Cited by 168Usability and User Interface DesignInteractive and Immersive DisplaysInformation Systems Theories and Implementation

Physical and Virtual Tools: Activity Theory Applied to the Design of Groupware

Open access
Fjeld, Morten, Lauche, Kristina, Bichsel, Martin, Voorhorst, Fred, Krueger, Helmut, Rauterberg, Matthias·2002·Computer Supported Cooperative Work (CSCW)

Integrity signals

Registry

Crossref · 10.1023/a:1015269228596

Cites

73 of 73 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

4 of 49 cited sources checked · 2 supported · 0 flagged · accuracy not yet measured

  • Findingcitation

    The current combination of implementation and computer graphics performance already permits satisfactory navigation.

    “The current combination of these factors (Fjeld et al., 2000) already allows for satisfactory navigation.”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites Fjeld et al., 2000 source

      The Introduction (page unavailable) says the two navigation methods were implemented in BUILD-IT. But Discussion and Future Work says user-performance evaluation is still planned; it does not establish satisfactory navigation or attribute it to computer-graphics performance. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
  • Findingreasoning

    BUILD-IT is an augmented-reality groupware system that enables co-located users around a table to cooperate in designing a virtual setting.

    “This system enables end-users, grouped around a table, to cooperate in the active design of a virtual setting, thus supporting co-located, instead of distributed, interaction.”
    Quote in the paperSubstantial claim
  • Findingnone given

    In BUILD-IT, the screen projection does not respect the principle of coinciding action and perception spaces.

    “For the image projected on the screen, however, the same principle is not respeted.”
    Quote in the paperNot a substantial claim
  • Findingreasoning

    The box-like brick design makes the bottom of the brick indistinguishable from the table surface, minimizing image disruption.

    “For users, the bottom of the box-like brick is indistinguishable from the table surface, thus minimizing image disruption.”
    Quote in the paperSubstantial claim
  • Findingown data

    The authors' experience with tool usage closely matches Kaptelinin's three-step development model.

    “We observed that our experience is close to an idea of Kaptelinin (1996, p. 62), describing a three-step development of tool usage:”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Kaptelinin (1996, p. 62)

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim. 61
  • May combine two claims. 29
  • The quote only partly states this claim. 1
  • Classified as probably not a substantial claim.

    Premisecitation

    Exploratory epistemic actions are performed to unveil hidden information or gain insight that would otherwise require much mental computation.

    “Exploratory epistemic actions (Kirsh and Maglio, 1994) are performed to unveil hidden information or to gain insight that would otherwise require a great deal of mental computation.”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites Kirsh and Maglio, 1994 source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Bimanual interaction has been extensively studied by Guiard (1987) and Fitzmaurice and Buxton (1997), and guidelines can be drawn from their results.

    “Bimanual interaction has been studied extensively by Guiard (1987) and Fitzmaurice and Buxton (1997) and guidelines may be drawn from their results.”
    Quote in the paperNot a substantial claim1 of 2 sources checked
    • cites Guiard (1987) source
    • cites Fitzmaurice and Buxton (1997) source

      The Experiment section describes a task designed for two-handed use, and the Discussion reports how participants used one or two hands with different devices. But the study primarily compares input-device configurations; it does not extensively investigate bimanual interaction or establish bimanual guidelines. The Related Work section instead says its design goals were guided by earlier research on two-handed interaction. (LLM, conf=0.82)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingcitation

    Using VRML, BUILD-IT receives individual models from a CAD system.

    “Employing Virtual Reality Modeling Language (VRML), individual models are transferred from a CAD system to BUILD-IT (Fjeld et al., 1998b).”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites Fjeld et al., 1998b source
  • May combine two claims.

    Findingown data

    The authors' own design process and the planning task they design for are not exclusively goal-directed; they also have exploratory elements.

    “In our work, however, we have realized that both our own design process and the planning task for which we are designing the groupware are not exclusively goal-directed; they also have exploratory elements.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingnone given

    BUILD-IT has no undo possibility, so users must keep information about previous steps in their planning process.

