Explaining the protective effect of trait emotional intelligence regarding occupational stress: Exploration of emotional labour processes
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Trait EI is negatively related to job stress and burnout.
“Several studies show that trait EI is positively related to job satisfaction and flourishing (Schutte & Loi, 2014) and negatively related to job stress and burnout (Mikolajczak, Menil & Luminet, 2007).”
From Developments in Trait Emotional Intelligence Research (2016) · cites this paper as Mikolajczak, Menil & Luminet, 2007
Emotional competences are negatively related to anxiety, stress, depression, burn-out, and negative affect.
“They have also been shown to be negatively related to anxiety, stress, depression, burn-out and negative affect (Ciarrochi et al., 2002; Downey et al., 2008; Mikolajczak et al., 2007).”
From Acceptance Is a Better Predictor of Anxiety, Depressive Symptoms, and Well-Being Compared to Other Emotional Competences. (2025) · cites this paper as Mikolajczak et al., 2007
Cites
Baron, R. M., & Kenny, D. A. (1986) · Journal of Personality and Social Psychology · doi:10.1037//0022-3514.51.6.1173 · Cited by 91,542 · see citing works
The Managed Heart: Commercialization of Human Feeling
Tropman, J. E., & Hochschild, A. R. (1984) · Journal of Policy Analysis and Management · doi:10.2307/3324333 · Cited by 8,747 · see citing works
A Review and an Integration of Research on Job Burnout
Cordes, C. L., & Dougherty, T. W. (1993) · Academy of Management Review · doi:10.5465/amr.1993.9402210153 · Cited by 2,621 · see citing works
Champion, D. F., & Westbrook, B. W. (1984) · Measurement and Evaluation in Counseling and Development · doi:10.1080/07481756.1984.12022754 · Cited by 2,389 · see citing works
Maslach, C., & Jackson, S. E. (1979) · PsycTESTS Dataset · doi:10.1037/t55656-000 · Cited by 2,360 · see citing works
Grandey, A. A. (2003) · Academy of Management Journal · doi:10.2307/30040678 · Cited by 2,285 · see citing works
The Psychology of Physical Symptoms
Pennebaker, J. W. (1982) · Springer eBooks · doi:10.1007/978-1-4613-8196-9 · Cited by 1,776 · see citing works
Development and validation of the Emotional Labour Scale
Brotheridge, C. M., & Lee, R. T. (2003) · Journal of Occupational and Organizational Psychology · doi:10.1348/096317903769647229 · Cited by 1,281 · see citing works
Petrides, K. V., & Furnham, A. (2003) · European Journal of Personality · doi:10.1002/per.466 · Cited by 1,109 · see citing works
Exploring the Dimensions of Emotional Labor
Kruml, S. M., & Geddes, D. (2000) · Management Communication Quarterly · doi:10.1177/0893318900141002 · Cited by 619 · see citing works
Managing emotions in the workplace.
Morris, J. A., & Feldman, D. C. (1997) · Journal of managerial issues · Cited by 569 · see citing works
The moderating impact of emotional intelligence on free cortisol responses to stress
Mikolajczak, M., Roy, E., Luminet, O., Fillée, C., & de Timary, P. (2007) · Psychoneuroendocrinology · doi:10.1016/j.psyneuen.2007.07.009 · Cited by 267 · see citing works
Self-citationMikolajczak, M., Luminet, O., & Menil, C. (2006) · PubMed · Cited by 181 · see citing works
Self-citationTang, Y. (2008) · 北京周报:英文版 · Cited by 156 · see citing works
Is trait‐Emotional Intelligence simply or more than just a trait?
