Cited by 0Artificial Intelligence in Healthcare and EducationHealthcare Systems and TechnologyElectronic Health Records Systems

Large Language Model–Generated Electronic Consultations: A Blinded Comparative Study of OpenEvidence and Gastroenterologist Electronic Consultations

Open access
Stephenson, Christopher R., Varayil, Jithinraj Edakkanambeth, Salonen, Bradley R., Wight, Elizabeth C., Sang, Phil D., Ghosh, Aditya K., Shung, Dennis L., Croghan, Ivana T. +2 more·2026·Mayo Clinic Proceedings: Digital Health

Abstract

Objective To evaluate whether a context-specific large language model (LLM), OpenEvidence, can generate gastroenterology/hepatology eConsult responses for metabolic dysfunction–associated steatotic liver disease (MASLD), while characterizing the frequency and potential severity of errors. Patients and Methods In this retrospective cohort study at a tertiary academic medical center, 125 specialist eConsults for MASLD (January 2020–December 2024) were paired with OpenEvidence-generated eConsults produced using OpenEvidence and standardized prompts. Five blinded physician reviewers evaluated all eConsults using a previously validated instrument. A board-certified gastroenterologist independently reviewed OpenEvidence-generated eConsults to identify errors and assess potential for harm. Results OpenEvidence-generated eConsults received higher overall eSQUARE scores than specialist eConsults (mean difference 6.4, 95% CI 6.0–6.9; p<.001) and higher global quality ratings (OR 16.1, 95% CI 12.0–21.5; p<.001). OpenEvidence-generated eConsults were more likely to be rated as providing an appropriate amount of information (70.9% vs 33.9%; OR 6.4, 95% CI 4.8–8.5; p<0.001). Of 125 OpenEvidence-generated eConsults, 12 contained minor errors and 1 contained a potentially major error. Conclusion In this blind comparison of paired eConsults for MASLD, OpenEvidence-generated responses were rated higher in perceived quality and informational adequacy than specialist-authored responses, but occasionally clinically relevant errors occurred. These findings support further evaluation of OpenEvidence -assisted eConsult workflows for protocol-driven conditions.

AI snapshot

Written from the paper’s full text.

TL;DR

In a blinded comparison of 125 paired MASLD eConsults, OpenEvidence-generated responses received higher perceived quality and informational adequacy ratings than gastroenterologist-authored eConsults. However, 13 of 125 OpenEvidence responses contained errors, including 1 potentially major error, so the authors frame the tool as decision support rather than autonomous care.

Key findings

  • OpenEvidence eConsults had higher eSQUARE total scores than GIH eConsults (mean ± SD, 32.5 ± 4.2 vs 26.1 ± 5.8; mean difference, 6.4; 95% CI, 6.0-6.9; P<.001), with higher scores in all 3 domains and global quality (OR, 16.1; 95% CI, 12.0-21.5; P<.001).
  • OpenEvidence responses were more often rated as providing an appropriate amount of information (70.9% vs 33.9%; OR, 6.4; 95% CI, 4.8-8.5; P<.001).
  • Of 125 OpenEvidence-generated eConsults, 13 (10.4%) contained errors: 12 minor errors and 1 potentially major error (0.8%).
  • Error themes among the 12 minor errors were management recommendation gaps (5), extraneous information (4), differential-building issues (3), and inputting normal results (1).

Methods

  • Retrospective cohort study at Mayo Clinic, Rochester, Minnesota, using 125 GIH eConsults for MASLD from January 2020 to December 2024, paired with OpenEvidence-generated eConsults produced in May-June 2025 using standardized prompts.
  • Five blinded GIM physician reviewers evaluated all eConsults with the validated 11-item eSQUARE instrument plus a study-specific item on amount of information; a board-certified gastroenterologist independently reviewed OpenEvidence responses for errors and potential harm.
  • Analyses used linear mixed models for total/domain scores, generalized linear mixed models for global rating and amount of information, with eConsult and reviewer as random effects and response type as a fixed effect.

Limitations

  • The paper states it was a retrospective single-center tertiary referral study focused on MASLD, a relatively protocol-driven condition, and evaluated only OpenEvidence at a single time point, so findings may not generalize to other settings, specialties, conditions, platforms, model versions, or prompting strategies.
  • The paper states that eSQUARE assesses perceived quality of correspondence, not diagnostic accuracy or superior clinical reasoning; citations were removed before blinded review, so citation validity and hallucinated sources were not assessed.
  • The paper states the safety review was exploratory, based on 125 OpenEvidence responses reviewed by a single study-author hepatologist without independent duplication or formal adjudication, was not powered for uncommon serious errors, and could not determine whether errors occurred more or less often than in gastroenterologist-authored responses; the text also makes evident that response length differed substantially between groups, limiting attribution of quality differences to clinical content alone.

