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The Content Analysis Guidebook
Abstract
List of Boxes List of Tables and Figures Foreword Acknowledgments 1. Defining Content Analysis Is Content Analysis Easy? Is It Something That Anyone Can Do? A Six-Part Definition of Content Analysis 2. Milestones in the History of Content Analysis The Growing Popularity of Content Analysis Milestones of Content Analysis Research 3. Beyond Description: An Integrative Model of Content Analysis The Language of the Scientific Method How Content Analysis Is Done: Flowchart for the Typical Process of Content-Analysis Research Approaches to Content Analysis The Integrative Model of Content Analysis Evaluation With the Integrative Model of Content Analysis 4. Message Units and Sampling Units Defining the Population Archives Medium Management Sampling Sample Size 5. Variables and Predictions Identifying Critical Variables Hypotheses, Predictions, and Research Questions 6. Measurement Techniques Defining Measurement Validity, Reliability, Accuracy, and Precision Types of Validity Assessment Operationalization Computer Coding Selection of a Computer Text Content Analysis Program Human Coding Index Construction in Content Analysis 7. Reliability Intercoder Reliability Standards and Practices Issues in the Assessment of Reliability Pilot and Final Reliabilities Intercoder Reliability Coefficients: Issues and Comparisons Calculating Intercoder Reliability Coefficients Treatment of Variables That Do Not Achieve an Acceptable Level of Reliability The Use of Multiple Coders Advanced and Specialty Issues in Reliatbility Coefficient Selection 8. Results and Reporting Data Handling and Transformations Hypothesis Tesing Selecting the Appropriate Statistical Tests Frequencies Co-Occurences and In-Context Occurrences Time Lines Bivariate Relationships Multivariate Relationships 9. Contexts Psychometric Applications of Content Analysis Open-Ended Written and Pictorial Responses Linguistics and Semantic Networks Stylometrics and Computer Literary Analysis Interaction Analysis Other Interpersonal Behaviors Violence in the Media Gender Roles Minority Portrayals Advertising News Political Communication Web Analyses Other Applied Contexts Commercial and Other Client-Based Applications of Content Analysis Future Directions Resource 1: Message Archives - P.D. Skalski General Collections Film, Television and Radio Archives Literary and General Corpora Other Archives Resource 2: Using NEXIS for Text Acquisition for Content Analysis Resource 3: Computer Content Analysis Software - P.D. Skalski Part I. Quantitative Computer Text Analysis Programs Part II. VBPro How-To Guide and Executional Flowchart Resource 4: An Introduction to PRAM--A Program for Reliability Assessment With Multiple Coders Resource 5: The Content Analysis Guidebook Online Content Analysis Resources Bibliographies Message Archives and Corpora Reliability Human Coding Sample Materials Computer Content Analysis References Author Index Subject Index About the Authors
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“Content analysis [77] of transcripts from the thinking aloud sessions, field notes, and feedback interviews was coded using predetermined codes related to usability issues (navigation, content, layout, learnability, errors, and satisfaction) after each iterative cycle.”
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Buzinde, C. N., Santos, C. A., & Smith, S. L. J. (2006) · Annals of Tourism Research · doi:10.1016/j.annals.2006.03.008 · Cited by 113
A fad or future of IT?: A comprehensive literature review on the cloud computing research
Bayramusta, M., & Nasir, V. A. (2016) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2016.04.006 · Cited by 112
Liao, P., Xia, N., Wu, C., Zhang, X., & Yeh, J.-L. (2017) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2017.04.027 · Cited by 124
“The stability of the program was tested adequate, which determines the reliability of content analysis (Neuendorf, 2002).”