van der Zee, K. I., & Wabeke, R. (2004) · European Journal of Personality · doi:10.1002/per.517 · Cited by 78 · see citing works
Mikolajczak, M., Luminet, O., & Leroy, C. (2006) · Cited by 11 · see citing works
Self-citation
Flagged first, then by citations
Cited by
Sorted by citations
Developments in Trait Emotional Intelligence Research
Petrides, K. V., Mikolajczak, M., Mavroveli, S., Sanchez-Ruiz, M.-J., Furnham, A., & Pérez-González, J.-C. (2016) · Emotion Review · doi:10.1177/1754073916650493 · Cited by 564 · see citing works
Self-citationIntegrating emotion regulation and emotional intelligence traditions: a meta-analysis
Sarrionandia, A., Mikolajczak, M., & Gross, J. J. (2015) · Frontiers in Psychology · doi:10.3389/fpsyg.2015.00160 · Cited by 534 · see citing works
Self-citationO'Connor, P. J., Hill, A., Kaya, M., & Martin, B. A. S. (2019) · Frontiers in Psychology · doi:10.3389/fpsyg.2019.01116 · Cited by 515 · see citing works
Nelis, D., Kotsou, I., Quoidbach, J., Hansenne, M., Weytens, F., Dupuis, P., & Mikolajczak, M. (2011) · Emotion · doi:10.1037/a0021554 · Cited by 472 · see citing works
Self-citationAbility and Trait Emotional Intelligence
Petrides, K. V. (2011) · Wiley eBooks · doi:10.1002/9781444343120.ch25 · Cited by 414 · see citing works
Emotional labor and leadership: A threat to authenticity?
Gardner, W. L., Fischer, D., & Hunt, J. G. (2009) · The Leadership Quarterly · doi:10.1016/j.leaqua.2009.03.011 · Cited by 409 · see citing works
Mikolajczak, M., Raes, M.-E., Avalosse, H., & Roskam, I. (2017) · Journal of Child and Family Studies · doi:10.1007/s10826-017-0892-4 · Cited by 409 · see citing works
Self-citationEmotional labour, burnout and job satisfaction in UK teachers: the role of workplace social support
Kinman, G., Wray, S., & Strange, C. (2011) · Educational Psychology · doi:10.1080/01443410.2011.608650 · Cited by 404 · see citing works
Mikolajczak, M., Luminet, O., Leroy, C., & Roy, E. (2007) · Journal of Personality Assessment · doi:10.1080/00223890701333431 · Cited by 392 · see citing works
Self-citationZeidner, M., Matthews, G., & Roberts, R. D. (2011) · Applied Psychology Health and Well-Being · doi:10.1111/j.1758-0854.2011.01062.x · Cited by 391 · see citing works
Brasseur, S., Grégoire, J., Bourdu, R., & Mikolajczak, M. (2013) · PLoS ONE · doi:10.1371/journal.pone.0062635 · Cited by 361 · see citing works
Self-citationLee, J. (., & Ok, C. “. (2012) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2012.01.007 · Cited by 357 · see citing works
A Meta‐Analytic Structural Model of Dispositonal Affectivity and Emotional Labor
Kammeyer‐Mueller, J. D., Rubenstein, A. L., Long, D. M., Odio, M. A., Buckman, B. R., Zhang, Y., & Halvorsen‐Ganepola, M. D. K. (2012) · Personnel Psychology · doi:10.1111/peps.12009 · Cited by 356 · see citing works
Emotional intelligence and psychological resilience to negative life events
Armstrong, A. R., Galligan, R. F., & Critchley, C. R. (2011) · Personality and Individual Differences · doi:10.1016/j.paid.2011.03.025 · Cited by 338 · see citing works
Emotional plasticity: Conditions and effects of improving emotional competence in adulthood.
