The DOI matches its Crossref record; 103 of the 105 references it cites were found in a registry or an index.
Trust and Distrust Definitions: One Bite at a Time
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In the citing paper
“Several researchers provided evidence that trust and distrust are two related, yet separate dimensions (Lewicki, McAllister, & Bies, 1998;Vaske, 2016;Harrison McKnight & Chervany, 2001;Benamati, Serva, & Fuller, 2006).”
From Trust, distrust, and appropriate reliance in (X)AI: A conceptual clarification of user trust and survey of its empirical evaluation (2025) · cites this paper as Harrison McKnight & Chervany, 2001
In the citing paper
“Some examples identifying the merit of considering trust and distrust as separate dimensions, which can be found across different subfields of human-technology interaction (Kohn et al., 2021;Harrison McKnight & Chervany, 2001;McKnight et al., 2004;Benamati et al., 2006;Ou & Sia, 2010;Fang, Guo, & Zhang, 2015;Thielsch, Meeßen, & Hertel, 2018).”
From Trust, distrust, and appropriate reliance in (X)AI: A conceptual clarification of user trust and survey of its empirical evaluation (2025) · cites this paper as Harrison McKnight & Chervany, 2001
In the citing paper
“the understanding of trust also largely depends on the domain of study [38,103]”
From What Do We Mean When We Talk about Trust in Social Media? A Systematic Review (2023) · cites this paper as [38]
In the citing paper
“Yet, outside of the feld of HCI, many trust scholars have advocated for the notion that trust and distrust should be treated as two distinct concepts, rather than opposites [16,38,63,102].”
From What Do We Mean When We Talk about Trust in Social Media? A Systematic Review (2023) · cites this paper as [38]
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Metadata
- Authors
- Harrison McKnight, D., & Chervany, N. L.
- Affiliations
- University of Minnesota (US)
- Venue
- Lecture Notes in Computer Science
- Publisher
- Springer Berlin Heidelberg
- Published
- 2001
- Pages
- 27-54
- ISSN
- 0302-9743 (ISSN-L)
- 1611-3349
- OpenAlex
- W1976860309
- Cited by
- 747
- References
- 105
- Citations by year
- 2026: 38 · 2025: 32 · 2024: 54 · 2023: 40 · 2022: 42 · 2021: 74 · 2020: 49 · 2019: 52 · 2018: 47 · 2017: 37 · 2016: 39 · 2015: 41 · 2014: 35 · 2013: 26 · 2012: 19
- FWCI
- 15.75
- Type
- conference paper
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Lecture notes in computer science (publishedVersion)
- Lecture notes in computer science
- Topics
- Social Sciences › Sociology and Political Science › Social Power and Status Dynamics
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Experimental Behavioral Economics Studies
- Social Sciences › Sociology and Political Science › Social Capital and Networks
- Keywords
- trust, distrust, conceptual definitions, disposition to trust, institutional trust, trusting beliefs, trust behavior, construct measurement
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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