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Measuring organizational performance in the absence of objective measures: the case of the privately-held firm and conglomerate business unit

Dess, Gregory G., Robinson, Richard B.·1984·Strategic Management Journal

DOI 10.1002/smj.4250050306

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Abstract

Strategic management researchers often encounter problems obtaining objective measures of selected aspects of organizational performance that are reliable and valid. With privately‐held firms, such data are frequently unavailable. With conglomerate business units, all or parts of such data are inextricably interwoven with corporate‐wide data. This paper examines the usefulness of subjective performance measures, obtained from top management teams, when problems are encountered in obtaining accurate performance data.

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Authors: Dess, G. G., & Robinson, R. B.
Affiliations: Florida State University (US)
University of South Carolina (US)
ORCID: Dess, Gregory G.
Venue: Strategic Management Journal
Publisher: Wiley
Published: 1984-07
Volume: 5
Issue: 3
Pages: 265-273
ISSN: 0143-2095 (ISSN-L)
1097-0266
DOI: 10.1002/smj.4250050306
OpenAlex: W2042217374
Cited by: 3,337
References: 20
Citations by year: 2026: 96 · 2025: 75 · 2024: 77 · 2023: 93 · 2022: 103 · 2021: 118 · 2020: 108 · 2019: 138 · 2018: 143 · 2017: 125 · 2016: 105 · 2015: 182 · 2014: 158 · 2013: 176 · 2012: 154
FWCI: 13.24
Type: journal article
Language: en
Open access: closed
Licence: onlinelibrary.wiley.com/termsAndConditions#vor (vor, 8165 d)
Locations: Strategic Management Journal (publishedVersion)
Topics: Social Sciences › Business, Management and Accounting › Accounting › Accounting and Organizational Management
Social Sciences › Business, Management and Accounting › Strategy and Management › Management and Organizational Practices
Social Sciences › Business, Management and Accounting › Strategy and Management › Financial Reporting and Valuation Research
Keywords: organizational performance evaluation, subjective performance measures, private enterprises, top management teams, data availability

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Measuring organizational performance in the absence of objective measures: the case of the privately-held firm and conglomerate business unit

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