Understanding Smart Cities: An Integrative Framework
Abstract
Making a city "smart" is emerging as a strategy to mitigate the problems generated by the urban population growth and rapid urbanization. Yet little academic research has sparingly discussed the phenomenon. To close the gap in the literature about smart cities and in response to the increasing use of the concept, this paper proposes a framework to understand the concept of smart cities. Based on the exploration of a wide and extensive array of literature from various disciplinary areas we identify eight critical factors of smart city initiatives: management and organization, technology, governance, policy context, people and communities, economy, built infrastructure, and natural environment. These factors form the basis of an integrative framework that can be used to examine how local governments are envisioning smart city initiatives. The framework suggests directions and agendas for smart city research and outlines practical implications for government professionals.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
There is still obscure and inconsistent understanding of the meaning of the smart city concept.
“Moreover, despite the wide use of the concept and its operationalisation today, there is still obscure and inconsistent understanding of its meaning (e.g., [2,5,8,16,20,25,36,93,119,137]).”
From On the sustainability of smart and smarter cities in the era of big data: an interdisciplinary and transdisciplinary literature review (2019) · cites this paper as [36]
Cites
Dilemmas in a general theory of planning
Rittel, H. W. J., & Webber, M. M. (1973) · Policy Sciences · doi:10.1007/bf01405730 · Cited by 16,338 · cited 1× · see citing works
“In this sense, city problems become wicked and tangled [16,51,59].”
BackgroundInstitutions and organizations
(1995) · Choice Reviews Online · doi:10.5860/choice.33-1848 · Cited by 8,037 · see citing works
The rise of the creative class: and how it's transforming work, leisure, community and everyday life
(2002) · Choice Reviews Online · doi:10.5860/choice.40-2276 · Cited by 6,490 · see citing works
The Information Age: Economy, Society and Culture
Castells, M. (1999) · Cited by 5,632 · see citing works
The Rise of the Creative Class: And How It's Transforming Work, Leisure, Community and Everyday Life
Naylor, T. D., & Florida, R. L. (2003) · Canadian Public Policy · doi:10.2307/3552294 · Cited by 3,747 · see citing works
Will the real smart city please stand up?: Intelligent, progressive or entrepreneurial?
Hollands, R. G. (2008) · City · doi:10.1080/13604810802479126 · Cited by 3,025 · see citing works
Digital divide: civic engagement, information poverty, and the Internet worldwide
Tefft, S. (2002) · Choice Reviews Online · doi:10.5860/choice.40-1165 · Cited by 2,940 · see citing works
Digital Divide: Civic Engagement, Information Poverty, and the Internet Worldwide
Norris, P. (2001) · doi:10.1017/cbo9781139164887 · Cited by 2,921 · see citing works
Conceptualizing smart city with dimensions of technology, people, and institutions
Nam, T., & Pardo, T. A. (2011) · Annual International Conference on Digital Government Research · doi:10.1145/2037556.2037602 · Cited by 2,885 · see citing works
Self-citationFoundations for Smarter Cities
Harrison, C., Eckman, B. A., Hamilton, R. W., Hartswick, P., Kalagnanam, J., Paraszczak, J. R., & Williams, P. (2010) · IBM Journal of Research and Development · doi:10.1147/jrd.2010.2048257 · Cited by 1,355 · see citing works
Wicked Problems, Knowledge Challenges, and Collaborative Capacity Builders in Network Settings
Weber, E. P., & Khademian, A. M. (2008) · Public Administration Review · doi:10.1111/j.1540-6210.2007.00866.x · Cited by 1,186 · see citing works
Innovation in Governance and Public Services: Past and Present
Hartley, J. F. (2005) · Open Research Online (The Open University) · doi:10.1111/j.1467-9302.2005.00447.x · Cited by 1,008 · see citing works
E-government success factors: Mapping practical tools to theoretical foundations
Gil-García, J. R., & Pardo, T. A. (2005) · Government Information Quarterly · doi:10.1016/j.giq.2005.02.001 · Cited by 963 · see citing works
Self-citationE-government adoption: Architecture and barriers
Ebrahim, Z., & Irani, Z. (2005) · Business Process Management Journal · doi:10.1108/14637150510619902 · Cited by 755 · cited 3× · see citing works
“Ebrahim and Irani [21] presented a set of factors related to the implementation of ICT.”
