substantial claim. The paper’s conclusions may not depend on it.
Interpretationreasoning§ 8 LimitationsThe study's emphasis on integrating local policy frameworks with global standards risks overlooking potential tensions between global norms and local priorities.
“the study’s emphasis on integrating local policy frameworks with global standards offers a valuable blueprint but risks overlooking potential tensions between global norms and local priorities, particularly in addressing cultural and institutional specificities.”
Quote in the paperNot a substantial claimProbably not a substantial claim. It may be too vague to check against evidence.
Interpretationnone given§ 7 ConclusionOverall, interoperability, when aligned with human security principles, is an important foundation for realizing inclusive, effective, and sustainable smart city governance.
“Overall, this study underscores that interoperability, when aligned with human security principles, is an important foundation for realizing inclusive, effective, and sustainable smart city governance.”
Quote in the paperNot a substantial claimProbably not a substantial claim. The paper’s conclusions may not depend on it.
PremisecitationThe diversity of regulations and standards across jurisdictions creates integration challenges that are crucial for advancing smart city initiatives.
“The diversity of regulations and standards across jurisdictions creates integration challenges that are crucial for advancing smart city initiatives (He et al., 2022).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites He et al., 2022
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim. The paper’s conclusions may not depend on it.
PremisecitationAdherence to the One Data Indonesia initiative is essential for ensuring high-quality, accountable data.
“adherence to the One Data Indonesia initiative is essential for ensuring high-quality, accountable data, which underpins effective decision-making processes and strengthens data interoperability (Okafor et al., 2023).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Okafor et al., 2023
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim. The paper’s conclusions may not depend on it.
Interpretationreasoning§ 8 LimitationsThe focus on Yogyakarta and Makassar limits the generalizability of the results to other cities with different socio-political, economic, and technological contexts.
“its focus on Yogyakarta and Makassar limits the generalizability of the results to other cities with different socio-political, economic, and technological contexts”
Quote in the paperNot a substantial claimProbably not a substantial claim. It may be too vague to check against evidence. The paper’s conclusions may not depend on it. The paper may give no reason why it holds. It may state two separate claims as one.
Interpretationnone given§ 7 ConclusionTechnology infrastructure such as IoT and cloud play a significant role in supporting smart service integration, strengthening efficiency, and supporting city sustainability.
“technology infrastructure such as IoT and cloud play a significant role in supporting smart service integration, strengthening efficiency, and supporting city sustainability.”
Quote in the paperNot a substantial claimIt may state two separate claims as one.
Interpretationown dataThe study demonstrates that both CM and GPA significantly and positively contribute to SCG.
“The study demonstrates that both CM and GPA significantly and positively contribute to SCG, with CM playing a crucial role through staff restructuring, training, and interoperability learning.”
Quote in the paperSubstantial claim- Rests on an assumption: The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
Probably not a substantial claim. The paper may give no reason why it holds.
Interpretationnone given§ 7 ConclusionInteroperability processes that include cross-sector collaboration, use of international standards, and adjustments to local contexts have been shown to improve service quality and public trust.
“Interoperability processes that include cross-sector collaboration, use of international standards, and adjustments to local contexts have been shown to improve service quality and public trust.”
Quote in the paperNot a substantial claimProbably not a substantial claim. It may be too vague to check against evidence.
PremisecitationInteroperability, defined by standardized protocols and strategic procurement, ensures that diverse systems communicate effectively, fostering a secure and adaptive urban infrastructure.
“Interoperability—defined by standardized protocols and strategic procurement (Seth et al., 2025)—ensures that diverse systems communicate effectively, fostering a secure and adaptive urban infrastructure.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Seth et al., 2025
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
The paper relies on this without support.
Smart cities' heavy reliance on technological innovation often undermines human security, leading to fragmented, unsustainable, and exclusionary systems that fail to meet the needs of vulnerable populations.
“The global expansion of smart cities has reshaped urban governance; however, their heavy reliance on technological innovation often undermines human security, leading to fragmented, unsustainable, and exclusionary systems that fail to meet the needs of vulnerable populations.”
The paper relies on this without support.
The relationships estimated by the SEM-PLS model represent causal impacts rather than mere associations.
“The interoperability attribute of process design significantly affects SCG (H1).”
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
Each contradiction between two passages listed here was confirmed by an independent check.
H6 discussion assigns the wrong coefficient and result
MajorThe discussion calls H6 a significant government-process-alignment effect on design process with a coefficient of 0.146. H6 is the policies-and-regulations effect on design process; Table 5 reports its coefficient as 0.089, with p = 0.116 and a rejected decision.
“Furthermore, the alignment of government processes with the DP (H6) is shown to have a positive impact, with a path coefficient of 0.146.”
“Compatibility _Policies and _Regulations → Design _Process 0.089 0.093 0.057 1.571 0.116 Rejected”
Discussion reverses GPA's contribution to SCG
MajorThe discussion says GPA contributes significantly and positively to SCG, whereas Table 5 reports a significant negative coefficient of −0.188.