MethodVerma, A., Lamsal, K., & Verma, P. (2022) · Industry and Higher Education · doi:10.1177/0950422221990990 · Cited by 115
“Pejic Bach et al. (2020) also studied Industry 4.0 job descriptions, using text mining to develop a job profile that highlighted the required skills. The first group of these job profiles focused on the Internet of Things and smart production design and control. The second group was more generic, with application area…”
BackgroundMethodInfluentialSwaab, R. I., Postmes, T., Neijens, P. C., Kiers, M. H., & Dumay, A. C. M. (2002) · Journal of Management Information Systems · doi:10.1080/07421222.2002.11045708 · Cited by 113
Parents’ perceptions of their infant's pain experience in the NICU
Gale, G., Franck, L. S., Kools, S. M., & Lynch, M. (2003) · International Journal of Nursing Studies · doi:10.1016/s0020-7489(03)00096-8 · Cited by 110
“Thematic content analysis is a process for systematically encoding qualitative information and was used to analyze focus group and individual interviews (Boyatzis, 1998; Neuendorf, 2002).”
MethodLettl, C. U., Hienerth, C., & Gemuenden, H. G. (2008) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2008.919717 · Cited by 111
“In order to code the collected data, we applied a content analysis framework [40], [56].”
MethodAnalyzing public sentiments online: combining human- and computer-based content analysis
Su, L. Y.-F., Cacciatore, M. A., Liang, X., Brossard, D., Scheufele, D. A., & Xenos, M. A. (2016) · Information Communication & Society · doi:10.1080/1369118x.2016.1182197 · Cited by 112
“Unlike its human-coded counterpart, computer-based content analyses are deterministic, which eliminates many of the potential uncertainties outlined above and, more importantly, promises perfect reliability (Krippendorff, 2012; Neuendorf, 2002; Shapiro, 2009).”
BackgroundPractitioner and Customer Views of Advertising Creativity: Same Concept, Different Meaning?
West, D., Kover, A. J., & Caruana, A. (2008) · Journal of Advertising · doi:10.2753/joa0091-3367370403 · Cited by 111
Voet, M., & Wever, B. D. (2016) · Teaching and Teacher Education · doi:10.1016/j.tate.2015.12.008 · Cited by 110
Small Departures, Big Continuities?
Tandoc, E. C., & Oh, S.-K. (2015) · Journalism Studies · doi:10.1080/1461670x.2015.1104260 · Cited by 109
Public sector innovation in context: A comparative study of innovation types
Cinar, E., Simms, C., Trott, P., & Demircioğlu, M. A. (2022) · Public Management Review · doi:10.1080/14719037.2022.2080860 · Cited by 146
“The inter-coder agreement through the Holsti co-efficient was over 0.9 which is a commonly accepted measure of reliability within the literature (Neuendorf 2002, 149).”
MethodInfluentialThird grade African American students' views of the nature of science
Walls, L. (2011) · Journal of Research in Science Teaching · doi:10.1002/tea.20450 · Cited by 111
Evaluating Facebook brand content popularity for service versus goods offerings
Swani, K., & Milne, G. R. (2017) · Journal of Business Research · doi:10.1016/j.jbusres.2017.06.003 · Cited by 109
Anti-refugee Mobilization in Social Media: The Case of Soldiers of Odin
Ekman, M. (2018) · Social Media + Society · doi:10.1177/2056305118764431 · Cited by 108
“Finally, to assess the media opportunity structure of SoO, the last section includes a quantitative content analysis (Neuendorf, 2002) of all news articles (n = 90) covering SoO, published in the seven most widely circulated newspapers in Sweden from January to September 2016.”
BackgroundSina, D., Chang-Richards, A. Y., Wilkinson, S. J., et al. (2018) · International Journal of Disaster Risk Reduction · doi:10.1016/j.ijdrr.2018.11.015 · Cited by 109
Urban transportation sustainability assessments: a systematic review of literature
Karjalainen, L. E., & Juhola, S. K. (2021) · Transport Reviews · doi:10.1080/01441647.2021.1879309 · Cited by 126
“Coder bias likely presents the most significant potential issue in this analysis (Neuendorf, 2002).”
BackgroundMethodCoping with somatic illnesses in online support groups: Do the feared disadvantages actually occur?
van Uden‐Kraan, C. F., Drossaert, C. H. C., Taal, E., Lebrun, C. E. I., Drossaers-Bakker, K. W., Smit, W. M., Seydel, E. R., & van de Laar, M. A. F. J. (2007) · Computers in Human Behavior · doi:10.1016/j.chb.2007.01.014 · Cited by 107
Rising to Stardom: An Empirical Investigation of the Diffusion of User-generated Content
Liu–Thompkins, Y., & Rogerson, M. (2012) · Journal of Interactive Marketing · doi:10.1016/j.intmar.2011.11.003 · Cited by 107
“The average correlation among raters was .87, suggesting a fairly high level of inter-rater agreement (Neuendorf 2002).”