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.1016/j.mcpdig.2026.100404

Cites

28 of 28 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

22 of 27 cited sources checked · 9 supported · 0 flagged · accuracy not yet measured

  • Premisecitation

    Most patients with MASLD are managed by primary care clinicians or general internists.

    “MASLD impacts an estimated 25%-35% of adults worldwide, and because most patients with MASLD are managed by PCCs or general internists, the condition represents a common source of eConsult requests.20,21”
    Quote in the paperSubstantial claim1 of 2 sources checked
    • cites [20] Younossi, 2016, Global epidemiology of nonalcoholic fatty liver disease—meta-analytic assessment of prevalence, incidence, and outcomes, Hepatology source
    • cites [21] Kanwal, 2021, Clinical care pathway for the risk stratification and management of patients with nonalcoholic fatty liver disease, Gastroenterology source

      The Abstract (page unavailable) says NAFLD is most often managed in primary care or endocrine clinics, supporting the primary-care part of the claim. It does not identify general internists as the alternative; it names endocrine clinics instead. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
  • Premisecitation

    MASLD-related consultations often center around risk stratification, diagnostic workup, and management of underlying metabolic conditions.

    “These consultations often center around risk stratification, diagnostic workup, and management of underlying metabolic conditions.22”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [22] Wattacheril, 2023, AGA clinical practice update on the role of noninvasive biomarkers in the evaluation and management of nonalcoholic fatty liver disease: expert review, Gastroenterology source

      The evaluation algorithm (Conclusions; page not available) supports diagnostic workup and fibrosis risk stratification for patients with suspected NAFLD. The review discusses specialist referrals, but the passages do not establish what consultations often center on or say that they include management of underlying metabolic conditions. (LLM, conf=0.83)

      Experimental — accuracy not yet measured
  • Premisereasoning

    Prior studies have not evaluated a large set of paired, real-world specialist eConsults using an eConsult-specific quality instrument.

    “These studies have reported that LLM-generated responses may be perceived favorably, but they have not evaluated a large set of paired, real-world specialist eConsults using an eConsult-specific quality instrument.”
    Quote in the paperSubstantial claim3 of 3 sources checked
    • cites [10] Singhal, 2025, Toward expert-level medical question answering with large language models, Nat Med source
    • cites [13] Ayers, 2023, Comparing physician and artificial intelligence chatbot responses to patient questions posted to a public social media forum, JAMA Intern Med source
    • cites [14] Vishwanath, 2026, General-purpose large language models outperform specialized clinical AI tools on medical benchmarks, Nat Med source

      The Abstract describes an evaluation of 100 real clinician queries, and the RCQ statistical analysis describes paired comparisons of model responses. Neither section addresses prior studies of specialist eConsults or whether those studies used an eConsult-specific quality instrument. Searches for eConsults, specialist consultations, and favorable perceptions found no passage establishing the claimed research gap. (LLM, conf=0.76)

      Experimental — accuracy not yet measured
  • Premisecitation

    Risks of eConsults may be amplified in AI-generated responses because LLMs must infer clinical nuance from limited input and may struggle with incomplete data.

    “These risks may be amplified in AI-generated responses because LLMs must infer clinical nuance from limited input and may struggle with incomplete data.16”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [16] Kim, 2025, Limitations of large language models in clinical problem-solving arising from inflexible reasoning, Sci Rep source

      The Methods (mARC-QA Question Design; page unavailable) describe cases where LLMs perform poorly at deciding whether to seek missing clinical information, supporting the concern about incomplete data. The paper does not evaluate eConsults or establish that their risks are amplified in AI-generated responses. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
  • Premisecitation

    Experienced specialists may be subject to the 'curse of knowledge' bias, a common cognitive bias where experts, because of their familiarity with a topic, have difficulty recognizing information gaps and identifying the needs of less specialized clinicians.

    “Third, experienced specialists may be subject to the ‘curse of knowledge’ bias, a common cognitive bias where experts, because of their familiarity with a topic, have difficulty recognizing information gaps and identifying the needs of less specialized clinicians.29”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [29] Da Silva, 2023, Editorial: Highlights in psychology: cognitive bias, Front Psychol source

      Split into 2 atoms — 0 confirmed, 2 partially supported, 0 disputed, 0 misattributed, 0 unverifiable. Expand the claim to see per-atom verdicts.

      Experimental — accuracy not yet measured
  • Classified as probably not a substantial claim. 37
  • May combine two claims. 38
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    Another study compared OpenEvidence responses to real clinical dilemmas, including a blinded comparison with human-generated responses, and found comparable subjective ratings of reviewer satisfaction.

