Most cited business, management and accounting papers
- Verified
Perspectives on supply chain management in a pandemic and the post-COVID-19 era
Ishida, S. (2020) · IEEE Engineering Management Review
Supply Chain Resilience and Risk ManagementQuality and Supply Management
Cited by 96
- Verified
Supervisor expediency to employee expediency: The moderating role of leader–member exchange and the mediating role of employee unethical tolerance
Greenbaum, R. L., Mawritz, M. B., Bonner, J. M., Webster, B. D., & Kim, J. (2018) · Journal of Organizational Behavior
Ethics in Business and EducationJob Satisfaction and Organizational Behavior
Cited by 96
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Inert facts and the illusion of knowledge: strategic uses of ignorance in HIV clinics
Heimer, C. A. (2012) · Economy and Society
Management and Organizational StudiesKnowledge Management and Sharing
Cited by 96
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Evaluating the Relationships among Attitude toward Business, Product Satisfaction, Experience, and Search Effort
Anderson, R. D., Engledow, J. L., & Becker, H. (1979) · Journal of Marketing Research
Customer Service Quality and LoyaltyConsumer Behavior and Marketing Influence
Cited by 96
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Electronic Performance Monitoring in the Digital Workplace: Conceptualization, Review of Effects and Moderators, and Future Research Opportunities
Kalischko, T., & Riedl, R. (2021) · Frontiers in Psychology
Cyberloafing and Workplace BehaviorLegal and Labor Studies
Cited by 96
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Empathy Is All You Need: How a Conversational Agent Should Respond to Verbal Abuse
Chin, H., Molefi, L. W., & Yi, M. Y. (2020) · Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
AI in Service InteractionsSocial Robot Interaction and HRI
Cited by 96
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Nurses' exposure to violence and their professional commitment during the COVID‐19 pandemic
Özkan Şat, S., Akbaş, P., & Yaman Sözbir, Ş. (2021) · Journal of Clinical Nursing
Workplace Violence and BullyingHealthcare Education and Workforce Issues
Cited by 96
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Use of environmental scans in health services delivery research: a scoping review
Charlton, P., Kean, T., Liu, R. H., Nagel, D. A., Azar, R., Doucet, S., Luke, A., Montelpare, W., Mears, K., & Boulos, L. (2021) · BMJ Open
Competitive and Knowledge IntelligenceHealth Policy Implementation Science
Cited by 96
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No one rides for free! Three styles of collaborative consumption
Guyader, H. (2018) · Journal of Services Marketing
Sharing Economy and PlatformsService and Product Innovation
Cited by 96
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Direct and contextual effects of individual values on organizational citizenship behavior in teams.
Arthaud-Day, M. L., Rode, J. C., & Turnley, W. H. (2012) · Journal of Applied Psychology
Job Satisfaction and Organizational BehaviorCultural Differences and Values
Cited by 96
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Digitalization and Business Activity. The Struggle to Catch Up in CEE Countries
Trașcă, D. L., Ștefan, G. M., Sahlian, D. N., Hoinaru, R., & Șerban-Oprescu, G.-L. (2019) · Sustainability
Digital Economy and TransformationDigital Innovation in Industries
Cited by 95
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Determinants of Working Capital Investment: A Study of Malaysian PublicListed Firms
Wasiuzzaman, S., & Arumugam, V. C. (2013) · Australasian Accounting, Business and Finance Journal
Working Capital and Financial PerformanceCorporate Finance and Governance
Cited by 95
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Developing information processing capability for operational agility: implications from a Chinese manufacturer
Huang, P.-Y., Pan, S. L., & Ouyang, T. H. (2014) · European Journal of Information Systems
Collaboration in agile enterprisesInformation Technology Governance and Strategy
Cited by 95
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Sustainability startups and where to find them: Investigating the share of sustainability startups across entrepreneurial ecosystems and the causal drivers of differences
Tiba, S., van Rijnsoever, F. J., & Hekkert, M. P. (2021) · Journal of Cleaner Production
Entrepreneurship Studies and InfluencesSustainability and Innovation in Business
Cited by 95
- Verified
Servant leadership in Italy and its relation to organizational variables
Bobbio, A., Dierendonck, D. V., & Manganelli, A. M. (2012) · Leadership
Job Satisfaction and Organizational BehaviorWorkplace Spirituality and Leadership
Cited by 95
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On Consumer Beliefs about Quality and Taste
Spiller, S. A., & Belogolova, L. (2016) · Journal of Consumer Research
Consumer Market Behavior and PricingConsumer Behavior and Marketing Influence
Cited by 95
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Building customer relationships: an inventory of service providers’ objectives and practices
Claycomb, C., & Martin, C. L. (2001) · Marketing Intelligence & Planning
Customer Service Quality and LoyaltyMarketing and Advertising Strategies
Cited by 95
- Verified
HR in the digital age: how digital technology will change HR’s organization structure, processes and roles
DiRomualdo, A., El-Khoury, D., & Girimonte, F. (2018) · Strategic HR Review
AI and HR TechnologiesEmployer Branding and e-HRM
Cited by 95
- Verified
The Influence of Corporate Social Responsibility Measures on Investors' Judgments when Integrated in a Financial Report versus Presented in a Separate Report
Bucaro, A. C., Jackson, K. E., & Lill, J. B. (2020) · Contemporary Accounting Research
Corporate Social Responsibility ReportingAuditing, Earnings Management, Governance
Cited by 95
- Verified
Regulating wellbeing in the brave new quantified workplace
Moore, P., & Piwek, L. (2017) · Employee Relations
Legal and Labor StudiesCOVID-19 Digital Contact Tracing
Cited by 95
- Verified
Servant Leadership and Employee Engagement: A Qualitative Study
Canavesi, A., & Minelli, E. (2022) · Employee Responsibilities and Rights Journal
Job Satisfaction and Organizational BehaviorEmployee Performance and Management
Cited by 95
- Verified
Why do people use ChatGPT? Exploring user motivations for generative conversational AI
Skjuve, M., Brandtzaeg, P. B., & Følstad, A. (2024) · First Monday
AI in Service InteractionsTechnology Adoption and User Behaviour
Cited by 95
- Verified
Man vs machine: how artificial intelligence in banking influences consumer belief in financial advice
Northey, G., Hunter, V., Mulcahy, R., Choong, K., & Mehmet, M. (2022) · International Journal of Bank Marketing
AI in Service InteractionsFinTech, Crowdfunding, Digital Finance
Cited by 95
- Verified
The evolution of cooperation in the face of conflict: Evidence from the innovation ecosystem for mobile telecom standards development
Jones, S. L., Leiponen, A., & Vasudeva, G. (2021) · Strategic Management Journal
Digital Platforms and EconomicsIntellectual Property and Patents
Cited by 95
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