BackgroundAn analysis of African e-Government service websites
Rorissa, A., & Demissie, D. (2010) · Government Information Quarterly · doi:10.1016/j.giq.2009.12.003 · Cited by 108
Successful Leadership in Rural Schools: Cultivating Collaboration
Preston, J., & Barnes, K. E. R. (2018) · The Rural Educator · doi:10.35608/ruraled.v38i1.231 · Cited by 109
“Document analysis has been referred to as meta-synthesis (Boeije, 2008; Walsh & Down, 2005), systematic review (Littell, Corcoran, & Pillai, 2008), research synthesis (Cooper, Patall, & Lindsay, 2009), and content analysis (Neuendorf, 2002, Prior, 2003).”
MethodStromer‐Galley, J., & Wichowski, A. (2011) · Wiley eBooks · doi:10.1002/9781444314861.ch8 · Cited by 112
The Supply of Corporate Social Responsibility Disclosures Among U.S. FirmsPreprint
Holder‐Webb, L., Cohen, J. R., Nath, L., et al. (2007) · SSRN Electronic Journal · doi:10.2139/ssrn.970330 · Cited by 108
Development of critical spatial thinking through GIS learning
Kim, M., & Bednarz, R. S. (2013) · Journal of Geography in Higher Education · doi:10.1080/03098265.2013.769091 · Cited by 106
“Because the establishment of inter-rater reliability is important when assessing qualitative data (Lombard, Snyder-Duch, & Bracken, 2002; Neuendorf, 2002), three graders assessed the interviews, and Krippendorff’s a was computed.”
MethodPrEP in substance abuse treatment: a qualitative study of treatment provider perspectives
Spector, A. Y., Remien, R. H., & Tross, S. (2015) · Substance Abuse Treatment Prevention and Policy · doi:10.1186/1747-597x-10-1 · Cited by 107
“Data analysis was conducted by the PI and the two community consultants, over a series of in person meetings, based on a modified Grounded Theory approach using thematic content analysis [30] and organized through ResearchWare HyperResearch qualitative data management software.”
MethodSelf-Governance Through Group Discussion in Wikipedia
Black, L. W., Welser, H. T., Cosley, D., & DeGroot, J. M. (2011) · Small Group Research · doi:10.1177/1046496411406137 · Cited by 114
“Coders were trained in the use of the coding scheme and went through several trials to develop an acceptably high level of interrater reliability (see Neuendorf, 2002).”
MethodAssumptions behind Intercoder Reliability Indices
Zhao, X., Liu, J. S., & Deng, K. (2013) · Annals of the International Communication Association · doi:10.1080/23808985.2013.11679142 · Cited by 113
“Krippendorff (2004b) and Neuendorf (2002) denote this as ao,: = (1) Scott (1955, p. 322) observed that ao was “commonly used.””
BackgroundCapobianco, B. M., DeLisi, J., & Radloff, J. (2018) · Science Education · doi:10.1002/sce.21325 · Cited by 108
A systematic review of women's entrepreneurship and internationalization literature
Moreira, J. A., Marques, C. S., Braga, A. M. D. S., & Ratten, V. (2019) · Thunderbird International Business Review · doi:10.1002/tie.22045 · Cited by 106
Using corporate stories to build the corporate brand: an impression management perspective
Spear, S., & Roper, S. (2013) · Journal of Product & Brand Management · doi:10.1108/jpbm-09-2013-0387 · Cited by 107
“Pierce (2009), Merkl-Davies, Brennan and McLeay (2011), Ogden and Clarke (2005), and Schleicher (2012).”