BackgroundInfluentialInstitutions and Organizations
Barzelay, M., & Scott, W. R. (1997) · British Journal of Sociology · doi:10.2307/591930 · Cited by 481 · see citing works
Servon, L. J. (2002) · Wiley eBooks · doi:10.1002/9780470773529 · Cited by 467 · see citing works
Studying Governance and Public Management: Challenges and Prospects
Lynn, L. E., Heinrich, C. J., & Hill, C. J. (2000) · Journal of Public Administration Research and Theory · doi:10.1093/oxfordjournals.jpart.a024269 · Cited by 436 · see citing works
Dawes, S. S., Cresswell, A. M., & Pardo, T. A. (2009) · Public Administration Review · doi:10.1111/j.1540-6210.2009.01987_2.x · Cited by 392 · see citing works
Self-citationOdendaal, N. (2003) · Computers Environment and Urban Systems · doi:10.1016/s0198-9715(03)00016-4 · Cited by 366 · see citing works
Bridging the digital divide: technology, community, and public policy
(2003) · Choice Reviews Online · doi:10.5860/choice.40-6100 · Cited by 347 · see citing works
Gaps and Bits: Conceptualizing Measurements for Digital Divide/s
Barzilai‐Nahon, K. (2006) · The Information Society · doi:10.1080/01972240600903953 · Cited by 345 · see citing works
Barriers to e‐government integration
Lam, W. (2005) · Journal of Enterprise Information Management · doi:10.1108/17410390510623981 · Cited by 318 · see citing works
Landsbergen, D., & Wolken, G., Jr. (2001) · Public Administration Review · doi:10.1111/0033-3352.00023 · Cited by 311 · see citing works
Hall, R. E., Bowerman, B. L., Braverman, J. M., Taylor, J., Todosow, H., & von Wimmersperg, U. (2000) · OSTI OAI (U.S. Department of Energy Office of Scientific and Technical Information) · Cited by 282 · see citing works
International handbook of globalization and world cities
Derudder, B., Hoyler, M., Taylor, P. J., & Witlox, F. (2012) · Choice Reviews Online · doi:10.5860/choice.50-0584 · Cited by 259 · see citing works
The role of rankings in growing city competition
Giffinger, R., Haindlmaier, G., & Kramar, H. (2010) · Urban Research & Practice · doi:10.1080/17535069.2010.524420 · Cited by 259 · see citing works
Informed and Interconnected: A Manifesto for Smarter CitiesPreprint
Kanter, R. M., & Litow, S. S. (2009) · SSRN Electronic Journal · doi:10.2139/ssrn.1420236 · Cited by 245 · see citing works
Gatekeeping: A critical review
Barzilai‐Nahon, K. (2009) · Annual Review of Information Science and Technology · doi:10.1002/aris.2009.1440430117 · Cited by 208 · see citing works
Brown, M. M., & Brudney, J. L. (2003) · Public Administration Review · doi:10.1111/1540-6210.00262 · Cited by 200 · see citing works
Dirks, S., Gurdgiev, C., & Keeling, M. (2010) · SSRN Electronic Journal · Cited by 181 · see citing works
Building Collaborative Digital Government Systems
Dawes, S. S., & Pardo, T. A. (2002) · The Kluwer international series on advances in database systems · doi:10.1007/0-306-47374-7_16 · Cited by 178 · see citing works
Self-citationFrom Digital to Ubiquitous Cities: Defining a Common Architecture for Urban Development
Anthopoulos, L. G., & Fitsilis, P. (2010) · International Conference on Intelligent Environments (IE) · doi:10.1109/ie.2010.61 · Cited by 178 · see citing works
Luna‐Reyes, L. F., Gil-García, J. R., & Cruz, C. B. (2007) · Government Information Quarterly · doi:10.1016/j.giq.2007.04.003 · Cited by 152 · see citing works
Smart City Components Architicture
Al-Hader, M., Rodzi, A., Sharif, A. R. B. M., & Ahmad, N. (2009) · International Conference on Computational Intelligence, Modelling and Simulation · doi:10.1109/cssim.2009.34 · Cited by 141 · see citing works
Knowledge-Based Urban Development: The Local Economic Development Path of Brisbane, Australia
Yiğitcanlar, T., & Velibeyoğlu, K. (2008) · Local Economy The Journal of the Local Economy Policy Unit · doi:10.1080/02690940802197358 · Cited by 127 · see citing works
Cities, systems of innovation and economic development
Johnson, B. (2008) · Innovation · doi:10.5172/impp.453.10.2-3.146 · Cited by 124 · see citing works
Marceau, J. (2008) · Innovation · doi:10.5172/impp.453.10.2-3.136 · Cited by 97 · see citing works
Developing a human perspective to the digital divide in the 'smart city'
Partridge, H. (2004) · QUT ePrints (Queensland University of Technology) · Cited by 87 · see citing works
Facility location models development to maximize total service area
Mahmud, A. R., & Indriasari, V. (2009) · Universiti Putra Malaysia Institutional Repository (Universiti Putra Malaysia) · Cited by 84 · see citing works
Cyberinfrastructures and ‘Smart’ World Cities: Physical, Human and Soft Infrastructures
Boulton, A., Brunn, S. D., & Devriendt, L. (2011) · Edward Elgar Publishing eBooks · doi:10.4337/9781781001011.00028 · Cited by 78 · see citing works
Public Information Technology: Policy and Management Issues
Garson, G. D. (2003) · Cited by 74 · see citing works
Handbook of Public Information Systems
Graham, J., & Kelly, A. (2010) · Routledge eBooks · doi:10.1201/ebk1439807569 · Cited by 73 · see citing works
Nfuka, E. N., & Rusu, L. (2010) · Journal of the Association for Information Systems · Cited by 71 · see citing works
E-Commerce and E-Government: How Do They Compare? What Can They Learn from Each Other?
