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Usability Meanings and Interpretations in ISO Standards
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“This was beneficial to understand learnability [32], which is an indicator of how easily the ASHAs performed tasks as well as efficiency [33], which is an analysis of the ASHA’s ability to quickly perform the task they have learnt.”
From Engineering a mobile health tool for resource-poor settings to assess and manage cardiovascular disease risk: SMARThealth study (2015) · cites this paper as [32]
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Items 101–200 of 451
Ali, M., Jabeen, H., Hoyt, C. T., & Lehmann, J. (2019) · Lecture notes in computer science · doi:10.1007/978-3-030-30796-7_1 · Cited by 25
“Extent to which a software system can be used to achieve a goal with effectiveness, efficiency and satisfaction [20].”
BackgroundMayer, G., Hummel, S., Oetjen, N., Gronewold, N., Bubolz, S., Blankenhagel, K. J., Slawik, M., Zarnekow, R., Hilbel, T., & Schultz, J. (2022) · Digital Health · doi:10.1177/20552076221091353 · Cited by 25
“‘capability of the software product to be understood, learned and liked by the user, when used under specified conditions’ as defined in ISO/IEC 9126-1.(57) For example, features of design, simplicity, ease of structure and guidance of the whole programme were regarded as usability.”
MethodVanichvasin, P. (2022) · International Education Studies · doi:10.5539/ies.v15n6p15 · Cited by 30
Usability testing of e-learning
Adebesin, F., de Villiers, R., & Ssemugabi, S. (2009) · Annual Conference of the Southern African Computer Lecturers' Association (SACLA) · doi:10.1145/1562741.1562742 · Cited by 22
“extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use [ 1 ].”
BackgroundMethodInfluentialDelivering Usability in IT Products: Empirical Lessons from the Field
Weichbroth, P. (2018) · International Journal of Software Engineering and Knowledge Engineering · doi:10.1142/s0218194018500298 · Cited by 22
Sheehan, B., & Lucero, R. J. (2015) · eGEMs (Generating Evidence & Methods to improve patient outcomes) · doi:10.13063/2327-9214.1152 · Cited by 21
“The criteria and related metrics were chosen based on the recommendations from the TURF framework as well as the recommendations of the International Standards Organization (ISO 9241-11) for components of software systems that define usability.(30,36)”
MethodBalushi, T. H. A., Sampaio, P., & Loucopoulos, P. (2012) · Expert Systems · doi:10.1111/j.1468-0394.2012.00625.x · Cited by 21
Taohai, K., Phimoltares, S., & Cooharojananone, N. (2010) · International Conference on Computational Science and Its Applications · doi:10.1109/iccsa.2010.50 · Cited by 21
“Interestingly, the student group often had problems with the transfer of money and payment of the electricity bill tasks, especially at Bank E. Finally, the Government and state enterprises officers often had problems with completing the Credit Card Payment task, again at Bank E, which they…”
BackgroundMethodBoissy, P., Jacobs, K., & Roy, S. H. (2006) · BMC Medical Informatics and Decision Making · doi:10.1186/1472-6947-6-42 · Cited by 21
Optimising the future of technology in organisations: A human factors perspective
Wiggins, M. W., Auton, J. C., Bayl‐Smith, P., & Carrigan, A. (2020) · Australian Journal of Management · doi:10.1177/0312896220918915 · Cited by 20
“However, these standards generally refer to the responsiveness of an interface, such as display refresh times, acknowledgement of key inputs, and the amount of clutter on a display (Abran et al., 2003).”
BackgroundHow have views on Software Quality differed over time? Research and practice viewpoints
Ndukwe, I. G., Licorish, S. A., Tahir, A., & MacDonell, S. G. (2022) · Journal of Systems and Software · doi:10.1016/j.jss.2022.111524 · Cited by 20
Rafla, T., Robillard, P. N., & Desmarais, M. C. (2007) · Software Quality Journal · doi:10.1007/s11219-006-9009-9 · Cited by 20
“Usability is becoming widely recognized as an important quality attribute (Bevan, 1995; Landauer, 1995; Juristo et al., 2001; Abran et al., 2003 ).”
