The impact of electronic word-of-mouth communication: A literature analysis and integrative model
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- Argument Quality and Review Adoption: Interaction Effect of Product and Review TypeKolon China Investment Co., Shanghai, China, Jiali Liu, Min‐Cheol Kang, Tegegne Tesfaye Haile · 2021 · Asian Journal of Business Research
- Social Media and Social Identity in the Millennial GenerationGuida Helal, Wilson Ozuem · 2021 · IGI Global eBooks
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- THE IMPACT OF ONLINE REVIEWS ON ONLINE PURCHASE INTENTION IN TOKOPEDIA (JAKARTA)Muhammad Aditya Ramadhan, Ivan Nugroho, Alcado Anggramarizky Wisnu · 2022 · Jurnal Ekonomi Trisakti
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- The influence of social networks recommendations on the purchase intention: A comparative study between the millennial and centennial generationUniversidad Autónoma de Tamaulipas, México, Mónica Lizzeth Arratia Mendoza, Yesenia Sánchez Tovar, Universidad Autónoma de Tamaulipas, México, José Esteban Mendoza Flores, Universidad Autónoma de Tamaulipas, México · 2024 · PAAKAT Revista de Tecnología y Sociedad
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- Identification of Influencers in eWord-of-Mouth communities using their Online Participation FeaturesSergio Luis Toral, Maria Olmedilla, Francisco J. Arenas‐Márquez, María del Rocío Martínez Torres · 2016 · International Conference on Advanced Research Methods and Analytics (CARMA)
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- Underlying Mechanisms of Brand Feedback's Mixed Effects in E-Commerce: Roles of Perceived Controllability, Stability, and Brand TrustManu Bhandari, Po‐Lin Pan · 2022 · Cyberpsychology Behavior and Social Networking
- Academic service quality, student role and WOM communication in higher educationAli Tehci · 2022 · Upravlenets
- The Impact of Social Media on Attitudes Towards TourismSzegedi Tudományegyetem, JGYPK, Testnevelési és Sporttudományi Intézet, Dániel Krátki, Tamás Berki, Szegedi Tudományegyetem, JGYPK, Testnevelési és Sporttudományi Intézet, Zoltán Karancsi, Szegedi Tudományegyetem, JGYPK, Testnevelési és Sporttudományi Intézet, Eszter Szabó, Szegedi Tudományegyetem, JGYPK, Testnevelési és Sporttudományi Intézet, Ferenc József Győri, Pécsi Tudományegyetem, ETK, Fizioterápiás és Sporttudományi Intézet · 2022 · Turisztikai és Vidékfejlesztési Tanulmányok
- MEASURING PROPENSITY OF ONLINE PURCHASE BY USING THE TAM MODEL: EVIDENCE FROM ITALIAN UNIVERSITY STUDENTSMaría Cordente-Rodríguez, Simone Splendiani, Patrizia Silvestrelli · 2020 · Applied Computer Science
- Indonesian Online Shopping Perspective: Relationship e-Satisfaction, e-Commitment, e-Wom and e-Repurchase IntentionHamdan Hamdan, Hapzi Ali, M. Rizky Mahaputra, Eri Marlapa, Amalia Maharani, M. Ridho Mahaputra, Ebit Bimas Saputra, Nofri Satriawan, Reski Nofriladi, Haikal Akbari Setiawan et al. · 2023 · International Journal of Professional Business Review
- Online reviews, customer Q&As, and product sales: A PVAR approachMiao Feng, Yituo Feng, Yang Li · 2023 · PLoS ONE
- Effects of electronic word-of-mouth (eWOM) drivers on customers' behaviourGalina Ilieva, Diyana Boteva · 2023 · Eastern Journal of European Studies
- Influence of Price Perception, Product Quality, and E-Wom: Improving Brand Image and Purchase DecisionPutri Chalia Pratiwi, Parlagutan Silitonga · 2024 · Journal of Economics Assets and Evaluation
- Exploring the mechanisms behind the assessment of usefulness of restaurant reviewsClaudia López, Rosta Farzan · 2015 · International Conference on Communities and Technologies (C&T)
- The Effects of Online Review Message Appeal and Online Review Source Across Two Product Types on Review Credibility, Product Attitude, and Purchase IntentionArdion Daroca Beldad, Fitria Avicenna, Sjoerd de Vries · 2017 · Lecture notes in computer science
- L’effet d’e-WOM sur l’image de marque, l’attitude et l’intention d’achat : une étude empirique sur l’industrie agroalimentaire en TunisieHouda Zouabi, Mohamed Kammoun · 2018 · Management international
- A Study of the Role of e-WOM on Social CommerceYoungkeun Choi · 2018 · International Journal of e-Collaboration
