WHO led the digital transformation of your company? A reflection of IT related challenges during the pandemic
Open accessAbstract
In this paper we reflect on a number of IT related challenges during the COVID19 pandemic, primarily from a CIO and IT professionals perspective. We consider three time periods, namely the period before the pandemic, the response to the pandemic and the period after it. For each period we discuss the key challenges that practitioners faced and outline important areas to consider for the future. Hopefully, the lessons learnt and the experiences gained will positively inform future academic research and practice.
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The key threads within this group of perspectives align with the observations in Papagiannidis et al. (2020) and Barnes (2020) on the ability of humans and organisations to change their behaviours and role of technology in making real change within a societal context.
“The key threads within this group of perspectives align with the observations in Papagiannidis et al. (2020) and Barnes (2020) on the ability of humans and organisations to change their behaviours and role of technology in making real change within a societal context.”
From Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life (2020) · cites this paper as Papagiannidis et al. (2020)
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COVID-19 and digital inequalities: Reciprocal impacts and mitigation strategies
Beaunoyer, E., Dupéré, S., & Guitton, M. J. (2020) · Computers in Human Behavior · doi:10.1016/j.chb.2020.106424 · Cited by 1,114 · see citing works
A framework for business continuity management
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The Transformative Potential of Disruptions: A Viewpoint
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Dwivedi, Y. K., Hughes, D. L., Coombs, C., Constantiou, I., Duan, Y., Edwards, J. S., Gupta, B., Lal, B., Misra, S., Prashant, P., et al. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102211 · Cited by 1,232 · see citing works
Past, present, and future barriers to digital transformation in manufacturing: A review
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Technology acceptance research: Meta-analysis
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- Authors
- Papagiannidis, S., Harris, J., & Morton, D.
- Affiliations
- Newcastle University (GB)
- Corresponding author
- Papagiannidis, Savvas
- Venue
- International Journal of Information Management
- Publisher
- Elsevier BV
- Published
- 2020-12
- Volume
- 55
- Pages
- 102166
- ISSN
- 0268-4012 (ISSN-L)
- PMC
- PMC7275158
- OpenAlex
- W3033584866
- Cited by
- 194
- References
- 4
- Citations by year
- 2026: 7 · 2025: 13 · 2024: 24 · 2023: 44 · 2022: 49 · 2021: 48 · 2020: 9
- FWCI
- 42.59
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- International Journal of Information Management (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Newcastle University ePrints (Newcastle Univesity) (cc-by-nc-nd)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › COVID-19 Pandemic Impacts
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Corporate Management and Leadership
- Keywords
- COVID-19 pandemic, digital transformation, IT challenges, IT professionals, lessons learned, future of information technology
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