BackgroundMeasuring task-specific perceptions of the world wide web
Page‐Thomas, K. (2006) · Behaviour and Information Technology · doi:10.1080/01449290500347962 · Cited by 20
Beani, E., Menici, V., Cecchi, A., Cioni, M. L., Giampietri, M., Rizzi, R., Sgandurra, G., & Cioni, G. (2020) · Frontiers in Neurology · doi:10.3389/fneur.2020.601137 · Cited by 19
A Nursing Focus on EMR Usability Enhancing Documentation of Patient Outcomes
Page, C. A. K., & Schadler, A. D. (2014) · Nursing Clinics of North America · doi:10.1016/j.cnur.2013.11.010 · Cited by 20
Krukar, J., Dalton, R., & Hölscher, C. (2016) · Human-computer interaction series · doi:10.1007/978-3-319-30028-3_2 · Cited by 18
“Abran et al. (2003) provide a review of some existing definitions, identifying the two most widely accepted ones: 1.”
BackgroundHuman factors considerations in designing a personalized mobile dialysis device: An interview study
Kim, J.-E., Kessler, L. G., McCauley, Z., Niiyama, I., & Boyle, L. N. (2020) · Applied Ergonomics · doi:10.1016/j.apergo.2019.103003 · Cited by 19
Usability and user evaluation of an integrated multimedia e-learning management system
Rupere, T., Jakovljević, M., & |, |. (2021) · Knowledge Management & E-Learning An International Journal · doi:10.34105/j.kmel.2021.13.018 · Cited by 19
“It has not been explained and defined homogenously and concisely (Abran et al., 2003) by researchers and standardisation bodies.”
BackgroundObanya, H. E., Khan, F. R., Navarro, V. C., Rødland, E. S., Walker-Franklin, I., Thomas, J., Cooper, A., Molden, N., Amaeze, N. H., Patil, R. S., et al. (2024) · Environmental Research · doi:10.1016/j.envres.2024.120222 · Cited by 22
EISEval, a generic reconfigurable environment for evaluating agent-based interactive systems
Tran, C. D., Ezzedine, H., & Kolski, C. (2013) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2013.02.001 · Cited by 18
Introducing a usability framework to support urban information discovery and analytics
Barton, J., Goldie, X., & Pettit, C. J. (2015) · Journal of Spatial Science · doi:10.1080/14498596.2015.997315 · Cited by 18
“Usability can be defined as ‘the capacity of the software product to be understood, learned, used and attractive to the user, when used under specified conditions’ (Abran et al. 2003).”
BackgroundAnalytical Comparison of Usability Measurement Methods
Dubey, S. K. (2012) · Cited by 18
Murray-Torres, T. M., Casarella, A., Bollini, M. L., Wallace, F., Avidan, M. S., & Politi, M. C. (2019) · JMIR Human Factors · doi:10.2196/12155 · Cited by 19
“Successful systems are those that achieve high levels of usability [23,24] by meeting thresholds for efficiency, effectiveness, and satisfaction [25-27] in the actual environment in which they will be used [22,28,29].”
BackgroundLocke, H., Brooks, J. M., Arendsen, L. J., Jacob, N. K., Casson, A. J., Jones, A. K. P., & Sivan, M. (2020) · British Journal of Pain · doi:10.1177/2049463720908798 · Cited by 20
“However, there have been many proposed definitions of usability in the context of software development (52,53), including in the international standard ISO 924111:2018, which focuses on effectiveness (the ability of users to achieve the intended”
BackgroundPreliminary Work on a Virtual Reality Interface for the Guidance of Underwater Robots
de la Cruz, M., Casañ, G. A., Sanz, P. J., & Marín, R. (2020) · Robotics · doi:10.3390/robotics9040081 · Cited by 18
“The term “usability” has not been defined homogeneously, neither by researchers nor by standardization bodies [37].”
BackgroundA model-driven approach for usability engineering of interactive systems
Ammar, L. B., Trabelsi, A., & Mahfoudhi, A. (2015) · Software Quality Journal · doi:10.1007/s11219-014-9266-y · Cited by 18
“Usability is increasingly recognized as one of the most important quality factors that determine the success of an interactive system (Abran et al. 2003).”
BackgroundHealthcare Professionals and Telehealth Usability During COVID-19
Xu, J., Hamadi, H. Y., Hicks-Roof, K. K., Zeglin, R. J., Bailey, C. E., & Zhao, M. (2021) · Telehealth and Medicine Today · doi:10.30953/tmt.v6.270 · Cited by 17
Monfort, G. M., Paluzié, G., Díaz-Gegúndez, M., & Chabrera, C. (2023) · Scientific Reports · doi:10.1038/s41598-023-29640-7 · Cited by 20
“Usability is defined as “the extent to which a product can be used by specific users to achieve specific goals with effectiveness, efficiency and satisfaction in a specific context of use” 34 .”
