Cited by 109Psychotherapy Techniques and ApplicationsPatient Satisfaction in HealthcarePsychometric Methodologies and Testing

The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.

A cross-national validation of the Client Satisfaction Questionnaire: The Dutch experience

De Brey, Henk·1983·Evaluation and Program Planning

DOI 10.1016/0149-7189(83)90018-6

Open this paper in CoChat — free account

Abstract

A Dutch translation of the eight-term version of the Client Satisfaction Questionnaire (CSQ-8) was administered to community mental health outpatients in the Netherlands (n = 110). Data analyses indicate that the Dutch CSQ-8 has highly similar operating characteristics and psychometric properties compared with the English language version. Results also indicate that one general satisfaction factor was found in the Dutch CSQ-8 data. All eight of the scale items loaded heavily on this general factor, strong inter-item correlations were found, and the scale demonstrated high internal consistency. On these grounds, we can conclude that the Dutch CSQ-8 has the same properties as the original questionnaire and can be used as such in Holland. It was also found that those clients who decided to stop therapy on their own were less satisfied than other clients. Clients who made a common decision with their therapist or let him/her make that decision were more satisfied than clients who stopped by themselves. Additional research is planned to investigate whether clients who complete treatment goals are indeed more satisfied and whether this line of research could be a means of studying the external validity of the scale.

Integrity signals

Registry

Crossref · 10.1016/0149-7189(83)90018-6

Cites

5 of 5 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Assessment of client/patient satisfaction: development of a general scale
Larsen, D. L., Attkisson, C. C., Hargreaves, W. A., & Nguyen, T. D. (1979) · Evaluation and Program Planning · doi:10.1016/0149-7189(79)90094-6 · Cited by 2,887
The client satisfaction questionnaire
Attkisson, C. C., & Zwick, R. (1982) · Evaluation and Program Planning · doi:10.1016/0149-7189(82)90074-x · Cited by 1,743
Assessment of patient satisfaction: Development and refinement of a Service Evaluation Questionnaire
Nguyen, T. D., Attkisson, C. C., & Stegner, B. L. (1983) · Evaluation and Program Planning · doi:10.1016/0149-7189(83)90010-1 · Cited by 736
Artifact in client satisfaction assessment
LeVois, M., Nguyen, T. D., & Attkisson, C. C. (1981) · Evaluation and Program Planning · doi:10.1016/0149-7189(81)90004-5 · Cited by 169
Relationship of Intramural and Extramural Services
van Londen, J. (1976) · International Journal of Mental Health · doi:10.1080/00207411.1976.11448737 · Cited by 2

