Acceptance and barriers to access of occupational e-mental health: cross-sectional findings from a health-risk population of employees
Abstract
Purpose Occupational e-mental-health (OEMH) may extend existing instruments for preservation or restoration of health and work ability. As a key precondition to efficient implementation, this study examined acceptance and person-centered barriers to potential uptake of OEMH for work-related distress in employees with an elevated risk of early retirement.Methods Within the framework of the "Third German Sociomedical Panel of Employees", 1829 employees with prior sickness absence payments filled out a self-administered questionnaire. Participants had a mean age of 49.93 years (SD = 4.06). 6.2% indicated prior use of eHealth interventions. Potential predictors of acceptance of OEMH were examined based on the "Unified Theory of Acceptance and Use of Technology" (UTAUT) extended by work ability, mental health, eHealth literacy and demographic characteristics.Results 89.1% (n = 1579) showed low to moderate acceptance (M = 2.20, SD = 1.05, range 1-5). A path analysis revealed significant, positive direct effects of UTAUT predictors on acceptance (performance expectancy: 0.48, SE = 0.02, p < 0.001; effort expectancy: 0.20, SE = 0.02, p < 0.001; social influence: 0.28, SE = 0.02, p < 0.001).Online time and frequency of online health information search were further positive direct predictors of acceptance. Model fit was good [χ 2(7) = 12.91, p = 0.07, RMSEA = 0.02, CFI = 1.00, TLI = 0.99, SRMR = 0.01].Conclusions Attitudes towards OEMH are rather disadvantageous in the studied risk group. Implementation of OEMH, therefore, requires a-priori education including promotion of awareness, favorable attitudes regarding efficacy and usability in a collaborative approach.
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Studies and interventions often included more than one focus of mental illness, used various treatment techniques, and assessed the acceptability of general web-based mental health interventions.
“Studies and interventions often included more than one focus of mental illness, used various treatment techniques, and assessed the acceptability of general web-based mental health interventions [34,45,46].”
From Acceptability of Web-Based Mental Health Interventions in the Workplace: Systematic Review (2022) · cites this paper as [34]
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Chandak, M., Mithari, R., Tangade, P., Patil, A., & Mulla, T. (2023) · International Journal of Advanced Research in Science Communication and Technology · doi:10.48175/ijarsct-13660
REVOLUTIONIZING MENTAL HEALTH CARE: ANALYSIS OF AN ONLINE MENTAL HEALTH PLATFORM (EMPOWERMINDSPACE
(2024) · International Research Journal of Modernization in Engineering Technology and Science · doi:10.56726/irjmets52058
Auyeung, L., Mak, W. W. S., & Tsang, E. Z. (2024) · JMIR Formative Research · doi:10.2196/55450
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Urrutia, C. F. (2026) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3772363.3799199
Use of Digital Technologies for Occupational Health and Safety
Ouedraogo, N. C., Laroche, É., Mosconi, E. P., & Dutot, V. (2026) · Springer proceedings in business and economics · doi:10.1007/978-3-032-23124-6_17
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- Authors
- Hennemann, S., Witthöft, M., Bethge, M., Spanier, K., Beutel, M. E., & Zwerenz, R.
- Affiliations
- Johannes Gutenberg University Mainz (DE)
- University of Lübeck (DE)
- Corresponding author
- Hennemann, Severin
- ORCID
- Venue
- International Archives of Occupational and Environmental Health
- Published
- 2017-11-30
- Volume
- 91
- Issue
- 3
- Pages
- 305-316
- ISSN
- 0340-0131 (ISSN-L)
- 1432-1246
- OpenAlex
- W2771849147
- Cited by
- 49
- References
- 59
- Citations by year
- 2026: 5 · 2025: 1 · 2024: 10 · 2023: 5 · 2022: 8 · 2021: 9 · 2020: 2 · 2019: 8 · 2018: 1
- FWCI
- 3.44
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Archives of Occupational and Environmental Health (publishedVersion)
- PubMed (publishedVersion)
- Funders
- German Pension Insurance Fund
- Topics
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
- Keywords
- technology acceptance, UTAUT, access barriers, work-related distress, digital health literacy, work ability, sick leave, online health information seeking, employee mental health
- MeSH terms
- Adult, Attitude, Cross-Sectional Studies, Female, Germany, Humans, Male, Mental Health, Middle Aged, Occupational Medicine, Surveys and Questionnaires, Telemedicine, Internet
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