    “However, there is no possibility of undoing, so users must keep information about previous steps in their planning process.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingreasoning

    BUILD-IT works for one person, but it is most effective when mediating a work group.

    “The BUILD-IT system can be used by a single individual, but its full potential is realized as a mediator among members of a work group (Figure 7).”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingnone given

    Visual feedback in BUILD-IT depends heavily on computer graphics performance and currently causes a delay in updating the image.

    “Visual feedback relies heavily on computer graphics performance and at present results in a delay in updating the image.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Findingnone given

    A particular locking mechanism is based on a particular alignment procedure.

    “A particular kind of locking mechanism is based on one particular kind of alignment procedure.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingreasoning

    The Slider tool arranges both handling and height cues along the height axis, making action and perception fully coincident.

    “With Slider, handling and height cues are both organized along the height axis; thus action and perception are fully coincident (Section 3.2).”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Findingnone given

    Relative to physical model-based layout systems, BUILD-IT represents models in a virtual environment more cheaply, quickly, and exactly.

    “Compared with physical, model-based layout systems, BUILD-IT offers cheaper, quicker, and more exact model representation in a virtual environment.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    The design of BUILD-IT faced three challenges: a potential perceptual problem of users acting in two realities, a technological problem of changing model height, and a mixture of perceptual and technological challenge of using 2D interaction to access a 3D virtual setting.

    “The challenges we faced were of three kinds.First, there is a potential perceptual problem for the users.The users employ physical bricks to design and manipulate a virtual setting which is simultaneously projected onto the table on which the bricks are sitting.Thus, the users are living and acting in two realities at once (Section 4.2.1).Designing bricks to link these realities fluently is”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    The binding between physical bricks and virtual models was kept uniform.

    “The binding between bricks and virtual models was kept uniform.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Findingnone given

    Selecting a virtual model with a physical brick establishes a planar relation in position and rotation between the physical and virtual worlds.

    “At the moment of selecting a virtual model with a physical brick a planar relation -in terms of position and rotation -is established between the physical and the virtual worlds.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    The authors' design team itself experienced a collective learning process during system development work.

    “This was actually experienced by our design team itself during system development work.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    After a planning session, positioned models can be returned from BUILD-IT to the CAD system.

    “After a planning session, the positioned models can be returned to the CAD system.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Findingnone given

    Basic usage of BUILD-IT is acquired within minutes.

    “Basic usage of the system is acquired within minutes.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingcitation

    The second step used physical tools that enhanced performance, yet they were overly tedious to use.

    “Physical tools improved performance but their use was too tedious (Fjeld et al., 1999).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Fjeld et al., 1999

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    Several tools in the paper drew on metaphors, including tower, sliding-rule, floor, and frame.

    “Some of the tools described in this paper were related to, or based on, metaphors, such as tower, sliding-rule, floor, and frame.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    The block brick is easy to grasp and simple to detect, but its height breaks the continuity of the projected image, so it does not always mediate fluently between users and the virtual world.

    “The first feasible brick was the block (Figure 8, right, in center).The advantages of this shape are that users grasp the brick easily and that image detection is simple.However, due to the height of the brick, the continuity of the projected image is broken.Therefore the brick is not always suited to mediate fluently between users and the virtual world.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingreasoning

    In the third step, a second-generation virtual tool (Floor) allowed the virtual floor to be handled with a virtual tool, and the physical tools were no longer needed.

    “In a third step, a second-generation of virtual tools was developed, recombining elements of the first and the second step.Hence, the virtual floor could be handled with a virtual tool; the physical tools were no longer needed.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Findingnone given

    Bimanual interaction underpins exploratory epistemic latitude by enabling zoom.

    “We notice that bimanual interaction underpins exploratory epistemic latitude, by enabling zoom.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    In BUILD-IT, all handling operations affecting virtual models draw on basic, everyday manual skills.

    “For all handling operations affecting virtual models users draw on basic, everyday manual skills -selecting, placing, rotating, re-positioning, and fixing.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Findingown data

    The authors distilled a set of ten design guidelines from their experience using activity theory for graspable groupware design.