BackgroundUsability Testing of Two Ambulatory EHR Navigators
Hultman, G. M., Marquard, J. L., Arsoniadis, E. G., Mink, P. J., Rizvi, R. F., Ramer, T. J., Khairat, S., Fickau, K., & Melton, G. B. (2016) · Applied Clinical Informatics · doi:10.4338/aci-2015-10-ra-0129 · Cited by 17
“Many observed design problems can be tied to poor system usability, defined as “the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use” [4].”
BackgroundThe Importance of Website Usability Testing
Rinder, J. (2012) · Cited by 17
EARLY USABILITY MEASUREMENT IN MODEL-DRIVEN DEVELOPMENT: DEFINITION AND EMPIRICAL EVALUATION
Panach, J. I., Condorí-Fernández, N., Vos, T. E. J., Aquino, N., & Valverde, F. (2011) · International Journal of Software Engineering and Knowledge Engineering · doi:10.1142/s0218194011005311 · Cited by 16
“Both Sorokin and Abran define metrics to evaluate usability, but these metrics are based on experiments with end-users.”
BackgroundAn Empirical Study of M-Commerce Adoption from Usability Perspective
Min, Q., Li, S., & Zhong, Q. (2009) · International Conference on Mobile Business · doi:10.1109/icmb.2009.44 · Cited by 16
“learnability, operability, and attractiveness [8].”
Initial Framework for Software Quality Evaluation Based on ISO/IEC 25022 and ISO/IEC 25023
Nakai, H., Tsuda, N., Honda, K., Washizaki, H., & Fukazawa, Y. (2016) · IEEE International Conference on Software Quality, Reliability and Security Companion (QRS-C) · doi:10.1109/qrs-c.2016.66 · Cited by 16
“This is because the ISO/IEC standard has too general and ambiguous metrics, measurements, inputs, and outputs to apply practically to software development project and products [4] [2].”
BackgroundThe eSMAF: a software for the assessment and follow-up of functional autonomy in geriatrics
Boissy, P., Brière, S., Tousignant, M., & Rousseau, É. (2007) · BMC Geriatrics · doi:10.1186/1471-2318-7-2 · Cited by 16
“Usability is defined as the extent to which a product can be used by specified users to achieve specific goals effectively, efficiently, and with satisfaction in a specified context of use [23].”
BackgroundZimmermann, J., Morf, H., Scharf, F., Knitza, J., Möller, H., Muehlensiepen, F., Nathrath, M., Orlemann, T., Voelker, T., & Deckers, M. (2024) · JMIR Human Factors · doi:10.2196/57771 · Cited by 15
Ahlgren, T. L., Sunde, H. F., Kemell, K., & Nguyen‐Duc, A. (2025) · Information and Software Technology · doi:10.1016/j.infsof.2025.107832 · Cited by 19
Toribio, G. G., Saldaña, Y. P., Mora, J. J. H., Hernández, M. J. S., Bautista, H. N., Collazos, C. A., & Alegría, J. A. H. (2019) · Revista Colombiana de Computación · doi:10.29375/25392115.3605 · Cited by 15
Anthony, B., Majid, M. B. A., & Romli, A. (2019) · Journal of Systems and Information Technology · doi:10.1108/jsit-10-2017-0083 · Cited by 15
Modeling micro-interactions in self-regulated learning: A data-driven methodology
Yu, H., Harper, S., & Vigo, M. (2021) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2021.102625 · Cited by 15
“Learnability as 572 an important and perhaps fundamental component of usability [2, 60], has 573 not been thoroughly discussed in online learning platforms.”
BackgroundEvaluation of a game used to teach usability to undergraduate students in computer science
Benitti, F. B. V., & Sommariva, L. (2015) · Journal of Usability Studies archive · doi:10.5555/2870660.2870663 · Cited by 15
Assessing Website Usability Attributes Using Partial Least Squares
Aziz, N. (2014) · International Journal of Information and Electronics Engineering · doi:10.7763/ijiee.2014.v4.423 · Cited by 14
“Effectiveness describes the interaction from the process viewpoint, efficiency which focus on results and resources involved and satisfaction which is a user viewpoint [12], [19], [20].”