Show all 5 references

Sorted by citations

A consumer satisfaction measure for parent-child treatments and its relation to measures of child behavior change
Brestan, E. V., Jacobs, J. R., Rayfield, A., & Eyberg, S. M. (1999) · Behavior Therapy · doi:10.1016/s0005-7894(99)80043-4 · Cited by 219
Patients' and relatives' satisfaction with psychiatric services: The state of the art of its measurement
Ruggeri, M. (1994) · Social Psychiatry and Psychiatric Epidemiology · doi:10.1007/bf00796380 · Cited by 215
Acceptance and commitment therapy as guided self-help for psychological distress and positive mental health: a randomized controlled trial.
Fledderus, M., Bohlmeijer, E. T., Pieterse, M. E., & Schreurs, K. M. G. (2012) · Psychological Medicine · doi:10.1017/s0033291711001206 · Cited by 209
Video-feedback Intervention to promote Positive Parenting adapted to Autism (VIPP-AUTI): A randomized controlled trial
Poslawsky, I. E., Naber, F. B. A., Bakermans‐Kranenburg, M. J., van Daalen, E., van Engeland, H., & van IJzendoorn, M. H. (2014) · Autism · doi:10.1177/1362361314537124 · Cited by 142
Associative Stigma among Mental Health Professionals
Verhaeghe, M., & Bracke, P. (2012) · Journal of Health and Social Behavior · doi:10.1177/0022146512439453 · Cited by 149
Steps toward a multifactorial satisfaction scale for primary care and mental health services
Greenfield, T. K., & Attkisson, C. C. (1989) · Evaluation and Program Planning · doi:10.1016/0149-7189(89)90038-4 · Cited by 119
An Internet-Based Intervention to Promote Mental Fitness for Mildly Depressed Adults: Randomized Controlled Trial
Bolier, L., Haverman, M., Kramer, J., Westerhof, G. J., Riper, H., Walburg, J. A., Boon, B., & Bohlmeijer, E. (2013) · Journal of Medical Internet Research · doi:10.2196/jmir.2603 · Cited by 116
The Client Satisfaction Questionnaire: Psychometric Properties in a Dutch Addict Population
De Wilde, E. F., & Hendriks, V. M. (2005) · European Addiction Research · doi:10.1159/000086396 · Cited by 110
A randomized controlled trial on the role of support in Internet-based problem solving therapy for depression and anxiety
Kleiboer, A. M., Donker, T., Seekles, W., van Straten, A., Riper, H. M., & Cuijpers, P. J. (2015) · Behaviour Research and Therapy · doi:10.1016/j.brat.2015.06.013 · Cited by 113
Development and initial evaluation of blended cognitive behavioural treatment for major depression in routine specialized mental health care
Kooistra, L. C., Ruwaard, J., Wiersma, J. E., van Oppen, P., van der Vaart, R., van Gemert-Pijnen, J. E. W. C., & Riper, H. (2016) · Internet Interventions · doi:10.1016/j.invent.2016.01.003 · Cited by 92
The Effectiveness of a Guided Internet-Based Tool for the Treatment of Depression and Anxiety in Pregnancy (MamaKits Online): Randomized Controlled Trial
Heller, H. M., Hoogendoorn, A. W., Honig, A., Broekman, B. F. P., & van Straten, A. (2020) · Journal of Medical Internet Research · doi:10.2196/15172 · Cited by 82
Blended vs. face-to-face cognitive behavioural treatment for major depression in specialized mental health care: study protocol of a randomized controlled cost-effectiveness trial
Kooistra, L. C., Wiersma, J. E., Ruwaard, J., van Oppen, P., Smit, F., Lokkerbol, J., Cuijpers, P., & Riper, H. (2014) · BMC Psychiatry · doi:10.1186/s12888-014-0290-z · Cited by 82
Efficacy of a Multicomponent Positive Psychology Self-Help Intervention: Study Protocol of a Randomized Controlled Trial
Schotanus-Dijkstra, M., Drossaert, C. H. C., Pieterse, M. E., Walburg, J. A., & Bohlmeijer, E. T. (2015) · JMIR Research Protocols · doi:10.2196/resprot.4162 · Cited by 83
Experiences of a student-run clinic in primary care: a mixed-method study with students, patients and supervisors
Fröberg, M., Leanderson, C., Fläckman, B., Hedman‐Lagerlöf, E., Björklund, K. L., Nilsson, G. H., & Stenfors, T. (2018) · Scandinavian Journal of Primary Health Care · doi:10.1080/02813432.2018.1426143 · Cited by 73
Stigma and Trust Among Mental Health Service Users
Verhaeghe, M., & Bracke, P. (2011) · Archives of Psychiatric Nursing · doi:10.1016/j.apnu.2011.02.001 · Cited by 70
The Efficacy of Life-Review as Online-Guided Self-help for Adults: A Randomized Trial
Lamers, S. M. A., Bohlmeijer, E. T., Korte, J., & Westerhof, G. J. (2014) · The Journals of Gerontology Series B · doi:10.1093/geronb/gbu030 · Cited by 70
Effectiveness of Integrated Dual Diagnosis Treatment (IDDT) in Severe Mental Illness Outpatients with a Co-Occurring Substance Use Disorder
Kikkert, M., Goudriaan, A., de Waal, M., Peen, J., & Dekker, J. (2018) · Journal of Substance Abuse Treatment · doi:10.1016/j.jsat.2018.09.005 · Cited by 67
Effectiveness of a Web-Based Guided Self-help Intervention for Outpatients With a Depressive Disorder: Short-term Results From a Randomized Controlled Trial
Kenter, R., Cuijpers, P., Beekman, A., & van Straten, A. (2016) · Journal of Medical Internet Research · doi:10.2196/jmir.4861 · Cited by 66
Brief Motivational Interviewing for DWI Recidivists Who Abuse Alcohol and Are Not Participating in DWI Intervention: A Randomized Controlled Trial
