Members' site use continuance on Facebook: Examining the role of relational capital
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Contextual factors, including relevancy, timeliness, and perceived usefulness of information, positively influence trust in information from social media.
“Contextual factors, including the relevancy of information [13], the timeliness of information [13,14,46], and the perceived usefulness of information, positively infuence trust in information from social media.”
From What Do We Mean When We Talk about Trust in Social Media? A Systematic Review (2023) · cites this paper as [14]
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Tan, W., Nguyen, T. T. D., Tha, K. K. O., & Yu, X. (2009) · Journal of the Association for Information Systems · Cited by 9 · see citing works
Social Capital: A Theoretical Lens for IS Research
Balijepally, V., Mahapatra, R., & Nerur, S. (2004) · Journal of the Association for Information Systems · Cited by 7 · see citing works
An exploratory study of bloggers' information sharing behavior: The role of online privacy concerns
Chai, S., Das, S., & Rao, H. R. (2008) · Journal of the Association for Information Systems · Cited by 6 · see citing works
Boys to men: Emotional miseducation
Murray, B. (1999) · PsycEXTRA Dataset · doi:10.1037/e380132004-001 · Cited by 6 · see citing works
Frequency of Usage: The Impact of Technology Acceptance Factors versus Social Factors.
Phillips, B., & Shipps, B. (2011) · Journal of the Association for Information Systems · Cited by 4 · see citing works
The Antecedents and Consequences of Sense of Community on Social Networking Sites
Mamonov, S. (2013) · Americas Conference on Information Systems · Cited by 3 · see citing works
Look into My Eyes & See, What You Mean to Me. Social Presence as Source for Social Capital
Neureiter, K., Moser, C., & Tscheligi, M. (2014) · Lecture notes in computer science · doi:10.1007/978-3-319-13734-6_13 · Cited by 3 · see citing works
Pan, Y., Chen, X., Cai, S., & Dong, Y. (2014) · Journal of the Association for Information Systems · Cited by 2 · see citing works
The Strong Silent Type: The Inward Life of the Introvert
Martin, D. (2010) · Illinois Digital Environment for Access to Learning and Scholarship (University of Illinois at Urbana-Champaign) · Cited by 1 · see citing works
Relational dimension of knowledge sharing
Boer, N., van Baalen, P., Kumar, K. (., Andriessen, J. H. E., Soekijad, M., & Seasberry, H. J. (2002) · EUR Research Repository (Erasmus University Rotterdam) · Cited by 1 · see citing works
Flagged first, then by citations
6 of the 146 references couldn’t be matched to a known paper.
Cited by
Sorted by citations
Research on Successful Factors and Influencing Mechanism of the Digital Transformation in SMEs
Zhang, X., Xu, Y., & Ma, L. (2022) · Sustainability · doi:10.3390/su14052549 · Cited by 223 · see citing works
Cheng, C., Wang, H.-Y., Sigerson, L., & Chau, C.-L. (2019) · Psychological bulletin · doi:10.1037/bul0000198 · Cited by 156 · see citing works
Chang, H. H., Lu, Y.-Y., & Lin, S. C. (2019) · Information & Management · doi:10.1016/j.im.2019.103171 · Cited by 174 · see citing works
Social capital and the digital crowd: Involving backers to promote new product innovativeness
Eiteneyer, N., Bendig, D., & Brettel, M. (2019) · Research Policy · doi:10.1016/j.respol.2019.01.017 · Cited by 109 · see citing works
Shao, Z., & Chen, K.-C. (2020) · Internet Research · doi:10.1108/intr-10-2019-0416 · Cited by 95 · see citing works
User incentive mechanism in blockchain-based online community: An empirical study of steemit
Liu, Z., Li, Y., Min, Q., & Chang, M. (2022) · Information & Management · doi:10.1016/j.im.2022.103596 · Cited by 83 · see citing works
Saving face on Facebook: privacy concerns, social benefits, and impression management
Proudfoot, J. G., Wilson, D., Valacich, J. S., & Byrd, M. D. (2017) · Behaviour and Information Technology · doi:10.1080/0144929x.2017.1389988 · Cited by 72 · see citing works
Luo, Z., Guo, J., Benitez, J., Scaringella, L., & Lin, J. (2023) · Decision Support Systems · doi:10.1016/j.dss.2023.114123 · Cited by 61 · see citing works
Ma, L., Zhang, X., Wang, G., & Zhang, G. (2021) · Internet Research · doi:10.1108/intr-01-2020-0022 · Cited by 56 · see citing works
Comparison of crowdsourcing platforms from social-psychological and motivational perspectives
Bakici, T. Y. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102121 · Cited by 53 · see citing works
Engaging consumers in mobile instant messaging: the role of cute branded emoticons
