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Cited by 750

The DOI matches its OpenAlex record; 9 of the 9 references it cites were found in a registry or an index.

Citizenship Behavior and The Creation of Social Capital in Organizations

Mark C. Bolino, William H. Turnley, James M. Bloodgood·2002·Academy of Management Review

Abstract

Previous research on organizational citizenship behavior indicates that such behavior is critical for organizational effectiveness, but little theoretical work details how it might contribute to enhanced organizational functioning. Nahapiet and Ghoshal (1998) argue that a firm's social capital comprises a critical source of sustainable organizational advantage. Based on their work, we suggest that citizenship behaviors enhance firm functioning by contributing to the development of social capital in organizations; specifically, citizenship behaviors contribute to the creation of structural, relational, and cognitive forms of social capital.

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Registry

OpenAlex · 10.5465/amr.2002.7566023

Cites

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Metadata

Authors
Bolino, M. C., Turnley, W. H., & Bloodgood, J. M.
Venue
Academy of Management Review
Publisher
Academy of Management
Published
2002-10-01
Volume
27
Issue
4
Pages
505-522
ISSN
0363-7425 (ISSN-L)
OpenAlex
W2037025851
Cited by
750
References
9
FWCI
40.81
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Citizenship Behavior and The Creation of Social Capital in Organizations. https://app.cochat.ai/papers/10.5465/amr.2002.7566023
The paper
Bolino, M. C., Turnley, W. H., & Bloodgood, J. M. (2002). Citizenship Behavior and The Creation of Social Capital in Organizations. Academy of Management Review. https://doi.org/10.5465/amr.2002.7566023

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.