Brown, T. G., Dongier, M., Ouimet, M. C., Tremblay, J., Chanut, F., Legault, L., & Ng Ying Kin, N. M. K. (2010) · Alcoholism: Clinical and Experimental Research · doi:10.1111/j.1530-0277.2009.01092.x · Cited by 62
Smartphone-based safety planning and self-monitoring for suicidal patients: Rationale and study protocol of the CASPAR (Continuous Assessment for Suicide Prevention And Research) study
Nuij, C., van Ballegooijen, W., Ruwaard, J., Beurs, D. P. D., Mokkenstorm, J. K., van Duijn, E., de Winter, R. F. P., O’Connor, R. C., Smit, J. H., Riper, H. M., et al. (2018) · Internet Interventions · doi:10.1016/j.invent.2018.04.005 · Cited by 59
Patient satisfaction at and after discharge. Effect of a time lag
Stevens, M. J., Reininga, I. H. F., Boss, N. A. D., & van Horn, J. R. (2005) · Patient Education and Counseling · doi:10.1016/j.pec.2005.01.011 · Cited by 56
Short-term effectiveness of web-based guided self-help for phobic outpatients: randomized controlled trial.
Kok, R. N., van Straten, A., Beekman, A. T. F., & Cuijpers, P. (2014) · Journal of Medical Internet Research · doi:10.2196/jmir.3429 · Cited by 49
Acceptability, effectiveness and cost-effectiveness of blended cognitive-behavioural therapy (bCBT) versus face-to-face CBT (ftfCBT) for anxiety disorders in specialised mental health care: A 15-week randomised controlled trial with 1-year follow-up
Romijn, G., Batelaan, N., Koning, J., van Balkom, A., de Leeuw, A., Benning, F., Hakkaart van Roijen, L., & Riper, H. (2021) · PLOS ONE · doi:10.1371/journal.pone.0259493 · Cited by 46
“Both the CSQ-8 and the SUS scales have demonstrated reliability and validity [37, 39].”
Cost-effectiveness of a stepped-care intervention to prevent major depression in patients with type 2 diabetes mellitus and/or coronary heart disease and subthreshold depression: design of a cluster-randomized controlled trial
van Dijk, S. E. M., Pols, A. D., Adriaanse, M. C., Bosmans, J. E., Elders, P. J. M., van Marwijk, H., & van Tulder, M. W. (2013) · BMC Psychiatry · doi:10.1186/1471-244x-13-128 · Cited by 43
Social desirability, psychological distress, and consumer satisfaction with mental health treatment.
Sabourin, S., Laferrière, N., Sicuro, F., Coallier, J., Cournoyer, L., & Gendreau, P. (1989) · Journal of Counseling Psychology · doi:10.1037/0022-0167.36.3.352 · Cited by 42
Exposure-based cognitive behavior therapy for atopic dermatitis: an open trial
Hedman-Lagerlöf, E., Bergman, A., Lindefors, N., & Bradley, M. (2019) · Cognitive Behaviour Therapy · doi:10.1080/16506073.2018.1504320 · Cited by 39
“The CSQ-8 has demonstrated good psychometric properties including high reliability and construct validity (Attkisson & Zwick, 1982; De Brey, 1983).”
Background
Virtual Reality for Distraction and Relaxation in a Pediatric Hospital Setting: An Interventional Study With a Mixed-Methods Design
Bernaerts, S., Bonroy, B., Daems, J., Sels, R., Struyf, D., Gies, I., & van de Veerdonk, W. (2022) · Frontiers in Digital Health · doi:10.3389/fdgth.2022.866119 · Cited by 39
Construct Validity and Responsiveness of Instruments Measuring Depression and Anxiety in Pregnancy: A Comparison of EPDS, HADS-A and CES-D
Heller, H. M., Draisma, S., & Honig, A. (2022) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph19137563 · Cited by 42
Implementation of Internet-based preventive interventions for depression and anxiety: role of support? The design of a randomized controlled trial
Donker, T., van Straten, A., Riper, H., Marks, I., Andersson, G., & Cuijpers, P. (2009) · Trials · doi:10.1186/1745-6215-10-59 · Cited by 36
A Randomized Trial of Cognitive-Behavioral Therapy or Selective Serotonin Reuptake Inhibitor or Both Combined for Panic Disorder With or Without Agoraphobia
van Apeldoorn, F. J., Timmerman, M. E., Mersch, P. P. A., van Hout, W. J. P. J., Visser, S., van Dyck, R., & den Boer, J. A. (2010) · The Journal of Clinical Psychiatry · doi:10.4088/jcp.08m04681blu · Cited by 35
Development of a Video-feedback Intervention to promote Positive Parenting for Children with Autism (VIPP-AUTI)
Poslawsky, I. E., Naber, F. B. A., Bakermans‐Kranenburg, M. J., de Jonge, M. V., van Engeland, H., & van IJzendoorn, M. H. (2014) · Attachment & Human Development · doi:10.1080/14616734.2014.912487 · Cited by 39
Feasibility and Effectiveness of Memory Specificity Training in Depressed Outpatients: A Pilot Study
Eigenhuis, E., Seldenrijk, A., van Schaik, A., Raes, F., & van Oppen, P. (2015) · Clinical Psychology & Psychotherapy · doi:10.1002/cpp.1995 · Cited by 35
Satisfaction with Psychiatric Services
Ruggeri, M. (1996) · Springer eBooks · doi:10.1007/978-3-642-80202-7_4 · Cited by 32
Effectiveness of a transdiagnostic individually tailored Internet-based and mobile-supported intervention for the indicated prevention of depression and anxiety (ICare Prevent) in Dutch college students: study protocol for a randomised controlled trial
Bolinski, F., Kleiboer, A., Karyotaki, E., Bosmans, J. E., Zarski, A.-C., Weisel, K. K., Ebert, D. D., Jacobi, C., Cuijpers, P., & Riper, H. (2018) · Trials · doi:10.1186/s13063-018-2477-y · Cited by 31