“The study demonstrates that both CM and GPA significantly and positively contribute to SCG, with CM playing a crucial role through staff restructuring, training, and interoperability learning.”
“Government _Process _Alignment → Smart City _Governance −0.188 −0.188 0.051 3.665 0.000 Accepted”
Discussion calls GPA's effect on SCG insignificant
MajorThe discussion says GPA does not significantly influence SCG, but Table 5 reports a significant GPA-to-SCG path (p = 0.000).
“The findings of the study reveal that the improvement of Government Process Alignment (GPA), encompassing Conformity with Intergovernmental Legislation, Certification, and the National Digital Strategy, does not significantly influence the utilization of Smart Cities (SC) or Sustainable City Governance (SCG) in Yogyakarta and Makassar.”
“Government _Process _Alignment → Smart City _Governance −0.188 −0.188 0.051 3.665 0.000 Accepted”
Survey instrument has two different item counts
MinorThe methods section says the survey included 93 statement items, then says the research instrument measured 95 items.
“The survey included 93 statement items across eight variables, rigorously tested to ensure both the validity and reliability of the data.”
“The research model was empirically tested through a survey method, using research instruments designed to measure 95 items that capture interoperability attributes.”
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Colclough, G., Gómez, A. G., Velasco, M., Stevens, J., Goodey, P., Henderson, R., Webber, J. L., Telhado, M. J., & Matos, R. S. (2021) · International Journal of Urban Planning and Smart Cities · doi:10.4018/ijupsc.2021070105 · Cited by 4
Economic dimension of the right to sustainable development: good governance and human security
Seifi, A., Razmkhah, N., & Pletnev, D. A. (2021) · E3S Web of Conferences · doi:10.1051/e3sconf/202125805012 · Cited by 4
Engagement of Constructivism with the Human Security Theory
Pathak, T. (2021) · doi:10.47914/jmpp.2021.v13i1.004 · Cited by 4
Fany, Y. G. (2022) · International Journal of Social Science and Business · doi:10.23887/ijssb.v6i1.42609 · Cited by 4
TA for human security: Aligning security cultures with human security in AI innovation
Sinoƶic, T., & Jahnel, J. (2024) · TATuP - Zeitschrift für Technikfolgenabschätzung in Theorie und Praxis · doi:10.14512/tatup.33.2.16 · Cited by 4
Concept of Smart City Governance in Makassar City
Madani, M., & Nasrulhaq, M. (2017) · Proceedings of the International Conference on Administrative Science (ICAS 2017) · doi:10.2991/icas-17.2017.37 · Cited by 3
Asmorowati, S., Setijaningrum, E., Suaedi, F., & Dewi, Y. F. (2019) · Iapa Proceedings Conference · doi:10.30589/proceedings.2019.249 · Cited by 3
Protection and safety of individuals: challenges of human security in a global context
Sprincean, S., Tudorița-Sanda, S., & Ghenadie, M. (2021) · International Relations Plus · doi:10.52327/1857-4440.2021.1(19).22 · Cited by 3
Bidmeshk, O. G., Mehraeen, M., Pooya, A., & Maharati, Y. (2021) · The Electronic Journal of Information Systems in Developing Countries · doi:10.1002/isd2.12205 · Cited by 3
Research on the effectiveness of government governance in the context of smart cities
Shi, D., & Cao, X. (2022) · International Conference on Intelligent Traffic Systems and Smart City (ITSSC) · doi:10.1117/12.2627766 · Cited by 3
Smart City governance using big data technologies
Raghava Rao, K., & Kumar, D. S. (2022) · Advanced Analytics and Deep Learning Models · doi:10.1002/9781119792437.ch13 · Cited by 3
Digital services integration in smart cities: a trusted execution environment based solution
Schuch, R., Frantz, R. Z., Bocanegra, J., Roos-Frantz, F., Sawicki, S., & Molina-Jiménez, C. (2024) · Anais do XXVII Congresso Ibero-Americano em Engenharia de Software (CIbSE 2024) · doi:10.5753/cibse.2024.28534 · Cited by 3
Marfuah, S. R., & Tobirin, T. (2024) · Open Access Indonesia Journal of Social Sciences · doi:10.37275/oaijss.v7i4.260 · Cited by 3
Colleena, M., & Djunaedi, A. (2023) · Jurnal Perencanaan dan Pengembangan Kebijakan · doi:10.35472/jppk.v3i3.1597 · Cited by 3
Soegiono, A. N., & Asmorowati, S. (2018) · Annual Conference of Asian Association for Public Administration (AAPA) · doi:10.2991/aapa-18.2018.45 · Cited by 2
Maail, A. G., & Canares, M. P. (2018) · SSRN Electronic Journal · doi:10.2139/ssrn.3275137 · Cited by 2
Tian, L. (2021) · McGill GLSA Research Series · doi:10.26443/glsars.v1i1.150 · Cited by 2
Kusumah, M. I. (2022) · International Journal of Social Science and Human Research · doi:10.47191/ijsshr/v5-i1-40 · Cited by 2
Urban Model Of City Planning Smart Cities
Alshwaheen, G. I. A. L. (2022) · International Journal of Scientific and Research Publications · doi:10.29322/ijsrp.12.09.2022.p12947 · Cited by 2
