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Cited by 492

The DOI matches its Crossref record; 88 of the 88 references it cites were found in a registry or an index.

Trust and Collaboration in the Aftermath of Conflict: The Effects of Contract Structure

Open access
Malhotra, Deepak, Lumineau, Fabrice·2011·Academy of Management Journal

Abstract

Leveraging a longitudinal data set concerning 102 interfirm disputes, we evaluate the effects of contract structure on trust and on the likelihood of continued collaboration. We theoretically refine and empirically extend prior research by (1) distinguishing between the control and coordination functions of contracts, (2) separating goodwill-based and competence-based trust, and (3) evaluating the effects of contract structure on relational outcomes in the context of disputes. We find that control provisions increase competence-based trust but reduce goodwill-based trust, resulting in a net decrease in the likelihood of continued collaboration. Coordination provisions increase competence-based trust, leading to an increased likelihood of continued collaboration.

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Metadata

Authors
Malhotra, D., & Lumineau, F.
Venue
Academy of Management Journal
Published
2011-10
Volume
54
Issue
5
Pages
981-998
ISSN
  • 0001-4273 (ISSN-L)
  • 1948-0989
OpenAlex
W1950663416
Cited by
492
References
88
FWCI
36.26
Type
journal article
Language
en
Open access
green

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CoChat. (2026). Citation check: Trust and Collaboration in the Aftermath of Conflict: The Effects of Contract Structure. https://app.cochat.ai/papers/10.5465/amj.2009.0683
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Malhotra, D., & Lumineau, F. (2011). Trust and Collaboration in the Aftermath of Conflict: The Effects of Contract Structure. Academy of Management Journal. https://doi.org/10.5465/amj.2009.0683

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.