A digital Norwegian version of the client satisfaction questionnaire 8: factor validity and internal reliability in outpatient mental health care
Pedersen, H., Havnen, A., Brattmyr, M., Attkisson, C. C., & Lara-Cabrera, M. L. (2022) · BMC Psychiatry · doi:10.1186/s12888-022-04281-8 · Cited by 30
Screening and Stepped Care Targeting Psychological Distress in Patients With Metastatic Colorectal Cancer: The TES Cluster Randomized Trial
Schuurhuizen, C. S. E. W., Braamse, A. M. J., Beekman, A. T. F., Cuijpers, P. J., van der Linden, M. H. M., Hoogendoorn, A. W., Berkhof, J. H., Sommeijer, D. W., Lustig, V., Vrijaldenhoven, S., et al. (2019) · Journal of the National Comprehensive Cancer Network · doi:10.6004/jnccn.2019.7285 · Cited by 30
Cost-effectiveness of blended vs. face-to-face cognitive behavioural therapy for severe anxiety disorders: study protocol of a randomized controlled trial
Romijn, G., Riper, H. M., Kok, R., Donker, T., Goorden, M., Roijen, L. H., Kooistra, L. C., van Balkom, A. J. L. M., & Koning, J. (2015) · BMC Psychiatry · doi:10.1186/s12888-015-0697-1 · Cited by 30
Using 360-degree videos for virtual reality exposure in CBT for panic disorder with agoraphobia: a feasibility study
Lundin, J., Lundström, A., Gulliksen, J., Blendulf, J., Ejeby, K., Nyman, H., Björkander, D., & Hedman-Lagerlöf, E. (2021) · Behavioural and Cognitive Psychotherapy · doi:10.1017/s1352465821000473 · Cited by 24
Treatment of panic disorder
Argyropolous, S., Feeney, A., & Nutt, D. (2001) · CRC Press eBooks · doi:10.3109/9780203215418-13 · Cited by 29
Stigma and Client Satisfaction in Mental Health Services
Verhaeghe, M., Bracke, P., & Christiaens, W. (2010) · Journal of Applied Social Psychology · doi:10.1111/j.1559-1816.2010.00659.x · Cited by 27
Measuring patient satisfaction with four items: validity of the client satisfaction questionnaire 4 in an outpatient population
Pedersen, H., Skliarova, T., Attkisson, C. C., Lara‐Cabrera, M. L., & Havnen, A. (2023) · BMC Psychiatry · doi:10.1186/s12888-023-05310-w · Cited by 32
Feasibility and acceptability of a guided internet-based stress management intervention for university students with high levels of stress: Protocol for an open trial
Amanvermez, Y., Karyotaki, E., Cuijpers, P. J., Salemink, E., Spinhoven, P., Struijs, S. Y., & de Wit, L. M. (2021) · Internet Interventions · doi:10.1016/j.invent.2021.100369 · Cited by 29
Design of a Randomised Controlled Trial (RCT) on the effectiveness of a Dutch patient advocacy case management intervention among severely disabled Multiple Sclerosis patients
Wynia, K., Annema, C., Nissen, H., Keyser, J. D., & Middel, B. (2010) · BMC Health Services Research · doi:10.1186/1472-6963-10-142 · Cited by 26
Satisfaction of psychotic patients with care and its value to predict outcomes
Vermeulen, J. M., Schirmbeck, N. F., van Tricht, M. J., & de Haan, L. (2017) · European Psychiatry · doi:10.1016/j.eurpsy.2017.10.003 · Cited by 26
An Internet-based Acceptance and Commitment Therapy intervention for older adults with anxiety complaints: study protocol for a cluster randomized controlled trial.
Witlox, M., Kraaij, V., Garnefski, N., de Waal, M. W. M., Smit, F., Hoencamp, E., Gussekloo, J., Bohlmeijer, E. T., & Spinhoven, P. (2018) · Trials · doi:10.1186/s13063-018-2731-3 · Cited by 23
Internet-based emotion-regulation training added to CBT in adolescents with depressive and anxiety disorders: A pilot randomized controlled trial to examine feasibility, acceptability, and preliminary effectiveness
Wisman, M. A., Emmelkamp, J., Dekker, J., & Christ, C. (2022) · Internet Interventions · doi:10.1016/j.invent.2022.100596 · Cited by 35
Automated mobile virtual reality cognitive behavior therapy for aviophobia in a natural setting: a randomized controlled trial
Donker, T., Fehribach, J. R., van Klaveren, C., Cornelisz, I., Toffolo, M. B. J., van Straten, A., & van Gelder, J. (2022) · Psychological Medicine · doi:10.1017/s0033291722003531 · Cited by 22
Sustained employability of workers in a production environment: design of a stepped wedge trial to evaluate effectiveness and cost-benefit of the POSE program
Holland, B. J. V., de Boer, M. R., Brouwer, S., Soer, R., & Reneman, M. F. (2012) · BMC Public Health · doi:10.1186/1471-2458-12-1003 · Cited by 22
Internet-based self-help treatment for depression in multiple sclerosis: study protocol of a randomized controlled trial
Boeschoten, R. E., Dekker, J., Uitdehaag, B. M. J., Polman, C. H., Collette, E. H., Cuijpers, P. J., Beekman, A. T. F., & van Oppen, P. (2012) · BMC Psychiatry · doi:10.1186/1471-244x-12-137 · Cited by 24
Feasibility and outcome of a web-based self-help intervention for depressive symptoms in patients with multiple sclerosis: A pilot study
Boeschoten, R. E., Nieuwenhuis, M. M., van Oppen, P., Uitdehaag, B. M. J., Polman, C. H., Collette, E. H., Cuijpers, P. J., Beekman, A. T. F., & Dekker, J. (2012) · Journal of the Neurological Sciences · doi:10.1016/j.jns.2011.11.016 · Cited by 24
Screening and treatment of psychological distress in patients with metastatic colorectal cancer: study protocol of the TES trial
