Knowledge sharing in online health communities: A social exchange theory perspective

Motivation and Personality

(1997) · Naming the Mind: How Psychology Found its Language · doi:10.4135/9781446221815.n7 · Cited by 15,148

The Knowledge-Creating Company

Nonaka, I. (1998) · Elsevier eBooks · doi:10.1016/b978-0-7506-7009-8.50016-1 · Cited by 14,668

Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate1

Bock, Zmud, R. W., Kim, Y., & Lee, J.-N. (2005) · MIS Quarterly · doi:10.2307/25148669 · Cited by 4,474

Social Exchange Theory

Cook, K. S., Cheshire, C., Rice, E. R. W., & Nakagawa, S. (2006) · The Blackwell Encyclopedia of Sociology · doi:10.1002/9781405165518.wbeoss149.pub2 · Cited by 3,642

Social Exchange Theory

Emerson, R. M. (1976) · Annual Review of Sociology · doi:10.1146/annurev.so.02.080176.002003 · Cited by 3,457

Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation1

Kankanhalli, A., Tan, B. C. Y., & Wei, K. (2005) · MIS Quarterly · doi:10.2307/25148670 · Cited by 2,831

Capturing Value from Knowledge Assets: The New Economy, Markets for Know-How, and Intangible Assets

Teece, D. J. (1998) · California Management Review · doi:10.2307/41165943 · Cited by 2,607

Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior

Ba, S., & Pavlou, P. A. (2002) · Cited by 2,256

Social Cognition: From Brains to Culture

Fiske, S. T., & Taylor, S. E. (2013) · SAGE Publications Ltd eBooks · doi:10.4135/9781529681451 · Cited by 1,743

MOTIVATION AND PERSONALITY

Sperling, A. P. (1982) · Elsevier eBooks · doi:10.1016/b978-0-434-98528-9.50018-9 · Cited by 1,568

Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations

Hsu, M., Ju, T., Yen, C., & Chang, C. (2006) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2006.09.003 · Cited by 1,521

Managing Codified Knowledge

Zack, M. H. (1999) · Sloan management review · Cited by 1,406

Social capital and individual motivations on knowledge sharing: Participant involvement as a moderator

Chang, H. H., & Chuang, S.-S. (2010) · Information & Management · doi:10.1016/j.im.2010.11.001 · Cited by 1,042

Fostering empowerment in online support groups

Barak, A., Boniel-Nissim, M., & Suler, J. (2008) · Computers in Human Behavior · doi:10.1016/j.chb.2008.02.004 · Cited by 778

Learning from Notes

Orlikowski, W. J. (1992) · ACM Conference on Computer Supported Cooperative Work (CSCW) · doi:10.1145/143457.143549 · Cited by 755

Examining the structural relationships of electronic word of mouth, destination image, tourist attitude toward destination and travel intention: An integrated approach

Jalilvand, M. R., Samiei, N., Dini, B., & Manzari, P. Y. (2012) · Journal of Destination Marketing & Management · doi:10.1016/j.jdmm.2012.10.001 · Cited by 683

To give or to receive? Factors influencing members’ knowledge sharing and community promotion in professional virtual communities

Chen, C., & Hung, S. (2010) · Information & Management · doi:10.1016/j.im.2010.03.001 · Cited by 625

Factors affecting online group buying intention and satisfaction: A social exchange theory perspective

Shiau, W.-L., & Luo, M. M. (2012) · Computers in Human Behavior · doi:10.1016/j.chb.2012.07.030 · Cited by 471

A multilevel analysis of sociability, usability, and community dynamics in an online health community

Maloney-Krichmar, D., & Preece, J. J. (2005) · ACM Transactions on Computer-Human Interaction · doi:10.1145/1067860.1067864 · Cited by 452

Seeking Support on Facebook: A Content Analysis of Breast Cancer Groups

Bender, J. L., Jimenez-Marroquin, M.-C., & Jadad, A. R. (2011) · Journal of Medical Internet Research · doi:10.2196/jmir.1560 · Cited by 438

The effects of national culture values on consumer acceptance of e-commerce: Online shoppers in China

Yoon, C. (2009) · Information & Management · doi:10.1016/j.im.2009.06.001 · Cited by 425

Managing knowledge sharing: Emergent and engineering approaches

van den Hooff, B., & Huysman, M. (2008) · Information & Management · doi:10.1016/j.im.2008.09.002 · Cited by 345

Impact of personal and cultural factors on knowledge sharing in China

Huang, Q., Davison, R. M., & Gu, J. (2008) · Asia Pacific Journal of Management · doi:10.1007/s10490-008-9095-2 · Cited by 285

The impact of developer responsiveness on perceptions of usefulness and ease of use

Gefen, D., & Keil, M. (1998) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/298752.298757 · Cited by 279

