The DOI matches its Crossref record; 8 of the 8 references it cites were found in a registry or an index.
Experiential goods with network externalities effects: An empirical study of online rating system
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Citations
Cites
The Effect of Word of Mouth on Sales: Online Book Reviews
Chevalier, J. A., & Mayzlin, D. (2006) · Journal of Marketing Research · doi:10.1509/jmkr.43.3.345 · Cited by 6,003
Hedonic Consumption: Emerging Concepts, Methods and Propositions
Hirschman, E. C., & Holbrook, M. B. (1982) · Journal of Marketing · doi:10.1177/002224298204600314 · Cited by 5,616
Free competition and the optimal amount of fraud
Darby, M. R., & Karni, E. (1973) · The Journal of Law and Economics · doi:10.1086/466756 · Cited by 3,947
Heart and Mind in Conflict: The Interplay of Affect and Cognition in Consumer Decision Making
Shiv, B., & Fedorikhin, A. (1999) · Journal of Consumer Research · doi:10.1086/209563 · Cited by 2,044
Interaction Effects in Multiple Regression
Jaccard, J., & Turrisi, R. (2003) · doi:10.4135/9781412984522 · Cited by 1,797
Justification effects on consumer choice of hedonic and utilitarian goods.
Okada, E. M. (2005) · Journal of Marketing Research · doi:10.1509/jmkr.42.1.43.56889 · Cited by 1,069
Consumer Skepticism of Advertising Claims: Testing Hypotheses from Economics of Information
Ford, G. T., Smith, D. B., & Swasy, J. L. (1990) · Journal of Consumer Research · doi:10.1086/209228 · Cited by 481
Weathers, D., Sharma, S., & Wood, S. L. (2007) · Journal of Retailing · doi:10.1016/j.jretai.2007.03.009 · Cited by 439
Cited by
Lin, K.-Y., & Lu, H.-P. (2011) · Computers in Human Behavior · doi:10.1016/j.chb.2010.12.009 · Cited by 1,616
The business value of online consumer reviews and management response to hotel performance
Xie, K. L., Zhang, Z., & Zhang, Z. (2014) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2014.07.007 · Cited by 598
Racherla, P., & Friske, W. (2012) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2012.06.003 · Cited by 522
Reichelt, J., Sievert, J., & Jacob, F. (2014) · Journal of Marketing Communications · doi:10.1080/13527266.2013.797758 · Cited by 262
Understanding the Impact of Online Reviews on Hotel Performance: An Empirical Analysis
Phillips, P., Barnes, S., Zigan, K., & Schegg, R. (2017) · Journal of Travel Research · doi:10.1177/0047287516636481 · Cited by 257
Metadata
- Authors
- Yang, J., & Mai, E. (.
- Venue
- Journal of Business Research
- Publisher
- Elsevier BV
- Published
- 2010-09
- Volume
- 63
- Issue
- 9-10
- Pages
- 1050-1057
- ISSN
- 0148-2963 (ISSN-L)
- OpenAlex
- W1973891612
- Cited by
- 187
- References
- 8
- FWCI
- 14.11
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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Cite CoChat for the checks on this page, and the paper for its own findings.
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- CoChat. (2026). Citation check: Experiential goods with network externalities effects: An empirical study of online rating system. https://app.cochat.ai/papers/10.1016/j.jbusres.2009.04.029
- The paper
- Yang, J., & Mai, E. (. (2010). Experiential goods with network externalities effects: An empirical study of online rating system. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2009.04.029
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
