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The Elusive Cultural Chameleon: Cultural Intelligence as a New Approach to Intercultural Training for the Global Manager
Open accessAbstract
The global economy and shifting political tides make the need for intercultural understanding and education obvious. Where historically the focus of intercultural training has been on preparing an individual to work in a new culture, today's organizations routinely ask managers to work in multinational environments and move from country to country. This challenge has created a strong debate about how to prepare managers for such challenging assignments. How ought people be assessed to understand their readiness for such assignments? Do high intelligence quotient (IQ) people adjust better than others to new cultural challenges? The topic of cultural adjustment and its assessment remains compelling but incomplete. Our focus here is the development and exploration of the concept of cultural intelligence, or, CQ (Earley, 2003; Earley & Ang, 2003), along with its implications for training and education for global work assignments. Our approach suggests that training for the global manager should include metacognitive, motivational, and behavioral components. The CQ approach represents a significant break from conventional wisdom of focusing on cultural values for intercultural education.
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Cited by
Ang, S., Van Dyne, L., Koh, C., Ng, K. Y., Templer, K. J., Tay, C., & Chandrasekar, N. A. (2007) · Management and Organization Review · doi:10.1111/j.1740-8784.2007.00082.x · Cited by 2,216
Caligiuri, P., De Cieri, H., Minbaeva, D., Verbeke, A., & Zimmermann, A. (2020) · Journal of International Business Studies · doi:10.1057/s41267-020-00335-9 · Cited by 717
An interpretive examination of the development of cultural sensitivity in international business
Shapiro, J. M., Ozanne, J. L., & Saatcioglu, B. (2008) · Journal of International Business Studies · doi:10.1057/palgrave.jibs.8400327 · Cited by 654
Cultural Intelligence: Domain and Assessment
Thomas, D. C., Elron, E., Stahl, G., Ekelund, B. Z., Ravlin, E. C., Cerdin, J.-L., Poelmans, S., Brislin, R., Pekerti, A., Aycan, Z., et al. (2008) · International Journal of Cross Cultural Management · doi:10.1177/1470595808091787 · Cited by 516
Templer, K. J., Tay, C., & Chandrasekar, N. A. (2006) · Group & Organization Management · doi:10.1177/1059601105275293 · Cited by 484
Metadata
- Authors
- Earley, P. C., & Peterson, R. S.
- Venue
- Academy of Management Learning & Education
- Publisher
- Academy of Management
- Published
- 2004-03
- Volume
- 3
- Issue
- 1
- Pages
- 100-115
- ISSN
- 1537-260X (ISSN-L)
- 1944-9585
- OpenAlex
- W2098895048
- Cited by
- 724
- References
- 5
- FWCI
- 43.68
- Type
- journal article
- Language
- en
- Open access
- green
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