BackgroundPoliticking online: the transformation of election campaign communications
(2010) · Choice Reviews Online · doi:10.5860/choice.47-2864 · Cited by 107
Biobanks, consent and claims of consensus
Master, Z., Nelson, E., Murdoch, B., & Caulfield, T. (2012) · Nature Methods · doi:10.1038/nmeth.2142 · Cited by 106
Pandey, S., & Pandey, S. K. (2017) · Organizational Research Methods · doi:10.1177/1094428117745648 · Cited by 117
Sporting dissent: Colin Kaepernick, NFL activism, and media framing contests
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“Overall, our reliability test achieved results that were well within the acceptable range of reliability coefficients (Neuendorf, 2002: 142–143; Riffe et al., 1998: 131).”
ResultA systematic review of academic dishonesty in online learning environments
Chiang, F., Zhu, D., & Yu, W. (2022) · Journal of Computer Assisted Learning · doi:10.1111/jcal.12656 · Cited by 135
Using generative artificial intelligence/ChatGPT for academic communication: Students' perspectives
Liu, Y., Park, J., & McMinn, S. (2024) · International Journal of Applied Linguistics · doi:10.1111/ijal.12574 · Cited by 106
Stereotypes of the Elderly in U.S. Television Commercials from the 1950s to the 1990s
Miller, D. W., Leyell, T. S., & Mazachek, J. (2004) · The International Journal of Aging and Human Development · doi:10.2190/n1r6-7q5y-2n7q-8nm1 · Cited by 105
“Under normal circumstances it is preferable that independent coders, blind to the purpose of the study, be employed to prevent this type of bias (Neuendorf, 2002).”
BackgroundBerkhout, J., Hanegraaff, M., & Braun, C. (2017) · West European Politics · doi:10.1080/01402382.2017.1308695 · Cited by 105
“Note that when accounting for co-variation, these scores need not be interpreted conservatively (Neuendorf 2002: 152).”
Shang, W., Qiao, G., & Chen, N. (2019) · Asia Pacific Journal of Tourism Research · doi:10.1080/10941665.2019.1683047 · Cited by 104
“Manual content analysis allows the latent message content consisting of concepts that cannot be measured by one or more indicators to be observed (Boo & Busser, 2018; Neuendorf, 2002).”
BackgroundRozado, D., Hughes, R., & Halberstadt, J. B. (2022) · PLoS ONE · doi:10.1371/journal.pone.0276367 · Cited by 132
Murphy, E., & Rodríguez‐Manzanares, M. A. (2007) · British Journal of Educational Technology · doi:10.1111/j.1467-8535.2007.00776.x · Cited by 107
“The goal of these sessions was to promote intra-and inter-rater reliability (Neuendorf, 2002).”
BackgroundUK print media coverage of the food bank phenomenon: from food welfare to food charity?
Wells, R., & Caraher, M. (2014) · British Food Journal · doi:10.1108/bfj-03-2014-0123 · Cited by 105
“Food banks are a relatively new phenomenon in the UK and Europe, although they have long been a feature of the North American welfare landscape (Poppendieck, 1997, 1998; Riches, 1986, 1997a, b, 2002, 2011).”
Content analytic approach to measuring constructs in operations and supply chain management
Tangpong, C. (2011) · Journal of Operations Management · doi:10.1016/j.jom.2010.08.001 · Cited by 104
Employees' use of social media technologies: a methodological and thematic review
Ouirdi, A. E., Ouirdi, M. E., Segers, J., & Henderickx, E. (2015) · Behaviour and Information Technology · doi:10.1080/0144929x.2015.1004647 · Cited by 104
“lish it makes content analysis measures useless (Neuendorf 2002).”
BackgroundBarnard, K. D., Wysocki, T., Thabit, H., Evans, M. L., Amiel, S. A., Heller, S. R., Young, A. J., & Hovorka, R. (2015) · Diabetic Medicine · doi:10.1111/dme.12706 · Cited by 105
COMO CRIAR E CLASSIFICAR CATEGORIAS PARA FAZER ANÁLISE DE CONTEÚDO: UMA QUESTÃO METODOLÓGICA
Carlomagno, M. C., & da Rocha, L. C. (2016) · Revista Eletrônica de Ciência Política · doi:10.5380/recp.v7i1.45771 · Cited by 108
When the Fed Speaks: Arguments, Emotions, and the Microfoundations of Institutions
Harmon, D. J. (2018) · Administrative Science Quarterly · doi:10.1177/0001839218777475 · Cited by 101
“I calculated interrater reliability at the paragraph level (Neuendorf, 2001; Krippendorff, 2003) for the first 60 speeches (Krippendorff’s alpha = .88) and for the last 10 speeches (Krippendorff’s alpha = .84) to demonstrate consistency.”
