Non‐conscious bias in medical decision making: what can be done to reduce it?
Open accessAbstract
Context Non-conscious stereotyping and prejudice contribute to racial and ethnic disparities in health care. Contemporary training in cultural competence is insufficient to reduce these problems because even educated, culturally sensitive, egalitarian individuals can activate and use their biases without being aware they are doing so. However, these problems can be reduced by workshops and learning modules that focus on the psychology of non-conscious bias. THE PSYCHOLOGY OF NON-CONSCIOUS BIAS: Research in social psychology shows that over time stereotypes and prejudices become invisible to those who rely on them. Automatic categorisation of an individual as a member of a social group can unconsciously trigger the thoughts (stereotypes) and feelings (prejudices) associated with that group, even if these reactions are explicitly denied and rejected. This implies that, when activated, implicit negative attitudes and stereotypes shape how medical professionals evaluate and interact with minority group patients. This creates differential diagnosis and treatment, makes minority group patients uncomfortable and discourages them from seeking or complying with treatment. Pitfalls in cultural competence training Cultural competence training involves teaching students to use race and ethnicity to diagnose and treat minority group patients, but to avoid stereotyping them by over-generalising cultural knowledge to individuals. However, the Culturally and Linguistically Appropriate Servic…
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
The presence of implicit biases among healthcare professionals and the effect on quality of clinical care is a cause for concern.
“The presence of implicit biases among healthcare professionals and the effect on quality of clinical care is a cause for concern [13–15].”
From Implicit bias in healthcare professionals: a systematic review (2017) · cites this paper as [14]
Cites
Stereotypes and prejudice: Their automatic and controlled components
Devine, P. G. (1989) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.56.1.5 · Cited by 5,673 · see citing works
Galinsky, A. D., & Moskowitz, G. B. (2000) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.78.4.708 · Cited by 1,725 · see citing works
Self-citationImplicit and explicit prejudice and interracial interaction.
Dovidio, J. F., Kawakami, K., & Gaertner, S. L. (2002) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.82.1.62 · Cited by 1,567 · see citing works
The effect of patient race and socio-economic status on physicians' perceptions of patients
van Ryn, M., & Burke, J. (2000) · Social Science & Medicine · doi:10.1016/s0277-9536(99)00338-x · Cited by 1,509 · see citing works
The Malleability of Automatic Stereotypes and Prejudice
Blair, I. V. (2002) · Personality and Social Psychology Review · doi:10.1207/s15327957pspr0603_8 · Cited by 1,152 · see citing works
Out of mind but back in sight: Stereotypes on the rebound.
Macrae, C. N., Bodenhausen, G. V., Milne, A. B., & Jetten, J. (1994) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.67.5.808 · Cited by 834 · see citing works
Kawakami, K., Dovidio, J. F., Moll, J., Hermsen, S., & Russin, A. (2000) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.78.5.871 · Cited by 553 · see citing works
Reducing Racial Bias Among Health Care Providers: Lessons from Social-Cognitive Psychology
Burgess, D., van Ryn, M., Dovidio, J., & Saha, S. (2007) · Journal of General Internal Medicine · doi:10.1007/s11606-007-0160-1 · Cited by 495 · see citing works
Stone, J., Whitehead, J., Schmader, T., & Focella, E. (2011) · Journal of Experimental Social Psychology · doi:10.1016/j.jesp.2010.12.016 · Cited by 86 · see citing works
Self-citation
Flagged first, then by citations
Cited by
Sorted by citations
Implicit bias in healthcare professionals: a systematic review
FitzGerald, C., & Hurst, S. (2017) · BMC Medical Ethics · doi:10.1186/s12910-017-0179-8 · Cited by 2,398 · see citing works
Hall, W. J., Chapman, M. V., Lee, K. M., Merino, Y. M., Thomas, T. W., Payne, B. K., Eng, E., Day, S. H., & Coyne-Beasley, T. (2015) · American Journal of Public Health · doi:10.2105/ajph.2015.302903 · Cited by 2,176 · see citing works
How Socioeconomic Status Affects Patient Perceptions of Health Care: A Qualitative Study.
Arpey, N. C., Gaglioti, A. H., & Rosenbaum, M. E. (2017) · Journal of Primary Care & Community Health · doi:10.1177/2150131917697439 · Cited by 413 · see citing works
Zestcott, C. A., Blair, I. V., & Stone, J. (2016) · Group Processes & Intergroup Relations · doi:10.1177/1368430216642029 · Cited by 381 · see citing works
“…biases, and (b) providing instruction on strategies they can use to either reduce the activation of implicit associations, or control how those associations influence judgment and behavior (Blair et al., 2011; Burgess et al., 2007; Stone & Moskowitz, 2011; Teal, Gill, Green, & Crandall, 2012).”