Scholl, H. J., Barzilai‐Nahon, K., Ann, J.-H., et al. (2009) · Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences · doi:10.1109/hicss.2009.169 · Cited by 70 · see citing works
Self-citationBronstein, Z. (2009) · Dissent · doi:10.1353/dss.0.0062 · Cited by 60 · see citing works
SOA of Smart City Geospatial Management
Al-Hader, M., Rodzi, A., Sharif, A. R. B. M., et al. (2009) · UKSim European Symposium on Computer Modeling and Simulation (EMS) · doi:10.1109/ems.2009.112 · Cited by 51 · see citing works
Advances in Digital Government
McIver, W. J., & Elmagarmid, A. K. (2002) · The Kluwer international series on advances in database systems · doi:10.1007/b116295 · Cited by 50 · see citing works
Smart Governance: Politics in the Policy Process in Andhra Pradesh, India
Mooij, J. (2003) · Cited by 50 · see citing works
From Online to Ubiquitous Cities: The Technical Transformation of Virtual Communities
Anthopoulos, L. G., & Fitsilis, P. (2010) · Lecture notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering · doi:10.1007/978-3-642-11631-5_33 · Cited by 50 · see citing works
Mahler, J. G., & Regan, P. M. (2002) · The American Review of Public Administration · doi:10.1177/0275074002032003004 · Cited by 49 · see citing works
Smart Cities and Urban Networks
Vasseur, J.-P., & Dunkels, A. (2010) · Elsevier eBooks · doi:10.1016/b978-0-12-375165-2.00022-3 · Cited by 41 · see citing works
Politics, Accountability, and Governmental Information Systems
Rocheleau, B. (2003) · IGI Global eBooks · doi:10.4018/978-1-59140-060-8.ch002 · Cited by 35 · see citing works
Hogan, R., & Baker, B. (2006) · Proceedings of the Marine Safety & Security Council · Cited by 32 · see citing works
Ngemera, E. N., & Rusu, L. (2010) · Cited by 30 · see citing works
Technology as a Tool of Transformation: e-Cities and the Rule of Law
Eger, J. M., & Maggipinto, A. (2009) · Physica-Verlag eBooks · doi:10.1007/978-3-7908-2148-2_4 · Cited by 29 · see citing works
Rios, P. (2012) · Cited by 26 · see citing works
Smart Governance for Smart Growth: The Need for Regional GovernmentsPreprint
Griffith, J. C. (2024) · SSRN Electronic Journal · doi:10.2139/ssrn.3778141 · Cited by 12 · see citing works
From Online to Ubiquitous Cities: The Technical Transformation of Virtual Communities
Anthopoulos, L. G., & Fitsilis, P. (2012) · Cited by 3 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Smart cities: Definitions, dimensions, performance, and initiatives
Albino, V., Berardi, U., & Dangelico, R. M. (2015) · Journal of Urban Technology · doi:10.1080/10630732.2014.942092 · Cited by 3,536 · see citing works
Current trends in Smart City initiatives: Some stylised facts
Neirotti, P., De Marco, A., Cagliano, A. C., Mangano, G., & Scorrano, F. (2014) · Cities · doi:10.1016/j.cities.2013.12.010 · Cited by 2,322 · see citing works
Smart sustainable cities of the future: An extensive interdisciplinary literature review
Bibri, S. E., & Krogstie, J. (2017) · Sustainable Cities and Society · doi:10.1016/j.scs.2017.02.016 · Cited by 1,599 · see citing works
What are the differences between sustainable and smart cities?
