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Cited by 2Workplace Violence and BullyingBullying, Victimization, and AggressionStalking, Cyberstalking, and Harassment

Workplace Cyberbullying and Cross-Cultural Differences: Examining the Application of Intercultural Communication Theoretical Perspectives

Salazar, Leslie Ramos, Garcia, Nancy, Diego-Medrano, Elsa, Castillo, Yvette·2020·Advances in Human Resources Management and Organizational Development
DOI 10.4018/978-1-7998-4912-4.ch014
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Abstract

This chapter provides an overview of cultural factors that contribute to the understanding of workplace bullying and cyberbullying including gender, race, ethnicity, disability, and sexual orientation. Each of these cultural factors explain the dynamics that occur among cyberbullies, cybervictims, and cyberbystanders. Additionally, because there has been a lack of theoretical incorporation in the workplace bullying and workplace cyberbullying literature, this chapter provides an overview of three intercultural communication theories including conflict face negotiation theory, intercultural workgroup communication theory, and anxiety uncertainty management theory. Recommendations and future directions are also offered to encourage the application of intercultural communication theories in explaining and predicting workplace cyberbullying behavior.

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Crossref · 10.4018/978-1-7998-4912-4.ch014

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Authors
Salazar, L. R., Garcia, N., Diego-Medrano, E., & Castillo, Y.
Affiliations
  • West Texas A&M University (US)
  • West Texas A&M University, USA
ORCID
Venue
Advances in Human Resources Management and Organizational Development
Publisher
IGI Global
Published
2020-10-23
Pages
284-309
ISSN
  • 2327-3372 (ISSN-L)
  • 2327-3380
DOI
10.4018/978-1-7998-4912-4.ch014
OpenAlex
W3088379169
Cited by
2
References
96
Citations by year
2025: 1 · 2022: 1
FWCI
1.72
Type
book chapter
Language
en
Open access
closed
Locations
Advances in human resources management and organizational development book series (publishedVersion)
Topics
  • Social Sciences › Sociology and Political Science › Workplace Violence and Bullying
  • Social Sciences › Psychology › Social Psychology › Bullying, Victimization, and Aggression
  • Social Sciences › Sociology and Political Science › Stalking, Cyberstalking, and Harassment
Keywords
workplace cyberbullying, workplace harassment, cross-cultural comparison, cultural factors, gender, race and ethnicity, disability, sexual orientation, intercultural communication theory, anxiety/uncertainty management theory

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