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The role of data privacy in marketing
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“the collection and utilization of consumer data by AI and analytical algorithms via social media give rise to serious issues regarding invasion of consumers' privacy, fraud, offensive or harmful marketing appeals, lack of transparency, information leakage and identity theft (Martin & Murphy, 2017).”
From Setting the future of digital and social media marketing research: Perspectives and research propositions (2021) · cites this paper as Martin & Murphy, 2017
In the citing paper
“Consumer concerns regarding data privacy, and their ability to trust brands and platforms are not new (for a review on data privacy see Martin and Murphy 2017).”
From The future of social media in marketing (2020) · cites this paper as Martin and Murphy 2017
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“This behavior is consistent with findings that show that in contexts where privacy is salient, trust promotes positive firm outcomes such as greater customer willingness to share information and increased desire to engage with a firm in the future (Martin and Murphy 2017).”
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“This anxiety stems from increasing consumer awareness of surveillance capitalism and data commodification, as highlighted by Martin and Murphy (2017), who point out that transparency is often undermined by the commercial logic of data harvesting [6].”
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“The DQN agent was trained for 500 episodes and evaluated across 30 independent simulation runs, each using different random initialisations to assess robustness, reproducibility, and policy stability [36,37].”
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“Indeed, industry practices fueled by consumer data seem to have advanced faster than scholarship (Martin & Murphy, 2017).”
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“Customers always worry about the privacy, safety, and security of the information shared online (Martin & Murphy, 2017).”
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Kolesnyk, D. (2021) · RePub (Erasmus University Rotterdam) · Cited by 2
The Influence of Digital Marketing on Consumer Purchasing DecisionsPreprint
Wilson, G., Johnson, O., & Brown, W. (2024) · Preprints.org · doi:10.20944/preprints202408.0347.v1 · Cited by 24
Metadata
- Authors
- Martin, K. D., & Murphy, P. E.
- Affiliations
- Colorado State University (US)
- University of Notre Dame (US)
- Corresponding author
- Martin, Kelly D.
- ORCID
- Martin, Kelly D.
- Venue
- Journal of the Academy of Marketing Science
- Published
- 2016-09-22
- Volume
- 45
- Issue
- 2
- Pages
- 135-155
- ISSN
- 0092-0703 (ISSN-L)
- 1552-7824
- OpenAlex
- W2521701804
- Semantic Scholar
- 0c0d9a7f8061ce76a83d14a7c78387569847d56b
- Cited by
- 902
- References
- 105
- Citations by year
- 2026: 196 · 2025: 162 · 2024: 116 · 2023: 90 · 2022: 89 · 2021: 83 · 2020: 79 · 2019: 46 · 2018: 25 · 2017: 13 · 2016: 3
- FWCI
- 82.92
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of the Academy of Marketing Science (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Market Behavior and Pricing
- Physical Sciences › Computer Science › Artificial Intelligence › Privacy-Preserving Technologies in Data
- Keywords
- data privacy, marketing, economics of privacy, consumer privacy, privacy ethics, privacy law, stakeholder impact
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