Lee, C. T., & Hsieh, S. H. (2019) · Journal of Product & Brand Management · doi:10.1108/jpbm-08-2018-1997 · Cited by 46 · see citing works
Examining the influential factors for continued social media use
Liu, Q., Shao, Z., Tang, J., & Fan, W. (2019) · Industrial Management & Data Systems · doi:10.1108/imds-05-2018-0221 · Cited by 45 · see citing works
Duplicitous social media and data surveillance: An evaluation of privacy risk
van der Schyff, K., Flowerday, S., & Furnell, S. (2020) · Computers & Security · doi:10.1016/j.cose.2020.101822 · Cited by 45 · see citing works
Is Trust Gender Biased? A Bibliometric Review of Trust in E-Commerce
Mumu, J. R., Saona, P., Mamun, M. A. A., & Azad, M. A. K. (2021) · Journal of Internet Commerce · doi:10.1080/15332861.2021.1927437 · Cited by 41 · see citing works
Zagidullin, M., Aziz, N., & Kozhakhmet, S. (2021) · Technology in Society · doi:10.1016/j.techsoc.2021.101708 · Cited by 45 · see citing works
Chen, R., Kim, D. J., & Rao, H. R. (2021) · Information & Management · doi:10.1016/j.im.2021.103486 · Cited by 38 · see citing works
Self-citationIdea evaluation in innovation contest platforms: A network perspective
Özaygen, A., & Balagué, C. (2018) · Decision Support Systems · doi:10.1016/j.dss.2018.06.001 · Cited by 29 · see citing works
Dhar, S., & Bose, I. (2022) · Information Systems Frontiers · doi:10.1007/s10796-022-10289-y · Cited by 29 · see citing works
What Do We Mean When We Talk about Trust in Social Media? A Systematic Review
Zhang, Y., Gaggiano, J. D., Yongsatianchot, N., Suhaimi, N. M., Kim, M., Sun, Y., Griffin, J., & Parker, A. G. (2023) · Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3544548.3581019 · Cited by 29 · see citing works
Duan, Y., Chen, Y., Liu, S., Wong, C., Yang, M., & Mu, C. (2021) · Journal of Intellectual Capital · doi:10.1108/jic-07-2021-0183 · Cited by 25 · see citing works
Understanding the Antecedents and Outcomes of Facebook Privacy Behaviors: An Integrated Model
Lankton, N. K., McKnight, D. H., & Tripp, J. F. (2019) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2019.2893541 · Cited by 19 · see citing works
Zhang, X., Xu, Y., & Ma, L. (2022) · Behaviour and Information Technology · doi:10.1080/0144929x.2022.2162437 · Cited by 17 · see citing works
Understanding continuance intention in traffic-related social media
Chen, V., Nguyen, T., & Oncheunjit, M. (2019) · Internet Research · doi:10.1108/intr-02-2019-0045 · Cited by 17 · see citing works
Characterizing the role of Weibo and WeChat in sharing original information in a crisis
Li, L., Wen, H., & Zhang, Q. (2022) · Journal of Contingencies and Crisis Management · doi:10.1111/1468-5973.12433 · Cited by 16 · see citing works
Cheng, J.-H., Lin, L.-W., & Lee, L.-C. (2019) · Internet Research · doi:10.1108/intr-12-2018-0538 · Cited by 15 · see citing works
Modelling Facebook usage for collaborative learning in higher education
Tiruwa, A., Yadav, R., & Suri, P. K. (2018) · Journal of Applied Research in Higher Education · doi:10.1108/jarhe-08-2017-0088 · Cited by 15 · see citing works
Promoting logistics performance in Vietnam-based manufacturing firms
Tuấn, L. T. (2018) · International Journal of Physical Distribution & Logistics Management · doi:10.1108/ijpdlm-07-2017-0238 · Cited by 15 · see citing works
Minor and serious cyberloafing in the workplace: antecedents and effects on job satisfaction
Zhang, X., Guo, H., Ma, L., & Zhang, G. (2024) · Behaviour and Information Technology · doi:10.1080/0144929x.2024.2319099 · Cited by 18 · see citing works
Doshi, P., Nigam, P., & Rishi, B. (2023) · VINE Journal of Information and Knowledge Management Systems · doi:10.1108/vjikms-07-2022-0217 · Cited by 15 · see citing works
Stroh, T., Mention, A., & Duff, C. (2023) · Technovation · doi:10.1016/j.technovation.2023.102759 · Cited by 16 · see citing works
Zhang, L., Xu, Y., Chen, C., & Zhao, R. (2022) · Frontiers in Psychology · doi:10.3389/fpsyg.2022.911427 · Cited by 14 · see citing works
Understanding the Relationship between Adoption and Value Creation on Online Social Networks
Dhar, S., Bose, I., & Benitez, J. (2023) · Information Systems Frontiers · doi:10.1007/s10796-023-10398-2 · Cited by 10 · see citing works
Pseudo-community trust and member self-disclosure: An empirical study
Chen, R., Zolbanin, H. M., & Gentina, É. (2024) · Information & Management · doi:10.1016/j.im.2024.104001 · Cited by 9 · see citing works
Self-citationDuong, B. Q., Lee, J., Ayaburi, E. W. Y., & Jin, S. S. (2021) · Journal of the Southern Association for Information Systems · doi:10.17705/3jsis.00015 · Cited by 8 · see citing works