MethodTrust dynamics in acquisitions: A case survey
Stahl, G. K., Larsson, R., Kremershof, I., & Sitkin, S. B. (2011) · Human Resource Management · doi:10.1002/hrm.20448 · Cited by 104
Operations management research: evolution and alternative future paths
Craighead, C. W., & Meredith, J. R. (2008) · International Journal of Operations & Production Management · doi:10.1108/01443570810888625 · Cited by 105
Perrin, A. J. (2005) · Political Psychology · doi:10.1111/j.1467-9221.2005.00414.x · Cited by 107
“This process should be understood more as “expert coding” (Krippendorff, 1980) than as classical content-analytic coding, since it requires an understanding of the concepts of authoritarianism and a judgment about the existence of a latent trait (Neuendorf, 2002, pp. 23–25; 99).”
BackgroundChen, P., Ong, C.-F., & Hsu, S. (2016) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2016.08.109 · Cited by 104
Twitter and politics: Evidence from the US presidential elections 2016
Buccoliero, L., Bellio, E., Crestini, G., & Arkoudas, A. (2018) · Journal of Marketing Communications · doi:10.1080/13527266.2018.1504228 · Cited by 104
“A simple way to analyze temporal trends in a Twitter corpus would be to sample a specified number of tweets at different time periods, such as at the beginning, middle, and end, and then use a content analysis (Neuendorf 2002) to classify the samples.”
MethodFibromyalgia and the Therapeutic Relationship: Where Uncertainty Meets Attitude
Hayes, S. M., Myhal, G., Thornton, J. F., Camerlain, M., Jamison, C., Cytryn, K. N., & Murray, S. (2010) · Pain Research and Management · doi:10.1155/2010/354868 · Cited by 110
“Initially, open coding was performed (37), reviewing the data in detail based on the conceptual framework and research questions identified above.”
MethodEvaluation of the persuasive features of hotel chains websites: A latent class segmentation analysis
Díaz, E., & Koutra, C. (2013) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2012.11.009 · Cited by 103
Are You Following Me? A Content Analysis of TV Networks’ Brand Communication on Twitter
Lin, J.-S., & Peña, J. F. (2011) · Journal of Interactive Advertising · doi:10.1080/15252019.2011.10722188 · Cited by 101
Validating a sentiment dictionary for German political language—a workbench note
Rauh, C. (2018) · Journal of Information Technology & Politics · doi:10.1080/19331681.2018.1485608 · Cited by 100
“…analyses in the social and especially the political sciences assume some sort of ‘sender-messageaudience’ framework where the analysis of the message is not a purpose in itself but mainly serves to draw conclusions about the sender, the audience, or their relationship (Neuendorf, 2001: Ch. 3).”
BackgroundA feedback-based model for CSR assessment and materiality analysis
Calabrese, A., Costa, R. M. D. S., & Rosati, F. (2015) · Accounting Forum · doi:10.1016/j.accfor.2015.06.002 · Cited by 100
“Krippendorff’s alpha is considered the most suitable index for reporting overall reliability in content analysis (Hayes & Krippendorff, 2007; Krippendorff, 2004; Lombard et al., 2002; Neuendorf, 2002).”
MethodCharacteristics of organizational culture, stressors and wellbeing
Chang, K., & Lu, L. (2007) · Journal of Managerial Psychology · doi:10.1108/02683940710778431 · Cited by 111
“The benefit of a FG methodology is that it allows the researcher to gain insights into people’s shared understandings of a topic and the ways in which others influence them in a group situation (Neuendorf, 2002).”
BackgroundMethodVeale, H. J., Sacks‐Davis, R., Weaver, E. R., Pedrana, A. E., Stoove, M. A., & Hellard, M. E. (2015) · BMC Public Health · doi:10.1186/s12889-015-1396-z · Cited by 101
“For the second part, we developed a simplified strategy for web content analysis (informed by the work of others [32,33]), given that the large volume of content made traditional in-depth content analysis unfeasible.”