    “Another study compared OpenEvidence responses to real clinical dilemmas, including a blinded comparison with human-generated responses, and found comparable subjective ratings of reviewer satisfaction.15”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [15] Ben Shitrit, 2026, Real-world human-LLM Interactions-Prospective blinded versus unblinded expert physician assessments of LLM responses to complex medical dilemmas, PLOS Digit Health source

      The Methods (Study design) confirm that physicians assessed OpenEvidence responses to real clinical dilemmas alongside manually written human responses in a blinded stage. But the comparable overall satisfaction ratings in Results (Table 1) compare blinded and unblinded LLM responses, not OpenEvidence with human responses. The Discussion says blinded reviewers rated human responses higher on reliability, new information, and clarity, so the claimed comparability with human responses is not established by those passages. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    One study reported that specialists preferred LLM responses compared with generalist physician responses in a pilot study using real-world medical questions.

    “One study reported how specialists preferred LLM responses compared with generalist physician responses in a pilot study using real-world medical questions.10”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [10] Singhal, 2025, Toward expert-level medical question answering with large language models, Nat Med source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    More specialized LLM tools, such as OpenEvidence, have reported high accuracy and performance on the real clinical questions submitted by physicians.

    “More specialized LLM tools, such as OpenEvidence, have reported high accuracy and performance on the real clinical questions submitted by physicians.14”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [14] Vishwanath, 2026, General-purpose large language models outperform specialized clinical AI tools on medical benchmarks, Nat Med source

      The paper evaluates OpenEvidence on 100 real physician queries using blinded clinician ratings (RCQ evaluation; Fig. 2), so the setting and performance assessment match. But it does not report an accuracy percentage for those queries, and it places OpenEvidence below the general-purpose LLMs in clinician-rated performance. Its 89.6% accuracy figure comes from MedQA questions, not the real clinical queries. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingcitation

    Absolute scores in this study were lower than those reported in the original eSQUARE validation study.

    “Notably, absolute scores in this study were lower than those reported in the original eSQUARE validation study.25”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [25] Tran, 2022, eConsult specialist quality of response (eSQUARE): a novel tool to measure specialist correspondence via electronic consultation, J Telemed Telecare source
    • Rests on an assumption: The eSQUARE instrument is valid for assessing the quality of OpenEvidence-generated eConsults, not only specialist-authored eConsults.
  • May combine two claims.

    Premisecitation

    OpenEvidence, a context-specific LLM for medical applications, can provide clinical decision support and synthesize peer-reviewed literature and clinical guidelines for health care clinicians.

    “OpenEvidence, a context-specific LLM for medical applications, can provide clinical decision support and synthesize peer-reviewed literature and clinical guidelines for health care clinicians.12”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [12] Hurt, 2025, The Use of an artificial intelligence platform OpenEvidence to augment clinical decision-making for primary care physicians, J Prim Care Community Health source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    eConsults can lead to decreased health care utilization and cost savings.

    “eConsults can also lead to decreased health care utilization and cost savings.8,9”
    Quote in the paperNot a substantial claim1 of 2 sources checked
    • cites [8] Whittington, 2021, Cost savings associated with electronic specialty consultations, Am J Manag Care source
    • cites [9] Keely, 2013, Utilization, Benefits, and Impact of an e-consultation service across diverse specialties and primary care providers, Telemed J E Health source

      The Results report that a planned face-to-face referral was avoided in 43% of submitted cases, supporting the claim that eConsults can reduce specialist-service use. The paper does not report cost savings or a cost analysis, so that part of the claim is unsupported. (LLM, conf=0.88)

      Experimental — accuracy not yet measured
  • May combine two claims.

    Study design and conductcitation

    The eSQUARE instrument used is an 11-item validated tool designed to appraise eConsult quality across General, Management, and Communication domains, with strong validity evidence.

    “The eSQUARE instrument is an 11-item validated tool designed to appraise eConsult quality across 3 domains, General, Management, and Communication, along with a single-item global rating.25”
    • Also stated in: § eSQUARE Instrument and Comparison of Specialist and AI eConsults · boosted
      “The instrument reports strong validity evidence, including content validity, internal structure, and evidence of relations with other variables.”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [25] Tran, 2022, eConsult specialist quality of response (eSQUARE): a novel tool to measure specialist correspondence via electronic consultation, J Telemed Telecare source

      Results > Tool development describes 10 assessment items plus a separate global rating scale, not an 11-item tool with an additional global rating. The Discussion reports initial validity evidence and high reliability for assessing specialist eConsult replies. The passages do not identify General, Management, and Communication as three domains. (LLM, conf=0.88)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    MASLD impacts an estimated 25%-35% of adults worldwide.