Schuurhuizen, C. S. E. W., Braamse, A. M. J., Beekman, A. T. F., Bomhof‐Roordink, H., Bosmans, J. E., Cuijpers, P. J., Hoogendoorn, A. W., Konings, I. R. H. M., van der Linden, M. H. M., Neefjes, E. C. W., et al. (2015) · BMC Cancer · doi:10.1186/s12885-015-1313-y · Cited by 21
Web-based support for daily functioning of people with mild intellectual disabilities or chronic psychiatric disorders: A feasibility study in routine practice
de Wit, J., Dozeman, E., Ruwaard, J., Alblas, J., & Riper, H. M. (2015) · Internet Interventions · doi:10.1016/j.invent.2015.02.007 · Cited by 21
The Italian version of the service satisfaction scale (SSS-30) adapted for community-based psychiatric patients: Development, factor analysis and application
Ruggeri, M., & Greenfield, T. K. (1995) · Evaluation and Program Planning · doi:10.1016/0149-7189(95)00009-z · Cited by 21
Interpersonal psychotherapy (IPT) for late-life depression in general practice: uptake and satisfaction by patients, therapists and physicians
van Schaik, A., van Marwijk, H., Beekman, A. T. F., de Haan, M., & van Dyck, R. (2007) · BMC Family Practice · doi:10.1186/1471-2296-8-52 · Cited by 20
Acceptability and feasibility of enhanced cognitive behavioral therapy (eCBT) for children and adolescents with obsessive–compulsive disorder
Babiano-Espinosa, L., Wolters, L., Weidle, B., Compton, S., Lydersen, S., & Skokauskas, N. (2021) · Child and Adolescent Psychiatry and Mental Health · doi:10.1186/s13034-021-00400-7 · Cited by 16
Home-Based Exercise Program for Patients With Combined Advanced Chronic Cardiac and Pulmonary Diseases: Exploratory Study
Herkert, C., Graat‐Verboom, L., Gilsing-Fernhout, J., Schols, M., & Kemps, H. (2021) · JMIR Formative Research · doi:10.2196/28634 · Cited by 18
The construct validity of a self‐report questionnaire focusing on health promotion interventions in mental health services
Svedberg, P., Svensson, B., Arvidsson, B., & Hansson, L. I. (2007) · Journal of Psychiatric and Mental Health Nursing · doi:10.1111/j.1365-2850.2007.01129.x · Cited by 17
Internet-Based Intervention to Promote Mental Fitness in Mildly Depressed Adults: Design of a Randomized Controlled Trial
Bolier, L., Haverman, M., Kramer, J., Boon, B. J. F., Smit, F., Riper, H. M., & Bohlmeijer, E. T. (2012) · JMIR Research Protocols · doi:10.2196/resprot.1791 · Cited by 18
Personal recovery suits us all: A study in patients with non-affective psychosis, unaffected siblings and healthy controls
Eck, R. M. V., van Velden, J., Vellinga, A., van der Krieke, L., Castelein, S., van Amelsvoort, T., Bartels‐Velthuis, A. A., Bruggeman, R., Cahn, W., Simons, C. J. P., et al. (2023) · Schizophrenia Research · doi:10.1016/j.schres.2023.02.026 · Cited by 17
Home-Monitoring Application for Children With Medical Complexity: A Feasibility Trial
Nkoy, F. L., Stone, B. L., Hofmann, M. G., Fassl, B. A., Zhu, A. W., Mahtta, N., & Murphy, N. (2021) · Hospital Pediatrics · doi:10.1542/hpeds.2020-002097 · Cited by 15
Assessing Client Satisfaction with Mental Health Treatment among French‐Canadians
Sabourin, S., & Gendreau, P. (1988) · Applied Psychology · doi:10.1111/j.1464-0597.1988.tb01146.x · Cited by 15
Web-Based, Human-Guided, or Computer-Guided Transdiagnostic Cognitive Behavioral Therapy in University Students With Anxiety and Depression: Randomized Controlled Trial
Koelen, J. A., Klein, A. M., Wolters, N. E., Bol, E., de Koning, L., Roetink, S., Blom, J. V., boutin, B., Schaaf, J. V., Grasman, R. P. P. P., et al. (2024) · JMIR Mental Health · doi:10.2196/50503 · Cited by 18
Effectiveness of a guided ACT-based self-help resilience training for depressive symptoms during pregnancy: Study protocol of a randomized controlled trial embedded in a prospective cohort.
Witteveen, A. B., Henrichs, J., Walker, A. L., Bohlmeijer, E. T., Burger, H., Fontein-Kuipers, Y., Schellevis, F. G., Stramrood, C. A. I., Olff, M., Verhoeven, C. J., et al. (2020) · BMC Pregnancy and Childbirth · doi:10.1186/s12884-020-03395-9 · Cited by 13
Effectiveness and cost effectiveness of guided online treatment for patients with major depressive disorder on a waiting list for psychotherapy: study protocol of a randomized controlled trial
Kenter, R. M., van Straten, A., Hobbel, S., Smit, F., Bosmans, J., Beekman, A., & Cuijpers, P. (2013) · Trials · doi:10.1186/1745-6215-14-412 · Cited by 13
A blended psychosocial support program for partners of patients with amyotrophic lateral sclerosis and progressive muscular atrophy: Protocol of a randomized controlled trial
de Wit, J., Beelen, A., Drossaert, C. H. C., Kolijn, R., van den Berg, L. H., Visser-Meily, J. M. A., & Schröder, C. D. (2018) · BMC Psychology · doi:10.1186/s40359-018-0232-5 · Cited by 12
Pilot of a therapist‐guided digital mental health intervention (eHealth CF‐CBT) for adults with cystic fibrosis
Verkleij, M., Georgiopoulos, A. M., Barendrecht, H., & Friedman, D. (2023) · Pediatric Pulmonology · doi:10.1002/ppul.26438 · Cited by 13
Effectiveness and cost-effectiveness of web-based treatment for phobic outpatients on a waiting list for psychotherapy: protocol of a randomised controlled trial