Ahvenniemi, H., Huovila, A., Pinto-Seppä, I., & Airaksinen, M. (2017) · Cities · doi:10.1016/j.cities.2016.09.009 · Cited by 1,378 · see citing works
On big data, artificial intelligence and smart cities
Allam, Z., & Dhunny, Z. A. (2019) · Cities · doi:10.1016/j.cities.2019.01.032 · Cited by 1,178 · see citing works
The role of big data in smart city
Hashem, I. A. T., Chang, V., Anuar, N. B., Adewole, K., Yaqoob, I., Gani, A., Ahmed, E., & Chiroma, H. (2016) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2016.05.002 · Cited by 1,103 · see citing works
Everything you wanted to know about smart cities: the Internet of Things is the backbone
Mohanty, S. P., Choppali, U., & Kougianos, E. (2016) · IEEE Consumer Electronics Magazine · doi:10.1109/mce.2016.2556879 · Cited by 1,056 · see citing works
Smart city policies: A spatial approach
Angelidou, M. (2014) · Cities · doi:10.1016/j.cities.2014.06.007 · Cited by 986 · see citing works
Sensing as a service model for smart cities supported by Internet of Things
Perera, C., Zaslavsky, A., Christen, P., & Georgakopoulos, D. (2014) · Transactions on Emerging Telecommunications Technologies · doi:10.1002/ett.2704 · Cited by 991 · see citing works
Applications of big data to smart cities
Al Nuaimi, E., Al Neyadi, H., Mohamed, N., & Al-Jaroodi, J. (2015) · Journal of Internet Services and Applications · doi:10.1186/s13174-015-0041-5 · Cited by 960 · see citing works
Reinforcement learning for demand response: A review of algorithms and modeling techniques
Vázquez-Canteli, J. R., & Nagy, Z. (2019) · Applied Energy · doi:10.1016/j.apenergy.2018.11.002 · Cited by 883 · see citing works
Smart cities: A conjuncture of four forces
Angelidou, M. (2015) · Cities · doi:10.1016/j.cities.2015.05.004 · Cited by 863 · see citing works
Bibri, S. E. (2018) · Sustainable Cities and Society · doi:10.1016/j.scs.2017.12.034 · Cited by 799 · see citing works
Blockchain-based sharing services: What blockchain technology can contribute to smart cities
Sun, J., Yan, J., & Zhang, K. Z. K. (2016) · Financial Innovation · doi:10.1186/s40854-016-0040-y · Cited by 552 · see citing works
Bibri, S. E., Krogstie, J., Kaboli, A., & Alahi, A. (2024) · Environmental Science and Ecotechnology · doi:10.1016/j.ese.2023.100330 · Cited by 536 · see citing works
Viale Pereira, G., Cunha, M. A., Lampoltshammer, T. J., Parycek, P., & Testa, M. G. (2017) · Information Technology for Development · doi:10.1080/02681102.2017.1353946 · Cited by 378 · see citing works
Incorporating Intelligence in Fog Computing for Big Data Analysis in Smart Cities
Tang, B., Chen, Z., Hefferman, G., Pei, S., Wei, T., He, H., & Yang, Q. (2017) · IEEE Transactions on Industrial Informatics · doi:10.1109/tii.2017.2679740 · Cited by 353 · see citing works
“Hence, to ensure the efficiency, sustainability and safety of urban communities, the cities should be becoming smarter with the intelligent technologies to integrate massive infrastructure components and services in the areas of energy, building, transportation, healthcare, education, real estate, and utilities [6]–[8…”
BackgroundInformation centric services in Smart Cities
Piro, G., Cianci, I., Grieco, L. A., Boggia, G., & Camarda, P. (2014) · Journal of Systems and Software · doi:10.1016/j.jss.2013.10.029 · Cited by 349 · see citing works
Smart health: Big data enabled health paradigm within smart cities
Pramanik, M. I., Lau, R. Y. K., Demirkan, H., & Azad, M. A. K. (2017) · Expert Systems with Applications · doi:10.1016/j.eswa.2017.06.027 · Cited by 341 · see citing works
Criado, J. I., & Gil-Garcia, J. R. (2019) · International Journal of Public Sector Management · doi:10.1108/ijpsm-07-2019-0178 · Cited by 339 · see citing works
Bibri, S. E. (2019) · Journal of Big Data · doi:10.1186/s40537-019-0182-7 · Cited by 278 · see citing works
Know-how to lead digital transformation: The case of local governments
Pittaway, J. J., & Montazemi, A. R. (2020) · Government Information Quarterly · doi:10.1016/j.giq.2020.101474 · Cited by 289 · see citing works
Security and privacy of smart cities: a survey, research issues and challenges