    “MASLD impacts an estimated 25%-35% of adults worldwide, and because most patients with MASLD are managed by PCCs or general internists, the condition represents a common source of eConsult requests.20,21”
    Quote in the paperNot a substantial claim1 of 2 sources checked
    • cites [20] Younossi, 2016, Global epidemiology of nonalcoholic fatty liver disease—meta-analytic assessment of prevalence, incidence, and outcomes, Hepatology source
    • cites [21] Kanwal, 2021, Clinical care pathway for the risk stratification and management of patients with nonalcoholic fatty liver disease, Gastroenterology source

      The paper’s Abstract reports that approximately 37% of US adults have NAFLD, supporting the broad point that the condition is common. It does not give a worldwide estimate of 25%–35%; both the population and the stated range differ. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
  • May combine two claims.

    Premisecitation

    GI eConsults are an established model with substantial evidence supporting their accuracy and clinical utility.

    “In contrast, GI eConsults are an established model with substantial evidence supporting their accuracy and clinical utility.30”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [30] Anderson, 2021, Implications of electronic consultations for clinician communication and relationships: a qualitative study, Med Care source

      The Abstract says e-consults are increasingly used across health systems and facilitate access to specialty expertise, supporting the general point that they are an established, clinically useful model. The Results (Documentation of Communication) report clinicians’ perceptions of more reliable advice, but the paper does not establish the accuracy of GI eConsults or substantial GI-specific evidence for their clinical utility. (LLM, conf=0.86)

      Experimental — accuracy not yet measured
  • May combine two claims.

    Premisecitation

    eConsults increase access to specialty care in rural and underserved areas, leading to faster specialist access and improved satisfaction among primary care clinicians.

    “They increase access to specialty care in rural and underserved areas, leading to faster specialist access and improved satisfaction among PCCs.7”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [7] Lee, 2020, Electronic Consultations (eConsults) for safe and equitable coordination of virtual outpatient specialty care, Appl Clin Inform source

      The main text (page unavailable) reports faster specialist input and reduced waits for patients facing access barriers, including those in safety-net settings. It identifies rural patients as facing barriers, but does not specifically show improved access for rural patients. It also reports higher satisfaction only among clinicians who believe in eConsults’ mission, not a general increase in primary care clinician satisfaction caused by eConsults. (LLM, conf=0.86)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Previous studies have shown that LLM responses may receive higher ratings than physician responses for patient-facing communication.

    “Previous studies have shown that LLM responses may receive higher ratings than physician responses for patient-facing communication, although length, organization, and perceived empathy may have influenced reviewer preferences.13”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [13] Ayers, 2023, Comparing physician and artificial intelligence chatbot responses to patient questions posted to a public social media forum, JAMA Intern Med source
  • Classified as probably not a substantial claim.

    Premisecitation

    Large language models like OpenAI's GPT-5 and knowledge-specific systems such as OpenEvidence have reported the ability to generate patient-specific, evidence-based recommendations.

    “Large language models (LLMs) like OpenAI’s GPT-5 and knowledge-specific systems, such as OpenEvidence, have reported the ability to generate patient-specific, evidence-based recommendations.10”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [10] Singhal, 2025, Toward expert-level medical question answering with large language models, Nat Med source

      The Abstract and “Chain of retrieval” section report that Med-PaLM 2 answered real-world bedside consultation questions and used external medical information to improve grounding. They do not report this ability for GPT-5 or OpenEvidence, or establish that either system generates patient-specific, evidence-based recommendations. (LLM, conf=0.86)

      Experimental — accuracy not yet measured
  • May combine two claims.

    Premisecitation

    The original eSQUARE validation study reported that the instrument could distinguish among eConsults categorized as low, moderate, or high quality, but it did not establish validated score thresholds or a minimally important difference for these values.

    “The original eSQUARE validation study reported that the instrument could distinguish among eConsults categorized as low, moderate, or high quality. However, it did not establish validated score thresholds or a minimally important difference for these values.”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [25] Tran, 2022, eConsult specialist quality of response (eSQUARE): a novel tool to measure specialist correspondence via electronic consultation, J Telemed Telecare source
  • Classified as probably not a substantial claim.

    Premisecitation

    eConsults enable asynchronous communication between primary care clinicians and specialists without in-person visits.

    “eConsults enable asynchronous communication between PCCs and specialists without in-person visits.5”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [5] Thind, 2025, Evaluating the impact of an eConsult platform on specialty care access for Medicaid patients, J Am Board Fam Med source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Prior studies on clinical documentation suggest that structured formats improve readability and may be perceived as higher quality.