Kok, R. N., van Straten, A., Beekman, A., Bosmans, J., de Neef, M., & Cuijpers, P. (2012) · BMC Psychiatry · doi:10.1186/1471-244x-12-131 · Cited by 12
Virtual Reality Self-help Treatment for Aviophobia: Protocol for a Randomized Controlled Trial
Fehribach, J. R., Toffolo, M. B. J., Cornelisz, I., van Klaveren, C., van Straten, A., van Gelder, J., & Donker, T. (2021) · JMIR Research Protocols · doi:10.2196/22008 · Cited by 12
Online computer or therapist-guided cognitive behavioral therapy in university students with anxiety and/or depression: study protocol of a randomised controlled trial
Klein, A., Wolters, N. E., Bol, E. J. M., Koelen, J., de Koning, L., Roetink, S. S. M., van Blom, J. J., Pronk, T., van der Heijde, C., Salemink, E., et al. (2021) · BMJ Open · doi:10.1136/bmjopen-2021-049554 · Cited by 10
Process Evaluation of a Workers’ Health Surveillance Program for Meat Processing Workers
Holland, B. J. V., Brouwer, S., de Boer, M. R., Reneman, M. F., & Soer, R. (2016) · Journal of Occupational Rehabilitation · doi:10.1007/s10926-016-9657-y · Cited by 10
Measuring member satisfaction with a self-help association
Kurtz, L. F. (1990) · Evaluation and Program Planning · doi:10.1016/0149-7189(90)90039-y · Cited by 10
Performance Evaluations and Victim Satisfaction With State Compensation for Violent Crime: A Prospective Study
Kunst, M. J. J., Koster, N.-S. N., & Heugten, J. V. (2015) · Journal of Interpersonal Violence · doi:10.1177/0886260515596535 · Cited by 9
Feasibility and Acceptability of Group Interpersonal and Social Rhythm Therapy for Recurrent Mood Disorders: A Pilot Study
Orhan, M., Korten, N. C. M., Mans, N., van Schaik, D., Kupka, R., Stek, M. L., Steenhuis, D., van Dijk, M., Swartz, H. A., van Oppen, P., et al. (2023) · American Journal of Psychotherapy · doi:10.1176/appi.psychotherapy.20220067 · Cited by 9
Augmenting outpatient alcohol treatment as usual with online approach bias modification training: A double-blind randomized controlled trial
Laurens, M. C., Postel, M. G., Brusse-Keizer, M. G. J., Pieterse, M. E., Allouch, S. B., Bohlmeijer, E. T., & Salemink, E. (2023) · Addictive Behaviors · doi:10.1016/j.addbeh.2023.107630 · Cited by 8
What do parents think about statutory child and family social work services in the UK?
Wilkins, D., & Forrester, D. (2020) · The British Journal of Social Work · doi:10.1093/bjsw/bcaa185 · Cited by 8
Acceptance and potential clinical added value of biocueing in forensic psychiatric patients with autism spectrum disorder and/or intellectual disability
Bosch, R., Chakhssi, F., & Noordzij, M. L. (2022) · Psychiatry Research · doi:10.1016/j.psychres.2022.114645 · Cited by 8
Understanding the effectiveness and design of parent-oriented mobile health interventions: a systematic review and narrative synthesis
Kilfoy, A., Zaffino, I., McAtee, E., Panesar, P., Cleverley, K., Phạm, Q., Chu, C. H., & Jibb, L. (2025) · BMC Pediatrics · doi:10.1186/s12887-025-05656-y · Cited by 10
A Guided Web-Based Intervention Targeting Procrastination in College Students: Protocol for an Open Trial
Ozmen, S., Amarnath, A., Struijs, S. Y., de Wit, L. M., & Cuijpers, P. J. (2023) · JMIR Research Protocols · doi:10.2196/44907 · Cited by 11
Online CBT Versus Standard CBT for Pediatric Obsessive-Compulsive Disorder
Weidle, B., Babiano-Espinosa, L., Skokauskas, N., Wolters, L., Henriksen, M., Arntzen, J., Skare, A., Ivarsson, T., Groff, T., & Skarphedinsson, G. (2024) · Child Psychiatry and Human Development · doi:10.1007/s10578-024-01745-8 · Cited by 6
Improving Infant Mental Health: A Pilot Study on the Effectiveness, Acceptability and Feasibility of Eye Movement Desensitization and Reprocessing (EMDR) Storytelling in Infants With Post-traumatic Distress After Medical Procedures
Potharst, E. S., Holtkamp, P., Walliser, L., Dommerholt, A. H., van den Heuvel, M. E. N., Spierts, I., & Marić, M. (2024) · Evaluation & the Health Professions · doi:10.1177/01632787241268176 · Cited by 6
Augmenting Outpatient Alcohol Treatment as Usual With Online Alcohol Avoidance Training: Protocol for a Double-Blind Randomized Controlled Trial
der Werf, M. K. B.-V., Laurens, M. C., Postel, M. G., Pieterse, M. E., Allouch, S. B., Wiers, R. W. H. J., Bohlmeijer, E. T., & Salemink, E. (2018) · JMIR Research Protocols · doi:10.2196/resprot.9287 · Cited by 9
Eye movement desensitization and reprocessing (EMDR) therapy or supportive counseling prior to exposure therapy in patients with panic disorder: study protocol for a multicenter randomized controlled trial (IMPROVE)
Endhoven, B., De Cort, K., Matthijssen, S. J. M. A., de Jongh, A., van Minnen, A., Duits, P., Schruers, K. R. J., van Dis, E. A. M., Krypotos, A. M., Gerritsen, L., et al. (2023) · BMC Psychiatry · doi:10.1186/s12888-022-04320-4 · Cited by 4
Internet-based self-administered intervention to reduce anxiety and depression symptomatology and improve well-being in 7 countries: protocol of a randomized control trial