BackgroundOnline Self-Assessments zur Studien- und Universitätswahl
Thiele, L., & Kauffeld, S. (2018) · Springer Reference Psychologie · doi:10.1007/978-3-662-48750-1_4 · Cited by 14
A usability design checklist for Mobile electronic data capturing forms: the validation process
Mugisha, A., Nankabirwa, V., Tylleskär, T., & Babić, A. (2019) · BMC Medical Informatics and Decision Making · doi:10.1186/s12911-018-0718-3 · Cited by 17
“[ 13, 34] e.g. deleting the form 104.”
A Distributed Online Curriculum and Courseware Development Model
Durdu, P. O., Yalabik, N., & Çağıltay, K. (2009) · Cited by 14
Salas, J., Chang, A., Montalvo, L., Núñez, A., Vilcapoma, M., Moquillaza, A., Murillo, B., & Paz, F. (2019) · Communications in computer and information science · doi:10.1007/978-3-030-37386-3_18 · Cited by 13
Day, S., Ncube, V., Maja, L., Wasunna, B., Pienaar, J., Setswe, G., Waweru, E., & Feldacker, C. (2023) · JMIR Formative Research · doi:10.2196/44122 · Cited by 13
“Usability is commonly defined as the extent to that a product can be used to complete a task efficiently, effectively, and with satisfaction [21-23].”
BackgroundEvaluating the Effect of Software Quality Characteristics on Health Care Quality Indicators
Aghazadeh, S., Pirnejad, H., Aliev, A., & Moradkhani, A. (2015) · EUR Research Repository (Erasmus University Rotterdam) · Cited by 13
Charfi, S., Ezzedine, H., Kolski, C., & Moussa, F. (2011) · Lecture notes in computer science · doi:10.1007/978-3-642-21602-2_20 · Cited by 13
“A system is said useful if it allows the user to reach his or her work’s objective [1] [15] [16] [20].”
BackgroundEffective use of human physiological metrics to evaluate website usability
Qu, Q., Guo, F., & Duffy, V. G. (2017) · Aslib Journal of Information Management · doi:10.1108/ajim-09-2016-0155 · Cited by 14
“Based on ISO9241-11 and referred to ISO9126 and other resource, Abran et al .”
MethodEsfahani, M. Z., Khajouei, R., & Baneshi, M. R. (2018) · Journal of Biomedical Informatics · doi:10.1016/j.jbi.2018.02.017 · Cited by 13
Empirical Insights of Individual Website Adjustments for People with Dyslexia
Kous, K., & Polančič, G. (2019) · Sensors · doi:10.3390/s19102235 · Cited by 13
Leveraging Encoded Archival Description for Access to Digital Content: A Cost and Usability Analysis
DeRidder, J., Presnell, A., & Walker, K. P. (2012) · The American Archivist · doi:10.17723/aarc.75.1.5641v61p422u0u90 · Cited by 13
A Review of Conversational Agents in Education
Rodrigues, C., Reis, A., Pereira, R., Martins, P., Sousa, J., & Pinto, T. D. O. (2022) · Communications in computer and information science · doi:10.1007/978-3-031-22918-3_37 · Cited by 13
O’Connor, A., Tai, A., Brinn, M. P., Hoang, A. N. T. H., Cataldi, D., & Carson‐Chahhoud, K. (2023) · JMIR Pediatrics and Parenting · doi:10.2196/40219 · Cited by 14
“The International Organization of Standardization defines usability as “the extent to which the intervention or product can achieve specified goals by specified users with effectiveness, efficiency and satisfaction” [28].”
BackgroundBerger, M. F., Winter, R., Tuca, A., Michelitsch, B., Schenkenfelder, B., Hartmann, R., Giretzlehner, M., Reishofer, G., Kamolz, L., & Lumenta, D. B. (2023) · Digital Health · doi:10.1177/20552076231173554 · Cited by 12
Albrink, K., Schröder, D., Joos, C., Müller, F., & Noack, E. M. (2024) · JMIR Human Factors · doi:10.2196/47755 · Cited by 12
“The SUS was developed based on Standard ISO 9241-11 [21], in which usability is measured by the three main attributes of “effectiveness,” “efficiency,” and “satisfaction” [22,23].”
MethodLindorfer, R., & Froschauer, R. (2019) · IEEE International Conference on Industrial Informatics (INDIN) · doi:10.1109/indin41052.2019.8972318 · Cited by 12
“Nevertheless an important factor of successfully placing a software solution to the commercial market is its usability [36].”