Kotsou, I., Nelis, D., Grégoire, J., & Mikolajczak, M. (2011) · Journal of Applied Psychology · doi:10.1037/a0023047 · Cited by 335 · see citing works
Self-citationSelf-compassion and emotional intelligence in nurses
Heffernan, M., Quinn Griffin, M. T., McNulty, S. R., & Fitzpatrick, J. J. (2010) · International Journal of Nursing Practice · doi:10.1111/j.1440-172x.2010.01853.x · Cited by 313 · see citing works
Moving emotional labor beyond surface and deep acting
Mesmer‐Magnus, J., DeChurch, L. A., & Wax, A. (2011) · Organizational Psychology Review · doi:10.1177/2041386611417746 · Cited by 287 · see citing works
Mikolajczak, M., Nélis, D., Hansenne, M., & Quoidbach, J. (2008) · Personality and Individual Differences · doi:10.1016/j.paid.2007.12.004 · Cited by 278 · see citing works
Self-citationGörgens‐Ekermans, G., & Brand, T. (2012) · Journal of Clinical Nursing · doi:10.1111/j.1365-2702.2012.04171.x · Cited by 269 · see citing works
Yin, H., Lee, J. C., Zhang, Z., & Jin, Y.-L. (2013) · Teaching and Teacher Education · doi:10.1016/j.tate.2013.06.006 · Cited by 268 · see citing works
The moderating impact of emotional intelligence on free cortisol responses to stress
Mikolajczak, M., Roy, E., Luminet, O., Fillée, C., & de Timary, P. (2007) · Psychoneuroendocrinology · doi:10.1016/j.psyneuen.2007.07.009 · Cited by 267 · see citing works
Self-citationMikolajczak, M., Petrides, K. V., & Hurry, J. (2009) · British Journal of Clinical Psychology · doi:10.1348/014466508x386027 · Cited by 264 · see citing works
Self-citationTrait emotional intelligence and the cognitive appraisal of stressful events: An exploratory study
Mikolajczak, M., & Luminet, O. (2008) · Personality and Individual Differences · doi:10.1016/j.paid.2007.12.012 · Cited by 244 · see citing works
Self-citationLee, J., & Ok, C. “. (2013) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2013.08.014 · Cited by 241 · see citing works
Wang, H., Hall, N. C., & Taxer, J. L. (2019) · Educational Psychology Review · doi:10.1007/s10648-019-09475-3 · Cited by 241 · see citing works
Lamothe, M., Rondeau, É., Malboeuf-Hurtubise, C., Duval, M., & Sultan, S. (2016) · Complementary Therapies in Medicine · doi:10.1016/j.ctim.2015.11.001 · Cited by 228 · see citing works
Wang, D., Wang, X., & Xia, N. (2017) · Safety Science · doi:10.1016/j.ssci.2017.11.020 · Cited by 224 · see citing works
Yin, H. (2015) · Teachers and Teaching · doi:10.1080/13540602.2014.995482 · Cited by 212 · see citing works
A Meta-Analysis of the Relationships Between Emotional Intelligence and Employee Outcomes
Doğru, Ç. (2022) · Frontiers in Psychology · doi:10.3389/fpsyg.2022.611348 · Cited by 189 · see citing works
Andrei, F., Siegling, A. B., Aloe, A. M., Baldaro, B., & Petrides, K. V. (2016) · Journal of Personality Assessment · doi:10.1080/00223891.2015.1084630 · Cited by 235 · see citing works
Laborde, S., Brüll, A., Weber, J., & Anders, L. S. (2011) · Personality and Individual Differences · doi:10.1016/j.paid.2011.03.003 · Cited by 185 · see citing works
Tourism impacts, emotions and stress
Jordan, E. J., Spencer, D. M., & Prayag, G. (2019) · Annals of Tourism Research · doi:10.1016/j.annals.2019.01.011 · Cited by 178 · see citing works
A literature review of emotional intelligence and nursing education
Dugué, M., Sirost, O., & Dosseville, F. E. M. (2021) · Nurse Education in Practice · doi:10.1016/j.nepr.2021.103124 · Cited by 178 · see citing works
Emotional intelligence, coping and exam-related stress in Canadian undergraduate students
