Cited by 2,496Job Satisfaction and Organizational BehaviorWorkaholism, burnout, and well-beingFlow Experience in Various Fields

Work engagement: An emerging concept in occupational health psychology

Open access
Bakker, Arnold B., Schaufeli, Wilmar B., Leiter, Michael P., Taris, Toon W.·2008·Work & Stress

Abstract

This position paper introduces the emerging concept of work engagement: a positive, fulfilling, affective-motivational state of work-related well-being that is characterized by vigour, dedication, and absorption. Although there are different views of work engagement, most scholars agree that engaged employees have high levels of energy and identify strongly with their work. The most often used instrument to measure engagement is the Utrecht Work Engagement Scale, a self-report instrument that has been validated in many countries across the world. Research on engagement has investigated how engagement differs from related concepts (e.g., workaholism, organizational commitment), and has focused on the most important predictors of work engagement. These studies have revealed that engagement is a unique concept that is best predicted by job resources (e.g., autonomy, supervisory coaching, performance feedback) and personal resources (e.g., optimism, self-efficacy, self-esteem). Moreover, the first studies have shown that work engagement is predictive of job performance and client satisfaction. The paper closes with an account of what we do not know about work engagement, and offers a brief research agenda for future work.

Integrity signals

Registry

Crossref · 10.1080/02678370802393649

Cites

68 of 68 references verified0 citation errors · 0 not checkable

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  • There have been notable exceptions to the theory that counselor self-care is best practice for avoiding burnout.

    “There have been notable exceptions to the theory that counselor self-care is best practice for avoiding burnout.”

    From Counselor Self-care and Mindfulness (2017) · cites this paper as Bakker et al. 2008

  • Bakker et al. (2008) present work engagement as negatively correlated with burnout.

    “Bakker et al. (2008) present the idea of work engagement, that is, 'a positive, fulfilling, affective- motivational state of work-related well-being that is characterized by vigor, dedication, and absorption,' as negatively correlated with burnout (187).”

    From Counselor Self-care and Mindfulness (2017) · cites this paper as Bakker et al. 2008

  • When counselors are engaged in their work, the symptoms of burnout such as exhaustion, depersonalisation, cynicism, and ineffectiveness decrease, thereby preventing burnout altogether.

    “When counselors are engaged in their work, the symptoms of burnout such as exhaustion, depersonalisation, cynicism, and ineffectiveness decrease, thereby preventing burnout all together.”

    From Counselor Self-care and Mindfulness (2017) · cites this paper as Bakker et al. 2008

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Authors
Bakker, A. B., Schaufeli, W. B., Leiter, M. P., & Taris, T. W.
Affiliations
  • Erasmus University Rotterdam (NL)
  • Utrecht University (NL)
  • Acadia University (CA)
  • Radboud University Nijmegen (NL)
Corresponding author
Bakker, Arnold B.
Venue
Work & Stress
Published
2008-07
Volume
22
Issue
3
Pages
187-200
ISSN
  • 0267-8373 (ISSN-L)
  • 1464-5335
OpenAlex
W2170043702
Cited by
2,496
References
71
Citations by year
2026: 92 · 2025: 139 · 2024: 154 · 2023: 198 · 2022: 202 · 2021: 226 · 2020: 203 · 2019: 184 · 2018: 171 · 2017: 156 · 2016: 139 · 2015: 105 · 2014: 141 · 2013: 115 · 2012: 102
FWCI
110.15
Type
journal article
Language
en
Open access
Licence
other-oa
Locations
  • Work & Stress (publishedVersion)
  • Utrecht University Repository (Utrecht University) (submittedVersion, other-oa)
  • Radboud Repository (Radboud University) (submittedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Psychology › Social Psychology › Workaholism, burnout, and well-being
  • Social Sciences › Psychology › Developmental and Educational Psychology › Flow Experience in Various Fields
Keywords
work engagement, Utrecht Work Engagement Scale, vigor, dedication, absorption, work-related well-being, job resources, personal resources, workaholism, organizational commitment, employee performance, client satisfaction, supervisor coaching, self-efficacy, optimism

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