Cited by 465Pharmacy and Medical PracticesPharmaceutical Practices and Patient OutcomesNursing Roles and Practices

The DOI matches its Crossref record; 36 of the 39 references it cites were found in a registry or an index; 4 of the 42 sources its claims cite were checked for support.

From “retailers” to health care providers: Transforming the role of community pharmacists in chronic disease management

Open access

Abstract

Community pharmacists are the third largest healthcare professional group in the world after physicians and nurses. Despite their considerable training, community pharmacists are the only health professionals who are not primarily rewarded for delivering health care and hence are under-utilized as public health professionals. An emerging consensus among academics, professional organizations, and policymakers is that community pharmacists, who work outside of hospital settings, should adopt an expanded role in order to contribute to the safe, effective, and efficient use of drugs-particularly when caring for people with multiple chronic conditions. Community pharmacists could help to improve health by reducing drug-related adverse events and promoting better medication adherence, which in turn may help in reducing unnecessary provider visits, hospitalizations, and readmissions while strengthening integrated primary care delivery across the health system. This paper reviews recent strategies to expand the role of community pharmacists in Australia, Canada, England, the Netherlands, Scotland, and the United States. The developments achieved or under way in these countries carry lessons for policymakers world-wide, where progress thus far in expanding the role of community pharmacists has been more limited. Future policies should focus on effectively integrating community pharmacists into primary care; developing a shared vision for different levels of pharmacist services; and de…

Overview

Integrity signals

Registry

Crossref · 10.1016/j.healthpol.2015.02.007

Cites

36 of 36 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Verification

Claims the paper makes

45 No basis given · 18 No full text of the sources · 12 Sources not found · 6 Own interpretation · 2 Supported · 2 Partly supported · 2 Not checked yet · accuracy not yet measured

Show all 30 claims

  • It may state two separate claims as one. 24
  • Probably not a substantial claim. 44
57 of 57
  • The paper relies on this without support.

    Community pharmacists are the only health professionals who are not primarily rewarded for delivering health care.

    “Pharmacists are the only health professionals who are not primarily rewarded for delivering health care.”
  • The paper relies on this without support.

    Across countries with advanced economies, an estimated one of five people have multiple chronic conditions.

    “Across countries with advanced economies, an estimated one of five people have multiple chronic conditions-a situation that is expected to worsen as populations age.”
  • The paper relies on this without support.

    Community pharmacists have traditionally worked in isolation from the rest of the primary care workforce, predominantly responsible for retailing and dispensing medicines.

    “community pharmacists have traditionally worked in isolation from the rest of the primary care workforce-predominantly responsible for retailing and dispensing medicines.”
  • The paper relies on this without support.

    Concerns about the sustainability of healthcare expenditures have fuelled interest in expanding the patient-centered responsibilities of community pharmacists.

    “Concerns about the sustainability of healthcare expenditures have fuelled interest in expanding the patient-centered responsibilities of community pharmacists.”
4 of 4

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

1 of 1

Citations

Cites

Show all 39 references

Research works printed but not linked: 2

  1. Tannenbaum, 2013, The expanding scope of pharmacists’ practice: implications for physicians, Canadian Medical Association Journal, 185, 1228, 10.1503/cmaj.121990 · DOI · Paper page
  2. Campbell, 1993, DCCT opens new opportunities for pharmacists, California Pharmacy, 26

Cited by

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Metadata

Authors
Mossialos, E., Courtin, E., Naci, H., Benrimoj, S., Bouvy, M., Farris, K., Noyce, P., & Sketris, I.
Affiliations
  • London School of Economics and Political Science (GB)
  • University of Technology Sydney (AU)
  • Utrecht University (NL)
  • University of Michigan (US)
  • University of Manchester (GB)
  • Dalhousie University (CA)
Corresponding author
Mossialos, Elias
Venue
Health Policy
Publisher
Elsevier BV
Published
2015-05
Volume
119
Issue
5
Pages
628-639
ISSN
0168-8510 (ISSN-L)
OpenAlex
W2059902382
Cited by
465
References
39
Citations by year
2026: 36 · 2025: 50 · 2024: 48 · 2023: 42 · 2022: 46 · 2021: 57 · 2020: 46 · 2019: 44 · 2018: 44 · 2017: 25 · 2016: 15 · 2015: 11
FWCI
36.87
Type
journal article
Language
en
Open access
Locations
  • Health Policy (publishedVersion)
  • PubMed (publishedVersion)
  • London School of Economics and Political Science Research Online (London School of Economics and Political Science) (acceptedVersion)
  • London School of Economics and Political Science Theses Online (London School of Economics and Political Science) (submittedVersion)
  • RePEc: Research Papers in Economics (submittedVersion)
  • Utrecht University Repository (Utrecht University) (submittedVersion, other-oa)
  • Research Portal (King's College London) (submittedVersion)
  • UTS ePRESS (University of Technology Sydney) (submittedVersion)
  • Research Explorer (The University of Manchester) (submittedVersion)
Topics
  • Health Sciences › Health Professions › Pharmacy › Pharmacy and Medical Practices
  • Health Sciences › Medicine › Geriatrics and Gerontology › Pharmaceutical Practices and Patient Outcomes
  • Health Sciences › Health Professions › General Health Professions › Nursing Roles and Practices
Keywords
community pharmacists, pharmacist role expansion, chronic disease management, primary care integration, medication adherence, drug-related adverse events, incentive mechanisms, health workforce utilization
MeSH terms
Australia, Chronic Disease, Community Pharmacy Services, Delivery of Health Care, Europe, Health Personnel, Humans, Motivation, North America, Pharmacists, Disease Management, Professional Role

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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

A language model drew the claims from the paper on 2026-10-10, under version 3 of the claim definition (model deepseek-v4.1-flash, prompt extract-v3).

A second model labelled each claim on 2026-10-10 (model jev-1.13-20260917, definition revision gold-guideline-v0.2).

Cited sources are checked with a language model’s help (gpt-6-sol).

Statistics and arithmetic are recomputed, not judged.

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