Austin, E. J., Saklofske, D. H., & Mastoras, S. M. (2010) · Australian Journal of Psychology · doi:10.1080/00049530903312899 · Cited by 174 · see citing works
Austin, E. J., Dore, T. C. P., & O’Donovan, K. M. (2007) · Personality and Individual Differences · doi:10.1016/j.paid.2007.10.001 · Cited by 173 · see citing works
Investigation of the construct of trait emotional intelligence in children
Mavroveli, S., Petrides, K. V., Shove, C., & Whitehead, A. (2008) · European Child & Adolescent Psychiatry · doi:10.1007/s00787-008-0696-6 · Cited by 172 · see citing works
Emotional Intelligence Buffers the Effects of Negative Emotions on Job Burnout in Nursing
Szczygiel, D. D., & Mikolajczak, M. (2018) · Frontiers in Psychology · doi:10.3389/fpsyg.2018.02649 · Cited by 163 · see citing works
Self-citationThe role of trait emotional intelligence in emotion regulation and performance under pressure
Laborde, S., Lautenbach, F., Allen, M. S., Herbert, C., & Achtzehn, S. (2013) · Personality and Individual Differences · doi:10.1016/j.paid.2013.09.013 · Cited by 155 · see citing works
Incivility, satisfaction and turnover intention of tourist hotel chefs
Chen, H.-T., & Wang, C. (2019) · International Journal of Contemporary Hospitality Management · doi:10.1108/ijchm-02-2018-0164 · Cited by 152 · see citing works
Mikolajczak, M., Petrides, K. V., Coumans, N., & Luminet, O. (2009) · Digital Access to Libraries (Université catholique de Louvain (UCL), l'Université de Namur (UNamur) and the Université Saint-Louis (USL-B)) · Cited by 147 · see citing works
Self-citationEmotional intelligence as a crucial component to medical education
Johnson, D. R. (2015) · International Journal of Medical Education · doi:10.5116/ijme.5654.3044 · Cited by 138 · see citing works
CHOU, H. Y., Hecker, R., & Martin, A. J. (2011) · Journal of Nursing Management · doi:10.1111/j.1365-2834.2011.01305.x · Cited by 138 · see citing works
A nationally representative study of emotional competence and health.
Mikolajczak, M., Avalosse, H., Vancorenland, S., Verniest, R., Callens, M., van Broeck, N., Fantini-Hauwel, C., & Mierop, A. (2015) · Emotion · doi:10.1037/emo0000034 · Cited by 137 · see citing works
Self-citationPerceived organizational politics, emotional intelligence and work outcomes
Meisler, G., & Vigoda‐Gadot, E. (2014) · Personnel Review · doi:10.1108/pr-02-2012-0040 · Cited by 128 · see citing works
Phenotypic and Genetic Associations Between the Big Five and Trait Emotional Intelligence
Vernon, P. A., Villani, V. C., Schermer, J. A., & Petrides, K. V. (2008) · Twin Research and Human Genetics · doi:10.1375/twin.11.5.524 · Cited by 124 · see citing works
Cohen, A. G., & Abedallah, M. (2015) · Management Research Review · doi:10.1108/mrr-10-2013-0238 · Cited by 124 · see citing works
Thomas, C. L., & Allen, K. (2020) · Journal of Further and Higher Education · doi:10.1080/0309877x.2020.1741520 · Cited by 124 · see citing works
Personal factors related to compassion fatigue in health professionals
Zeidner, M., Hadar, D., Matthews, G., & Roberts, R. D. (2013) · Anxiety Stress & Coping · doi:10.1080/10615806.2013.777045 · Cited by 122 · see citing works
Trait emotional intelligence and its links to university performance: An examination
Sánchez‐Ruiz, M., Mavroveli, S., & Poullis, J. (2012) · Personality and Individual Differences · doi:10.1016/j.paid.2012.11.013 · Cited by 121 · see citing works
Jafri, M. H., Dem, C., & Choden, S. (2016) · Business Perspectives and Research · doi:10.1177/2278533715605435 · Cited by 116 · see citing works
Emotional intelligence, personality, stress, and burnout among educators.