- Effect of Social Media in B2b Marketing: Invertigation of Ewom Effect in Oil and Gas Sector in QatarSoud Al-khinji, Weifeng Chen, Tillal Eldabi · 2019 · KnE Social Sciences
- PENGARUH KUALITAS ARGUMEN DAN KREDIBILITAS SUMBER TERHADAP NIAT PEMBELIAN YANG DIMEDIASI OLEH KEGUNAAN INFORMASINi Luh Putu Ayu Yoceilla Waisnawa, Ni Made Rastini · 2020 · E-Jurnal Manajemen Universitas Udayana
- Quality ratings of wine bottles in e-commerce: the influence of time delays and spatial arrangementDaniel Hölle, Stefanie Aufschnaiter, Johanna Bogon, Christina Ursula Pfeuffer, Andrea Kiesel, Roland Thomaschke · 2020 · Journal of Wine Research
- The impacts of consumer value and brand identification on brand loyalty and electronic word of mouth: the case of smartphone market in Ho Chi Minh CityThe Nam Tran, Van Trang Tieu · 2020 · Journal of International Economics and Management
- Barát vagy ellenség? Negatív online fogyasztói értékelések szerepe az Airbnb oldalonZsuzsanna Féki, Éva Markos-Kujbus · 2019 · Turizmus Bulletin
- E-commerce in China and Latin America. A Review and Future Research AgendaJames Peréz‐Morón · 2022 · Lecture notes in networks and systems
- Engaging Online Review Writing Experience: Effect of Motivational Affordance on Review QualityXiaofang Cai, Patrick Y.K. Chau · 2015 · Lecture notes in computer science
- How Social Commerce EmergedNick Hajli · 2015 · Advances in marketing, customer relationship management, and e-services book series
- Impact of eWOMElvira Ismagilova, Yogesh Kumar Dwivedi, Emma Louise Slade, Michael D. Williams · 2017 · SpringerBriefs in business
- Diálogos bilaterales entre investigadores de la Glasgow Caledonian University (Reino Unido) y la Universidad de Alicante (España). Estudios interdisciplinaresGarcía-Medina, Irene (coord.), Tur-Viñes, Victoria (coord.) · 2017 · Universidad de Alicante eBooks
- E-WOM’s Impact on App DevelopmentPeiqin Zhang, Yong Ge, Hsun-Ming Lee · 2018 · Journal of Computer Information Systems
- Information Relevance Factors of Argument Quality for E-Commerce Consumer ReviewNur Syadhila Bt Che Lah, Ab Razak Che Hussin, Halina Mohamed Dahlan · 2018 · Advances in intelligent systems and computing
- Building Web-Analytics system to Measure Perceived Source Credibility in Electronic Word of Mouth CommunicationShivaprasad H N, Anshu Rani · 2020 · International Journal of Information Systems and Social Change
- Word-of-Mouth Rhetorics in Social Media TalkAnat Toder Alon, Frédéric F. Brunel, Susan M. Fournier · 2012 · SSRN Electronic Journal
- Examining Self-Disclosure on Social Networking Sites: A Flow Theory and Privacy PerspectiveAseda Mensah, George Oppong Appiagyei Ampong, Adolph Sedem Yaw Adu, John Agyekum Addae, Osaretin Kayode Omoregie, Kwame Simpe Ofori · 2018 · Preprints.org
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- The relationship between electronic word of mouth, destination images, travel intention and information on Covid: Case of Da NangMinh Nhat Nguyen, Van Hai Hoang, Phuong Bao Nguyen, Quynh Nguyen Huong Le · 2025 · Acta Psychologica
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- Algorithmic Service Failures and Brand Trust: Evidence from Multinational Consumer ReviewsSofía Blanco-Moreno, Ana M. González-Fernández · 2025 · Journal of Global Marketing
- The recursive engagement economy of film success: Social media eWOM, box office sustainability, and marketing efficiency in ChinaCanaan Tinotenda Madongo, Zhongjun Tang, Option Takunda Chiwaridzo · 2026 · Sustainable Futures
- Motivation to decision: A serially mediating effect of SWOM seeking, consultant source, information truthfulness, and source closeness in the Elaboration Likelihood Model lensManoj Kumar, Shobha Mishra, Meera Peetambaran, Vinod Kumar · 2026 · Acta Psychologica
- How marketing mechanisms build trust in AI recommendation systems: a serial mediation model in live-streaming commerceMeiling Liang · 2026 · Cogent Business & Management
- Visualising the trip: how visual eWOM shapes travel intentions via mental imageryChitivwa Zimba, Rohit Trivedi, Elvira Ismagilova, Sajad Rezaei · 2026 · International Journal of Contemporary Hospitality Management
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- THE INFLUENCE OF ONLINE CUSTOMER REVIEW AND ONLINE CUSTOMER RATING ON PURCHASE DECISIONS AT TOKOPEDIA (CASE STUDY OF TOKOPEDIA USERS IN MEDAN DISTRICT, JOHOR)Arif Muluk Rahman, Wan Rizca Amelia, Fadli Adnin Nasution, Zulham Zulham · 2022 · Dharmawangsa International Journal of the Social Sciences Education and Humanitis
