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Collaborative Management of Chronic Illness
Abstract
In chronic illness, day-to-day care responsibilities fall most heavily on patients and their families. Effective collaborative relationships with health care providers can help patients and families better handle self-care tasks. Collaborative management is care that strengthens and supports self-care in chronic illness while assuring that effective medical, preventive, and health maintenance interventions take place. In this paper, the following essential elements of collaborative management developed in light of behavioral principles and empirical evidence about effective care in chronic illness are discussed: 1) collaborative definition of problems, in which patient-defined problems are identified along with medical problems diagnosed by physicians; 2) targeting, goal setting, and planning, in which patients and providers focus on a specific problem, set realistic objectives, and develop an action plan for attaining those objectives in the context of patient preferences and readiness; 3) creation of a continuum of self-management training and support services, in which patients have access to services that teach skills needed to carry out medical regimens, guide health behavior changes, and provide emotional support; and 4) active and sustained follow-up, in which patients are contacted at specified intervals to monitor health status, identify potential complications, and check and reinforce progress in implementing the care plan. These elements make up a common core of services for chronic illness care that need not be reinvented for each disease.
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“There is a growing body of evidence that shows supporting people to self-manage their health and care can lead to improvements in clinical and humanistic outcomes [12–18], reducing the economic impact of chronic disease and a means of contributing to the sustainability of the global healthcare system.”
From Helping patients help themselves: A systematic review of self-management support strategies in primary health care practice (2019) · cites this paper as [13]
In the citing paper
“Similar trends have been found in existing literature in several contexts that self-management is essential to optimizing clinical and humanistic outcomes for patients with chronic conditions [13, 15, 18, 152–155].”
From Helping patients help themselves: A systematic review of self-management support strategies in primary health care practice (2019) · cites this paper as [13]
In the citing paper
“For effective medical care of chronic illness, such as Type 2 diabetes mellitus (T2DM), adequate and sustainable self-management initiated by patients is important [1-3].”
From Long-Term Engagement With a Mobile Self-Management System for People With Type 2 Diabetes (2013) · cites this paper as [1]
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Luft, B. J., Schechter, C. B., Kotov, R., Broihier, J., Reissman, D. B., Guerrera, K. M., Udasin, I. G., Moline, J. M., Harrison, D. J., Friedman‐Jiménez, G., et al. (2011) · Psychological Medicine · doi:10.1017/s003329171100256x · Cited by 113
“Nonetheless, the current findings support treatment strategies that integrate physical and mental health targets (Von Korff et al. 1997).”
BackgroundAndrawis, J. P., Akhavan, S., Chan, V., Lehil, M. S., Pong, D., & Bozic, K. J. (2015) · Clinical Orthopaedics and Related Research · doi:10.1007/s11999-015-4247-4 · Cited by 109
“potentially important factor in contributing to health outcomes, cost, and patient experience of care [14, 18, 42], however to our knowledge, it has not been studied as a possible predictor of postoperative patient-reported outcomes after TJAs.”
BackgroundReforming internal medicine residency training
Holmboe, E. S., Bowen, J. L., Green, M., Gregg, J. L., DiFrancesco, L., Reynolds, E. E., Alguire, P. C., Battinelli, D. L., Lucey, C. R., & Duffy, D. (2005) · Journal of General Internal Medicine · doi:10.1111/j.1525-1497.2005.0249.x · Cited by 109
Soubhi, H., Bayliss, E. A., Fortin, M., Hudon, C., van den Akker, M., Thivierge, R., Posel, N. H., & FLEISZER, D. M. (2010) · The Annals of Family Medicine · doi:10.1370/afm.1056 · Cited by 109
National Standards for Diabetes Self-Management Education
Funnell, M. M., Brown, T. L., Childs, B. P., Haas, L. B., Hosey, G. M., Jensen, B., Maryniuk, M. D., Peyrot, M. F., Piette, J. D., Reader, D., et al. (2007) · Diabetes Care · doi:10.2337/dc07-9923 · Cited by 109
Barriers to self-management of diabetes: a qualitative study among low-income minority diabetics.
Onwudiwe, N. C., Mullins, C. D., Winston, R. A., Shaya, F. T., Pradel, F. G., Laird, A., & Saunders, E. (2011) · PubMed · Cited by 105
Melchiorre, M. G., Papa, R., Rijken, M., van Ginneken, E., Hujala, A., & Barbabella, F. (2017) · Health Policy · doi:10.1016/j.healthpol.2017.08.006 · Cited by 106
“eu integrated system of chronic care [59], also by profiling the different needs of patients for population-based interventions [60], and by enhancing an effective “collaborative care management” by both patients and professionals/health care providers, thus supporting self-care [61].”