Zysberg, L., Orenshtein, C., Gimmon, E., & Robinson, R. (2016) · International Journal of Stress Management · doi:10.1037/str0000028 · Cited by 116 · see citing works
Job burnout: The contribution of emotional stability and emotional self‐efficacy beliefs
Alessandri, G., Perinelli, E., Longis, E. D., Schaufeli, W. B., Theodorou, A., Боргогни, Л., Caprara, G. V., & Cinque, L. (2018) · Journal of Occupational and Organizational Psychology · doi:10.1111/joop.12225 · Cited by 116 · see citing works
Team Emotional Intelligence and Performance
Chang, J. W., Sy, T., & Choi, J. N. (2011) · Small Group Research · doi:10.1177/1046496411415692 · Cited by 115 · see citing works
Hubscher-Davidson, S. (2017) · Routledge eBooks · doi:10.4324/9781315720388 · Cited by 114 · see citing works
Incremental Validity of the Trait Emotional Intelligence Questionnaire–Short Form (TEIQue–SF)
Siegling, A., Vesely, A. K., Petrides, K., & Saklofske, D. (2015) · Journal of Personality Assessment · doi:10.1080/00223891.2015.1013219 · Cited by 119 · see citing works
Raman, P., Sambasivan, M., & Kumar, N. (2016) · Journal of Work and Organizational Psychology · doi:10.1016/j.rpto.2015.11.002 · Cited by 109 · see citing works
Emotional intelligence, emotional labor, and job satisfaction among physicians in Greece
Psilopanagioti, A., Anagnostopoulos, F., Mourtou, E., & Niakas, D. A. (2012) · BMC Health Services Research · doi:10.1186/1472-6963-12-463 · Cited by 109 · see citing works
Córdova, A., Caballero-García, A., Drobnic, F., Roche, E., & Noriega, D. C. (2023) · Healthcare · doi:10.3390/healthcare11121787 · Cited by 108 · see citing works
Emotional Intelligence and Translation Studies: A New Bridge
Hubscher-Davidson, S. (2014) · Meta Journal des traducteurs · doi:10.7202/1024177ar · Cited by 103 · see citing works
A behavioral genetic study of trait emotional intelligence.
Vernon, P. A., Petrides, K. V., Bratko, D., & Schermer, J. A. (2008) · Emotion · doi:10.1037/a0013439 · Cited by 96 · see citing works
Emotional intelligence and affective events in nurse education: A narrative review
Lewis, G. M., Neville, C. C., & Ashkanasy, N. M. (2017) · Nurse Education Today · doi:10.1016/j.nedt.2017.04.001 · Cited by 91 · see citing works
Lv, Q., Xu, S. T., & Ji, H. (2012) · Journal of Human Resources in Hospitality & Tourism · doi:10.1080/15332845.2012.648837 · Cited by 86 · see citing works
Prentice, C., Chen, P., & King, B. E. M. (2013) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2013.06.007 · Cited by 84 · see citing works
The effects of emotional labor on frontline employee creativity
Geng, Z., Liu, C., Liu, X., & Feng, J. (2014) · International Journal of Contemporary Hospitality Management · doi:10.1108/ijchm-12-2012-0244 · Cited by 82 · see citing works
Mróz, J., & Kaleta, K. (2016) · International Journal of Occupational Medicine and Environmental Health · doi:10.13075/ijomeh.1896.00578 · Cited by 80 · see citing works
The link between burnout and job performance: a meta-analysis
Corbeanu, A., Iliescu, D., Ion, A., & Spînu, R. (2023) · European Journal of Work and Organizational Psychology · doi:10.1080/1359432x.2023.2209320 · Cited by 73 · see citing works
Sohn, H.-K., & Lee, T. J. (2012) · Tourism Management · doi:10.1016/j.tourman.2011.02.010 · Cited by 67 · see citing works
Emotional Intelligence and Physical Health
Keefer, K. V., Parker, J. D. A., & Saklofske, D. H. (2009) · Plenum series on human exceptionality · doi:10.1007/978-0-387-88370-0_11 · Cited by 71 · see citing works
Emotional labour in librarians' instructional work
Julien, H., & Genuis, S. K. (2009) · Journal of Documentation · doi:10.1108/00220410910998924 · Cited by 70 · see citing works
The relationship between emotional intelligence and stress management