Sookhak, M., Tang, H., He, Y., & Yu, F. R. (2019) · IEEE Communications Surveys & Tutorials · doi:10.1109/comst.2018.2867288 · Cited by 212 · see citing works
Supply Chain 4.0: A Survey of Cyber Security Challenges, Solutions and Future Directions
Sobb, T., Turnbull, B., & Moustafa, N. (2020) · Electronics · doi:10.3390/electronics9111864 · Cited by 189 · see citing works
Bibri, S. E., & Krogstie, J. (2017) · Sustainable Cities and Society · doi:10.1016/j.scs.2017.04.012 · Cited by 167 · see citing works
Intelligent system for lighting control in smart cities
De Paz, J. F., Bajo, J., Rodríguez, S., Villarrubia, G., & Corchado, J. M. (2016) · Information Sciences · doi:10.1016/j.ins.2016.08.045 · Cited by 146 · see citing works
Noori, N., Hoppe, T., & de Jong, M. (2020) · Sustainability · doi:10.3390/su12104030 · Cited by 130 · see citing works
How digital identity on blockchain can contribute in a smart city environment
Rivera, R., Robledo, J. G., Larios, V. M., & Avalos, J. M. (2017) · 2017 International Smart Cities Conference (ISC2) · doi:10.1109/isc2.2017.8090839 · Cited by 128 · see citing works
Understanding Smart City—A Data-Driven Literature Review
Stübinger, J., & Schneider, L. (2020) · Sustainability · doi:10.3390/su12208460 · Cited by 118 · see citing works
Quality and the efficiency of data in “Smart-Cities”
Sta, H. B. (2017) · Future Generation Computer Systems · doi:10.1016/j.future.2016.12.021 · Cited by 108 · see citing works
A fuzzy synthetic evaluation of the challenges of smart city development in developing countries
Aghimien, D. O., Aigbavboa, C., Edwards, D. J., Mahamadu, A.-M., Olomolaiye, P., Nash, H., & Onyia, M. (2022) · Smart and Sustainable Built Environment · doi:10.1108/sasbe-06-2020-0092 · Cited by 94 · see citing works
Rotta, M. J. R., Sell, D., dos Santos Pacheco, R. C., & Yigitcanlar, T. (2019) · Energies · doi:10.3390/en12142813 · Cited by 89 · see citing works
Exploratory Research on the Success Factors and Challenges of Smart City Projects
Natalia Kogan, K. U., Kogan, N., & Lee, K. J. (2014) · Asia Pacific Journal of Information Systems · doi:10.14329/apjis.2014.24.2.141 · Cited by 83 · see citing works
geoSmartCity: geomatics contribution to the smart city
Daniel, S., & Doran, M.-A. (2013) · Proceedings of the 14th Annual International Conference on Digital Government Research · doi:10.1145/2479724.2479738 · Cited by 68 · see citing works
Ospina Díaz, M. R., Vera Osorio, S. P., & Zambrano Ospina, K. J. (2023) · OPERA · doi:10.18601/16578651.n34.03 · Cited by 6 · see citing works
- Authors
- Chourabi, H., Nam, T., Walker, S., Gil-Garcia, J. R., Mellouli, S., Nahon, K., Pardo, T. A., & Scholl, H. J.
- Affiliations
- Université Laval (CA)
- State University of New York (US)
- University of Washington (US)
- Venue
- 2012 45th Hawaii International Conference on System Sciences
- Publisher
- IEEE
- Published
- 2012-01
- Pages
- 2289-2297
- ISSN
- 1530-1605 (ISSN-L)
- OpenAlex
- W2010772936
- Semantic Scholar
- 9938dcae39a7bd2dfddf4d54b15b0d8e8e77d53f
- Cited by
- 2,599
- References
- 58
- Citations by year
- 2026: 60 · 2025: 118 · 2024: 155 · 2023: 205 · 2022: 213 · 2021: 275 · 2020: 294 · 2019: 293 · 2018: 279 · 2017: 209 · 2016: 205 · 2015: 153 · 2014: 96 · 2013: 38 · 2012: 5
- FWCI
- 166.68
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- Hawaii International Conference on System Sciences (HICSS) (publishedVersion)
- Scholars Archive - University at Albany (University at Albany, State University of New York) (submittedVersion)
- Funders
- Social Sciences and Humanities Research Council of Canada
- Natural Resources Canada
- Topics
- Physical Sciences › Engineering › Media Technology › Smart Cities and Technologies
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Innovative Approaches in Technology and Social Development
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Keywords
- smart cities, smart city initiatives, integrative framework, urbanization, local government, governance, urban policy, physical infrastructure, natural environment, community participation, urban economy
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review