CoChat
Sign Up
Cited by 716Digital Marketing and Social MediaConsumer Behavior and Marketing InfluenceCustomer Service Quality and Loyalty

The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.

Word-of-mouth effects on short-term and long-term product judgments

Bone, Paula Fitzgerald·1995·Journal of Business Research
DOI 10.1016/0148-2963(94)00047-i
Open this paper in CoChat — free account

Overview

Integrity signals

Registry

Crossref · 10.1016/0148-2963(94)00047-i

Cites

1 of 1 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Verification

Claims the paper makes

We couldn’t retrieve this paper’s full text, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Citations

Cites

Flagged first, then by citations

Research works printed but not linked: 23

  1. Alba, 1987, Dimensions of Consumer Expertise, Journal of Consumer Research, 13, 411, 10.1086/209080 · DOI · Paper page
  2. Allen, 1985, A Closer Look at Classical Conditioning, Journal of Consumer Research, 12, 301, 10.1086/208517 · DOI
  3. 1988, Consumer Reports, 528
  4. Bearden, 1989, Measurement of Consumer Susceptibility to Interpersonal Influence, Journal of Consumer Research, 15, 473, 10.1086/209186 · DOI · Paper page
  5. Bettman, 1987, Effects of Framing on Evaluation of Comparable and Noncomparable Alternatives by Expert and Novice Consumers, Journal of Consumer Research, 14, 141, 10.1086/209102 · DOI
  6. Bloch, 1986, Consumer Search: An Extended Framework, Journal of Consumer Research, 13, 119, 10.1086/209052 · DOI
  7. Brucks, 1985, The Effects of Product Class Knowledge on Information Search Behavior, Journal of Consumer Research, 12, 1, 10.1086/209031 · DOI
  8. Burnkrant, 1975, Informational and Normative Social Influence in Buyer Behavior, Journal of Consumer Research, 2, 206, 10.1086/208633 · DOI
  9. Burzynski, 1977, The Effect of Positive and Negative Prior Information on Motion Picture Appreciation, Journal of Social Psychology, 101, 215, 10.1080/00224545.1977.9924009 · DOI
  10. Cohen, 1972, Informational Social Influence and Product Evaluation, Journal of Applied Psychology, 56, 54, 10.1037/h0032139 · DOI
  11. Feick, 1992, The Effects of Preference Heterogeneity and Source Characteristics on Ad Processing and Judgments about Endorsers, Journal of Advertising, 21, 9, 10.1080/00913367.1992.10673364 · DOI
  12. Feick, 1987, The Market Maven: A Diffuser of Marketplace Information, Journal of Marketing, 51, 83, 10.2307/1251146 · DOI
  13. Feldman, 1988, Self-generated Validity and Other Effects of Measurement on Belief, Attitude, Intention and Behavior, Journal of Applied Psychology, 73, 421, 10.1037/0021-9010.73.3.421 · DOI
  14. Herr, 1991, Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective, Journal of Consumer Research, 17, 454, 10.1086/208570 · DOI · Paper page
  15. Holmes, 1977, Product Sampling and Word of Mouth, Journal of Advertising, 17, 35
  16. Kahle, 1985, Physical Attractiveness of the Celebrity Endorser: A Social Adaptation Perspective, Journal of Consumer Research, 11, 954, 10.1086/209029 · DOI
  17. McCracken, 1989, Who Is the Celebrity Endorser? Cultural Foundations of the Endorsement Process, Journal of Consumer Research, 16, 310, 10.1086/209217 · DOI · Paper page
  18. Pincus, 1977, Informational Social Influence and Product Quality Judgments, Journal of Applied Psychology, 62, 615, 10.1037/0021-9010.62.5.615 · DOI
  19. Rao, 1988, The Moderating Effect of Prior Knowledge on Cue Utilization in Product Evaluation, Journal of Consumer Research, 15, 253, 10.1086/209162 · DOI
  20. Richins, 1983, Negative Word-of-Mouth by Dissatisfied Consumers: A Pilot Study, Journal of Marketing, 47, 68, 10.2307/3203428 · DOI
  21. Shimp, 1991, A Critical Appraisal of Demand Artifacts in Consumer Research, Journal of Consumer Research, 18, 273, 10.1086/209259 · DOI
  22. Sparkman, 1980, Attribution Theory and Advertising Effectiveness, Journal of Consumer Research, 7, 219, 10.1086/208810 · DOI
  23. Venkatesan, 1966, Experimental Study of Consumer Behavior, Conformity and Independence, Journal of Marketing Research, 3, 384, 10.2307/3149855 · DOI

Cited by

Sorted by citations

Metadata

Authors
Bone, P. F.
Affiliations
West Virginia University (US)
Corresponding author
Bone, Paula Fitzgerald
Venue
Journal of Business Research
Publisher
Elsevier BV
Published
1995-03
Volume
32
Issue
3
Pages
213-223
ISSN
0148-2963 (ISSN-L)
DOI
10.1016/0148-2963(94)00047-i
OpenAlex
W2113717756
Cited by
716
References
1
Citations by year
2026: 11 · 2025: 11 · 2024: 11 · 2023: 16 · 2022: 28 · 2021: 28 · 2020: 32 · 2019: 39 · 2018: 41 · 2017: 38 · 2016: 42 · 2015: 62 · 2014: 52 · 2013: 67 · 2012: 42
FWCI
4.16
Type
journal article
Language
en
Open access
closed
Licence
www.elsevier.com/tdm/userlicense/1.0/ (tdm)
Locations
  • Journal of Business Research (publishedVersion)
  • RePEc: Research Papers in Economics (submittedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Marketing › Digital Marketing and Social Media
  • Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior and Marketing Influence
  • Social Sciences › Business, Management and Accounting › Marketing › Customer Service Quality and Loyalty
Keywords
word of mouth, product evaluation, disconfirmation, expert sources, interpersonal influence, product knowledge, moderating effect, consumer behavior

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review