Challenges to Sustainable Development in Iraq: Human Security Issues
Farhan, A. A. (2023) · Tikrit Journal For Political Science · doi:10.25130/tjfps.v2i32.188 · Cited by 2
Downsizing Organization: A Systematic Literature Review
Habibi, F., Sumartono, S., Haryono, B. S., & Muluk, M. K. (2023) · Journal Of World Science · doi:10.58344/jws.v2i10.435 · Cited by 2
Implications of democratic governance on human security in Nigeria
Emetole, C. C. (2024) · Journal of Global Social Sciences · doi:10.58934/jgss.v5i20.310 · Cited by 2
State of Human Security in Security State: A Case Study of Pakistan
Shahnawaz, S. (2022) · GMPI Conference Series · doi:10.53889/gmpics.v1.85 · Cited by 1
CITIZENS WITHOUT SECURITY IN NIGERIA’S DEMOCRATIC DISPENSATION
Zua, B. (2022) · International Journal of Education and Social Science Research · doi:10.37500/ijessr.2022.5308 · Cited by 1
NATURAL DISASTER: ITS IMPLICATION TO HUMAN SECURITY
Sai, N. C., Baker, R., Zainol, N. A. M., Zahari, H. M., Saudi, N. S. M., & Ariffin, Z. Z. (2021) · Journal of Defence Management Social Science & Humanities · doi:10.58247/jdmssh-2021-0401-03 · Cited by 1
India’s Public Policies for Providing Human Security to its Citizens: An Analysis
Bonagani, R. R. (2024) · Research Journal of Humanities and Social Sciences · doi:10.52711/2321-5828.2024.00034 · Cited by 1
Moving beyond showcasing: The five faces of leadership in smart city transformation
Cranefield, J., & Pries-Heje, J. (2020) · doi:10.26686/wgtn.12910034.v1 · Cited by 1
Capacity & Coverage Analysis for Planning Yogyakarta Smart City’s Network (Use Case: LoRaWAN)
Hamdala, M. R., Perdana, D., & Tri Hanurato, I. A. (2022) · 2022 IEEE Asia Pacific Conference on Wireless and Mobile (APWiMob) · doi:10.1109/apwimob56856.2022.10014351 · Cited by 1
Implementation of a Microservice-Based Certification Platform
Copei, S., Wickert, M., & Zündorf, A. (2021) · Lecture Notes in Business Information Processing · doi:10.1007/978-3-030-88583-0_18
Flagged first, then by citations
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- Okafor, 2023, Data quality assessment in smart cities datafication, Paper presented at AoIR2023: The 24th Annual Conference of the Association of Internet Researchers., 2
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AI-Driven Governance and the Transformation of Central–Local Authority in Indonesia
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From Smart to Cognitive Cities
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Technological Barriers: Identifying and Overcoming Implementation Gaps
Barakabitze, A. A., Mihigo, D., & Sumari, N. S. (2026) · Springer eBooks · doi:10.1007/978-3-032-18026-1_13 · Cited by 1
Implementasi Kebijakan Bogor Kerja Dalam Pelayanan Ketenagakerjaan Di Kota Bogor
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Barri, M. A. F., Widodo, S., & Sari, A. P. (2025) · JuSiTik Jurnal Sistem dan Teknologi Informasi Komunikasi · doi:10.32524/jusitik.v9i1.1670
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Wisdayanti, S., Rusli, A. M., & Irwan, A. L. (2026) · Advances in Social Science, Education and Humanities Research/Advances in social science, education and humanities research · doi:10.2991/978-2-38476-545-4_27
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Metadata
- Authors
- Hardi, R., Nurmandi, A., Purwaningsih, T., & Manaf, H. A.
- Affiliations
- Muhammadiyah University of Yogyakarta (ID)
- Corresponding author
- Hardi, Rudi
- Venue
- Frontiers in Political Science
- Publisher
- Frontiers Media SA
- Published
- 2025-03-05
- Volume
- 7
- ISSN
- 2673-3145 (ISSN-L)
- OpenAlex
- W4408248466
- Semantic Scholar
- 13f5f71f550e08e5909062072ac25784c4bed3d4
- Cited by
- 38
- References
- 116
- Citations by year
- 2026: 29 · 2025: 9
- FWCI
- 23.60
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Frontiers in Political Science (publishedVersion, cc-by)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Topics
- Social Sciences › Urban Studies › Smart Cities and Technologies
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Political Science and International Relations › Public Administration in Developing Nations
- Keywords
- smart city governance, interoperability, human security, urban governance, intersectoral collaboration, vulnerable populations, data fragmentation, Yogyakarta, Makassar
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
A language model drew the claims from the paper on 2026-11-07, under version 3 of the claim definition (model deepseek-v4.1-flash, prompt extract-v3).
A second model labelled each claim on 2026-11-07 (model jev-1.13-20260917, definition revision gold-guideline-v0.2).
Cited sources are checked with a language model’s help (gpt-6-sol).
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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