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Managing the unexpected: resilient performance in an age of uncertainty
Abstract
Preface. 1. Managing the Unexpected: What Business Can Learn from High-Reliability Organizations. 2. Expectations and Mindfulness. 3. The Three Principles of Anticipation. 4. Principles of Containment. 5. Assessing Your Capabilities for Resilient Performance. 6. Organizational Culture: Institutionalizing Mindfulness. 7. How to Manage Mindfully. Notes. The Authors. Index.
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Metadata
- Venue
- Choice Reviews Online
- Publisher
- American Library Association
- Published
- 2008-02-01
- Volume
- 45
- Issue
- 06
- Pages
- 45-3293-45-3293
- ISSN
- 0009-4978 (ISSN-L)
- 1523-8253
- OpenAlex
- W1589608052
- Cited by
- 1,968
- References
- 0
- Type
- book review
- Language
- en
- Open access
- closed
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