The DOI matches its Crossref record; 91 of the 95 references it cites were found in a registry or an index.
ORGANIZATIONAL PERCEPTION MANAGEMENT
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“using impression management tactics becomes increasingly important in defending against challenges or threats to an organization's reputation”
From Strategic Silence: Withholding Certification Status as a Hypocrisy Avoidance Tactic (2018) · cites this paper as Elsbach, 2003
In the citing paper
“Organizations engage in various forms of impression management to promote positive audience perceptions.”
From Strategic Silence: Withholding Certification Status as a Hypocrisy Avoidance Tactic (2018) · cites this paper as Elsbach, 2003
In the citing paper
“the reputation-enhancing benefits of certifications are derived from two primary factors: certifications provide assurance about an organization's level of performance in a given domain, and they represent a powerful signal of endorsement by other prominent and respected actors”
From Strategic Silence: Withholding Certification Status as a Hypocrisy Avoidance Tactic (2018) · cites this paper as Elsbach, 2003
In the citing paper
“To defend their reputations, organizations will engage in impression management efforts to neutralize threats through rhetorical or symbolic actions that emphasize their positive attributes and socially valued activities”
From Strategic Silence: Withholding Certification Status as a Hypocrisy Avoidance Tactic (2018) · cites this paper as Elsbach, 2003
In the citing paper
“For symbols such as certifications to be used in impression management, they must be visible and salient”
From Strategic Silence: Withholding Certification Status as a Hypocrisy Avoidance Tactic (2018) · cites this paper as Elsbach, 2003
Citations
Cites
A resource‐based view of the firm
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Managing Legitimacy: Strategic and Institutional Approaches
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An integrative model of organizational trust
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995) · The Academy of Management Review · doi:10.2307/258792 · Cited by 10,736
The Social Psychology of Procedural Justice
Lind, E. A., & Tyler, T. R. (1988) · Critical Issues in Social Justice · doi:10.1007/978-1-4899-2115-4 · Cited by 6,585
WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY.
Fombrun, C. J., & Shanley, M. T. (1990) · Academy of Management Journal · doi:10.2307/256324 · Cited by 5,429
The Social Self: On Being the Same and Different at the Same Time
Brewer, M. B. (1991) · Personality and Social Psychology Bulletin · doi:10.1177/0146167291175001 · Cited by 5,107
Whitener, E. M., Brodt, S. E., Korsgaard, M. A., & Werner, J. M. (1998) · The Academy of Management Review · doi:10.5465/amr.1998.926624 · Cited by 4,971
Organizational Images and Member Identification
Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994) · Administrative Science Quarterly · doi:10.2307/2393235 · Cited by 4,915
Nelson, P. J. (1974) · Journal of Political Economy · doi:10.1086/260231 · Cited by 3,414
CORPORATE SOCIAL PERFORMANCE AND ORGANIZATIONAL ATTRACTIVENESS TO PROSPECTIVE EMPLOYEES.
TURBAN, D. B., & GREENING, D. W. (1997) · Academy of Management Journal · doi:10.2307/257057 · Cited by 3,149
Research works printed but not linked: 16
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- Donlon, 2000, Why John Chambers is the CEO of the future?, Chief Executive, 157, 26
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- Elsbach, K. D. (2001a). Coping with hybrid organizational identities: Evidence from California legislative staff. In: J. Wagner (Ed.), Advances in Qualitative Organizational Research (Vol. 3, pp. 59–90). Oxford, UK: Elsevier.
- Elsbach, K. D. (2001b). The architecture of legitimacy: Constructing accounts of organizational controversies. In: J. T. Jost & B. Major (Eds), The Psychology of Legitimacy: Emerging Perspectives on Ideology, Justice, and Intergroup Relations (pp. 391–415). Cambridge, UK: Cambridge University Press.
- Fombrun, C. (1996). Reputation. Boston, MA: Harvard Business School Press.