MethodAdair, C. E., Marcoux, G., Cram, B. S., Ewashen, C., Chafe, J., Cassin, S. E., Pinzon, J. L., Gusella, J. L., Geller, J., Scattolon, Y., et al. (2007) · Health and Quality of Life Outcomes · doi:10.1186/1477-7525-5-23 · Cited by 102
Cycles of spin: strategic communication in the U.S. Congress
(2010) · Choice Reviews Online · doi:10.5860/choice.47-5942 · Cited by 101
Caputo, F., Leopizzi, R., Pizzi, S., & Milone, V. (2019) · Sustainability · doi:10.3390/su12010092 · Cited by 101
James, D. C. S., Pobee, J. W., Oxidine, D., Brown, L., & Joshi, G. (2012) · Journal of the Academy of Nutrition and Dietetics · doi:10.1016/j.jand.2012.02.003 · Cited by 101
ESPN—The Women's Sports Network? A Content Analysis of Internet Coverage of March Madness
Kian, E. M., Mondello, M. J., & Vincent, J. E. (2009) · Journal of Broadcasting & Electronic Media · doi:10.1080/08838150903102519 · Cited by 100
“This helped assure results were not the subjective interpretation of a single researcher (Neuendorf, 2002).”
BackgroundIdea Management: A Systemic View*
Vandenbosch, B., Saatcioglu, A., & Fay, S. (2006) · Journal of Management Studies · doi:10.1111/j.1467-6486.2006.00590.x · Cited by 106
Daniel, H. C., Narewska, J., Serpell, M. G., Hoggart, B., Johnson, R. W., & Rice, A. S. C. (2008) · European Journal of Pain · doi:10.1016/j.ejpain.2007.11.006 · Cited by 101
“This involved categorizing and counting the presence of certain words or concepts to enable inferences to be made from the participants’ responses (Neuendorf, 2002).”
BackgroundSchmied, V. A., Fowler, C., Rossiter, C., Homer, C., Kruske, S., & The CHoRUS team (2014) · Australian Health Review · doi:10.1071/ah13195 · Cited by 100
Research methods: What's in the name?
Chu, H., & Ke, Q. (2017) · Library & Information Science Research · doi:10.1016/j.lisr.2017.11.001 · Cited by 100
Analyzing cultural tourism promotion on Instagram: a cross-cultural perspective
Mele, E., Kerkhof, P., & Cantoni, L. (2021) · Journal of Travel & Tourism Marketing · doi:10.1080/10548408.2021.1906382 · Cited by 125
“Addressing this topic, Neuendorf (2017) identifies two types of content with respect to its appearance: manifest and latent content – also referred to as the denotative and connotative parts of a message.”
BackgroundMethodMayring, P. (2019) · Springer Reference Psychologie · doi:10.1007/978-3-658-18387-5_52-2 · Cited by 100
Measuring e-Governance as an innovation in the public sector
Potnis, D. D. (2009) · Government Information Quarterly · doi:10.1016/j.giq.2009.08.002 · Cited by 98
“Overarching terms such as e-Government, agency, country, government, ministry, nation, organization, sector and state, as well as any of their possible combinations were avoided (Neuendorf, 2002).”
A new measure of e‐service quality in France
Rolland, S. E., & Freeman, I. (2010) · International Journal of Retail & Distribution Management · doi:10.1108/09590551011052106 · Cited by 102
“Content analysis was conducted, following the procedures recommended by Neuendorf (2002). “Human” coding by two trained coders identified major topics and themes, generating nine dimensions and 40 items, presented in Table III as the basis of further data collection.”
MethodComputer-Assisted Screening for Intimate Partner Violence and Control
Ahmad, F., Hogg‐Johnson, S., Stewart, D. E., Skinner, H. A., Glazier, R. H., & Levinson, W. S. (2009) · Annals of Internal Medicine · doi:10.7326/0003-4819-151-2-200907210-00124 · Cited by 99
“Using an iterative qualitative approach, 2 coders developed a coding scheme by listening to the first 10 audiotapes (58).”