    “From the experience we gained in using activity theory for the design of graspable groupware we distilled a set of ten design guidelines.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Findingnone given

    The interaction concept treats bimanual interaction as essential.

    “Bimanual interaction is an essential part of the interaction concept (bottom right).”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    A brick allows users to rotate and position models shown in the plan view.

    “Models projected in the plan view can be rotated and positioned using a brick (bottom left).”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    A single person can also operate BUILD-IT.

    “BUILD-IT can also be used by a single person, but that usage is not the focus of this paper or the work of our group -where social aspects are being discussed and social uses developed.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingnone given

    BUILD-IT provides two views of one setting: a horizontal plan view where action and perception combine, and a vertical side view.

    “The system offers two perspectives of the same setting: a horizontal plan view for combined action and perception and a vertical side view (top right).”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    Activity theory rests on the idea that tools mediate between subjects and objects.

    “Activity theory is based on the concept of tools mediating between subjects and objects.”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites Leont'ev (1978, 1981)

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Engeström (1990, 1996)

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Premisenone given

    A tool mediates activity, connecting a person to physical surroundings and to other people.

    “A tool mediates an activity, thereby connecting a human being, not only to the world of objects -his or her physical surroundings -but also to other human beings.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisenone given

    Results of common objectification can be reports, design documents, prototypes, drawings, or software.

    “The results of a process of common objectification can take the form of reports, design documents, prototypes, drawings, or software.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisenone given

    Augmented reality brings the virtual world of computers into the physical world of everyday human activity.

    “An alternative approach offered by AR is to bring the virtual world of computers into the physical world of everyday human activity.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Premisenone given

    Activity theory holds that the development of thought and cognitive activity requires social interaction and exchange with a physical environment.

    “Fundamental to modern activity theory is the idea that the development of thoughts and cognitive activity requires social interaction and exchange with a physical environment.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    Aicher criticizes planners' lack of doing and overemphasis on reducing real life to inner rational activity.

    “In his 'Writings on the philosophy of making ' Aicher (1996) criticizes the lack of doing by planners and the overemphasis on the reduction of real-life to inner, rational activity.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Aicher (1996)

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    People must be able to employ their everyday motor faculties in computer interaction.

    “Hence, people must be able to employ their everyday motor faculties in their interaction with computers.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    Individual goal setting, planning, and action transfer into collective action regulation.

    “The individual processes of goal setting, planning, and action are transferred intocollective action regulation (Weber, 1997(Weber, , 1999)).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Weber, 1997, 1999

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Premisenone given

    When mental processes are exteriorized as tools, they become more accessible to others and useful for social interaction.

    “When an individual's mental processes are exteriorized in the form of tools -termed objectification -they become more accessible to other people and are therefore useful for social interaction.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    Exploratory epistemic action has no specific goal for initial action; a goal is generated only after feedback.

    “Exploratory epistemic action means that no specific goal is available for initial action.Only after the receipt of feedback, which gives information on the means available, can a goal be generated.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisenone given

    Internalization turns social interaction into mental activity.

    “Via the process of internalization, social interaction turns into mental activity.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    Humans control their behavior from outside by using and creating artifacts.

    “The idea is that humans can control their own behavior -not 'from the inside', on the basis of biological urges, but from the outside, using and creating artifacts”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Engeström (1991)

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Premisecitation

    Rauterberg suggested an interface design where action space and perception space coincide to overcome this separation.

    “To overcome this separation, Rauterberg (1995) suggested an alternative approach to interface design, an approach where action space and perception space coincide.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Rauterberg, 1995

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Premisenone given

    In activity theory, a person's creative interaction with surroundings can lead to the production of tools.

    “In this theory, an individual's creative interaction with his or her surroundings can result in the production of tools.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Using a tool appropriates the collective experience of humanity embodied in it.

    “At the same time the use of a tool appropriates the collective experience of humanity embodied in that tool (Leont'ev, 1982).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Leont'ev, 1982

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    Augmented reality is non-intrusive, using no gloves or helmets, and respects body-space.