Self-citationMorris, M., Cooper, R. L., Ramesh, A., Tabatabai, M., Arcury, T. A., Shinn, M., Im, W., Juarez, P., & Matthews-Juarez, P. (2019) · BMC Medical Education · doi:10.1186/s12909-019-1727-3 · Cited by 363 · see citing works
Implementing Anti-Racism Interventions in Healthcare Settings: A Scoping Review
Hassen, N., Lofters, A., Michael, S., Mall, A., Pinto, A. D., & Rackal, J. (2021) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph18062993 · Cited by 286 · see citing works
Burgess, D. J., Beach, M. C., & Saha, S. (2017) · Patient Education and Counseling · doi:10.1016/j.pec.2016.09.005 · Cited by 182 · see citing works
Moskowitz, G. B., Stone, J., & Childs, A. (2012) · American Journal of Public Health · doi:10.2105/ajph.2011.300591 · Cited by 161 · see citing works
Self-citationInfluence of Race on the Management of Lower Extremity Ischemia: Revascularization vs Amputation
Durazzo, T. S., Frencher, S., & Gusberg, R. (2013) · JAMA Surgery · doi:10.1001/jamasurg.2013.1436 · Cited by 120 · see citing works
First Nations members’ emergency department experiences in Alberta: A qualitative study.
McLane, P., Bill, L., & Barnabe, C. (2021) · Canadian Journal of Emergency Medicine · doi:10.1007/s43678-020-00009-3 · Cited by 55 · see citing works
Adeponle, A. B., Groleau, D., & Kirmayer, L. J. (2015) · Culture, Medicine, and Psychiatry · doi:10.1007/s11013-014-9408-5 · Cited by 36 · see citing works
Adaptive reinventing: implicit bias and the co-construction of social change
Sukhera, J., Milne, A., Teunissen, P. W., Lingard, L., & Watling, C. (2018) · Advances in Health Sciences Education · doi:10.1007/s10459-018-9816-3 · Cited by 36 · see citing works
Addressing barriers to equitable telehealth for older adults
Leff, B., Ritchie, C. S., Rising, K. L., Cannon, K., & Wardlow, L. (2025) · Frontiers in Medicine · doi:10.3389/fmed.2025.1483366 · Cited by 34 · see citing works
Novel Brief Cultural Psychiatry Training for Residents
Díaz, E., Armah, T., Linse, C. T., Fiskin, A., Jordan, A., & Hafler, J. (2016) · Academic Psychiatry · doi:10.1007/s40596-015-0279-z · Cited by 13 · see citing works
- Authors
- Stone, J., & Moskowitz, G. B.
- Affiliations
- University of Arizona (US)
- Lehigh University (US)
- Corresponding author
- Stone, Jeff
- Venue
- Medical Education
- Publisher
- Wiley
- Published
- 2011-07-14
- Volume
- 45
- Issue
- 8
- Pages
- 768-776
- ISSN
- 0308-0110 (ISSN-L)
- 1365-2923
- OpenAlex
- W1767618000
- Cited by
- 247
- References
- 9
- Citations by year
- 2026: 6 · 2025: 14 · 2024: 14 · 2023: 15 · 2022: 22 · 2021: 18 · 2020: 28 · 2019: 29 · 2018: 16 · 2017: 15 · 2016: 22 · 2015: 21 · 2014: 6 · 2013: 11 · 2012: 6
- FWCI
- 28.82
- Type
- journal article
- Language
- en
- Open access
- green
- doi.org
- Locations
- Medical Education (publishedVersion)
- PubMed (publishedVersion)
- University Libraries (University of Maryland) (submittedVersion)
- Digital Repository at the University of Maryland (University of Maryland College Park)
- Topics
- Social Sciences › Sociology and Political Science › Cultural Competency in Health Care
- Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
- Social Sciences › Sociology and Political Science › Racial and Ethnic Identity Research
- Keywords
- implicit bias, prejudice, racial and ethnic disparities in health care, cultural competence training, clinical decision-making, stereotype suppression, perspective taking
- MeSH terms
- Attitude of Health Personnel, Education, Medical, Health Personnel, Humans, Minority Groups, Physician-Patient Relations, Prejudice, Social Perception, Stereotyping, Cultural Competency, Healthcare Disparities
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review