First Nations members’ emergency department experiences in Alberta: A qualitative study.

McLane, Patrick; Bill, Lea; Barnabe, Cheryl

doi:10.1007/s43678-020-00009-3

Cited by 55Indigenous Health, Education, and RightsEmergency and Acute Care StudiesCultural Competency in Health Care

First Nations members’ emergency department experiences in Alberta: A qualitative study.

McLane, Patrick, Bill, Lea, Barnabe, Cheryl·2021·Canadian Journal of Emergency Medicine

DOI 10.1007/s43678-020-00009-3

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Abstract

Objectives In Alberta, First Nations members visit Emergency Departments (EDs) at almost double the rate of non-First Nations persons. Previous publications demonstrate differences in ED experience for First Nations members, compared to the general population. The Alberta First Nations Information Governance Centre (AFNIGC), First Nations organizations, Universities, and Alberta Health Services conducted this research to better understand First Nations members' ED experiences and expectations. Methods This was a participatory research project. Elders selected topics of focus through discussion with the research team, and approved our method of data collection. Sharing circles were held in February 2018 with Elders, First Nations patients, healthcare providers and health administrators from across Alberta. We analyzed data using the Western approach of thematic analysis, with review by two Indigenous team members. AFNIGC is custodian of the research data on behalf of Alberta First Nations, and approves publication of this work. Results Forty-six persons participated in four sharing circles lasting between one and a half and three hours. Findings included First Nations patients' understandings of ED work, limited access to primary care services driving ED use, expectations of different treatment in ED based on race, experiences of racism, concerns about interactions with Children's Services, healthcare avoidance, and avoiding specific hospitals. Equity approaches were identifie…

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People who have negative health care experiences or anticipate such experiences, including from stigma and discrimination, are deterred from accessing care.
“people who have negative health care experiences or who anticipate such experiences, including experiences arising from stigma and discrimination, are deterred from accessing care [4, 8–10].”
From Using a health equity lens to measure patient experiences of care in diverse health care settings (2024) · cites this paper as [4]

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Additional file 3 of Emergency department care experiences among members of equity-deserving groups: quantitative results from a cross-sectional mixed methods study
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Additional file 2 of Impacts of racism on First Nations patients' emergency care: results of a thematic analysis of healthcare provider interviews in Alberta, Canada
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Emergency department encounters’ impacts on First Nations members, families and communities: Results of a thematic analysis of sharing circles in three treaty areas
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Impacts of racism on First Nations patients' emergency care: results of a thematic analysis of healthcare provider interviews in Alberta, Canada
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Self-citation

Authors: McLane, P., Bill, L., & Barnabe, C.
Affiliations: Alberta Health Services (CA)
Alberta First Nations Information Governance Centre (CA)
University of Calgary (CA)
Corresponding author: McLane, Patrick
ORCID: McLane, Patrick
Bill, Lea
Barnabe, Cheryl
Venue: Canadian Journal of Emergency Medicine
Publisher: Springer Science and Business Media LLC
Published: 2020-12-10
Volume: 23
Issue: 1
Pages: 63-74
ISSN: 1481-8035 (ISSN-L)
1481-8043
DOI: 10.1007/s43678-020-00009-3
OpenAlex: W3118743361
Cited by: 55
References: 36
Citations by year: 2026: 3 · 2025: 4 · 2024: 13 · 2023: 19 · 2022: 14 · 2021: 2
FWCI: 4.84
Type: journal article
Language: en
Open access: closed
Licence: www.springer.com/tdm (tdm)
www.springer.com/tdm (vor)
Locations: Canadian Journal of Emergency Medicine (publishedVersion)
PubMed (publishedVersion)
Topics: Social Sciences › Health › Indigenous Health, Education, and Rights
Health Sciences › Medicine › Emergency Medicine › Emergency and Acute Care Studies
Social Sciences › Sociology and Political Science › Cultural Competency in Health Care
Keywords: First Nations, patient experience, health equity, racism in healthcare, healthcare avoidance, primary care access, children's services, Indigenous health, participatory research, sharing circles
MeSH terms: Aged, Alberta, Child, Emergency Service, Hospital, Health Personnel, Humans, Qualitative Research

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First Nations members’ emergency department experiences in Alberta: A qualitative study.

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