    “It is non-intrusive (Vince et al., 1999), using no gloves or helmets, and thereby respects body-space (Rauter- berg, 1999, personal communication).”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites Vince et al., 1999

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Rauterberg, 1999

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationreasoning

    Interpreting 'real' in the handling aspects as 'virtual' can overcome Kaptelinin's limitation and define the border between tool and reality.

    “By interpreting the term 'real' in the handling aspects as 'virtual', we may overcome the limitations pointed out by Kaptelinin (1996), i.e. we may clearly define the border between tool and reality.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Kaptelinin (1996)

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Premisecitation

    When activity shapes surroundings, internal mental activity materializes into artifacts.

    “When activity shapes those surroundings what happens is that internal mental activity materializes into artifacts.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Leont'ev

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisereasoning

    Users can draw on the advantages of a virtually enriched world, which is important for planning tasks.

    “At the same time users can still draw on the advantages of a virtually enriched world, which is of particular importance to planning tasks.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The first brick-based augmented reality system was described by Fitzmaurice et al.

    “The first brick-based AR system was described by Fitzmaurice et al. (1995).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Fitzmaurice et al., 1995 source
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    The authors' design philosophy aims to facilitate creation of such results among a group of users.

    “Therefore, it is part of our design philosophy to facilitate the creation of such results among a group of users.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    The authors map physical aspects to hardware operation, handling aspects to operating groupware, and subject/object-directed aspects to using groupware to solve a task.

    “In our work we understand the physical aspects as how to use the hardware to operate the groupware, the handling aspects as how to operate the groupware, and the subject/object-directed aspects as how to use groupware to solve a task.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    Both physical and virtual models have a rightful place in a planning process.

    “Thus both physical and virtual models have their rightful place in a planning process.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: Virtual models can be more easily changed than physical models.
    • Rests on an assumption: Planning activity is mainly virtual because it involves reflecting on and modifying objects that will only exist in the future.
  • May combine two claims.

    Premisecitation

    Activity is shaped by physical surroundings and also shapes those surroundings.

    “According to Leont'ev, not only is activity shaped by physical surroundings, activity in turn shapes the surroundings.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Leont'ev

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    Aicher advocates a closer connection between action and mental reflection, indicating a need to enable users to bring together action and reflection in human-computer interaction.

    “He advocates a closer connection between action and mental reflection, indicating a need to enable users to bring together action and reflection in human computer interaction.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Aicher (1996)

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Premisecitation

    Bødker distinguishes physical, handling, and subject/object-directed aspects in the use of activity.

    “Another answer is found in Bødker's (1996, pp. 151-152) characterization of the different focuses in the use activity:”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Bødker (1996)

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisereasoning

    The physical environment remains important because it is used for externalizing thoughts and as external memory.

    “Nevertheless, the physical environment remains important, since it is used for the externalization of thoughts and as external memory.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisereasoning

    Human development, physical surroundings, and social culture are co-evolutionary.

    “In this sense we view the developmental processes of human beings, their physical surroundings and social culture as co-evolutionary.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Augmented reality means computer information is projected onto drawings so users can interact with both projected information and the paper drawing.

    “According to Mackay, AR means that computer information is projected onto drawings so that users can interact with both the projected information and the paper drawing.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Mackay et al., 1995 source
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    It is not sufficient to take end-user expectations and preferences as guidelines for future design.

    “Based on this tradition, it is not sufficient to take end-user expectations and preferences as guidelines for future design.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationnone given

    An integral part of the authors' design philosophy is gaining a detailed understanding of the target activity: cooperative planning.

    “An integral part of our design philosophy is to gain a detailed understanding of the target activity: cooperative planning.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    Kaptelinin suggested dealing with two interfaces instead of one user interface, with two borders separating the user from the computer and the user and computer from the outside world.

    “To solve such a problem Kaptelinin (1996, p. 50) suggested:”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Kaptelinin (1996, p. 50)

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    A brick-based interface is significantly easier and more intuitive than a mouse-keyboard-screen.

    “It was shown that a brick-based interface is significantly easier to use and more intuitive than a mouse-keyboard-screen (Rauterberg et al., 1996).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Rauterberg et al., 1996
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    The fluent operation of the navigation methods depends partly on implementation and partly on computer graphics performance.

