What People Want From Their Professionals: Attitudes Toward Decision‐making Strategies
Abstract
Attitudes toward four types of decision‐making strategies—clinical/fully rational, clinical/heuristic, actuarial/fully rational, and actuarial/heuristic—were examined across three studies. In Study 1, undergraduate students were split randomly between legal and medical decision‐making scenarios and asked to rate each strategy in terms of the following: (i) preference; (ii) accuracy; (iii) fairness; (iv) ethicalness; and (v) its perceived similarity to the strategies used by actual legal and medical professionals to make decisions. Studies 2 and 3 extended Study 1 by using a more relevant scenario and a community sample, respectively. Across the three studies, the clinical/fully rational strategy tended to be rated the highest across all attitudinal judgments, whereas the actuarial/heuristic strategy tended to receive the lowest ratings. Considering the two strategy‐differentiating factors separately, clinically based strategies tended to be rated higher than actuarially based strategies, and fully rational strategies were always rated higher than heuristic‐based strategies. The potential implications of the results for professionals' and those affected by their decisions are discussed. Copyright © 2011 John Wiley & Sons, Ltd.
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Patients view medical AI as performing more poorly than comparable human providers.
“as performing more poorly than comparable human providers 12”
From Understanding, explaining, and utilizing medical artificial intelligence (2021) · cites this paper as [12]
Patients are reluctant to use medical AI.
“patients are reluctant to utilize medical AI [10][11][12] .”
From Understanding, explaining, and utilizing medical artificial intelligence (2021) · cites this paper as [12]
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- Authors
- Eastwood, J., Snook, B., & Luther, K.
- Affiliations
- Memorial University of Newfoundland (CA)
- Corresponding author
- Snook, Brent
- Venue
- Journal of Behavioral Decision Making
- Publisher
- Wiley
- Published
- 2011-06-15
- Volume
- 25
- Issue
- 5
- Pages
- 458-468
- ISSN
- 0894-3257 (ISSN-L)
- 1099-0771
- OpenAlex
- W2150479185
- Cited by
- 97
- References
- 32
- Citations by year
- 2026: 5 · 2025: 13 · 2024: 10 · 2023: 20 · 2022: 9 · 2021: 15 · 2020: 8 · 2019: 9 · 2018: 2 · 2016: 1 · 2015: 2 · 2014: 3
- FWCI
- 0.53
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Behavioral Decision Making (publishedVersion)
- Lancaster EPrints (Lancaster University) (submittedVersion)
- Topics
- Social Sciences › Decision Sciences › General Decision Sciences › Decision-Making and Behavioral Economics
- Health Sciences › Medicine › Family Practice › Clinical Reasoning and Diagnostic Skills
- Social Sciences › Decision Sciences › Management Science and Operations Research › Leadership, Behavior, and Decision-Making Studies
- Keywords
- decision strategies, clinical decision-making, heuristic decision making, legal decision-making, perceived fairness, perceived accuracy
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