Cited by 22Mentoring and Academic DevelopmentHigher Education Research StudiesJob Satisfaction and Organizational Behavior

Revisiting Faculty Citizenship

Open access
Hammer, Dana P., Bynum, Leigh Ann, Carter, Jean, Hagemeier, Nicholas E., Kennedy, Daniel R., Khansari, Parto, Stamm, Pamela, Crabtree, Brian·2019·American Journal of Pharmaceutical Education

Abstract

This commentary describes the significance of faculty citizenship in the broader context of institutional culture and defines faculty citizenship for use across all aspects of faculty roles in the Academy. The definition includes two key components (engagement and collegiality) that can be used to measure citizenship behaviors. Continued discussion and study of faculty citizenship will further the Academy's understanding and use of the concept.

Integrity signals

Registry

Crossref · 10.5688/ajpe7378

Cites

18 of 18 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

0 of 21 cited sources checked · 0 supported · 0 flagged

  • Premisecitation

    A growing body of research indicates a positive relationship between organizational citizenship behaviors and both individual and organizational outcomes.

    “Although most of the OCB literature has focused on antecedents to OCBs, such as job satisfaction and trust, a growing body of research indicates a positive relationship between organizational citizenship behaviors and both individual and organizational outcomes.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [9] 9. Batemen TS, Organ DW. Job satisfaction and the good soldier: the relationship between affect and employee "citizenship." Acad Mgmt J. 1983;26:587-595.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Premisecitation

    Podsakoff and colleagues' meta-analysis found that OCB consequences include increased efficiency and reduced turnover in business organizations.

    “A meta-analysis conducted by Podsakoff and colleagues provides a thoughtful and comprehensive review of OCB consequences; its findings include increased efficiency and reduced turnover in business organizations.9”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [9] 9. Batemen TS, Organ DW. Job satisfaction and the good soldier: the relationship between affect and employee "citizenship." Acad Mgmt J. 1983;26:587-595.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Interpretationreasoning

    Based on the evidence, a relationship between faculty or employee behavior and organizational culture exists.

    “Based on the evidence, a relationship between faculty or employee behavior and organizational culture exists.”
    Quote in the paperSubstantial claim
  • Premisecitation

    The American Association of University Professors discourages the evaluation of collegiality as a separate measure in the promotion and tenure process.

    “While the organization recognizes the importance of collegiality in the life of a faculty member and its importance to an institution's functioning, it discourages the evaluation of collegiality as a separate measure in the promotion and tenure process.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [26]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Premisecitation

    Gallup research notes the importance of student mentoring, a potential faculty citizenship activity, in students' post-graduation wellbeing.

    “In addition to literature supporting the relationship between OCB and customer satisfaction, Gallup research notes the importance of student mentoring, a potential faculty citizenship activity, in students' post-graduation wellbeing.25”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [25] 25. Easterling WV. Collegiality: A singular concept? Indiana University-Purdue University Indianapolis (IUPUI) ScholarWorks Repository. 2011. https://scholarworks.iupui.edu/handle/1805/2539. Accessed December 4, 2018.

      Not checked in the free run.

  • Classified as probably not a substantial claim. 16
  • May combine two claims. 6
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The American Association of University Professors recognizes the importance of collegiality in the life of a faculty member and its importance to an institution's functioning.

    “While the organization recognizes the importance of collegiality in the life of a faculty member and its importance to an institution's functioning, it discourages the evaluation of collegiality as a separate measure in the promotion and tenure process.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [26]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Desselle and Semsick suggest that these behaviors can be modeled by faculty and should lead to a positive culture within their institutions.

    “They suggest that these behaviors can be modeled by faculty and should lead to a positive culture within their institutions.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [1] 1. Desselle SP, Semsick GL. Organizational citizenship behaviors in academic pharmacy. Am J Pharm Educ. 2016;80(10):Article 168.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Lawrence and colleagues found that faculty members' levels of institutional service were inversely affected by levels of teaching and research.

    “They found that faculty members' levels of institutional service were not related to their levels of organizational commitment, but were inversely affected by levels of teaching and research.11”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [11] 11. Organ DW. Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books; 1988. source
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationreasoning

    Positive faculty citizenship likely plays a role in students' satisfaction with their education, which might influence their future donations back to and engagement with the school as alumni.

    “At the program level, positive faculty citizenship likely also plays a role in students' satisfaction with their education, which might influence their future donations back to and engagement with the school as alumni.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    The American Association of University Professors notes that collegiality should be integrated and expressed in the major facets of faculty life: teaching, research and service.