An Empirical Examination of Continuance Intention of Social Network Sites
Chan, T. K. H., Cheung, C. M. K., Shi, N., Lee, M., & Lee, Z. W. Y. (2016) · Pacific Asia journal of the Association for Information Systems · doi:10.17705/1pais.08404 · Cited by 8 · see citing works
Garrido, L. C., Moya, A. V., & Morancho, M. V. (2018) · ESPIRAL CUADERNOS DEL PROFESORADO · doi:10.25115/ecp.v12i23.2017 · Cited by 8 · see citing works
Dual paths to continuous online knowledge sharing: a repetitive behavior perspective
Kang, M. (2019) · Aslib Journal of Information Management · doi:10.1108/ajim-05-2019-0127 · Cited by 9 · see citing works
Relational capital: a double-edged sword for agricultural cooperatives
Badraoui, I., Saikouk, T., & Fattam, N. (2025) · British Food Journal · doi:10.1108/bfj-05-2024-0557 · Cited by 6 · see citing works
Lin, Y., & Wang, W. (2022) · Journal of Computer Assisted Learning · doi:10.1111/jcal.12739 · Cited by 10 · see citing works
Social media surveillance: A personality-driven behaviour model
van der Schyff, K., & Flowerday, S. (2019) · South African journal of information management · doi:10.4102/sajim.v21i1.1034 · Cited by 6 · see citing works
Zhang, J., Özpolat, K., Karamemis, G., & Schniederjans, D. G. (2025) · Decision Support Systems · doi:10.1016/j.dss.2025.114437 · Cited by 5 · see citing works
Liu, X., Su, C., & Yin, J. (2024) · Information Technology and People · doi:10.1108/itp-08-2023-0844 · Cited by 4 · see citing works
Social capital creation through frontline employees’ social media use and its effects on performance
Qiu, J., Storey, C., & Boukis, A. (2025) · European Journal of Marketing · doi:10.1108/ejm-10-2023-0788 · Cited by 3 · see citing works
How and when social cyberloafing affect employees’ job satisfaction: an empirical study in China
Liu, S., Zhang, X., Ma, L., Wang, G., & Hao, F. (2025) · Total Quality Management & Business Excellence · doi:10.1080/14783363.2025.2508253 · Cited by 3 · see citing works
Exploring the impact of medical lexicon use and social capital in online health communities
Manga, J. A., Ayaburi, E. W. Y., & Andoh‐Baidoo, F. K. (2025) · Behaviour and Information Technology · doi:10.1080/0144929x.2025.2460598 · Cited by 2 · see citing works
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SOCIAL MEDIA NETWORKS USE IN COMMUNICATION ANALYSES OF ARABIC COUNTRIES
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The Effects of IT Addiction on Trust and Social Influence Perceptions
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SOCIAL NETWORKING SITES CONTINUANCE: AN EMPIRICAL INVESTIGATION OF INSTAGRAM USERS IN TURKEY
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Model of electronic media marketing for brand building
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The Personalization-Privacy Paradox in the Attention Economy
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Tang, Z. R., Dong, X., Tian, Y., & Li, D. (2026) · Information & Management · doi:10.1016/j.im.2026.104422
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- Authors
- Chen, R., Sharma, S. K., & Raghav Rao, H.
- Affiliations
- Ball State University (US)
- Corresponding author
- Chen, Rui
- Venue
- Decision Support Systems
- Publisher
- Elsevier BV
- Published
- 2016-10
- Volume
- 90
- Pages
- 86-98
- ISSN
- 0167-9236 (ISSN-L)
- OpenAlex
- W2476265698
- Cited by
- 63
- References
- 146
- Citations by year
- 2026: 6 · 2025: 6 · 2024: 3 · 2023: 5 · 2022: 10 · 2021: 8 · 2020: 3 · 2019: 11 · 2018: 6 · 2017: 4 · 2016: 1
- FWCI
- 13.88
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Licence
- www.elsevier.com/tdm/userlicense/1.0/ (tdm)
- www.elsevier.com/legal/tdmrep-license (tdm)
- www.elsevier.com/open-access/userlicense/1.0/ (am, 344 d)
- doi.org/10.15223/policy-017 (stm-asf)
- doi.org/10.15223/policy-037 (stm-asf)
- doi.org/10.15223/policy-012 (stm-asf)
- doi.org/10.15223/policy-029 (stm-asf)
- doi.org/10.15223/policy-004 (stm-asf)
- Locations
- Decision Support Systems (acceptedVersion)
- Funders
- U.S. Department of Defense
- Fulbright Association
- National Science Foundation (1554480, 1554373)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Communication › Knowledge Management and Sharing
- Social Sciences › Sociology and Political Science › Social Capital and Networks
- Keywords
- social networking sites, Facebook, relational capital, social capital theory, trust, community detection, reciprocity, gender differences, member retention
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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