The DOI matches its Crossref record; 103 of the 105 references it cites were found in a registry or an index.
Trust and Distrust Definitions: One Bite at a Time
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In the citing paper
“Several researchers provided evidence that trust and distrust are two related, yet separate dimensions (Lewicki, McAllister, & Bies, 1998;Vaske, 2016;Harrison McKnight & Chervany, 2001;Benamati, Serva, & Fuller, 2006).”
From Trust, distrust, and appropriate reliance in (X)AI: A conceptual clarification of user trust and survey of its empirical evaluation (2025) · cites this paper as Harrison McKnight & Chervany, 2001
In the citing paper
“Some examples identifying the merit of considering trust and distrust as separate dimensions, which can be found across different subfields of human-technology interaction (Kohn et al., 2021;Harrison McKnight & Chervany, 2001;McKnight et al., 2004;Benamati et al., 2006;Ou & Sia, 2010;Fang, Guo, & Zhang, 2015;Thielsch, Meeßen, & Hertel, 2018).”
From Trust, distrust, and appropriate reliance in (X)AI: A conceptual clarification of user trust and survey of its empirical evaluation (2025) · cites this paper as Harrison McKnight & Chervany, 2001
In the citing paper
“the understanding of trust also largely depends on the domain of study [38,103]”
From What Do We Mean When We Talk about Trust in Social Media? A Systematic Review (2023) · cites this paper as [38]
In the citing paper
“Yet, outside of the feld of HCI, many trust scholars have advocated for the notion that trust and distrust should be treated as two distinct concepts, rather than opposites [16,38,63,102].”
From What Do We Mean When We Talk about Trust in Social Media? A Systematic Review (2023) · cites this paper as [38]
Citations
Cites
Theory of the firm: Managerial behavior, agency costs and ownership structure
Jensen, M. C., & Meckling, W. H. (1976) · Journal of Financial Economics · doi:10.1016/0304-405x(76)90026-x · Cited by 71,491
(1975) · PhilPapers (PhilPapers Foundation) · Cited by 36,737
The Structure of Scientific Revolutions
Kuhn, T. S., & Schlegel, R. (1963) · Physics Today · doi:10.1063/1.3050879 · Cited by 35,538
Economic Action and Social Structure: The Problem of Embeddedness
Granovetter, M. (1985) · American Journal of Sociology · doi:10.1086/228311 · Cited by 28,745
The Structure of Scientific Revolutions: 50th Anniversary Edition
Kuhn, T. S., & Hacking, I. (2012) · doi:10.7208/chicago/9780226458144.001.0001 · Cited by 21,170
Riggins, F. J., & Mitra, S. (1990) · Choice Reviews Online · doi:10.5860/choice.27-6637 · Cited by 16,590
(1968) · Medical Entomology and Zoology · Cited by 15,136
Markets and Hierarchies: Analysis and Antitrust Implications.
O'Brien, D. P., & Williamson, O. E. (1976) · The Economic Journal · doi:10.2307/2230812 · Cited by 13,469
The Social psychology of intergroup relations
Austin, W. G., & Worchel, S. (1979) · Medical Entomology and Zoology · Cited by 11,577
Research in Organizational Behavior.
Grimes, A. J., Cummings, L. L., & Staw, B. M. (1986) · Administrative Science Quarterly · doi:10.2307/2392975 · Cited by 11,303
Research works printed but not linked: 7
- Bromiley, P., Cummings, L. L.: Transactions Costs in Organizations with Trust. In: Bies, R., Sheppard, B., Lewicki, R. (eds.): Research on Negotiations in Organizations, Vol. 5. JAI, Greenwich, CT (1995) 219–247.
- Garfinkel, H.: A Conception of, and Experiments with, “Trust” as a Condition of Stable Concerted Actions. In: Harvey, O. J. (ed.): Motivation and Social Interaction, Ronald Press, New York (1963) 187–238.
- Gellner, E.: Trust, Cohesion, and the Social Order. In: Gambetta, D. (ed.): Trust: Making and Breaking Cooperative Relations. Blackwell, New York (1988) 142–157.
- Good, D.: Individuals, Interpersonal Relations, and Trust. In: Gambetta, D. (ed.): Trust: Making and Breaking Cooperative Relations Blackwell, New York (1988) 31–48.
- Schwab, D. P.: Construct Validity in Organizational Behavior. In: Staw, B. M., Cummings, L. L. (eds.): Research in Organizational Behavior, Vol. 2. JAI Press, Greenwich, CN (1980) 3–43.
- Taylor, R. G.: The Role of Trust in Labor-Management Relations. Organization Development Journal summer, (1989) 85–89.
- Tiryakian, E. A.: Typologies. In: Sills, D. L. (ed.): International Encyclopedia of the Social Science, Vol. 16. The Macmillan Company & The Free Press (1968) 177–186.
Cited by
Sorted by citations
Developing and validating trust measures for e-commerce: an integrative typology
McKnight, D. H., Choudhury, V., & Kacmar, C. (2002) · Information Systems Research · doi:10.1287/isre.13.3.334.81 · Cited by 5,550
An integrative model of organizational trust: past, present, and future
Schoorman, F. D., Mayer, R. C., & Davis, J. H. (2007) · Academy of Management Review · doi:10.5465/amr.2007.24348410 · Cited by 2,794
Harrison McKnight, D., Choudhury, V., & Kacmar, C. (2002) · The Journal of Strategic Information Systems · doi:10.1016/s0963-8687(02)00020-3 · Cited by 2,164
The mind in the machine: Anthropomorphism increases trust in an autonomous vehicle
Waytz, A., Heafner, J., & Epley, N. (2014) · Journal of Experimental Social Psychology · doi:10.1016/j.jesp.2014.01.005 · Cited by 1,439
Developing a unified definition of digital transformation
Gong, C., & Ribière, V. (2020) · Technovation · doi:10.1016/j.technovation.2020.102217 · Cited by 1,117
Metadata
- Authors
- Harrison McKnight, D., & Chervany, N. L.
- Affiliations
- University of Minnesota (US)
- Venue
- Lecture Notes in Computer Science
- Publisher
- Springer Berlin Heidelberg
- Published
- 2001
- Pages
- 27-54
- ISSN
- 0302-9743 (ISSN-L)
- 1611-3349
- OpenAlex
- W1976860309
- Cited by
- 747
- References
- 105
- Citations by year
- 2026: 38 · 2025: 32 · 2024: 54 · 2023: 40 · 2022: 42 · 2021: 74 · 2020: 49 · 2019: 52 · 2018: 47 · 2017: 37 · 2016: 39 · 2015: 41 · 2014: 35 · 2013: 26 · 2012: 19
- FWCI
- 15.75
- Type
- conference paper
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Lecture notes in computer science (publishedVersion)
- Lecture notes in computer science
- Topics
- Social Sciences › Sociology and Political Science › Social Power and Status Dynamics
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Experimental Behavioral Economics Studies
- Social Sciences › Sociology and Political Science › Social Capital and Networks
- Keywords
- trust, distrust, conceptual definitions, disposition to trust, institutional trust, trusting beliefs, trust behavior, construct measurement
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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