    “Instead, it notes that collegiality should be integrated and expressed in the major facets of faculty life: teaching, research and service.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [26]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationreasoning

    Faculty citizenship is likely to have significant impact, both positive and negative, in schools and colleges of pharmacy regardless of whether it is or is not actually measured.

    “Faculty citizenship is likely to have significant impact, both positive and negative, in our schools and colleges of pharmacy regardless of whether it is or is not actually measured.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Organizational citizenship behaviors (OCB) are discretionary, extra-role behaviors that contribute to organizational effectiveness, yet are not formally required by the organization.

    “The OCB have been described as discretionary, extra-role behaviors that contribute to organizational effectiveness, yet are not formally required by the organization.7”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [7] 7. National Harbor, MD. Am J Pharm Educ. 2015;79(8):Article S11.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationreasoning

    Faculty members showing high levels of citizenship behaviors can be considered engaged employees.

    “Faculty members showing high levels of citizenship behaviors can be considered engaged employees.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    A cross-sectional self-administered survey of pharmacy faculty identified a reliable matrix to assess citizenship behavior across academic pharmacy institutions.

    “The results identified a reliable matrix to assess citizenship behavior across academic pharmacy institutions.2”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [2] 2. Desselle S, Raja L, Brienna A, Lui J. Perceptions of organizational culture and organizational citizenship by faculty in U.S. colleges and schools of pharmacy. Curr Pharm Teach Learn. 2018;10(4):401-412. source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Organ's 1988 model of OCB comprises five factors: altruism, conscientiousness, sportsmanship, courtesy, and civic virtue.

    “Organ's model is composed of five unique factors: altruism, conscientiousness, sportsmanship, courtesy, and civic virtue.10”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [10] 10. Podsakoff NP, Whiting SW, Podsakoff PM, Blume BD. Individual-and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. J App Psych. 2009;94(1):122-141.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    OCB contributions include enhancing the organization's ability to attract and retain skilled employees and enhancing the stability of the organization's performance and its ability to adapt to environmental changes.

    “Additional contributions include enhancing the organization's ability to attract and retain skilled employees and enhancing the stability of the organization's performance and its ability to adapt to environmental changes.[21][22][23]”
    Quote in the paperNot a substantial claim0 of 3 sources checked
    • cites [21] 21. Bolino MC, Hsiung HH, Harvey J, LePine JA. Well, I'm tired of tryin'! Organizational citizenship behavior and citizenship fatigue. J App Psych. 2015;100(1):56-74. source
    • cites [22] 22. Busteed B. The blown opportunity. Inside Higher Ed. Washington, DC. September 25, 2014. https:// www.insidehighered.com/views/2014/09/25/essay-about- importance-mentors-college-students. Accessed December 4, 2018.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [23] 23. American Association of University Professors. Reports and publications, on collegiality as a criterion for faculty evaluation. https://www.aaup.org/report/collegiality-criterion-faculty- evaluation. Published 1999. Revised 2016. Accessed December 4, 2018.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Citizenship fatigue may occur when employees demonstrate high levels of OCB in an organization with low support for OCB.

    “Interestingly, the concept of citizenship fatigue has been studied as a phenomenon that may occur when employees demonstrate high levels of OCB in an organization with low support for OCB.24”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [24] 24. Cipriano RE, Buller JL. Rating faculty collegiality. Change. 2012;44(2):45-48. http://www.atlasleadership.com/forms-and- instruments.html. Accessed December 4, 2018. source
  • May combine two claims.

    Premisecitation

    OCB may contribute to success by enhancing coworker or managerial productivity, freeing resources for productive purposes, reducing the need to allocate resources to maintenance, and serving as a means of coordinating activities.

    “Other studies have determined OCB may contribute to success by enhancing coworker or managerial productivity, freeing resources for productive purposes, reducing the need to allocate resources to maintenance, and serving as a means of coordinating activities. [21]1][22][23]”
    Quote in the paperNot a substantial claim0 of 3 sources checked
    • cites [21] 21. Bolino MC, Hsiung HH, Harvey J, LePine JA. Well, I'm tired of tryin'! Organizational citizenship behavior and citizenship fatigue. J App Psych. 2015;100(1):56-74. source
    • cites [22] 22. Busteed B. The blown opportunity. Inside Higher Ed. Washington, DC. September 25, 2014. https:// www.insidehighered.com/views/2014/09/25/essay-about- importance-mentors-college-students. Accessed December 4, 2018.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [23] 23. American Association of University Professors. Reports and publications, on collegiality as a criterion for faculty evaluation. https://www.aaup.org/report/collegiality-criterion-faculty- evaluation. Published 1999. Revised 2016. Accessed December 4, 2018.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Desselle and Semsick's 2016 Delphi study identified 26 behaviors corresponding to Organ's five dimensions of organizational citizenship.