- RETRACTED ARTICLE: From storefront to screen: an in-depth analysis of the dynamics of online for offline retailingHyeon Jo, Youngsok Bang · 2024 · Humanities and Social Sciences Communications · Retracted
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- The Impact of Electronic Word of Mouth (eWOM) on Visit Intention within the Framework of the Information Adoption Model: A Study on Instagram Users.Kamil Çelik, Ahmet Aslan · 2024 · International Journal of Marketing Communication and New Media
- Impact of rounded rating display and confidence cues on the subsequent reviewsChang Liu, Keehyung Kim · 2025 · European Journal of Information Systems
- Bias in online reviews: The roles played by consumers and products in reviewing online gamesPranay Jinna, InduShobha N. Chengalur-Smith · 2025 · Information & Management
- Electronic Word of Mouth MarketingSahra Zamanian, Amir Khanlari · 2015 · Advances in marketing, customer relationship management, and e-services book series
- Word of Mouth or Price Matters in Quality ConsiderationsWai Ki Liang, David Reay Corkindale · 2016 · Asian Journal of Marketing
- Tourism Marketing Through Internet and Social Media, the Contribution of Smartphones and Virtual RealityAnastasia Kastanidou · 2019 · Springer proceedings in business and economics
- Sentiment Analysis: An Effective Way of Interpreting Consumer’s Inclinations Towards a BrandAnurag Tiruwa, Rajan Yadav, Pradeep Kumar Suri · 2019 · Flexible systems management
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- Online Social Media—A Vehicle for City Branding in China: The Case of Sponge City Program (SCP)Dimple R. Thadani, Lei Li, Faith Ka Shun Chan · 2020 · Environmental science and engineering
- Social Factors Influence on Accounting Students Attitude to Use Games Based LearningRui Silva, Ricardo Gouveia Rodrigues, Carmem Teresa Pereira Leal · 2021 · IntechOpen eBooks
- Towards an Understanding of the Indian Tourist Buying Airbnb ServicesSwati Sharma · 2021 · International Journal of Asian Business and Information Management
- Igniting the Flame with Electronic Word-of-mouth in Digital MarketingYi Bu, Park Thaichon, Joy E. Parkinson · 2021 · Emerald Group Publishing Limited eBooks
- What Determines Tourist Adoption of Hotel Websites for Online Hotel Bookings?Suman Lata, Anil Kumar · 2021 · International Journal of Asian Business and Information Management
- Effect of Information on Online Purchase Intention: An Extension of Information Acceptance ModelBùi Thành Khoa · 2021 · International Conference on Decision Aid Sciences and Applications (DASA)
- The Impact of S-Commerce Usage in Indonesia Towards Social Commerce IntentionAnggit Saghfira, Rifelly Dewi Astuti · 2022 · Advances in economics, business and management research/Advances in Economics, Business and Management Research
- THE ROLE OF WORD-OF-MOUTH COMMUNICATION IN THE FORMATION OF CYNICAL ATTITUDES TOWARDS PRIVATE HEALTH CARE ORGANIZATIONSGülnil AYDIN · 2022 · Yönetim ve Ekonomi Araştırmaları Dergisi
- Self-effects of user-generated messages on pro-environmental identityLaura M. Arpan, Elizabeth C. Ray, Nicholas Sellers, Olivia Bravo · 2022 · Applied Environmental Education & Communication
- Electronic Word of Mouth and Social CommerceAli Shakir Zaidan, XinYing Chew, Khai Wah Khaw, Marcos Ferasso · 2022 · Springer eBooks
- Impact of helpful reviews on customer purchase intention with special reference to mobile phone reviewsKavita Rawat, Sunita Kumar · 2023 · International Journal of Management and Sustainability
- Does Electronic Word-of-Mouth Still Contribute to Boosting Purchase Intention? Understanding the Role of Gender as a ModeratorBoon Liat Cheng, Tat‐Huei Cham, Yuan Feng Cai, Anuja Chalke, Michael M. Dent · 2023 · Lecture notes in networks and systems
- Brand Placement in Social Media: Characteristics, Typology and EffectivenessSarah Ben Bouyahia, Héla Ben Miled-Cherif · 2022 · Décisions Marketing
- Exploring Tourists’ Booking Intention Through Brand Image, EWOM, and Experiential MarketingNi Luh Putu Indiani, Nyoman Yudhana, Ni Made Wahyuni · 2023 · Asia Pacific Management and Business Application
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