The DOI matches its Crossref record; 19 of the 19 references it cites were found in a registry or an index.
Waking Up on the Right or Wrong Side of the Bed: Start-of-Workday Mood, Work Events, Employee Affect, and Performance
Abstract
We examine how start-of-workday mood serves as an “affective prime” that relates to how employees see work events, how they feel subsequent to events, and how this felt affect relates to objective performance. Using experience sampling and both archival and coded performance, we tested these relationships in a call center. We found that start-of-workday mood relates to employee perceptions of customer affective display and employee affect subsequent to events (i.e., calls). Positive affect subsequent to events relates to coded performance quality, whereas negative affect subsequent to events relates to productivity. We find evidence that affect subsequent to events is a mediator.
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Cites
Fredrickson, B. L. (2001) · American Psychologist · doi:10.1037//0003-066x.56.3.218 · Cited by 18,025
The emerging field of emotion regulation: an integrative review
Gross, J. J. (1998) · Review of General Psychology · doi:10.1037/1089-2680.2.3.271 · Cited by 9,916
An argument for basic emotions
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A comparison of methods to test mediation and other intervening variable effects
MacKinnon, D. P., Lockwood, C. M., Hoffman, J. M., West, S. G., & Sheets, V. (2002) · Psychological Methods · doi:10.1037/1082-989x.7.1.83 · Cited by 9,406
The benefits of frequent positive affect: Does happiness lead to success?
Lyubomirsky, S., King, L., & Diener, E. (2005) · Psychological Bulletin · doi:10.1037/0033-2909.131.6.803 · Cited by 7,143
What good are positive emotions?
Fredrickson, B. L. (1998) · Review of General Psychology · doi:10.1037/1089-2680.2.3.300 · Cited by 6,066
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When Work and Family are Allies: A Theory of Work-Family Enrichment
Greenhaus, J. H., & Powell, G. N. (2006) · Academy of Management Review · doi:10.5465/amr.2006.19379625 · Cited by 3,837
Answers to 20 questions about interrater reliability and interrater agreement
LeBreton, J. M., & Senter, J. L. (2008) · Organizational Research Methods · doi:10.1177/1094428106296642 · Cited by 3,608 · cited 3×
“The ICC2 was .66 for customer positive affective display and .67 for customer negative affective display, suggesting that our raters were reasonably congruent in their ratings of customer positive and negative affective display (LeBreton & Senter, 2008).”
BackgroundMethodResultInfluentialThe ripple effect: emotional contagion and its influence on group behavior
Barsade, S. G. (2002) · Administrative Science Quarterly · doi:10.2307/3094912 · Cited by 3,361
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When and How Artificial Intelligence Augments Employee Creativity
Jia, N., Luo, X., Fang, Z., & Liao, C. (2024) · Academy of Management Journal · doi:10.5465/amj.2022.0426 · Cited by 768
Beginning the workday yet already depleted? Consequences of late-night smartphone use and sleep
Lanaj, K., Johnson, R. E., & Barnes, C. M. (2014) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2014.01.001 · Cited by 738
Job attitudes, job satisfaction, and job affect: A century of continuity and of change.
Judge, T. A., Weiss, H. M., Kammeyer-Mueller, J. D., & Hulin, C. L. (2017) · Journal of Applied Psychology · doi:10.1037/apl0000181 · Cited by 698
Advances in recovery research: What have we learned? What should be done next?
Sonnentag, S., Venz, L., & Casper, A. (2017) · Journal of Occupational Health Psychology · doi:10.1037/ocp0000079 · Cited by 587
Sonnentag, S. (2012) · Current Directions in Psychological Science · doi:10.1177/0963721411434979 · Cited by 397
Metadata
- Authors
- Rothbard, N. P., & Wilk, S. L.
- Venue
- Academy of Management Journal
- Publisher
- Academy of Management
- Published
- 2011-10
- Volume
- 54
- Issue
- 5
- Pages
- 959-980
- ISSN
- 0001-4273 (ISSN-L)
- 1948-0989
- OpenAlex
- W2166083639
- Cited by
- 231
- References
- 19
- FWCI
- 14.11
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Waking Up on the Right or Wrong Side of the Bed: Start-of-Workday Mood, Work Events, Employee Affect, and Performance. https://app.cochat.ai/papers/10.5465/amj.2007.0056
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- Rothbard, N. P., & Wilk, S. L. (2011). Waking Up on the Right or Wrong Side of the Bed: Start-of-Workday Mood, Work Events, Employee Affect, and Performance. Academy of Management Journal. https://doi.org/10.5465/amj.2007.0056
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