Dominguez-Rodriguez, A., Herdoiza-Arroyo, P. E., González-Ramírez, L. P., Martínez-Arriaga, R. J., Villarreal-Zegarra, D., Santos da Silva, A. C., González-Cantero, J. O., Vargas Salinas, V. S., S. Mensorio, M., Cisneros Hernández, A. A., et al. (2024) · Frontiers in Psychology · doi:10.3389/fpsyg.2024.1279847 · Cited by 3
“This 8-item scale measures the level of satisfaction with the treatment and has been used to evaluate self-administered treatments before and showed a high degree of internal consistency (De Brey, 1983; Roberts and Attkisson, 1983).”
Method
Exploring the Benefits and Acceptance of Blended Positive Psychotherapy as an Adjunctive Treatment for Clients with Residual Depressive Symptoms: A Mixed-Method Study
Vergeer-Hagoort, F., Kraiss, J. T., Drossaert, C. H. C., & Bohlmeijer, E. T. (2024) · Journal of Contemporary Psychotherapy · doi:10.1007/s10879-024-09623-z · Cited by 5
Developing a short-form measure of personal excellence for use among university students in Taiwan
Tang, H. V., Chang, K., & Chou, T.-C. R. (2015) · Total Quality Management & Business Excellence · doi:10.1080/14783363.2015.1016870 · Cited by 4
How do patients with chronic dizziness experience a web-based home rehabilitation programme for customised vestibular therapy ('WeBaVeR')? A qualitative study
Vestel, C. D., Hertogh, W. D., Rompaey, V. V., & Vereeck, L. (2022) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2022.104927 · Cited by 4
Health Promotion Intervention in Mental Health Services
Svedberg, P. (2007) · Lund University Publications (Lund University) · Cited by 4
Tailoring remote patient management to optimise cardiovascular risk management in primary care: a mixed-methods implementation study informing large-scale implementation
Rakers, M. M., van Hattem, N. E., Hiddink, E., van Peet, P. G., Vos, R. C., Chavannes, N. H., Atsma, D. E., Bonten, T. N., & van Os, H. J. A. (2025) · BMC Family Practice · doi:10.1186/s12875-025-02906-x · Cited by 2
The Case for Day Case: Reduced Inpatient Stays with the use of Day Case Management in Hyperemesis Study
Ryan, N. A. J., Zhou, C. D., Sewell, T., Ingamells, S., Zinger, P., Mears, J., & Lalrinawmi, L. (2018) · Current Women s Health Reviews · doi:10.2174/1573404814666180329151025 · Cited by 3
Feasibility of online group schema therapy: A preliminary study with therapists in training for future application in borderline personality disorder
van der Boom, B., Donker, T., Beurs, D. P. D., Smit, A. C., van der Krieke, L., Steures, P., Pietersen, R., van Meeteren, M., Arntz, A. R., & Riper, H. M. (2025) · Internet Interventions · doi:10.1016/j.invent.2025.100897 · Cited by 5
Transmural collaborative care model for the review of antipsychotics: a feasibility study of a complex intervention
Jakobs, K. M., van den Brule‐Barnhoorn, K. J., van Lieshout, J., Janzing, J., Cahn, W., van den Muijsenbergh, M. E. T. C., Biermans, M. C. J., & Bischoff, E. W. M. A. (2024) · Scientific Reports · doi:10.1038/s41598-024-62349-9 · Cited by 3
“Salud Mamaria”, an internet-based psychoeducational program during the breast cancer diagnosis process: Protocol for a randomized controlled trial
Martínez-Arriaga, R. J., Rodríguez, A. D., Meza-Chavolla, S. O., Anacona, Y. A. M., Hernández, A. A. C., González-Cantero, J. O., González-Ramírez, L. P., Herdoiza-Arroyo, P. E., Romero, N. A. R., Macías-Espinoza, F., et al. (2024) · Contemporary Clinical Trials Communications · doi:10.1016/j.conctc.2024.101397 · Cited by 2
Decisional Conflict, Regret, Gender Congruence, and Quality of Life before and After Mastectomy in Transmasculine and Nonbinary Adolescents Compared to Young Adults
van de Grift, T. C., Vernimmen, A. M. J., Hannema, S. E., Steensma, T. D., van der Sluis, W. B., Elfering, L., & de Vries, A. L. C. (2026) · Transgender Health · doi:10.1177/26884887261457007 · Cited by 1
Acceptance and commitment therapy for public mental health promotion. Effectiveness of the ?living to the full? programme
Fledderus, M. (2009) · Cited by 1
De TOR-J: Tevredenheidlijst voor ouders van in (semi-)residentiële jeugdhulpverlening en GGZ behandelde adolescenten
Boon, A. E., de Boer, S. B. B., & de Haan, A. M. (2010) · Psychologie & gezondheid · doi:10.1007/bf03089380 · Cited by 1
Implementation and evaluation of Illness Management and Recovery (IMR) in mandated forensic psychiatric care – Study protocol for a multicenter cluster randomized trial
Andersson, P. S. G., Tistad, M., Eriksson, Å. I., Enebrink, P., & Sturidsson, K. (2022) · Contemporary Clinical Trials Communications · doi:10.1016/j.conctc.2022.100907 · Cited by 1
Interpersonal Psychotherapy for late life depression in general practice
van Schaik, A. (2000) · Digital Academic REpository of VU University Amsterdam (Vrije Universiteit Amsterdam) · Cited by 1
Acceptance and commitment therapy for public mental health promotion
Fledderus, M. (2011) · doi:10.3990/1.9789036533133
A VET AOD Training Enhancement Project Cannabis Makes the Grade A resource to support the development of a 'cannabis competent' workforce in the AOD sector
White, M., ROCHE, A. M., Trifonoff, A., Matalon, E., & Elkins, K. (2014)
Vaders. Afwezige vaders
de Vroom, M. J., & Hellendoorn, J. (1998) · Kind en adolescent · doi:10.1007/bf03060696