Addressing the What and How of Online Services: Positioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success

Cenfetelli, R. T., Benbasat, I., & Al-Natour, S. (2008) · Information Systems Research · doi:10.1287/isre.1070.0163 · Cited by 272

Impact of Knowledge Type and Strategic Orientation on New Product Creativity and Advantage in High‐Technology Firms

Kim, N., Im, S., & Slater, S. F. (2012) · Journal of Product Innovation Management · doi:10.1111/j.1540-5885.2012.00992.x · Cited by 227

The characteristics and motivations of health answerers for sharing information, knowledge, and experiences in online environments

Oh, S. (2011) · Journal of the American Society for Information Science and Technology · doi:10.1002/asi.21676 · Cited by 221

The knowledge-creating company

野中, 郁. (2008) · Medical Entomology and Zoology · Cited by 218

Proceedings of the 1992 ACM conference on Computer-supported cooperative work

Mantel, M., & Baecker, R. (1992) · Cited by 204

The impact of trust, guanxi orientation and face on the intention of Chinese employees and managers to engage in peer-to-peer tacit and explicit knowledge sharing

Huang, Q., Davison, R. M., & Gu, J. (2010) · Information Systems Journal · doi:10.1111/j.1365-2575.2010.00361.x · Cited by 204

Patients’ use of the internet for pain-related medical information

de Boer, M. J., Versteegen, G. J., & van Wijhe, M. (2007) · Patient Education and Counseling · doi:10.1016/j.pec.2007.05.012 · Cited by 147

Personal reputation in organizations: Two‐study constructive replication and extension of antecedents and consequences

Zinko, R., Ferris, G. R., Humphrey, S. E., Meyer, C. J., & Aime, F. (2011) · Journal of Occupational and Organizational Psychology · doi:10.1111/j.2044-8325.2010.02017.x · Cited by 146

Culture's impact on consumer complaining responses to embarrassing service failure

Wan, L. C. (2011) · Journal of Business Research · doi:10.1016/j.jbusres.2011.08.009 · Cited by 144

Face, favour and positioning – a Chinese power game

Leung, T., & Chan, R. Y. K. (2003) · European Journal of Marketing · doi:10.1108/03090560310495366 · Cited by 140

What makes online community members commit? A social exchange perspective

Jin, B. E., Park, J. Y., & Kim, H. (2010) · Behaviour and Information Technology · doi:10.1080/0144929x.2010.497563 · Cited by 138

Accessing dental anxiety online support groups: An exploratory qualitative study of motives and experiences

Buchanan, H., & Coulson, N. (2007) · Patient Education and Counseling · doi:10.1016/j.pec.2006.12.011 · Cited by 129

Perceived benefits of sharing health data between people with epilepsy on an online platform

Wicks, P. J., Keininger, D. L., Massagli, M. P., de la Loge, C., Brownstein, C. A., Isojärvi, J. I. T., & Heywood, J. (2011) · Epilepsy & Behavior · doi:10.1016/j.yebeh.2011.09.026 · Cited by 119

Patient perspectives on health advice posted on Internet discussion boards: a qualitative study

Armstrong, N., & powell, J. A. (2009) · Health Expectations · doi:10.1111/j.1369-7625.2009.00543.x · Cited by 94

PatientsLikeMe the case for a data-centered patient community and how ALS patients use the community to inform treatment decisions and manage pulmonary health

Frost, J. H., & Massagli, M. P. (2009) · Chronic Respiratory Disease · doi:10.1177/1479972309348655 · Cited by 83

Real-Time Social Support Through a Mobile Virtual Community to Improve Healthy Behavior in Overweight and Sedentary Adults: A Focus Group Analysis

Fukuoka, Y., Kamitani, E., Bonnet, K., & Lindgren, T. (2011) · Journal of Medical Internet Research · doi:10.2196/jmir.1770 · Cited by 82

G2G information sharing among government agencies

Fan, J., Zhang, P., & Yen, D. C. (2013) · Information & Management · doi:10.1016/j.im.2013.11.001 · Cited by 69

Online communities of practice as a communication resource for community health nurses working with homeless persons

Valaitis, R. K., Akhtar‐Danesh, N., Brooks, F. M., Binks, S., & Semogas, D. (2011) · Journal of Advanced Nursing · doi:10.1111/j.1365-2648.2010.05582.x · Cited by 58

Understanding the Intention of Information Contribution to Online Feedback Systems from Social Exchange and Motivation Crowding Perspectives

Tong, Y., Wang, X., & Teo, H. (2007) · Hawaii International Conference on System Sciences (HICSS) · doi:10.1109/hicss.2007.585 · Cited by 57

