Most cited business, management and accounting papers
- Verified
Platform Competition in Two-Sided Markets
Rochet, J.-C., & Tirole, J. (2003) · Journal of the European Economic Association
Digital Platforms and EconomicsMerger and Competition Analysis
Cited by 5,642
- Verified
A national customer satisfaction barometer: the Swedish experience
Fornell, C. (1992) · Journal of Marketing
Customer Service Quality and LoyaltyPatient Satisfaction in Healthcare
Cited by 5,641
- Verified
Hedonic Consumption: Emerging Concepts, Methods and Propositions
Hirschman, E. C., & Holbrook, M. B. (1982) · Journal of Marketing
Consumer Behavior in Brand Consumption and IdentificationConsumer Retail Behavior Studies
Cited by 5,616
- Verified
Antecedents and consequences of employee engagement
Saks, A. M. (2006) · Journal of Managerial Psychology
Job Satisfaction and Organizational BehaviorEmployee Performance and Management
Cited by 5,577
- Verified
Financing Constraints and Corporate Investment
Fazzari, S. M., Hubbard, R. G., Petersen, B. C., Blinder, A. S., & Poterba, J. M. (1988) · Brookings Papers on Economic Activity
Corporate Finance and GovernanceFinancial Analysis and Corporate Governance
Cited by 5,574
- Verified
Value creation in E‐business
Amit, R., & Zott, C. (2001) · Strategic Management Journal
Digital Platforms and EconomicsBusiness Strategies and Innovation
Cited by 5,564
- Verified
Co-creation and the new landscapes of design
Sanders, E. B.-N., & Stappers, P. J. (2008) · CoDesign
Innovative Approaches in Technology and Social DevelopmentDesign Education and Practice
Cited by 5,561
- Verified
Strategic Factor Markets: Expectations, Luck, and Business Strategy
Barney, J. B. (1986) · Management Science
Innovation and Knowledge ManagementMerger and Competition Analysis
Cited by 5,548
- Verified
Authentic leadership development: Getting to the root of positive forms of leadership
Avolio, B. J., & Gardner, W. L. (2005) · The Leadership Quarterly
Leadership and Management in OrganizationsEgo Development and Educational Practices
Cited by 5,478
- Verified
Partnerships from cannibals with forks: The triple bottom line of 21st‐century business
Elkington, J. (1998) · Environmental Quality Management
Corporate Social Responsibility and SustainabilityEnvironmental Sustainability in Business
Cited by 5,341
- Verified
Understanding dynamic capabilities
Winter, S. G. (2003) · Strategic Management Journal
Innovation and Knowledge ManagementBusiness Strategies and Innovation
Cited by 5,315
- Verified
Misery Loves Companies: Rethinking Social Initiatives by Business
Margolis, J. D., & Walsh, J. P. (2003) · Administrative Science Quarterly
Corporate Social Responsibility ReportingCorporate Social Responsibility and Sustainability
Cited by 5,130
- Verified
Performance Pay and Top-Management Incentives
Jensen, M. C., & Murphy, K. J. (1990) · Journal of Political Economy
Corporate Finance and GovernanceAccounting and Organizational Management
Cited by 5,083
- Verified
A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1
Bharadwaj, A. S. (2000) · MIS Quarterly
Information Technology Governance and StrategyInnovation and Knowledge Management
Cited by 5,042
- Verified
Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts
Mitchell, R. K., Agle, B. R., & Wood, D. J. (1997) · The Academy of Management Review
Corporate Social Responsibility ReportingManagement and Organizational Studies
Cited by 5,039
- Verified
The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster
Weick, K. E. (1993) · Administrative Science Quarterly
Management and Organizational StudiesManagement Theory and Practice
Cited by 5,000
- Verified
Learning Styles and Learning Spaces: Enhancing Experiential Learning in Higher Education
Kolb, A. Y., & Kolb, D. A. (2005) · Academy of Management Learning & Education
Management and Marketing EducationLearning Styles and Cognitive Differences
Cited by 4,980
- Verified
Crafting a Job: Revisioning Employees as Active Crafters of Their Work
Wrzesniewski, A., & Dutton, J. E. (2001) · The Academy of Management Review
Job Satisfaction and Organizational BehaviorManagement and Organizational Studies
Cited by 4,965
- Verified
Organizational Images and Member Identification
Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994) · Administrative Science Quarterly
Management and Organizational StudiesJob Satisfaction and Organizational Behavior
Cited by 4,915
- Verified
Why would corporations behave in socially responsible ways? an institutional theory of corporate social responsibility
Campbell, J. L. (2007) · Academy of Management Review
Corporate Social Responsibility ReportingCorporate Social Responsibility and Sustainability
Cited by 4,906
- Verified
The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships
Garbarino, E., & Johnson, M. S. (1999) · Journal of Marketing
Customer Service Quality and LoyaltyCustomer churn and segmentation
Cited by 4,899
- Verified
Whence Consumer Loyalty?
Oliver, R. L. (1999) · Journal of Marketing
Customer Service Quality and LoyaltyConsumer Behavior in Brand Consumption and Identification
Cited by 4,898
- Verified
Financial Ratios As Predictors of Failure
Beaver, W. H. (1966) · Journal of Accounting Research
Financial Distress and Bankruptcy PredictionCorporate Insolvency and Governance
Cited by 4,882
- Verified
The Service Encounter: Diagnosing Favorable and Unfavorable Incidents
Bitner, M. J., Booms, B. H., & Tetreault, M. S. (1990) · Journal of Marketing
Customer Service Quality and LoyaltyEmotional Labor in Professions
Cited by 4,860
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