A comparative study on the effect of ChatGPT recommendation and AI recommender systems on the formation of a consideration set

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Optimization of Marketing Strategies Employing LLMs: A Systematic Review

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The Role of AI-Generated Personalization in Influencing Tokopedia’s Consumer Experience

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How source disclosure shapes user perceptions of ChatGPT-generated content

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Generative AI and sustainable consumption: assessing cognitive and motivational drivers of trust through the elaboration likelihood model and expectancy–value theory

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Heuristic or systematic? understanding consumer information processing of ChatGPT recommendations

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Bridging the trust gap: anthropomorphism, chatbot features, and system features in AI-chatbot adoption across cultures

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A Literature Review on the Emerging Trends of AI Applications in E-Retailing: Insights from the Journal of Retailing and Consumer Services

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Effects of mindfulness on perceived climate-friendly food consumption value and AI recommendation

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Transforming Travellers’ Experience with AI: A New Era of Innovation

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The fake friend dilemma: relational trust and the political economy of conversational AI

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Helpful or hollow? fit-to-feel alignment in proactive AI travel communication

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Not All Praise Is Equal: How AI Shopping Assistants' Praise Target Shapes Consumer Behavior

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DEEPEIA: Conceptualizing a Generative Deep Learning Foreign Market Recommender for SMEs

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How the level of detail in mechanistic explanation affects customer responses to artificial intelligence-driven recommendations on social media platforms

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Decision Uncertainty from Strict Preferences in Sequential Search Scenarios with Multiple Criteria

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How do consumers perceive virtual agents with behavioral realism? The role of loneliness and trust

Sun, B., & Chen, Y. (2026) · Frontiers in Psychology · doi:10.3389/fpsyg.2026.1676234

Development of a mobile application for shelf planogram control using artificial intelligence

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The Influence of Search Engines and Generative AI on Trust, Satisfaction, and Purchase Intention: An Experimental Study

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The impact of AI adoption on retailer’s return policies in an e-commerce platform

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Task To Tech: An Exploration of Generative Ai in Tourism Marketing through Student Experiments and Practitioner Interviews

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Experts’ Mindsets on Generative AI in Business-to-Business Professional Service Exports: A Q Methodology

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Human Reactions to Artificial Intelligence with Anthropomorphic Features

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Beyond transparency: Moderating roles of personalization and need for cognition in explainable AI (XAI) recommendations and perceived fairness

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Shopping By Algorithm: How Agentic AI Deploys Human Heuristics as a Surrogate ConsumerPreprint

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Implications of Artificial Intelligence for Information Systems

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GenAI-powered personalization, green economy transition, and sustainable retail performance: Time-varying panel evidence across emerging and developed markets

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Factors affecting changes in the customer journey with generative AI shopping agents: aspects of purchase decision-making

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What Makes an AI Persuasive? The Interaction Effect of AI Shopping Assistants and Algorithmic Recommendation Cues on Consumers’ Organic Food Purchase Intention

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When GAI backfires: Understanding the process mechanism of consumers’ avoidance of generative AI conversational recommendation agents from a misaligned affordance perspective

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The relational value of AI-enabled personalisation in e-commerce: Building brand trust and advocacyPreprint

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Generative Engine Optimization in AI-mediated Retail Supply Chains: Algorithmic Visibility, Fulfillment Constraints, and Platform Governance

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A Process Framework Linking Consumer Behavior to Sustainable Development Goals

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The Fake Friend Dilemma: Relational Trust and the Political Economy of Conversational AIPreprint

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Mechanism of Generative AI Interaction Experience on Consumer Trust and Consumption Behavior

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When AI Knows What You Want Before You Search: Impact of Predictive Marketing on Purchase Decisions Among College Students

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Reimagining consumer behaviour in retailing: An AI-adapted stimulus-organism-response model

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When the Machine Chooses

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Trusting the machine: exploring cognitive and affective trust in tourists’ adoption of branded AIGC

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Exploring ChatGPT as a Consumer Decision Tool for Restaurant Selection in Indonesia

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HUMAN CHOICE IN THE AGE OF GENERATIVE AI: CONSUMER DECISIONMAKING IN NIGERIA

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Enterprise GenAI deployment, environmental externalities, and consumer accountability responses: attribution of blame and reduced intention to transact

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Chatbot service quality in omnichannel retailing: Effects of ChatbotSQ on decision confidence and customer behavior

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Brand Equity Moderates the Effect of Loneliness on Trust and Purchase Intentions in Conversational AI

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When Trust and Privacy Pull in Opposite Directions: Consumer Decision Making with Conversational AI

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Visual Context in AI Recommendations: Implications for Consumer Evaluation and Choice

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How should conversational recommendation agents organize candidate products? Matching recommendation set granularity with time pressure

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When AI shops for me: How agentic retail representation turns assistance into purchase delegation

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Talking or typing? How GenAI modality, product type, and multitasking shape recommendation response behaviour

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Developing Consumer Trust in Sustainable Agentic Commerce: Conditional Signals, Auditable Governance, and Justified Non-Purchase Advice

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Large language models as enablers of industrial information integration in construction: an adoption mechanism study

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From Convenience to Confidence: AI-Enabled Shopping Evaluations Among Malaysian Female Gen Z University Students

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Drivers of Intention to Adopt AI-Based Marketing: Evidence from Respondents in Vietnamese SMEs

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Decisions with ChatGPT: Reexamining choice overload in ChatGPT recommendations

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Toward Maximizing the Value of Artificial Intelligence in Business: The Effect of Chatbots’ User and System Factors on Consumers’ Brand Perceptions and Purchase Intention in the Presence of Resistance and Privacy ConcernsPreprint

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The Effects of Brand Repuration and Social Comparison on Consumers’ Brand Attitude and Purchase Intention of a Product Recommended by AI

Lee, S. (2024) · Korean Institute of Smart Media · doi:10.30693/smj.2023.13.01.67 · Cited by 2 · see citing works

ChatGPT as a Digital Dining Companion: Examining AI Perceptions and Consumer Loyalty in Restaurant Recommendations

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The Influence of ChatGPT and AI Chatbots on Consumer Behavior and Purchase Decisions

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