    “The fluent operation of navigation methods partly relies on implementation and partly on computer graphics performance.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductown data

    The results of the task analysis were used to make decisions about future directions in design.

    “The results were used to make decisions about future directions in our design.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    End-users would project their understanding of existing CAD functionality onto new interfaces without considering the whole socio-technical system.

    “For instance, end-users would project their understanding of existing CAD functionality onto new interfaces without taking into consideration the whole socio-technical system they are part of.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    Such a strategy focuses on what is already available and is of little use for innovative breakthroughs.

    “Such a strategy would focus on what is already available and would be of little use for innovative breakthroughs.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductown data

    The task analysis strategy was to interview planning experts and observe their working processes, then elicit difficulties with the predominant sociotechnical system.

    “The strategy of our task analysis was to interview planning experts and observe their working processes, then to elicit difficulties with the predominant sociotechnical system of meetings, drawings, and single-user CAD applications.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Ware and Rose examined the use of real handles for the rotation of virtual models, supporting the decision to explore virtual solutions.

    “The decision we took, is also supported by Ware and Rose (1999), who examined the use of real handles for the rotation of virtual models.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Ware and Rose, 1999 source
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationreasoning

    The tools described could be significant advances toward a multi-site, multi-user system and thus a technological basis for CSCW.

    “Although we have designed a co-located, multi-user groupware system, the physical and virtual tools presented in this paper may be important steps towards a multi-site, multi-user system and therefore represent a technological foundation for CSCW.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Premisecitation

    Users need to adopt different viewpoints, gain overviews, and examine details fluently.

    “It is necessary to assume different points of view, to get an overview, and to look at things in detail in a fluent manner (Brooks, 1986).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Brooks, 1986
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    In marketing, tangible bricks may stimulate intuitive, play-like interaction, and potential clients may be more involved than in conventional presentations.

    “3. Marketing: For presentation and marketing purposes, tangible bricks may stimulate intuitive, play-like interaction.Potential clients using the system may be more involved than in conventional presentations, where interaction is fully controlled by a salesperson.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationcitation

    Handling zoom through two-handed operations raises the topic of asymmetry.

    “The manner in which zoom is handled, through two-handed operations, raises the topic of asymmetry (Guiard, 1987).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Guiard, 1987 source
  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Interpretationnone given

    The interface allows multiple users to communicate and interact within a shared action-perception space, achieving common objectification.

    “With this interface several users can communicate and interact in a coincident action perception space and thereby reach common objectification.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationnone given

    For CSCW, it is important to investigate which part of an activity is genuinely cooperative and which part merely employs computers for individual work.

    “For CSCW it is of particular importance to investigate which part of an activity is of a genuine cooperative nature and which part merely employs computers for individual work.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    BUILD-IT might stimulate the evolution of CAD systems.

    “It might also stimulate the evolution of CAD systems.6”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationnone given

    BUILD-IT is not intended to replace CAD systems; instead, it could complement them before CAD in early design stages.

    “In all three domains BUILD-IT will not replace CAD systems.Rather, it may serve as a pre-CAD complement in the early stages of design.5 It might also stimulate the evolution of CAD systems.6”
    Quote in the paperSubstantial claim
    • Rests on an assumption: Not all planners are familiar with CAD systems.
    • Rests on an assumption: This unfamiliarity creates a division of labor between planners and CAD specialists, complicating planning.
  • May combine two claims. The quote only partly states this claim.

    Interpretationreasoning

    Because basic usage is acquired within minutes, BUILD-IT may stimulate people with different skills and knowledge to work closer together and enhance their verbal exchange.

    “Therefore, it may stimulate people possessing different sets of skills and/or different modes of knowledge to work closer together and thereby enhance their (verbal) exchange.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    In socio-technical systems theory, a task is the link between the human/social system and the computer/technical system.

    “In the tradition of socio-technical systems theory (Emery, 1959), a task is seen as the link between the human/social system and the computer/technical system.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Emery, 1959

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The BUILD-IT project was also influenced by Gibson's ecological approach to visual perception.