    “In 2016, Desselle and Semsick published results from a Delphi study that looked at organizational citizenship behaviors of pharmacy faculty. 1 Twenty-six identified behaviors corresponded to Organ's five dimensions of organizational citizenship.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [1] 1. Desselle SP, Semsick GL. Organizational citizenship behaviors in academic pharmacy. Am J Pharm Educ. 2016;80(10):Article 168.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Lawrence and colleagues found that faculty members' levels of institutional service were not related to their levels of organizational commitment.

    “They found that faculty members' levels of institutional service were not related to their levels of organizational commitment, but were inversely affected by levels of teaching and research.11”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [11] 11. Organ DW. Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books; 1988. source
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Positive mentoring during students' academic careers leads to positive student outcomes.

    “It also stands to reason that positive mentoring during students' academic careers leads to positive student outcomes.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Easterling suggests collegiality behaviors such as verbal and nonverbal signs of respect, civility in interactions with each other, self-motivated collaboration and cooperation on departmental, teaching, and scholarly activities, and intentional, professional interactions between peers.

    “Easterling suggests some collegiality behaviors such as verbal and nonverbal signs of respect, civility in interactions with each other, self-motivated collaboration and cooperation on departmental, teaching, and scholarly activities, and intentional, professional interactions between peers.28”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [28]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationnone given

    The definition of faculty citizenship used in this commentary can be described and measured as a set of expected behaviors so that a determination can be made as to whether individual faculty members meet, exceed, or do not meet these expectations.

    “The definition of faculty citizenship used in this commentary can be described and measured as a set of expected behaviors so that a determination can be made as to whether individual faculty members meet, exceed, or do not meet these expectations.”
    Quote in the paperNot a substantial claim
18 of 18
  • The paper relies on this without support.

    There are few published examples in the Academy and higher education where citizenship or collegiality expectations are clearly defined and measured.

    “There seem to be few published examples in the Academy, as well as higher education, where citizenship or collegiality expectations are clearly defined and measured.”
  • The paper relies on this without support.

    The extent to which the organizational citizenship behavior literature applies to academic institutions generally, and to pharmacy schools and colleges specifically, is relatively limited.

    “While management literature provides a wellresearched definition of OCB in traditional workplace settings, the extent to which this literature applies to academic institutions generally, and to pharmacy schools and colleges specifically, is relatively limited.”
2 of 2

Cites

Flagged first, then by citations

1 of the 19 references couldn’t be matched to a known paper.

Research works printed but not linked: 2

  1. DiVall, 2015, AACP minutes, council of faculties business meeting, July 13, 2015; National Harbor, MD, Am J Pharm Educ, 79
  2. Neumann, 2007, To give and to receive: recently tenured professors’ experiences of service in major research universities, J High Educ, 78, 283, 10.1080/00221546.2007.11772317 · DOI · Paper page

Cited by

Sorted by citations

Authors
Hammer, D. P., Bynum, L. A., Carter, J., Hagemeier, N. E., Kennedy, D. R., Khansari, P., Stamm, P., & Crabtree, B.
Affiliations
  • Belmont University (US)
  • University of Montana (US)
  • East Tennessee State University (US)
  • Western New England University (US)
  • Stony Brook School (US)
  • Auburn University (US)
  • Mercer University (US)
Venue
American Journal of Pharmaceutical Education
Publisher
Elsevier BV
Published
2019-05
Volume
83
Issue
4
Pages
7378
ISSN
0002-9459 (ISSN-L)
OpenAlex
W2920201825
Cited by
22
References
19
Citations by year
2026: 2 · 2025: 3 · 2024: 1 · 2023: 2 · 2022: 2 · 2021: 6 · 2020: 6
FWCI
4.40
Type
journal article
Language
en
Open access
Locations
  • American Journal of Pharmaceutical Education (publishedVersion)
  • PubMed Central (publishedVersion)
  • PubMed (publishedVersion)
  • Digital Commons - East Tennessee State University (East Tennessee State University) (submittedVersion)
Funders
Bruce and Cecilia Petersen Foundation Trust
Topics
  • Social Sciences › Psychology › Social Psychology › Mentoring and Academic Development
  • Social Sciences › Education › Higher Education Research Studies
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Keywords
institutional culture, faculty engagement, collegiality, organizational citizenship behavior, faculty roles, pharmacy education
MeSH terms
Faculty, Pharmacy, Education, Pharmacy, Humans, Organizational Culture

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