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Cited by 246

The DOI matches its Crossref record; 29 of the 29 references it cites were found in a registry or an index.

Three decades of research on loyalty programs: A literature review and future research agenda

Chen, Yanyan, Mandler, Timo, Meyer-Waarden, Lars·2021·Journal of Business Research
DOI 10.1016/j.jbusres.2020.11.057
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Registry

Crossref · 10.1016/j.jbusres.2020.11.057

Cites

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Metadata

Authors
Chen, Y., Mandler, T., & Meyer-Waarden, L.
Venue
Journal of Business Research
Publisher
Elsevier BV
Published
2021-01
Volume
124
Pages
179-197
ISSN
0148-2963 (ISSN-L)
DOI
10.1016/j.jbusres.2020.11.057
OpenAlex
W3111444562
Cited by
246
References
29
FWCI
25.73
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Three decades of research on loyalty programs: A literature review and future research agenda. https://app.cochat.ai/papers/10.1016/j.jbusres.2020.11.057
The paper
Chen, Y., Mandler, T., & Meyer-Waarden, L. (2021). Three decades of research on loyalty programs: A literature review and future research agenda. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2020.11.057

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.