Determinant Factors of Public Acceptance of Stress Management Apps: Survey Study
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Abstract
BACKGROUND Chronic stress is a major public health concern. Mobile health (mHealth) apps can help promote coping skills in daily life and prevent stress-related issues. However, little is known about the determinant factors of public acceptance of stress management in relation to preferences for psychological services. OBJECTIVE The aim of this survey study was to (1) assess determinant factors of public acceptance (behavioral use intention) of stress management apps based on an adapted and extended version of the Unified Theory of Acceptance and Use of Technology (UTAUT) model and (2) explore preferences for mHealth apps compared with other mental health services. METHODS Using convenience sampling, participants completed a multiscale 54-item Web-based survey. Based on significant correlations with acceptance, hierarchical stepwise regression analysis was performed within three blocks: (1) background and stress-related control variables, (2) beliefs and attitudes toward using mHealth, and (3) the core UTAUT determinants. The preference for mHealth apps in comparison with nine other mental health services (operationalized as readiness to use) was analyzed using paired t tests. RESULTS Of 141 participants, nearly half (69/141, 48.9%) indicated prior mHealth use. Acceptance of stress coping apps was moderate (mean 3.10, SD 1.03, range 1-5). Hierarchical stepwise regression including four of 11 variables (R2=.62; P=.01, f2=1.63) identified positive attitudes toward using mHealth for stress coping (beta=0.69, P<.001, 46% R2 increase above block 1, f2=0.85), skepticism/perceived risks (beta=−0.14, P=.01, f2=0.16), and stress symptoms (beta=0.12, P=.03, f2=0.14) as significant predictors of acceptance. UTAUT determinants added no predictive contribution beyond attitudes (all P>.05, R2 increase of 1%), whereas post hoc analysis showed significant R2 increases of attitudes and skepticism/perceived risks beyond UTAUT determinants (all P<.001, R2 increase of 13%). The readiness to use apps was equivalent to or significantly higher than most service types, but lower than information websites. CONCLUSIONS Attitudes may be at least as predictive for the acceptance of stress management apps as for more elaborated outcome beliefs. Efforts aimed at improving the public adoption of mHealth could put more emphasis on the pleasant aspects of app use, address misconceptions, offer stress screening tools on health websites, and increase options to try high-quality apps.
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Acceptance was measured using a German translation of the Attitude/affect toward using technology scale (ATT).
“A German translation of the “Attitude/affect toward using technology”-scale (ATT) [22] was used to measure patients’ acceptance of the therapeutic online material.”
From Blended care in in-patient acute psychiatric care. The example of a group training for social competences in adults—A pretest–posttest feasibility study (2021) · cites this paper as [22]
The Methods > Measures table (page unavailable) includes a four-item UTAUT measure of attitudes toward technology use, consistent with the cited scale’s subject. But it measures attitudes as a determinant; the paper measures acceptance separately through behavioral use intention. Our copy does not identify the attitudes measure as a German translation. (LLM, conf=0.83)
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Borghouts, J., Eikey, E., Mark, G., De Leon, C., Schueller, S. M., Schneider, M., Stadnick, N., Zheng, K., Mukamel, D., & Sorkin, D. H. (2021) · Journal of Medical Internet Research · doi:10.2196/24387 · Cited by 1,069 · see citing works
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Self-citation
- Authors
- Apolinário-Hagen, J., Hennemann, S., Fritsche, L., Drüge, M., & Breil, B.
- Affiliations
- Heinrich Heine University Düsseldorf (DE)
- Johannes Gutenberg University Mainz (DE)
- FernUniversität in Hagen (DE)
- University of Zurich (CH)
- Hochschule Niederrhein (DE)
- Corresponding author
- Apolinário-Hagen, Jennifer
- Venue
- JMIR Mental Health
- Publisher
- JMIR Publications Inc.
- Published
- 2019-11-07
- Volume
- 6
- Issue
- 11
- Pages
- e15373
- ISSN
- 2368-7959 (ISSN-L)
- PMC
- PMC6873149
- OpenAlex
- W2979767182
- Cited by
- 63
- References
- 123
- Citations by year
- 2026: 3 · 2025: 8 · 2024: 9 · 2023: 7 · 2022: 14 · 2021: 16 · 2020: 6
- FWCI
- 10.17
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by
- Locations
- JMIR Mental Health (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Topics
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Health Sciences › Health Professions › Health Information Management › Health, Technology, Consumer Behavior
- Keywords
- mobile health, public acceptance, UTAUT, technology acceptance, risk perception, stress symptoms, chronic stress, information websites, coping strategies, outcome beliefs, behavioral intention, perceived ease of use, perceived usefulness, social influence, facilitating conditions
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