MethodInterpreting social science link analysis research: A theoretical framework
Thelwall, M. A. (2005) · Journal of the American Society for Information Science and Technology · doi:10.1002/asi.20253 · Cited by 100
“0 e n = The above formula is derived from Neuendorf (2002) (i.e. Neuendorf's formula d, with z c = 1.96, and p = 0.5 as a worst case).”
BackgroundInfluentialContent Analysis, Quantitative
Coe, K., & Scacco, J. M. (2017) · The International Encyclopedia of Communication Research Methods · doi:10.1002/9781118901731.iecrm0045 · Cited by 106
Devendorf, A. R., Bender, A. M., & Rottenberg, J. A. (2020) · Clinical Psychology Review · doi:10.1016/j.cpr.2020.101843 · Cited by 114
Scarlata, M., & Alemany, L. (2010) · Journal of Business Ethics · doi:10.1007/s10551-011-0851-8 · Cited by 99
“decision rules of PhVCs by Nicholls (2010), Austin et al.”
Hamad, E. O., Savundranayagam, M. Y., Holmes, J. D., Kinsella, E. A., & Johnson, A. M. (2016) · Journal of Medical Internet Research · doi:10.2196/jmir.5391 · Cited by 100
“On the basis of Neuendorf’s [43] typology of CA texts, CA researchers should take into consideration the number of participants or setting of the messages.”
Introduction to the Special Issue: The Statistical Analysis of Political Text
Monroe, B. L., & Schrodt, P. A. (2008) · Political Analysis · doi:10.1093/pan/mpn017 · Cited by 99
“The first is classical content analysis (Holsti 1969; Krippendorf 2004; Neuendorf 2001; Roberts 1997; Weber 1990), updated with the use of machine-readable texts and automated coding.”
MethodUnderstanding large social-ecological systems: introducing the SESMAD project.
Cox, M. (2014) · International Journal of the Commons · doi:10.18352/ijc.406 · Cited by 97
So Many Recalls, So Little Research: A Review of the Literature and Road map for Future Research
Wowak, K. D., & Boone, C. A. (2015) · Journal of Supply Chain Management · doi:10.1111/jscm.12079 · Cited by 101
Success factors and constraints among nature-based tourism entrepreneurs
Lundberg, C., & Fredman, P. (2011) · Current Issues in Tourism · doi:10.1080/13683500.2011.630458 · Cited by 98
“Two sets of coders were included in the data analysis in order to reach inter-coder reliability (Neuendorf, 2002).”
MethodSecond Homes: Curse or Blessing? A Review 36 Years Later
Müller, D. K., & Hoogendoorn, G. (2013) · Scandinavian Journal of Hospitality and Tourism · doi:10.1080/15022250.2013.860306 · Cited by 98
“In accordance with the terminology used by Neuendorf (2002), the ambition of this analysis is to go beyond a pure descriptive analysis outlying the main topics of a text.”
MethodA qualitative study exploring why individuals opt out of lung cancer screening
Carter‐Harris, L., Brandzel, S. D., Wernli, K. J., Roth, J. A., & Buist, D. S. M. (2016) · Family Practice · doi:10.1093/fampra/cmw146 · Cited by 102
“Data were analyzed using standard content analytic procedures (15).”
Corporate social responsibility disclosures in Malaysia: evidence from large companies
Sadou, A., Alom, F., & Laluddin, H. (2017) · Social Responsibility Journal · doi:10.1108/srj-06-2016-0104 · Cited by 98
Watts, F. M., & Finkenstaedt-Quinn, S. A. (2021) · Chemistry Education Research and Practice · doi:10.1039/d1rp00007a · Cited by 115
What online game spectators want from their twitch streamers: Flow and well-being perspectives
Kim, M., & Kim, H.-M. (2022) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2022.102951 · Cited by 98
Törnberg, P. (2024) · Social Science Computer Review · doi:10.1177/08944393241286471 · Cited by 173
“However, manual annotation is also not without its own issues (Murthy et al., 2019; Van Atteveldt et al., 2021), as humans can be slow, costly, biased, and prone to fatigue, all of which can undermine data quality and limit the scope of analysis (Grimmer & Stewart, 2013; Neuendorf, 2017).”