BackgroundMoving Treatment Research From Clinical Trials to the Real World
Roy‐Byrne, P., Sherbourne, C. D., Craske, M. G., Stein, M. B., Katon, W. J., Sullivan, G., Means‐Christensen, A. J., & Bystritsky, A. (2003) · Psychiatric Services · doi:10.1176/appi.ps.54.3.327 · Cited by 105
Mossabir, R., Morris, R., Kennedy, A. P., Blickem, C., & Rogers, A. E. (2014) · Health & Social Care in the Community · doi:10.1111/hsc.12176 · Cited by 108
“The notion of ‘self-management’ has become central to addressing the growing burden of long-term conditions, moving the day-to-day responsibility of managing health from the state to the individual, families and social groups (Von Korff et al. 1997, Wagner et al. 2001, Bodenheimer et al. 2002).”
Huang, E. S., Zhang, Q., Brown, S. E. S., Drum, M. L., Meltzer, D. O., & Chin, M. H. (2007) · Health Services Research · doi:10.1111/j.1475-6773.2007.00734.x · Cited by 106
“The HDC trains HC staff to utilize the tools of rapid QI (Wagner et al. 2001) and chronic disease management (Von Korff et al. 1997; Bodenheimer, Wag- Address correspondence to Elbert S. Huang, M.D., M.P.H., The University of Chicago, 5841 S, Maryland Avenue, MC 2007, Chicago, IL 60637.”
MethodHortensius, J., Kars, M. C., Wierenga, W. S., Kleefstra, N., Bilo, H. J. G., & van der Bijl, J. J. (2012) · BMC Public Health · doi:10.1186/1471-2458-12-167 · Cited by 110
“This approach should result in improved health care outcomes and lower costs [8,29-34].”
BackgroundDoes physician education on depression management improve treatment in primary care?
Lin, E. H. B., Simon, G. E., Katzelnick, D. J., & Pearson, S. D. (2001) · Journal of General Internal Medicine · doi:10.1046/j.1525-1497.2001.016009614.x · Cited by 104
Self-management of chronic low back pain and osteoarthritis
May, S. (2010) · Nature Reviews Rheumatology · doi:10.1038/nrrheum.2010.26 · Cited by 103
Hospitalized Patients' Understanding of Their Plan of Care
O’Leary, K. J., Kulkarni, N. S., Landler, M. P., et al. (2009) · Mayo Clinic Proceedings · doi:10.4065/mcp.2009.0232 · Cited by 103
Evidence relating to goal planning in rehabilitation
Wade, D. T. (1998) · Clinical Rehabilitation · doi:10.1191/026921598678166365 · Cited by 102
Chwastiak, L., Rosenheck, R. A., McEvoy, J. P., Keefe, R. S. E., Swartz, M. S., & Lieberman, J. A. (2006) · Psychiatric Services · doi:10.1176/ps.2006.57.8.1102 · Cited by 129
Simpler Regimens May Enhance Adherence to Antiretrovirals in HIV-Infected Patients
Maggiolo, F., Ripamonti, D., Arici, C., Gregis, G., Quinzan, G., Antezana, C. G., Ravasio, L., & Suter, F. (2002) · HIV Clinical Trials · doi:10.1310/98b3-pwg8-pmyw-w5bp · Cited by 102
Cost-Effectiveness of Enhancing Primary Care Depression Management on an Ongoing Basis
ROST, K. M. (2005) · The Annals of Family Medicine · doi:10.1370/afm.256 · Cited by 102
La coordinación entre niveles asistenciales: una sistematización de sus instrumentos y medidas
Núñez, R. T., Lorenzo, I. V., & Vázquez, M. L. (2006) · Gaceta Sanitaria · doi:10.1157/13096516 · Cited by 103
“El teléfono se ha mostrado particularmente efi-caz para el seguimiento de pacientes crónicos 49 .”
Metadata
- Authors
- Von Korff, M., Gruman, J., Schaefer, J., Curry, S. J., & Wagner, E. H.
- Affiliations
- From Group Health Cooperative of Puget Sound, Seattle, Washington; and the Center for the Advancement of Health, Washington, D.C.
- Group Health Cooperative (US)
- Venue
- Annals of Internal Medicine
- Publisher
- American College of Physicians
- Published
- 1997-12-15
- Volume
- 127
- Issue
- 12
- Pages
- 1097-1102
- ISSN
- 0003-4819 (ISSN-L)
- 1539-3704
- OpenAlex
- W2048179962
- Cited by
- 1,269
- References
- 0
- Citations by year
- 2026: 5 · 2025: 14 · 2024: 25 · 2023: 24 · 2022: 23 · 2021: 28 · 2020: 30 · 2019: 52 · 2018: 41 · 2017: 46 · 2016: 47 · 2015: 43 · 2014: 47 · 2013: 59 · 2012: 65
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Annals of Internal Medicine (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Medicine › Epidemiology › Chronic Disease Management Strategies
- Health Sciences › Medicine › Endocrinology, Diabetes and Metabolism › Diabetes Management and Education
- Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
- Keywords
- chronic disease, collaborative care, patient-provider relationship, self-care, self-management education, goal setting, action planning, patient preferences, follow-up care, health behavior change, emotional support, preventive medicine
- MeSH terms
- Chronic Disease, Follow-Up Studies, Humans, Patient Care Planning, Patient Care Team, Patient Education as Topic, Self Care, Social Support, Health Behavior, Practice Guidelines as Topic
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