Authors: De Brey, H.
Venue: Evaluation and Program Planning
Publisher: Elsevier BV
Published: 1983-01
Volume: 6
Issue: 3-4
Pages: 395-400
ISSN: 0149-7189 (ISSN-L)
DOI: 10.1016/0149-7189(83)90018-6
OpenAlex: W2052460221
Cited by: 109
References: 5
Citations by year: 2026: 4 · 2025: 5 · 2024: 7 · 2023: 8 · 2022: 8 · 2021: 8 · 2020: 2 · 2019: 2 · 2018: 10 · 2017: 1 · 2016: 4 · 2015: 8 · 2014: 6 · 2013: 3 · 2012: 6
FWCI: 0.00
Type: journal article
Language: en
Open access: closed
Licence: www.elsevier.com/tdm/userlicense/1.0/ (tdm)
Locations: Evaluation and Program Planning (publishedVersion)
PubMed (publishedVersion)
RePEc: Research Papers in Economics (submittedVersion)
Topics: Social Sciences › Psychology › Clinical Psychology › Psychotherapy Techniques and Applications
Health Sciences › Health Professions › General Health Professions › Patient Satisfaction in Healthcare
Social Sciences › Decision Sciences › Management Science and Operations Research › Psychometric Methodologies and Testing
Keywords: Client Satisfaction Questionnaire, cross-cultural validation, Dutch translation, psychometric properties, client satisfaction, treatment discontinuation, treatment goals, generalizability
MeSH terms: Analysis of Variance, Community Mental Health Services, Consumer Behavior, Health Services Research, Netherlands, Surveys and Questionnaires

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

A cross-national validation of the Client Satisfaction Questionnaire: The Dutch experience

Abstract

Overview

Integrity signals

Verification

Claims the paper makes

Claims other papers make about this one

Citations

Cites

Cited by

Related

Metadata

Record

About these checks