Subjective well‐being: what do adolescents say?
Navarro, D., Montserrat, C., Malo, S., et al. (2015) · Child & Family Social Work · doi:10.1111/cfs.12215 · Cited by 98
Engagement in occupations among men and women with schizophrenia
Bejerholm, U., & Eklund, M. (2006) · Occupational Therapy International · doi:10.1002/oti.210 · Cited by 97
We are in the same boat: Tourist citizenship behaviors
Liu, J. S., & Tsaur, S. (2013) · Tourism Management · doi:10.1016/j.tourman.2013.11.001 · Cited by 102
Jeong, H., Hmelo‐Silver, C. E., & Yu, Y. (2014) · International Journal of Computer-Supported Collaborative Learning · doi:10.1007/s11412-014-9198-3 · Cited by 96
“The outcome of the code and count analysis could then be subjected to inferential statistics or other more advanced quantitative analysis (Chi 1997; Jeong 2013; Neuendorf 2002).”
MethodTowards Third-Generation Living Lab Networks in Cities
Leminen, S., Rajahonka, M., & Westerlund, M. (2017) · Technology Innovation Management Review · doi:10.22215/timreview/1118 · Cited by 97
“So doing, we followed the examples of Roberts (1997) and Neuendorf (2002) to understand the cases by coding and content analysis.”
MethodSocial Sustainability in Delivery and Procurement of Public Construction Contracts
Montalbán-Domingo, L., García-Segura, T., Sanz-Benlloch, A., & Pellicer, E. (2018) · Journal of Management in Engineering · doi:10.1061/(asce)me.1943-5479.0000674 · Cited by 102
“80 are often considered satisfactory (Neuendorf 2017).”
BackgroundMethodInfluentialThe semantic conservation of architectural heritage: the missing values
Del, M. S. T. T., Sedghpour, B. S., & Tabrizi, S. K. (2020) · Heritage Science · doi:10.1186/s40494-020-00416-w · Cited by 98
Ankrah, D. A., Freeman, C. Y., & Afful, A. (2020) · Scientific African · doi:10.1016/j.sciaf.2020.e00604 · Cited by 114
Ludoliteracy: Defining, Understanding, and Supporting Games Education
Zagal, J. P. (2024) · Figshare · doi:10.1184/r1/6686828 · Cited by 97
News media coverage of human papillomavirus
Anhang, R., Stryker, J. E., Wright, T. C., & Goldie, S. J. (2004) · Cancer · doi:10.1002/cncr.20006 · Cited by 97
Adolescents' Perceptions of Parental Roles and Involvement in Diabetes Management
Leonard, B. J., Garwick, A. W., & Adwan, J. Z. (2005) · Journal of Pediatric Nursing · doi:10.1016/j.pedn.2005.03.010 · Cited by 96
Embedding social innovation process into the institutional context: Voids or supports
Turker, D., & Altuntas Vural, C. (2017) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2017.03.019 · Cited by 96
Metadata
- Authors
- Neuendorf, K. A.
- Corresponding author
- Neuendorf, Kimberly A.
- Venue
- Sage eBooks
- Publisher
- SAGE Publications, Inc
- Published
- 2017
- OpenAlex
- W1568955415
- Cited by
- 9,286
- References
- 0
- Citations by year
- 2026: 135 · 2025: 271 · 2024: 474 · 2023: 569 · 2022: 571 · 2021: 609 · 2020: 603 · 2019: 628 · 2018: 474 · 2017: 488
- FWCI
- 317.83
- Type
- book
- Language
- en
- Open access
- closed
- Locations
- Sage eBooks (publishedVersion)
- Topics
- Social Sciences › General Social Sciences › Computational and Text Analysis Methods
- Social Sciences › Education › Qualitative Research Methods and Applications
- Social Sciences › Decision Sciences › Statistics, Probability and Uncertainty › Reliability and Agreement in Measurement
- Keywords
- content analysis, sampling units, measurement validity, measurement reliability, intercoder reliability, coding, corpora, interaction analysis, media violence, gender roles in media, advertising, political communication, website analysis
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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