    “In fact, the BUILD-IT project was also nourished by thoughts stemming from 'The ecological approach to visual perception' by Gibson (1986).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Gibson (1986)

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given

    Activity theory remains difficult to access for practitioners in design and computer science.

    “However, activity theory still remains difficult to access for practitioners in the fields of design and computer science.”
    Quote in the paperNot a substantial claim
78 of 78
  • The paper relies on this without support.

    Co-location is indispensable for the early stages of a complex planning process.

    “We believe that co-location is an indispensable factor for the early stages of a complex planning process.”
  • The paper relies on this without support.

    Many CSCW systems cause users to hardly interact with their physical environment and to deal only with virtual objects.

    “However, with many CSCW systems, users hardly interact with their physical environment.They deal only with virtual objects, which is also the case for most single-user applications.”
  • The paper relies on this without support.

    Much of users' mental capacity is employed to adapt to a virtual world, leaving less capacity for actual task solving.

    “Much of the users' mental capacity is employed to adapt to the virtual world, leaving less capacity for actual task solving.”
  • The paper relies on this without support.

    Virtual models can be more easily changed than physical models.

    “Virtual models of these objects can be more easily changed than physical models.”
  • The paper relies on this without support.

    Planning activity is mainly virtual because it involves reflecting on and modifying objects that will only exist in the future.

    “The activity of planning is mainly 'virtual' because it involves reflecting on and modifying objects that will only exist in the future.”
  • The paper relies on this without support.

    Most companies have replaced drawings and physical models with CAD systems.

    “In most companies CAD systems have replaced drawings and physical models.”
  • The paper relies on this without support.

    This replacement has sped up design by systematizing recurring tasks and reducing monotonous small changes.

    “This change has helped speed up the design process by systematizing recurrent tasks and reducing the monotonous work of small changes.”
  • The paper relies on this without support.

    CAD systems provide interfaces for production monitoring and quality control, beyond simple drawing.

    “CAD systems are more than simple drawing tools; they offer interfaces to production monitoring and quality control.”
  • The paper relies on this without support.

    CAD systems can store part prices or other metadata alongside 3D data.

    “In CAD systems part prices or other meta-data can be stored with 3D data.”
  • The paper relies on this without support.

    Not all planners are familiar with CAD systems.

    “However, not all planners are yet acquainted with CAD systems.”
  • The paper relies on this without support.

    This unfamiliarity creates a division of labor between planners and CAD specialists, complicating planning.

    “This results in a division of labor between planners and CAD specialists, complicating the planning process.”
  • The paper relies on this without support.

    Users are inherently accustomed to a natural style of interaction.

    “Users are inherently used to a natural style of interaction and thereby perceive low levels of risk in trying out their ideas with the system.”
12 of 12

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

  • Aicher citation has conflicting years

    Minor

    The text cites Aicher's work as published in 1996, while the corresponding reference lists 1994.

  • Action-cycle attribution gives conflicting dates

    Minor

    The text says Hacker introduced the goal-directed action cycle in 1998, but its figure caption attributes the same cycle to Hacker in 1994.

  • Navigation section number does not match its heading

    Minor

    The paper points readers to Section 4.3.3 for navigation methods, but the navigation section is numbered 4.2.3.

