CoChat
Sign Up
Cited by 277Job Satisfaction and Organizational BehaviorStress and Burnout ResearchEmployee Performance and Management

The DOI matches its Crossref record; its reference list is not available.

Feeling the Heat: Effects of Stress, Commitment, and Job Experience on Job Performance

Hunter, Larry W., Thatcher, Sherry M. B.·2007·Academy of Management Journal
DOI 10.5465/amj.2007.26279227
Open this paper in CoChat — free account

Abstract

We examine the relationships between bank branch employees' felt job stress, organizational commitment, job experience, and performance. Our findings are consistent with the attention view of stress. Employees with higher levels of affective commitment and higher levels of job experience channeled felt stress more effectively into sales performance. Felt stress had neutral to negative effects on performance for employees with lower levels of commitment and job experience. Commitment, like stress, was more strongly related to performance when employees had more job experience. The results suggest that consideration of moderators of the stress-performance relationship is important both theoretically and practically.

Overview

Integrity signals

Registry

Crossref · 10.5465/amj.2007.26279227

Cites

Statistics

Recomputing p-values needs the paper’s full text.

Verification

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Citations

No citation lists for this paper

No citation lists for this paper yet — checked again daily.

References 51 · Cited by 277

Research works printed but not linked: 46

  1. Aiken L. S., 1991, Multiple regression: Testing and interpreting interactions
  2. Allen N. J., 1990, Journal of Occupational and Organizational Psychology, 63, 1, 10.1111/j.2044-8325.1990.tb00506.x · DOI
  3. Ballinger G. A., 2004, Organizational Research Methods, 7, 127, 10.1177/1094428104263672 · DOI · Paper page
  4. Baron R. S., 1986, Advances in experimental social psychology, 19, 1
  5. Becker G. S., 1962, Journal of Political Economy, 70, 9, 10.1086/258724 · DOI · Paper page
  6. Becker T. E., 1996, Academy of Management Journal, 39, 464, 10.2307/256788 · DOI
  7. Beehr T. A., 1995, Psychological stress in the work-place
  8. Beehr T. A., 2000, Journal of Organizational Behavior, 21, 391, 10.1002/(SICI)1099-1379(200006)21:4<391::AID-JOB15>3.0.CO;2-9 · DOI
  9. Begley T. M., 1993, Journal of Applied Psychology, 78, 552, 10.1037/0021-9010.78.4.552 · DOI
  10. Cappelli P., 1999, The new deal at work: Managing the market-based employment relationship
  11. Chajut E., 2003, Journal of Personality and Social Psychology, 85, 231, 10.1037/0022-3514.85.2.231 · DOI · Paper page
  12. Cohen A., 1991, Journal of Occupational Psychology, 64, 253, 10.1111/j.2044-8325.1991.tb00558.x · DOI · Paper page
  13. Cooke R. A., 1984, Journal of Applied Psychology, 69, 252, 10.1037/0021-9010.69.2.252 · DOI
  14. Cortina J. M., 1993, Journal of Management, 19, 915, 10.1177/014920639301900411 · DOI
  15. Dabos G. E., 2004, Journal of Applied Psychology, 89, 52, 10.1037/0021-9010.89.1.52 · DOI
  16. Earley P. C., 1990, Journal of Organizational Behavior, 11, 3, 10.1002/job.4030110104 · DOI
  17. Easterbrook J. A., 1959, Psychological Review, 74, 16
  18. Hardin J. W., 2003, Generalized estimating equations
  19. Huguet P., 1999, Journal of Personality and Social Psychology, 77, 1011, 10.1037/0022-3514.77.5.1011 · DOI
  20. Hunter L. W., 2001, Industrial and Labor Relations Review, 54, 402, 10.1177/001979390105400222 · DOI
  21. Jaccard J., 1990, Interaction effects in multiple regression
  22. Jamal M., 1984, Organizational Behavior and Human Performance, 33, 1, 10.1016/0030-5073(84)90009-6 · DOI
  23. Jamal M., 1985, Human Relations, 38, 409, 10.1177/001872678503800502 · DOI
  24. Jaramillo F., 2005, Journal of Business Research, 58, 705, 10.1016/j.jbusres.2003.10.004 · DOI
  25. Jex S. M., 1998, Stress and job performance: Theory, research and implications for managerial practice
  26. Korczynski M., 2005, Organization Studies, 26, 707, 10.1177/0170840605051822 · DOI
  27. Mathieu J., 1990, Psychological Bulletin, 108, 171, 10.1037/0033-2909.108.2.171 · DOI
  28. Matthews G., 1991, Human Performance, 4, 107, 10.1207/s15327043hup0402_2 · DOI
  29. Mayer R., 1992, Academy of Management Journal, 35, 671, 10.2307/256492 · DOI
  30. Meyer J. P., 1993, Journal of Applied Psychology, 78, 538, 10.1037/0021-9010.78.4.538 · DOI · Paper page
  31. Motowidlo S. J., 1986, Journal of Applied Psychology, 71, 618, 10.1037/0021-9010.71.4.618 · DOI · Paper page
  32. Mowday R., 1982, Employee-organization linkages: The psychology of commitment, absenteeism, and turnover
  33. Murphy K. R., 1989, Journal of Applied Psychology, 74, 619, 10.1037/0021-9010.74.4.619 · DOI
  34. Parker D. F., 1983, Organizational Behavior and Human Performance, 32, 160, 10.1016/0030-5073(83)90145-9 · DOI
  35. Randall D. M., 1990, Journal of Organizational Behavior, 11, 361, 10.1002/job.4030110504 · DOI
  36. Regini M., 1999, From tellers to sellers: Changing employment relations in banks
  37. Riketta M., 2002, Journal of Organizational Behavior, 23, 257, 10.1002/job.141 · DOI
  38. Schmidt F. L., 2004, Journal of Personality and Social Psychology, 86, 162, 10.1037/0022-3514.86.1.162 · DOI · Paper page
  39. Schmidt F. L., 1986, Journal of Applied Psychology, 71, 432, 10.1037/0021-9010.71.3.432 · DOI
  40. Siders M. A., 2001, Academy of Management Journal, 44, 570, 10.2307/3069371 · DOI
  41. Siu O.-L., 1998, Stress Medicine, 14, 55, 10.1002/(SICI)1099-1700(199801)14:1<55::AID-SMI764>3.0.CO;2-X · DOI
  42. Van Dyne L., 2002, Journal of Organizational Behavior, 23, 57, 10.1002/job.127 · DOI
  43. Wooldridge J. M., 2002, Econometric analysis of cross section and panel data
  44. Wright T. A., 2002, Journal of Applied Psychology, 87, 1183, 10.1037/0021-9010.87.6.1183 · DOI
  45. Xie J. L., 1995, Academy of Management Journal, 38, 1288, 10.2307/256858 · DOI
  46. Yerkes R. M., 1908, Journal of Comparative Neurological Psychology, 18, 459, 10.1002/cne.920180503 · DOI · Paper page