Ramesar, S., Koortzen, P., & Oosthuizen, R. M. (2009) · SA Journal of Industrial Psychology · doi:10.4102/sajip.v35i1.443 · Cited by 68 · see citing works
Blanco‐Donoso, L. M., Garrosa, E., Demerouti, E., & Jiménez, B. M. (2016) · International Journal of Stress Management · doi:10.1037/str0000023 · Cited by 67 · see citing works
Chapter 11 Using an emotion regulation framework to predict the outcomes of emotional labor
Mikolajczak, M., Tran, V., Brotheridge, C. M., & Gross, J. J. (2009) · Research on emotion in organizations · doi:10.1108/s1746-9791(2009)0000005013 · Cited by 67 · see citing works
Self-citationKarim, J., & Weisz, R. (2011) · Psychological Studies · doi:10.1007/s12646-011-0107-9 · Cited by 66 · see citing works
Малинаускас, Р. К., & Malinauskiene, V. A. (2020) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph17051605 · Cited by 65 · see citing works
Mikolajczak, M., Roy, E., Verstrynge, V., & Luminet, O. (2009) · British Journal of Psychology · doi:10.1348/000712608x395522 · Cited by 65 · see citing works
Self-citationAshkanasy, N. M., & Battel, A. (2022) · Elsevier eBooks · doi:10.1016/b978-0-323-91497-0.00035-7 · Cited by 64 · see citing works
Examination of Factors Affecting Hotel Employees’ Service Orientation
Lee, J., & Ok, C. “. (2013) · Journal of Hospitality & Tourism Research · doi:10.1177/1096348013491593 · Cited by 63 · see citing works
Trait emotional intelligence and somatic complaints with reference to positive and negative mood
Andrei, F., & Petrides, K. V. (2013) · Psihologija · doi:10.2298/psi1301005a · Cited by 63 · see citing works
Meyerson, J., Gelkopf, M., Eli, I., & Uziel, N. (2019) · International Dental Journal · doi:10.1111/idj.12523 · Cited by 63 · see citing works
Emotional Intelligence as Moderator of the Surface Acting—Strain Relationship
Prati, L. M., Liu, Y., Perrewé, P. L., & Ferris, G. R. (2009) · Journal of Leadership & Organizational Studies · doi:10.1177/1548051808328518 · Cited by 63 · see citing works
The Influence of Emotional Intelligence and Affectivity on Emotional Labor Strategies at Work
Cheung, F. Y.-L., & Tang, C. S. (2009) · Journal of Individual Differences · doi:10.1027/1614-0001.30.2.75 · Cited by 61 · see citing works
Σταματοπούλου, Μ., Galanis, P., & Prezerakos, P. E. (2016) · Personality and Individual Differences · doi:10.1016/j.paid.2016.02.035 · Cited by 60 · see citing works
The Role of Emotions on Frontline Employee Turnover Intentions
Cho, Y., Rutherford, B. N., Friend, S. B., Hamwi, G. A., & Park, J. (2016) · The Journal of Marketing Theory and Practice · doi:10.1080/10696679.2016.1235960 · Cited by 60 · see citing works
Sliter, M. T., Chen, Y., Withrow, S. A., & Sliter, K. A. (2013) · Experimental Aging Research · doi:10.1080/0361073x.2013.808105 · Cited by 59 · see citing works
Bechtoldt, M. N., & Schneider, V. K. (2016) · Emotion · doi:10.1037/emo0000134 · Cited by 58 · see citing works
Salami, S. O. (2010) · Social Behavior and Personality An International Journal · doi:10.2224/sbp.2010.38.1.75 · Cited by 55 · see citing works
Lin, G., Szczygiel, D. D., Hansotte, L., Roskam, I., & Mikolajczak, M. (2021) · Current Psychology · doi:10.1007/s12144-021-01509-w · Cited by 54 · see citing works
Self-citationLeveraging employee emotional intelligence in casino profitability
Prentice, C. (2016) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2016.08.011 · Cited by 54 · see citing works
Perfiles de regulación emocional y estrés académico en estudiantes de fisioterapia
Cabanach, R. G., Souto-Gestal, A., & Cervantes, R. F. (2017) · European Journal of Education and Psychology · doi:10.1016/j.ejeps.2017.07.002 · Cited by 54 · see citing works
Does dyadic coping mediate the relationship between emotional intelligence (EI) and marital quality?