    “Prior studies on clinical documentation suggest that structured formats improve readability and may be perceived as higher quality.27,28”
    Quote in the paperNot a substantial claim1 of 2 sources checked
    • cites [27] Ebbers, 2022, The impact of structured and standardized documentation on documentation quality: a multicenter, retrospective study, J Med Syst source
    • cites [28] Klappe, 2023, Correctly structured problem lists lead to better and faster clinical decision-making in electronic health records compared to non-curated problem lists: a single-blinded crossover randomized controlled trial, Int J Med Inform source
  • May combine two claims.

    Findingown data

    OpenEvidence-generated eConsults received higher ratings of perceived quality and informational adequacy than gastroenterologist-authored responses for MASLD, although clinically relevant errors were identified.

    “OpenEvidence-generated eConsults received higher ratings of perceived quality and informational adequacy than gastroenterologist-authored responses for MASLD, although clinically relevant errors were identified.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: The eSQUARE instrument is valid for assessing the quality of OpenEvidence-generated eConsults, not only specialist-authored eConsults.
    • Rests on an assumption: Removing citations from OpenEvidence-generated eConsults before blinded review was sufficient to prevent reviewers from identifying the source and did not alter the perceived quality of the responses.
  • May combine two claims.

    Findingown data

    OpenEvidence-generated eConsults were substantially longer and more consistently structured than specialist-authored eConsults, and reviewers more often judged them to contain an appropriate amount of information.

    “OpenEvidence-generated eConsults were substantially longer and more consistently structured than specialist-authored eConsults, and reviewers more often judged them to contain an appropriate amount of information.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    Individual reviewers reported consistent findings across all domains and global quality ratings, with OpenEvidence-generated eConsults receiving higher scores than GIH eConsults.

    “Individual reviewers reported consistent findings across all domains and global quality ratings, with OpenEvidence-generated eConsults receiving higher scores than GIH eConsults.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    OpenEvidence-generated eConsults had a mean of 639 words, a median of 644 words, a minimum of 279 words, and a maximum of 848 words.

    “OpenEvidence-generated eConsults were longer, with a mean of 639 words, a median of 644 words, a minimum of 279 words, and a maximum of 848 words.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    OpenEvidence-generated responses had higher word counts, with the 2.5th percentile of the distribution at ∼450 words, and reported a more modest increase in eSQUARE total score across their word count range.

    “OpenEvidence-generated responses had higher word counts, with the 2.5th percentile of the distribution at ∼450 words, and reported a more modest increase in eSQUARE total score across their word count range (Supplemental Figure 2, available online at https://www.mcpdigitalhealth.org/).”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    The median word count was 297 (Q1, Q3: 215-356) for GIH responses and 668 (619-734) for OpenEvidence-generated responses, with minimal overlap between distributions.

    “The median (Q1, Q3) word count was 297 (215-356) words for GIH responses and 668 (619-734) words for OpenEvidence-generated responses, with minimal overlap between the distributions (Supplemental Figure 1, available online at https://www.mcpdigitalhealth.org/).”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    GIH eConsults had a mean of 318 words, a median of 295 words, a minimum of 77 words, and a maximum of 1571 words.

    “GIH eConsults had a mean of 318 words, a median of 295 words, a minimum of 77 words, and a maximum of 1571 words.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    Errors were identified in 13 of 125 OpenEvidence-generated eConsults (10.4%), including 12 minor errors and 1 potentially major error (0.8%).

    “Errors were identified in 13 of 125 OpenEvidence-generated eConsults (10.4%), including 12 responses with minor errors and 1 response with an error classified as potentially major (0.8%).”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    Although there was heterogeneity in absolute scores among reviewers, the overall pattern of findings was consistent across all reviewers.

    “Although there was heterogeneity in absolute scores among reviewers, the overall pattern of findings was consistent across all reviewers.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    Each reviewer identified statistically significant differences between OpenEvidence-generated and GIH eConsults across all domains and global quality ratings, although there was heterogeneity in absolute scores.

    “Although there was heterogeneity in absolute scores, each reviewer identified statistically significant differences between OpenEvidence-generated and GIH eConsults across all domains and global quality ratings (Table 1).”
    Quote in the paperSubstantial claim
    • Rests on an assumption: The eSQUARE instrument is valid for assessing the quality of OpenEvidence-generated eConsults, not only specialist-authored eConsults.
    • Rests on an assumption: Removing citations from OpenEvidence-generated eConsults before blinded review was sufficient to prevent reviewers from identifying the source and did not alter the perceived quality of the responses.
  • May combine two claims.

