Designing routines: On the folly of designing artifacts, while hoping for patterns of action
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Each is checked against this paper’s own text: does it say what the citing paper says it does?
Newly developed solutions do not automatically lead to changes in the organizational patterns of action.
“research shows that newly developed solutions-regardless of how carefully they are designed-do not automatically lead to changes in the organizational patterns of action (Feldman 2003;Howard-Grenville 2005;Pentland and Feldman 2008).”
From Organizational resilience: a capability-based conceptualization (2020) · cites this paper as Pentland and Feldman 2008
Altering open source project governance practices while hoping for routine patterns of action is an approach potentially wrought with setbacks.
“we root our research in the premise that altering open source project governance practices while hoping for routine patterns of action is an approach potentially wrought with setbacks (Pentland and Feldman 2008;Shaikh and Henfridsson 2017)”
From Freeriding and Rebellion: An Investigation of Open Source Vendor Relicensing and Member Hard Forking Events (2026) · cites this paper as Pentland and Feldman 2008
Viewing open source licences only as ostensive objects obscures the negotiated and dynamic activities by which they are created, changed, and how people react to these changes.
“Viewing open source licences only as ostensive objects obscures the negotiated and dynamic activities by which they are created, changed, and how people react to these changes (Wenger 1998;Feldman and Pentland 2003;Pentland and Feldman 2008;Arazy et al. 2020).”
From Freeriding and Rebellion: An Investigation of Open Source Vendor Relicensing and Member Hard Forking Events (2026) · cites this paper as Pentland and Feldman 2008
Cites
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483 · see citing works
User Acceptance of Information Technology: Toward A Unified View1
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003) · MIS Quarterly · doi:10.2307/30036540 · Cited by 45,035 · see citing works
Design Science in Information Systems Research1
Hevner, A. R., March, S. T., Park, J., & Ram, S. (2004) · MIS Quarterly · doi:10.2307/25148625 · Cited by 10,707 · see citing works
The Duality of Technology: Rethinking the Concept of Technology in Organizations
Orlikowski, W. J. (1992) · Organization Science · doi:10.1287/orsc.3.3.398 · Cited by 4,957 · see citing works
Orlikowski, W. J. (2000) · Organization Science · doi:10.1287/orsc.11.4.404.14600 · Cited by 4,760 · see citing works
Reconceptualizing Organizational Routines as a Source of Flexibility and Change
Feldman, M. S., & Pentland, B. T. (2003) · Administrative Science Quarterly · doi:10.2307/3556620 · Cited by 4,020 · cited 2× · see citing works
“We refer to this as the ‘‘performative” aspect (Feldman & Pentland, 2003).”
MethodSelf-citationNotes on the theory of the actor-network: Ordering, strategy, and heterogeneity
Law, J. (1992) · Systems Practice · doi:10.1007/bf01059830 · Cited by 3,244 · see citing works
Suchman, L. (1995) · Communications of the ACM · doi:10.1145/223248.223263 · Cited by 991 · see citing works
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Organizational resilience: a capability-based conceptualization
Duchek, S. (2020) · Business Research · doi:10.1007/s40685-019-0085-7 · Cited by 2,027 · see citing works
Leonardi, P. M. (2011) · MIS Quarterly · doi:10.2307/23043493 · Cited by 1,889 · see citing works
Humans and Technology: Forms of Conjoined Agency in Organizations
Murray, A., Rhymer, J., & Sirmon, D. G. (2021) · Academy of Management Review · doi:10.5465/amr.2019.0186 · Cited by 518 · see citing works
D’Adderio, L., & Pollock, N. (2014) · Organization Studies · doi:10.1177/0170840614538962 · Cited by 129 · see citing works
Gaskin, J., Berente, N., Lyytinen, K., & Yoo, Y. (2014) · MIS Quarterly · doi:10.25300/misq/2014/38.3.10 · Cited by 121 · see citing works
Seven Paradoxes of Business Process Management in a Hyper-Connected World
Beverungen, D., Buijs, J. C. A. M., Becker, J., Di Ciccio, C., van der Aalst, W. M. P., Bartelheimer, C., vom Brocke, J., Comuzzi, M., Kraume, K., Leopold, H., et al. (2021) · Business & Information Systems Engineering · doi:10.1007/s12599-020-00646-z · Cited by 89 · see citing works
Working around inadequate information systems in the workplace: An empirical study in Romania
Wong, L. H. M., Hurbean, L., Davison, R. M., Ou, C. X., & Muntean, M. (2022) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2022.102471 · Cited by 23 · see citing works
Foster, D., & Germonprez, M. (2026) · Information Systems Journal · doi:10.1111/isj.70060
- Authors
- Pentland, B. T., & Feldman, M. S.
- Affiliations
- Michigan State University (US)
- University of California, Irvine (US)
- Corresponding author
- Pentland, Brian T.
- Venue
- Information and Organization
- Publisher
- Elsevier BV
- Published
- 2008-10
- Volume
- 18
- Issue
- 4
- Pages
- 235-250
- ISSN
- 1471-7727 (ISSN-L)
- OpenAlex
- W2109638841
- Cited by
- 594
- References
- 8
- Citations by year
- 2026: 28 · 2025: 33 · 2024: 21 · 2023: 22 · 2022: 33 · 2021: 39 · 2020: 51 · 2019: 47 · 2018: 41 · 2017: 38 · 2016: 48 · 2015: 42 · 2014: 41 · 2013: 31 · 2012: 35
- FWCI
- 50.93
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Information and Organization (publishedVersion)
- Funders
- National Science Foundation
- Topics
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
- Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
- Keywords
- organizational routines, routine design, technological determinism, narrative networks, generative systems, non-human actors
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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