Zeidner, M., Kloda, I., & Matthews, G. (2013) · Journal of Family Psychology · doi:10.1037/a0034009 · Cited by 52 · see citing works
Emotional competence, attachment, and parenting styles in children and parents
Mortazavizadeh, Z., Goellner, L., & Forstmeier, S. (2022) · Psicologia Reflexão e Crítica · doi:10.1186/s41155-022-00208-0 · Cited by 51 · see citing works
Владимировна, П. О., Kappas, A., & Smith, C. A. (2023) · Emotion Review · doi:10.1177/17540739231164367 · Cited by 51 · see citing works
Jung, H. S., & Yoon, H. H. (2014) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2014.08.003 · Cited by 50 · see citing works
Healing and/or breaking? The mental health implications of repeated economic insecurity
Watson, B., & Osberg, L. S. (2017) · Social Science & Medicine · doi:10.1016/j.socscimed.2017.06.042 · Cited by 50 · see citing works
Tamta, V., & Rao, M. K. (2017) · Global Business Review · doi:10.1177/0972150917713087 · Cited by 50 · see citing works
Ramachandran, Y., Jordan, P., Troth, A., & Lawrence, S. (2011) · International Journal of Work Organisation and Emotion · doi:10.1504/ijwoe.2011.044594 · Cited by 50 · see citing works
Alam, F., Yang, Q., Bhutto, M. Y., & Akhtar, N. (2021) · Frontiers in Psychology · doi:10.3389/fpsyg.2021.715700 · Cited by 49 · see citing works
Kartol, A., Üztemur, S., Griffiths, M. D., & Şahin, D. (2024) · BMC Psychology · doi:10.1186/s40359-024-01860-0 · Cited by 49 · see citing works
Kwak, H., McNeeley, S., & Kim, S.-H. (2018) · Police Quarterly · doi:10.1177/1098611118757230 · Cited by 49 · see citing works
Shukla, A., & Srivastava, R. (2016) · Cogent Business & Management · doi:10.1080/23311975.2016.1201905 · Cited by 48 · see citing works
- Authors
- Mikolajczak, M., Menil, C., & Luminet, O.
- Affiliations
- UCLouvain (BE)
- Corresponding author
- Mikolajczak, Moïra
- Venue
- Journal of Research in Personality
- Publisher
- Elsevier BV
- Published
- 2007-10
- Volume
- 41
- Issue
- 5
- Pages
- 1107-1117
- ISSN
- 0092-6566 (ISSN-L)
- OpenAlex
- W2021054635
- Cited by
- 437
- References
- 16
- Citations by year
- 2026: 33 · 2025: 20 · 2024: 15 · 2023: 31 · 2022: 20 · 2021: 27 · 2020: 32 · 2019: 31 · 2018: 26 · 2017: 28 · 2016: 34 · 2015: 17 · 2014: 26 · 2013: 18 · 2012: 16
- FWCI
- 45.01
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Research in Personality (publishedVersion)
- Digital Access to Libraries (Université catholique de Louvain (UCL), l'Université de Namur (UNamur) and the Université Saint-Louis (USL-B)) (submittedVersion)
- Dépôt institutionnel de l'Université libre de Bruxelles (Université Libre de Bruxelles) (submittedVersion)
- Funders
- Université Catholique de Louvain
- Fonds De La Recherche Scientifique - FNRS
- Topics
- Social Sciences › Sociology and Political Science › Emotional Labor in Professions
- Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
- Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
- Keywords
- trait emotional intelligence, occupational stress, emotional labor, display rules, burnout, somatic symptoms, emotional dissonance, mediation, protective effect
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review