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Cited by 207

The DOI matches its Crossref record; 21 of the 21 references it cites were found in a registry or an index.

Self-Love's Lost Labor: A Self-Enhancement Model of Workplace Incivility

Chen, Yuanyi, Ferris, D. Lance, Kwan, Ho Kwong, Yan, Ming, Zhou, Mingjian, Hong, Ying·2013·Academy of Management Journal

Abstract

We present a self-enhancement model of workplace incivility to account for the effects of exposure to incivility on task performance. In particular, we predict that workplace incivility thwarts the ability to self-enhance at work, resulting in employees' divesting their sense of self from work via disengagement processes. Maintaining high levels of task performance subsequently ceases to be a source of self-enhancement for employees who have disengaged their sense of self from work. We also examined the extent to which the desire for self-enhancement (i.e., narcissism) moderated the effect of incivility on engagement. Using two sets of multiwave, multisource data collected in China, our results provide full support for our hypotheses and provide new theoretical directions for incivility research.

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Metadata

Authors
Chen, Y., Ferris, D. L., Kwan, H. K., Yan, M., Zhou, M., & Hong, Y.
Venue
Academy of Management Journal
Published
2013-08
Volume
56
Issue
4
Pages
1199-1219
ISSN
  • 0001-4273 (ISSN-L)
  • 1948-0989
OpenAlex
W2322326394
Cited by
207
References
21
FWCI
20.09
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Self-Love's Lost Labor: A Self-Enhancement Model of Workplace Incivility. https://app.cochat.ai/papers/10.5465/amj.2010.0906
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Chen, Y., Ferris, D. L., Kwan, H. K., Yan, M., Zhou, M., & Hong, Y. (2013). Self-Love's Lost Labor: A Self-Enhancement Model of Workplace Incivility. Academy of Management Journal. https://doi.org/10.5465/amj.2010.0906

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