    Findingown data

    OpenEvidence-generated eConsults consistently followed a structured format, including headers, bullet points, and numbered problem lists, whereas GIH eConsults more commonly consisted of longer narrative text, often without separation between clinical assessment and management recommendations.

    “OpenEvidence-generated eConsults consistently followed a structured format, including headers, bullet points, and numbered problem lists. In contrast, GIH eConsults more commonly consisted of longer narrative text, often without separation between clinical assessment and management recommendations.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    Among GIH responses, scores increased with increasing length among shorter responses but plateaued at approximately 350-400 words, whereas OpenEvidence responses were substantially longer overall and reported only a modest upward trend across their observed range.

    “Among GIH responses, scores increased with increasing length among shorter responses but plateaued at ∼350-400 words, whereas OpenEvidence responses were substantially longer overall and reported only a modest upward trend across their observed range.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductreasoning

    As a retrospective single-center study at a tertiary referral center, findings may not generalize to community practice settings or to health systems with different eConsult workflows.

    “First, as a retrospective single-center study at a tertiary referral center, findings may not generalize to community practice settings or to health systems with different eConsult workflows.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    The findings provide a rationale for using OpenEvidence as a drafting or decision support tool with specialist oversight.

    “Rather, they provide a rationale using OpenEvidence as a drafting or decision support tool with specialist oversight.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: The eSQUARE instrument is valid for assessing the quality of OpenEvidence-generated eConsults, not only specialist-authored eConsults.
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationown data

    OpenEvidence-generated recommendations should be considered decision support rather than autonomous clinical care.

    “At the same time, the detection of clinically relevant errors, including one potentially major error, highlights that OpenEvidence-generated recommendations should be considered decision support rather than autonomous clinical care.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Study design and conductreasoning

    The study was not powered to estimate uncommon but potentially serious errors, so the reported error frequencies should not be interpreted as generalizable estimates of platform safety.

    “In addition, the study was not powered to estimate uncommon but potentially serious errors. As such, the reported error frequencies should not be interpreted as generalizable estimates of platform safety.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Study design and conductnone given

    Reviewers were blinded to the consult type (AI vs GIH specialist) during the review process.

    “Reviewers were blinded to the consult type (AI vs GIH specialist) during the review process.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Study design and conductnone given

    Both AI and GIH eConsults were reformatted into text documents to reduce stylistic cues.

    “Both AI and GIH eConsults were reformatted into text documents to reduce stylistic cues.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning

    Reviewers differed in their overall scoring stringency while the direction of the comparison remained consistent across reviewers.

    “This suggests that reviewers differed in their overall scoring stringency while the direction of the comparison remained consistent across reviewers.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The eSQUARE instrument is valid for assessing the quality of OpenEvidence-generated eConsults, not only specialist-authored eConsults.
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given

    The study was not designed to assess downstream utilization, referral avoidance, time to resolution, or patient-level safety outcomes.

    “The study was also not designed to assess downstream utilization, referral avoidance, time to resolution, or patient-level safety outcomes.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductnone given

    Platform-internal system instructions and model settings were proprietary and were not visible to the investigators.

    “Platform-internal system instructions and model settings were proprietary and were not visible to the investigators.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Interpretationreasoning

    If implemented, OpenEvidence-assisted workflows may be most valuable as a mechanism to improve consistency, readability, and completeness of consultation while still requiring clinician review for correctness and appropriateness to the individual patient.

    “If implemented, OpenEvidence-assisted workflows may therefore be most valuable as a mechanism to improve consistency, readability, and completeness of consultation while still requiring clinician review for correctness and appropriateness to the individual patient.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The eSQUARE instrument is valid for assessing the quality of OpenEvidence-generated eConsults, not only specialist-authored eConsults.
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductcitation

    All eConsults and referral notes were deidentified following safe harbor procedures.

    “All eConsults and referral notes were deidentified following safe harbor procedures.26”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [26]

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductnone given

    eSQUARE assesses physician reviewers' perceptions of the quality of specialist correspondence; higher total or domain scores do not establish greater diagnostic accuracy, superior management decisions, or superior underlying clinical reasoning.

    “Fifth, eSQUARE assesses physician reviewers’ perceptions of the quality of specialist correspondence. Higher total or domain scores do not establish greater diagnostic accuracy, superior management decisions, or superior underlying clinical reasoning.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Study design and conductown data

    To establish response process validity, all reviewers jointly evaluated 2 mock eConsults using the eSQUARE instrument and a study-specific item assessing the amount of information, and discussed item interpretation to ensure consistency.

    “To establish response process validity, all reviewers jointly evaluated 2 mock eConsults using the eSQUARE instrument and a study-specific item assessing the amount of information. Reviewers discussed item interpretation to ensure consistency.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given

    No identifiable patient data was retained during analysis.

