Cited by 166Public Relations and Crisis CommunicationDisaster Management and ResilienceMisinformation and Its Impacts

Emergency information diffusion on online social media during storm Cindy in U.S.

Open access
Kim, Jooho, Bae, Juhee, Hastak, Makarand·2018·International Journal of Information Management

Abstract

Abstract Social media plays a critical role in propagating emergency information during disasters. Governmental agencies have opened social media accounts for emergency communication channels. To understand the underlying mechanism of user behaviors and engagement, this study employs social network analysis to investigate information network and diffusion across news, weather agencies, governmental agencies, organizations and the public during the 2017 Storm Cindy in the U.S. This study identified certain types of Twitter users (news and weather agencies) were dominant as information sources and information diffusers (the public and organizations). However, the information flow in the network was controlled by numerous types of users including news, agency, weather agencies and the public. The results highlighted the importance of understanding the unique characteristics of social media and networks for better emergency communication system.

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Crossref · 10.1016/j.ijinfomgt.2018.02.003

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62 of 62 references verified0 citation errors · 0 not checkable

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Authors
Kim, J., Bae, J., & Hastak, M.
Affiliations
  • Purdue University West Lafayette (US)
  • University of Skövde (SE)
Corresponding author
Hastak, Makarand
Venue
International Journal of Information Management
Publisher
Elsevier BV
Published
2018-06
Volume
40
Pages
153-165
ISSN
0268-4012 (ISSN-L)
OpenAlex
W2793817064
Cited by
166
References
64
Citations by year
2026: 6 · 2025: 16 · 2024: 14 · 2023: 27 · 2022: 24 · 2021: 27 · 2020: 27 · 2019: 20 · 2018: 5
FWCI
43.23
Type
journal article
Language
en
Open access
Locations
  • International Journal of Information Management (publishedVersion)
  • University Library of Skövde (University of Skövde) (submittedVersion, other-oa)
  • RePEc: Research Papers in Economics (submittedVersion)
Topics
  • Social Sciences › Communication › Public Relations and Crisis Communication
  • Social Sciences › Sociology and Political Science › Disaster Management and Resilience
  • Social Sciences › Sociology and Political Science › Misinformation and Its Impacts
Keywords
social media, emergency communication, Twitter, information networks, user engagement, news agencies, government social media accounts, disaster information sharing

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