3 of 3

Cites

Flagged first, then by citations

Research works printed but not linked: 12

  1. Aicher, O. (1994): Analogue and Digital, Writings on the Philosophy of Making. Berlin: Wiley-vch.
  2. Drisis, L. (1996): Rationalisierung der rechnerunterstützten Konstruktion durch softwareergonomische Interaktions-gestaltung. Düsseldorf: VDI Verlag.
  3. Engeström, Y. (1990): When Is a Tool? Multiple Meanings of Artifacts in Human Activity. In Learning, Working, Imagining. Helsinki: Orienta-Konsultit Oy, pp. 171–195.
  4. Flor, N. and E. Hutchins (1991): Analyzing Distributed Cognition in Software Teams: A Case Study of Team Programming During Perfective Software Maintenance. In J. Koenemann-Belliveau et al. (eds.): Proceedings of the Fourth Annual Workshop on Empirical Studies of Programmers. Norwood, N.J.: Ablex Publishing, pp. 36–59.
  5. Frese, M. and J. Sabini (1985): Goal Directed Behaviour: The Concept of Action in Psychology. London: Lawrence Erlbaum Associates.
  6. Hacker, W. and A. Clauss (1976): Kognitive Operationen, inneres Modell und Leistung bei einer Montagetätigkeit. In W. Hacker (ed.): Psychische Regulation von Arbeitstätigkeiten. Berlin: Deutscher Verlag der Wissenschaften, pp. 88–102.
  7. Hacker, W. (1994): Action Theory and Occupational Psychology. Review of German Empirical Research Since 1987. The German Journal of Psychology, vol. 18, no. 2, pp. 91–120.
  8. Lauche, K., A. Verbeck and W.G. Weber (1999): Multifunktionale Teams in der Produkt-und Prozessentwicklung. In Zentrum für Integrierte Produktionsysteme (ZIP) of ETH Zurich (ed.): Optimierung der Produkt-und Prozessentwicklung – Beiträge aus dem Zentrum für integrierte Produktionssysteme. vdf Hochschulverlag, pp. 99–118.
  9. Leont'ev, A.N. (1978): Activity. Consciousness. Personality. NJ: Englewood Cliffs, Prentice-Hall.
  10. Rauterberg, M. (1995): Ñber die Qualifizierung software-ergonomischer Richtlinien, Ph.D. Thesis. Zurich: University of Zurich, p. 206.
  11. Vince, J., B. Buxton, L. Rosenblum, R. Earnshaw and T. Kirste (1999): Report of theWorking Group on Virtual Environments, Augmented Reality and Mobile Systems, as part of a Special Report on Human-Centered Computing, Online Communities and Virtual Environments. Computer Graphics of the ACM SIGGRAPH, vol. 33, no. 3, pp. 45–46.
  12. Weber,W.G. (1997): Collective Action Regulation, Common Task Orientation, and Common Objectifications in Advanced Manufacturing Systems. Proceedings of From Experience to Innovation, Proceeding of IEA'97. Helsinki: Finish Institute of Occupational Health, pp. 283–285.

Cited by

Sorted by citations

Authors
Fjeld, M., Lauche, K., Bichsel, M., Voorhorst, F., Krueger, H., & Rauterberg, M.
Affiliations
ETH Zurich (CH)
Corresponding author
Fjeld, Morten
Venue
Computer Supported Cooperative Work (CSCW)
Published
2002-03
Volume
11
Issue
1-2
Pages
153-180
ISSN
  • 0925-9724 (ISSN-L)
  • 1573-7551
OpenAlex
W2121649960
Cited by
168
References
73
Citations by year
2026: 2 · 2025: 2 · 2024: 2 · 2023: 1 · 2022: 1 · 2021: 4 · 2020: 4 · 2019: 6 · 2018: 5 · 2017: 8 · 2016: 4 · 2015: 4 · 2014: 3 · 2013: 6 · 2012: 9
FWCI
15.99
Type
journal article
Language
en
Open access
Locations
  • Computer Supported Cooperative Work (CSCW) (publishedVersion)
  • TU/e Research Portal (publishedVersion, other-oa)
  • TU/e Research Portal (submittedVersion)
  • Cumulative Index of Computer Aided Architectural Design (submittedVersion)
  • TU/e Research Portal (submittedVersion, other-oa)
Funders
  • Kommission für Technologie und Innovation
  • Eidgenössische Technische Hochschule Zürich
  • Norges Forskningsråd
Topics
  • Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
  • Physical Sciences › Computer Science › Human-Computer Interaction › Interactive and Immersive Displays
  • Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
Keywords
activity theory, groupware design, physical tools, virtual tools, objectification, augmented reality, collaborative planning, 3D modeling, design guidelines, task analysis, co-located interaction

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-09-29.

Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-09-29.

Cited sources are checked by gpt-6-sol.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

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