    “No identifiable patient data was retained during analysis.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationreasoning

    This may enhance clarity and perceived usefulness, particularly when evaluating eConsults using a quality assessment instrument, such as eSQUARE.

    “This may enhance clarity and perceived usefulness, particularly when evaluating eConsults using a quality assessment instrument, such as eSQUARE.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The eSQUARE instrument is valid for assessing the quality of OpenEvidence-generated eConsults, not only specialist-authored eConsults.
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductreasoning

    The eSQUARE instrument does not independently establish diagnostic accuracy or assess the quality of underlying clinical reasoning.

    “Although the instrument includes a management domain, it does not independently establish diagnostic accuracy or assess the quality of underlying clinical reasoning.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Study design and conductnone given

    The error review was performed by a single study-author hepatologist, was not independently duplicated, and did not include a formal adjudication process.

    “The review was performed by a single study-author hepatologist, was not independently duplicated, and did not include a formal adjudication process.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Premisenone given

    Data regarding the performance and safety of context-specific platforms such as OpenEvidence within eConsult workflows remain limited.

    “Data regarding the performance and safety of context-specific platforms such as OpenEvidence within eConsult workflows remain limited.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Study design and conductnone given

    The expert review was designed as an exploratory characterization of errors in OpenEvidence-generated responses rather than as a formally powered or independent safety assessment.

    “The expert review was designed as an exploratory characterization of errors in the OpenEvidence-generated responses rather than as a formally powered or independent safety assessment.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Study design and conductnone given

    The GIH and OpenEvidence-generated eConsults were randomized before review.

    “The GIH eConsults and OpenEvidence-generated eConsults were randomized before review.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Study design and conductreasoning

    Because the original referral order was unavailable, the referral question was extracted from the gastroenterologist-authored eConsult when explicitly documented; therefore, the absence of a recorded question did not necessarily indicate that the original referral lacked a discrete clinical question.

    “Because the original referral order was unavailable, the referral question was extracted from the gastroenterologist-authored eConsult when explicitly documented. Therefore, the absence of a recorded question did not necessarily indicate that the original referral lacked a discrete clinical question.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductreasoning

    The study evaluated only OpenEvidence, a proprietary platform, using standardized prompts at a single point in time; performance may differ across platforms, model versions, specialties, clinical conditions, input formats, and prompting strategies, so findings should be interpreted as specific to OpenEvidence and not generalized to all LLM-generated eConsults.

    “Third, this study evaluated only OpenEvidence, a proprietary platform, using standardized prompts at a single point in time. Performance may differ across platforms, model versions, specialties, clinical conditions, input formats, and prompting strategies. These findings should be interpreted as specific to OpenEvidence and should not be generalized to all LLM-generated eConsults.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given

    The additional item assessing the amount of information has not been validated specifically for OpenEvidence-generated eConsults.

    “Fourth, the additional item assessing the amount of information has not been validated specifically for OpenEvidence-generated eConsults.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Study design and conductreasoning

    Evolving standards of care remain a potential source of bias, and future work should incorporate temporally matched comparisons to further mitigate this concern.

    “Regardless, evolving standards of care remain a potential source of bias, and future work should incorporate temporally matched comparisons to further mitigate this concern.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductnone given

    This study was reviewed and approved by the Mayo Clinic institutional review board and deemed to be of minimal risk.

    “This study was reviewed and approved by the Mayo Clinic institutional review board and deemed to be of minimal risk.”
    • Also stated in: § Ethics Statement · plain
      “This study was reviewed and approved by the Mayo Clinic Institutional Review Board and deemed to be of minimal risk.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Study design and conductreasoning

    The present study did not evaluate a combined human-plus-AI workflow and therefore cannot determine whether OpenEvidence assistance improves final response quality, reduces specialist time or cognitive burden, or decreases or introduces clinical errors.

    “However, the present study did not evaluate this combined workflow and therefore cannot determine whether OpenEvidence assistance improves final response quality, reduces specialist time or cognitive burden, or decreases or introduces clinical errors.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductnone given

    All reviewers in the study jointly evaluated 2 mock eConsults and were instructed to avoid ceiling effects by applying the full Likert scale thoughtfully rather than defaulting to higher scores.

    “All reviewers in our study jointly evaluated 2 mock eConsults and were instructed to avoid ceiling effects by applying the full Likert scale thoughtfully rather than defaulting to higher scores.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductown data

    The specific underlying OpenEvidence model version was not displayed by the platform and therefore could not be recorded.

