Information management research and practice in the post-COVID-19 world
Open accessAbstract
COVID-19 has radically transformed many aspects of human life and global society both now and for many years to come. A key aspect of the transformation has been increased digitalization and the accelerated implementation of previously predicted trends that have been discussed for many years in the information management literature. Human endeavour has encouraged us to adapt to the "new normal" through immediate necessity in areas such as work, education, healthcare, entertainment and leisure, and online commerce. This new environment has provided unprecedented opportunities for the information management research community to develop research that will have a significant impact on practice in these and other areas. We are essentially at the pinnacle of new developments in the digital space and must seek to develop exemplars that can help to signpost the future direction of digital global society for the benefit of all. Notwithstanding, the problems of digitalization have also been exacerbated and must be further understood and ameliorated in the post-COVID world. This paper examines opportunities and problems in information management brought about by the COVID-19 pandemic. It details implications for research and practice.
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The COVID-19 pandemic has created an increasing desire to switch to online modes of shopping.
“In addition, the COVID-19 pandemic has created an increasing desire to switch to online modes of shopping (Barnes 2020).”
From Buyers' trust and mistrust in e-commerce platforms: a synthesizing literature review (2022) · cites this paper as Barnes 2020
The key threads within this group of perspectives align with the observations in Papagiannidis et al. (2020) and Barnes (2020) on the ability of humans and organisations to change their behaviours and role of technology in making real change within a societal context.
“The key threads within this group of perspectives align with the observations in Papagiannidis et al. (2020) and Barnes (2020) on the ability of humans and organisations to change their behaviours and role of technology in making real change within a societal context.”
From Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life (2020) · cites this paper as Barnes (2020)
For many people in developing countries the digital divide is most apparent due to social and cultural barriers reinforced by poverty and a lack of education amongst the population.
“For many people in developing countries the digital divide is most apparent due to social and cultural barriers reinforced by poverty and a lack of education amongst the population (Barnes 2020;De et al. 2020;Fahey et al. 2020).”
From Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life (2020) · cites this paper as Barnes 2020
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Cites
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Self-citationA Secure Occupational Therapy Framework for Monitoring Cancer Patients’ Quality of Life
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Self-citationA Blockchain-Based Non-Invasive Cyber-Physical Occupational Therapy Framework: BCI Perspective
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Flagged first, then by citations
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Cited by
Sorted by citations
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“In addition, the COVID-19 pandemic has created an increasing desire to switch to online modes of shopping (Barnes 2020).”
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“COVID-19, declared a pandemic by the World Health Organization on the March 11, 2020, created and continues to create severe impacts on governments, business and society (Barnes, 2020).”
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- Authors
- Barnes, S. J.
- Affiliations
- King's College London (GB)
- Corresponding author
- Barnes, Stuart J.
- ORCID
- Barnes, Stuart J.
- Venue
- International Journal of Information Management
- Publisher
- Elsevier BV
- Published
- 2020-12
- Volume
- 55
- Pages
- 102175
- ISSN
- 0268-4012 (ISSN-L)
- PMC
- PMC7304950
- OpenAlex
- W3036951181
- Cited by
- 327
- References
- 20
- Citations by year
- 2026: 11 · 2025: 16 · 2024: 46 · 2023: 67 · 2022: 82 · 2021: 89 · 2020: 16
- FWCI
- 59.80
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- International Journal of Information Management (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Research Portal (King's College London) (submittedVersion, other-oa)
- Topics
- Physical Sciences › Computer Science › Information Systems › Information Science and Libraries
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › COVID-19 Pandemic Impacts
- Social Sciences › Decision Sciences › Information Systems and Management › Personal Information Management and User Behavior
- Keywords
- COVID-19 pandemic, information management research, digitalization, new normal, digital society, research-practice gap, digital transformation, e-commerce, remote work, online learning, digitalization of healthcare
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