- Greenberg. J. (1990). Looking fair vs. being fair: Managing impressions of organizational justice. In: B. M. Staw & L. L. Cummings (Eds), Research in Organizational Behavior (Vol. 12, pp. 111–157). Greenwich, CT: JAI Press.
- Hogg, M. A., & Abrams, D. (1988). Social identification: A social psychology of intergroup relations and group processes. London: Routledge.
- Kramer, R. M. (1993). Cooperation and organizational identification. In: J. Keith Murnighan (Ed.), Social Psychology in Organizations (pp. 244–268). Englewood Cliffs, NJ: Prentice-Hall.
- Meyer, M. (1994). Culture club. Business Week Magazine, July 11th, 38–42. New York: McGraw-Hill.
- Mohamed, 2001, Organizational reputation: A literature review and a model, International Journal of Management, 18, 261
- Moscoso, E. (2000). NRA flap: Eagle ruffles feathers. The Atlanta Journal Constitution, June 11th, 7F.
- Ridoutt, 2002, First impressions of organizations and the qualities connoted by wood in interior design, Forest Products Journal, 52, 30
- Russ, G. S. (1991). Symbolic communication and image management in organizations. In: R. A. Giacalone & P. Rosenfeld (Eds), Applied Impression Management (pp. 219–240). Newbury Park, CA: Sage.
- Stoffey, R. W., Millsap, R. E., Smither, J. W., & Reilly, R. R. (1991). The influence of selection procedures on attitudes about organization and job pursuit intentions. Paper presented at the Annual Conference of the Society for Industrial and Organizational Psychology, Saint Louis, MO.
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Cited by
Sorted by citations
Crises and Crisis Management: Integration, Interpretation, and Research Development
Bundy, J. N., Pfarrer, M. D., Short, C. E., & Coombs, W. T. (2016) · Journal of Management · doi:10.1177/0149206316680030 · Cited by 1,613
Media legitimacy and corporate environmental communication
Aerts, W., & Cormier, D. (2008) · Accounting Organizations and Society · doi:10.1016/j.aos.2008.02.005 · Cited by 831
Social Movements as Extra-Institutional Entrepreneurs: The Effect of Protests on Stock Price Returns
King, B. G., & Soule, S. A. (2007) · Administrative Science Quarterly · doi:10.2189/asqu.52.3.413 · Cited by 731
Keeping up Appearances: Reputational Threat and Impression Management after Social Movement Boycotts
McDonnell, M.-H., & King, B. (2013) · Administrative Science Quarterly · doi:10.1177/0001839213500032 · Cited by 618
The gender composition of corporate boards: A review and research agenda
Kirsch, A. (2017) · The Leadership Quarterly · doi:10.1016/j.leaqua.2017.06.001 · Cited by 619
Metadata
- Authors
- Elsbach, K. D.
- Corresponding author
- Elsbach, Kimberly D
- ORCID
- Elsbach, Kimberly D
- Venue
- Research in Organizational Behavior
- Publisher
- Elsevier BV
- Published
- 2003-01
- Volume
- 25
- Pages
- 297-332
- ISSN
- 0191-3085 (ISSN-L)
- OpenAlex
- W4211039724
- Cited by
- 277
- References
- 95
- Citations by year
- 2026: 11 · 2025: 17 · 2024: 19 · 2023: 12 · 2022: 23 · 2021: 21 · 2020: 31 · 2019: 15 · 2018: 20 · 2017: 15 · 2016: 16 · 2015: 15 · 2014: 13 · 2013: 15 · 2012: 11
- FWCI
- 5.24
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Research in Organizational Behavior (publishedVersion)
- Topics
- Social Sciences › Communication › Public Relations and Crisis Communication
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Identity and Reputation
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
- Keywords
- organizational reputation, corporate image, critical audiences, organizational legitimacy, face-saving, organizational scandals, organizational identity, strategic communication
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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