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The role of data privacy in marketing
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“the collection and utilization of consumer data by AI and analytical algorithms via social media give rise to serious issues regarding invasion of consumers' privacy, fraud, offensive or harmful marketing appeals, lack of transparency, information leakage and identity theft (Martin & Murphy, 2017).”
From Setting the future of digital and social media marketing research: Perspectives and research propositions (2021) · cites this paper as Martin & Murphy, 2017
In the citing paper
“Consumer concerns regarding data privacy, and their ability to trust brands and platforms are not new (for a review on data privacy see Martin and Murphy 2017).”
From The future of social media in marketing (2020) · cites this paper as Martin and Murphy 2017
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“Studies conducted by Wu et al. [ 4], Truta and Vinay [ 29 ], Fernandes and Pereira [ 30 ], and Martin and Murphy [ 31] have all contributed valuable insights to the research on consumer privacy.”
Xiao, F., Sun, X., Shen, J., & Yi, W. (2025) · PLoS ONE · doi:10.1371/journal.pone.0335037 · Cited by 1
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“…use of big data, artificial intelligence, and algorithmic systems generate new business opportunities while simultaneously creating complex ethical and legal challenges that influence corporate strategies and sustainable development trajectories (Floridi et al., 2018; Martin & Murphy, 2017).”
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“The research literature frequently references studies about algorithmic transparency [21] and data privacy [3] as well as personalization effects [1].”
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“On the other hand, it can also increase the risks of fraud, invasion of privacy, and unwanted marketing communications (Martin & Murphy, 2017).”
BackgroundLinando, J. A., & Herwanto, G. B. (2022) · Bulletin of Social Informatics Theory and Application · doi:10.31763/businta.v6i2.508 · Cited by 1
“Mainly the business and organizational cases of privacy focus on customers and employees (e.g., Reference [8]; Reference [9]) hence makes human resources management (HRM) and marketing as the two most related management branches to privacy issues.”
Backgroundالمنعم, س. ع., & عيد, م. (2024) · المجلة العلمية لدراسات الإعلام الرقمي والرأي العام · doi:10.21608/dmpos.2024.277392.1001 · Cited by 1
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“Beyond their legal mandates (Martin & Murphy 2017), these regulations serve as vital mechanisms for ensuring consumer trust at the macro level (Dholakia et al. 2021) and mitigating the risks associated with data privacy breaches (Mikalef, Conboy, and Krogstie 2021; Trim & Lee 2019).”
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“However, paradoxical results also indicate that raised concerns in data privacy and the use of ethical dilemmas of harvesting large volumes of data, result in arising regulatory concerns and customer skepticism (Martin, and Murphy, 2017).”
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Design Preference Prediction With Data Privacy Safeguards: A Preliminary Study
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Consumer Data Privacy in Marketing Research: A Study of Value-Based and Cognate-Based Approaches
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“Martin and Murphy (2017) group marketing privacy literature under the psychology, economics of privacy and the role of privacy in society and point at the need to expand privacy discussion under more than one of these domains.”
BackgroundRole of Culture in Defining Privacy Paradox
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Bąk, S. (2020) · Zarządzanie Mediami · doi:10.4467/23540214zm.20.046.12650
“Digital data privacy analysis can help build trust through solid business practices and streamline marketing activities (Martin and Murphy, 2017).”
BackgroundHow institutional pressures influence data-driven corporate communications
Economou, E. (2021) · Queensland University of Technology · doi:10.5204/thesis.eprints.209153
Metadata
- Authors
- Martin, K. D., & Murphy, P. E.
- Affiliations
- Colorado State University (US)
- University of Notre Dame (US)
- Corresponding author
- Martin, Kelly D.
- ORCID
- Martin, Kelly D.
- Venue
- Journal of the Academy of Marketing Science
- Published
- 2016-09-22
- Volume
- 45
- Issue
- 2
- Pages
- 135-155
- ISSN
- 0092-0703 (ISSN-L)
- 1552-7824
- OpenAlex
- W2521701804
- Semantic Scholar
- 0c0d9a7f8061ce76a83d14a7c78387569847d56b
- Cited by
- 902
- References
- 105
- Citations by year
- 2026: 196 · 2025: 162 · 2024: 116 · 2023: 90 · 2022: 89 · 2021: 83 · 2020: 79 · 2019: 46 · 2018: 25 · 2017: 13 · 2016: 3
- FWCI
- 82.92
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of the Academy of Marketing Science (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Market Behavior and Pricing
- Physical Sciences › Computer Science › Artificial Intelligence › Privacy-Preserving Technologies in Data
- Keywords
- data privacy, marketing, economics of privacy, consumer privacy, privacy ethics, privacy law, stakeholder impact
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