Benefits of and barriers to involving users in medical device technology development and evaluation
Open accessAbstract
Objectives:This study investigated the benefits of and barriers to user involvement in medical device technology development and evaluation. Methods:A structured review of published literature in peer-reviewed journals was conducted. Results:This literature review revealed that the main benefits of user involvement were an increased access to user needs, experiences, and ideas; improvements in medical device designs and user interfaces; and an increase in the functionality, usability, and quality of the devices. On the other hand, resource issues, particularly those of time and money were found the key impediments to involving users in the development and evaluation of medical device technologies. This study also has categorized both the benefits of and barriers to user involvement. Conclusions:The involvement of users in medical device technology development and evaluation requires resources, which are limited; however, this involvement is essential from both users and manufacturers perspectives.
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Involving end-users in development of telecare products and services can ensure human and non-technology issues are considered, improving usability and acceptability of the technology.
“Involving end-users in the development of telecare products and services can ensure that human and non-technology issues are taken into consideration, which improves the usability and acceptability of the technology that is being developed [13-15].”
From Experiences of Multidisciplinary Development Team Members During User-Centered Design of Telecare Products and Services: A Qualitative Study (2014) · cites this paper as [14]
Previous studies revealed that barriers and challenges can occur during UCD processes that can influence collaboration between multidisciplinary stakeholders, including communication between team members from different backgrounds, management of expectations, and availability of resources for user involvement.
“Previous studies revealed that various barriers and challenges can occur during UCD processes that can influence the collaboration between multidisciplinary stakeholders. Examples of such barriers are communication between team members from different backgrounds, management of expectations, and availability of recourse for the involvement of users [14,24,25].”
From Experiences of Multidisciplinary Development Team Members During User-Centered Design of Telecare Products and Services: A Qualitative Study (2014) · cites this paper as [14]
The findings of the current study are not entirely in line with Shah et al because recruiting users to be involved in the development team and to test prototypes during iterative UCD seemed a lesser barrier compared to recruiting participants for longitudinal research.
“The findings of the current study are not entirely in line with this since recruiting users to be involved in the development team and to test prototypes during the iterative UCD process seemed a lesser barrier compared to recruiting participant for longitudinal research.”
From Experiences of Multidisciplinary Development Team Members During User-Centered Design of Telecare Products and Services: A Qualitative Study (2014) · cites this paper as [14]
Most barriers identified in this study were in line with previous research.
“Most barriers that were identified were in line with previous research [14,24,25].”
From Experiences of Multidisciplinary Development Team Members During User-Centered Design of Telecare Products and Services: A Qualitative Study (2014) · cites this paper as [14]
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- This article has been published in the International Journal of Technology Assessment in Health Care. Year: 2007, Volume: 23, Issue: 1 Pages: 131-137
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- Authors
- Shah, S. G. S., & Robinson, I.
- Affiliations
- Brunel University of London (GB)
- Venue
- International Journal of Technology Assessment in Health Care
- Publisher
- Cambridge University Press (CUP)
- Published
- 2007-01
- Volume
- 23
- Issue
- 1
- Pages
- 131-137
- ISSN
- 0266-4623 (ISSN-L)
- 1471-6348
- OpenAlex
- W2008615447
- Cited by
- 299
- References
- 76
- Citations by year
- 2026: 16 · 2025: 9 · 2024: 15 · 2023: 26 · 2022: 17 · 2021: 20 · 2020: 23 · 2019: 21 · 2018: 17 · 2017: 24 · 2016: 16 · 2015: 17 · 2014: 18 · 2013: 14 · 2012: 13
- FWCI
- 0.90
- Type
- journal article
- Language
- en
- Open access
- green
- bura.brunel.ac.uk
- Locations
- International Journal of Technology Assessment in Health Care (publishedVersion)
- PubMed (publishedVersion)
- Brunel University Research Archive (BURA) (Brunel University London) (submittedVersion)
- DigitalGeorgetown (Georgetown University Library) (submittedVersion)
- Funders
- Engineering and Physical Sciences Research Council (GR/S29874/01)
- Topics
- Health Sciences › Health Professions › General Health Professions › Mental Health and Patient Involvement
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Health Systems, Economic Evaluations, Quality of Life
- Keywords
- user participation, medical device development, medical device evaluation, user needs, usability, user interface design, resource constraints, patient participation, medical device manufacturers
- MeSH terms
- Community Participation, Humans, Self-Help Devices, Technology Assessment, Biomedical
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