    “The specific underlying model version was not displayed by the platform and therefore could not be recorded.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductreasoning

    Because the study focused on MASLD, a relatively protocol-driven consultation question with well-described noninvasive risk stratification and management pathways, performance may differ for less protocol-driven consult questions.

    “Second, we focused on MASLD, a relatively protocol-driven consultation question with well-described noninvasive risk stratification and management pathways. Performance may differ for less protocol-driven consult questions.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Study design and conductreasoning

    Although OpenEvidence generates cited recommendations, citations were removed before blinded review to reduce source-identifying cues; therefore, the study did not assess citation validity or the risk of hallucinated sources.

    “Sixth, although OpenEvidence generates cited recommendations, we removed citations before blinded review to reduce source-identifying cues; therefore, we did not assess citation validity or the risk of hallucinated sources.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Study design and conductreasoning

    GIH eConsults were generated from 2020 to 2024, during a period of evolving terminology and management for MASLD, while OpenEvidence-generated eConsults were produced at a single time point and may have reflected more current guideline language.

    “Fourth, GIH eConsults were generated from 2020 to 2024, during a period of evolving terminology and management for MASLD. OpenEvidence-generated eConsults were produced at a single time point and may have reflected more current guideline language.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Study design and conductown data

    Five GIM physicians independently evaluated all eConsults for quality using the eSQUARE instrument.

    “Five physicians (5 GIM physicians) independently evaluated all eConsults for quality using the eSQUARE instrument.”
    Quote in the paperSubstantial claim
59 of 59
  • The paper relies on this without support.

    GIH consultation may be limited in resource-constrained environments, such as rural health.

    “In addition, GIH consultation may be limited in resource-constrained environments, such as rural health.”
  • The paper relies on this without support.

    eConsults may introduce risk when recommendations are applied without a full clinical context.

    “Although eConsults improve access to specialty expertise, they may also introduce risk when recommendations are applied without a full clinical context.”
  • The paper relies on this without support.

    The GIM note, laboratory and imaging results available at the time of the eConsult, and additional abstracted history provide sufficient clinical information to generate an equivalent eConsult.

    “This GIM note, together with laboratory and imaging results available at the time of the eConsult, provided the clinical information used to generate the OpenEvidence consultation. Additional pertinent history, including alcohol, tobacco, and drug use, medications, and past medical and surgical history, was also abstracted from the medical record and included with each case.”
  • The paper relies on this without support.

    The eSQUARE instrument is valid for assessing the quality of OpenEvidence-generated eConsults, not only specialist-authored eConsults.

    “Fifth, eSQUARE assesses physician reviewers’ perceptions of the quality of specialist correspondence.”
  • The paper relies on this without support.

    Removing citations from OpenEvidence-generated eConsults before blinded review was sufficient to prevent reviewers from identifying the source and did not alter the perceived quality of the responses.

    “Sixth, although OpenEvidence generates cited recommendations, we removed citations before blinded review to reduce source-identifying cues; therefore, we did not assess citation validity or the risk of hallucinated sources.”
5 of 5

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

  • Minor-error categories sum to 13, not 12

    Minor

    The four category counts sum to 13, although the sentence presents them as a breakdown of the 12 minor errors. The separately described major error was also coded as a management recommendation gap, so the category counts may include it, but that is inconsistent with the stated denominator of 12.

    Reported 12 · recomputed 13

  • Two different median word counts are reported for each group

    Minor

    The length section reports median word counts of 295 for GIH and 644 for OpenEvidence, then reports 297 and 668, respectively, for the same response groups.

2 of 2

Cites

Flagged first, then by citations

Authors
Stephenson, C. R., Varayil, J. E., Salonen, B. R., Wight, E. C., Sang, P. D., Ghosh, A. K., Shung, D. L., Croghan, I. T., Schroeder, D. R., & Hurt, R. T.
Affiliations
Mayo Clinic (US)
Corresponding author
Stephenson, Christopher R.
Venue
Mayo Clinic Proceedings: Digital Health
Publisher
Elsevier BV
Published
2026-12
Volume
4
Issue
4
Pages
100404
ISSN
2949-7612 (ISSN-L)
OpenAlex
W7213561694
Cited by
0
References
24
FWCI
0.00
Type
journal article
Language
en
Open access
Locations
  • Mayo Clinic Proceedings Digital Health (publishedVersion, cc-by-nc-nd)
  • PubMed Central (publishedVersion, cc-by-nc-nd)
  • PubMed (publishedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
Topics
  • Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Healthcare Systems and Technology
  • Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
Keywords
large language models, OpenEvidence, non-alcoholic fatty liver disease, gastroenterology, hepatology, response quality, medical errors

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-10-30.

Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-30.

Cited sources are checked by gpt-6-sol.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

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