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Cited by 178

The DOI matches its Crossref record; 11 of the 11 references it cites were found in a registry or an index.

How augmented reality affects advertising effectiveness: The mediating effects of curiosity and attention toward the ad

Yang, Shuai, Carlson, Jeffrey R., Chen, Sixing·2020·Journal of Retailing and Consumer Services

Abstract

Abstract Many major consumer-driven companies have started to use augmented-reality (AR) technology and AR apps to enrich their customers' shopping experiences and engagement with their brands, and to ultimately increase sales. However, there is scant research discussing the application of AR in an advertising context. Thus, the major goal of this study is to explore how, why, and when augmented reality influences advertising effectiveness. A field experiment and two laboratory experiments demonstrate that an AR advertisement increases consumers’ attitude toward the ad through an increase in their curiosity toward the ad and attention toward the ad (i.e., measured by a physiological measure using eye-tracking). However, the effects only hold when consumers are unfamiliar with the AR ad technology. Overall, this study provides practical implications to advertisers who are considering integrating augmented reality technology in their advertising efforts.

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Metadata

Authors
Yang, S., Carlson, J. R., & Chen, S.
Venue
Journal of Retailing and Consumer Services
Publisher
Elsevier BV
Published
2020-05
Volume
54
Pages
102020
ISSN
0969-6989 (ISSN-L)
OpenAlex
W2997612204
Cited by
178
References
11
FWCI
5.47
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: How augmented reality affects advertising effectiveness: The mediating effects of curiosity and attention toward the ad. https://app.cochat.ai/papers/10.1016/j.jretconser.2019.102020
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Yang, S., Carlson, J. R., & Chen, S. (2020). How augmented reality affects advertising effectiveness: The mediating effects of curiosity and attention toward the ad. Journal of Retailing and Consumer Services. https://doi.org/10.1016/j.jretconser.2019.102020

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.