Effects of National Culture on Types of Knowledge Sharing in Virtual Communities

Siau, K. L., Erickson, J., & Nah, F. F. (2010) · IEEE Transactions on Professional Communication · doi:10.1109/tpc.2010.2052842 · Cited by 54

Internet use by dermatology outpatients to search for health information

AlGhamdi, K. M., & Almohedib, M. A. (2011) · International Journal of Dermatology · doi:10.1111/j.1365-4632.2010.04705.x · Cited by 50

The Online Social Networks on Knowledge Exchange: Online Social Identity, Social Tie and Culture Orientation

Xiao, H., Li, W., Cao, X., & Tang, Z. (2012) · Journal of Global Information Technology Management · doi:10.1080/1097198x.2012.11082753 · Cited by 45

Not what you know, nor who you know, but who you know already: Examining Online Information Sharing Behaviours in a Blogging Environment through the Lens of Social Exchange Theory

Hall, H., Widén, G., & Paterson, L. (2010) · Libri · doi:10.1515/libr.2010.011 · Cited by 31

Market segmentation of health information use on the Internet in Korea

Jo, H. S., Hwang, M.-S., & Lee, H. (2010) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2010.07.006 · Cited by 29

Proceedings of the 2nd International Conference on PErvasive Technologies Related to Assistive Environments

(2009) · doi:10.1145/1579114 · Cited by 17

Security and trust in virtual healthcare communities

Chryssanthou, A., Varlamis, I., & Latsiou, C. (2009) · International Conference on PErvasive Technologies Related to Assistive Environments (PETRA) · doi:10.1145/1579114.1579186 · Cited by 16

Promoting health in a virtual world: Impressions of health communication messages delivered in Second Life

Cowdery, J. E., Kindred, J., Michalakis, A., & Suggs, L. S. (2011) · First Monday · doi:10.5210/fm.v16i9.2857 · Cited by 16

Association for Academic Surgery presidential address: Toward self-actualization in academic surgery

LeMaire, S. A. (2012) · Journal of Surgical Research · doi:10.1016/j.jss.2012.08.010 · Cited by 5

China Internet Development Report 2020

Chinese Academy of Cyberspace Studies (2022) · Springer eBooks · doi:10.1007/978-981-16-9901-6 · Cited by 3

Social media for knowledge-sharing: A systematic literature review

Ahmed, Y. A., Ahmad, M. N., Ahmad, N., & Zakaria, N. H. (2018) · Telematics and Informatics · doi:10.1016/j.tele.2018.01.015 · Cited by 505

Knowledge sharing motivations in online health communities: A comparative study of health professionals and normal users

Zhang, X., Liu, S., Deng, Z., & Xing, C. (2017) · Computers in Human Behavior · doi:10.1016/j.chb.2017.06.028 · Cited by 357

How gamification marketing activities motivate desirable consumer behaviors: Focusing on the role of brand love

Hsu, C., & Chen, M. (2018) · Computers in Human Behavior · doi:10.1016/j.chb.2018.06.037 · Cited by 404

Unraveling customer sustainable consumption behaviors in sharing economy: A socio-economic approach based on social exchange theory

Wang, Y., Xiang, D., Yang, Z., & Ma, S. (2018) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2018.10.139 · Cited by 271

Individual motivation and social media influence on student knowledge sharing and learning performance: Evidence from an emerging economy

Hosen, M., Ogbeibu, S., Giridharan, B., Cham, T., Lim, W. M., & Paul, J. (2021) · Computers & Education · doi:10.1016/j.compedu.2021.104262 · Cited by 314

The effects of factors on the motivations for knowledge sharing in online health communities: A benefit-cost perspective

Wu, P., Zhang, R., & Luan, J. (2023) · PLoS ONE · doi:10.1371/journal.pone.0286675 · Cited by 12

Social exchange approach in knowledge sharing of online communities – A Case of online health communities at Ho Chi Minh City

Nguyen, P. T., & Nguyen, T. M. (2017) · Science & Technology Development Journal - Economics - Law and Management · doi:10.32508/stdjelm.v1iq4.471

Specific Knowledge Sharing Intention in Online Health Communities: Sense of Belonging as a Moderator

Liu, Y., & Zhang, W. (2020) · Chinese Control and Decision Conference (CCDC) · doi:10.1109/ccdc49329.2020.9164571 · Cited by 4

Why People Are Willing to Provide Social Support in Online Health Communities: Evidence from Social Exchange Perspective

Zhao, T., & Du, R. (2018) · Lecture notes in computer science · doi:10.1007/978-3-030-03649-2_12 · Cited by 4

Understanding relationship commitment and continuous knowledge sharing in online health communities: a social exchange perspective

Zhang, X., & Liu, S. (2021) · Journal of Knowledge Management · doi:10.1108/jkm-12-2020-0883 · Cited by 131