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Cited by 193

The DOI matches its Crossref record; 24 of the 24 references it cites were found in a registry or an index.

Service-Dominant Orientation: Measurement and Impact on Performance Outcomes

Karpen, Ingo O., Bove, Liliana L., Lukas, Bryan A., Zyphur, Michael J.·2015·Journal of Retailing
DOI 10.1016/j.jretai.2014.10.002
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Crossref · 10.1016/j.jretai.2014.10.002

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Metadata

Authors
Karpen, I. O., Bove, L. L., Lukas, B. A., & Zyphur, M. J.
Venue
Journal of Retailing
Publisher
Elsevier BV
Published
2015-03
Volume
91
Issue
1
Pages
89-108
ISSN
0022-4359 (ISSN-L)
DOI
10.1016/j.jretai.2014.10.002
OpenAlex
W2112584744
Cited by
193
References
24
FWCI
39.54
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Service-Dominant Orientation: Measurement and Impact on Performance Outcomes. https://app.cochat.ai/papers/10.1016/j.jretai.2014.10.002
The paper
Karpen, I. O., Bove, L. L., Lukas, B. A., & Zyphur, M. J. (2015). Service-Dominant Orientation: Measurement and Impact on Performance Outcomes. Journal of Retailing. https://doi.org/10.1016/j.jretai.2014.10.002

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.