Metadata

Authors
Hunter, L. W., & Thatcher, S. M. B.
Affiliations
  • University of Wisconsin–Madison (US)
  • University of Arizona (US)
ORCID
Venue
Academy of Management Journal
Publisher
Academy of Management
Published
2007-08
Volume
50
Issue
4
Pages
953-968
ISSN
  • 0001-4273 (ISSN-L)
  • 1948-0989
DOI
10.5465/amj.2007.26279227
OpenAlex
W2078199572
Cited by
277
References
51
Citations by year
2026: 8 · 2025: 8 · 2024: 18 · 2023: 15 · 2022: 21 · 2021: 18 · 2020: 17 · 2019: 8 · 2018: 13 · 2017: 17 · 2016: 15 · 2015: 19 · 2014: 21 · 2013: 19 · 2012: 19
FWCI
14.94
Type
journal article
Language
en
Open access
closed
Locations
Academy of Management Journal (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
Keywords
occupational stress, organizational commitment, affective commitment, work experience, employee performance, bank branch employees, sales performance, stress-performance relationship, moderators

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

How to cite

Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: Feeling the Heat: Effects of Stress, Commitment, and Job Experience on Job Performance. https://app.cochat.ai/papers/10.5465/amj.2007.26279227
The paper
Hunter, L. W., & Thatcher, S. M. B. (2007). Feeling the Heat: Effects of Stress, Commitment, and Job Experience on Job Performance. Academy of Management Journal. https://doi.org/10.5465/amj.2007.26279227