BackgroundAn Empirical Study of the Influencing Factors of User Adoption on Mobile Securities Services
Li, Z., & Xue, B. (2011) · Journal of Software · doi:10.4304/jsw.6.9.1696-1704 · Cited by 12
“Second, the usability of mobile communication network mainly refers to the stability, coverage and data transfer rate of mobile communication network [21].”
BackgroundMurray-Torres, T. M., Wallace, F., Bollini, M. L., Avidan, M. S., & Politi, M. C. (2018) · Pilot and Feasibility Studies · doi:10.1186/s40814-018-0233-4 · Cited by 12
“The second phase of testing will involve in situ use of the ACT by end users and will further focus on the outcomes of efficiency, efficacy, and learnability of and satisfaction with the ACT [22, 23].”
BackgroundBelleville, S., Cuesta, M., Bieler-Aeschlimann, M., Giacomino, K., Widmer, A., Hager, A. G. M., Pérez-Marcos, D., Cardin, S., Boller, B., Bier, N., et al. (2020) · BMC Geriatrics · doi:10.1186/s12877-020-01709-2 · Cited by 12
User Centered Design of Non-Visual Audio-Haptics
Rassmus-Gröhn, K. (2008) · Lund University Publications (Lund University) · Cited by 12
Ertl, B., Ebner, K., & Kikis-Papadakis, K. (2010) · International Journal of Knowledge Society Research · doi:10.4018/jksr.2010070103 · Cited by 12
Yasemi, Z., Rahimi, B., Khajouei, R., & Yusefzadeh, H. (2018) · Journal of Clinical Research in Paramedical Sciences · doi:10.5812/jcrps.80331 · Cited by 11
Diaz‐Garelli, F., Strowd, R. E., III, Ahmed, T., Wells, B. J., Merrill, R., Laurini, J. A., Pasche, B., & Topaloĝlu, Ü. (2019) · JAMIA Open · doi:10.1093/jamiaopen/ooz020 · Cited by 11
“This, in turn, confirms that data entry and the resulting intrinsic data quality(49,57) are likely to be impacted by EHR interface design and demanding clinical workflows.(33,58,59) This corroborates that clinical data is a tangential product of clinical care and is affected by clinical processes such as billing,(34,6…”
BackgroundMunim, K. M., Islam, I., Milton, M. M. R., Ara, L. A., Faisal, F. A., & Islam, M. N. (2023) · Engineering Reports · doi:10.1002/eng2.12738 · Cited by 11
Mbelekani, N. Y., & Bengler, K. J. (2023) · Information · doi:10.3390/info14100519 · Cited by 11
Human Resources Information Systems (HRIS) for military domain - a conceptual framework
Noor, M. M., & Razali, R. (2011) · doi:10.1109/iceei.2011.6021559 · Cited by 11
“ISO 9126 part 1 is an extension of previous work done by [24], [25].”
Boissy, P., Tousignant, M., Moffet, H., Nadeau, S. M., Brière, S., Mérette, C., Corriveau, H., Marquis, F., Cabana, F., Ranger, P., et al. (2016) · Telemedicine Journal and e-Health · doi:10.1089/tmj.2015.0157 · Cited by 11
“9 The quality of the videoconferencing experience is at the forefront of the usability of A/V-mediated communication 10–12 and can be modeled as a multidimensional construct with specific attributes.”
Usability Evaluation of CADCAM: State of the Art
Li, Y., Hedlind, M., & Kjellberg, T. J. A. (2015) · Procedia CIRP · doi:10.1016/j.procir.2015.01.053 · Cited by 11
Applying static code analysis for domain-specific languages
Ruiz‐Rube, I., Person, T., Dodero, J. M., Mota, J. M., & Sánchez-Jara, J. F. M. (2019) · Software & Systems Modeling · doi:10.1007/s10270-019-00729-w · Cited by 11
Guidelines for Web Usability and Accessibility on the Nintendo Wii
Franzoni, V., & Gervasi, O. (2009) · Transactions on computational science · doi:10.1007/978-3-642-10649-1_2 · Cited by 11
“The usability is defined by the ISO standard 9241-11 and in ISO/IEC standard 9126[1].”
MethodUsing pre-test to validate the Questionnaire for Website Usability (QWU)
Aziz, N. S., & Kamaludin, A. (2015) · International Conference on Software Engineering and Computer Systems · doi:10.1109/icsecs.2015.7333093 · Cited by 11
“…authors would like to extend sincere appreciation to Faculty of Computer, Media and Technology Management (FKMPT), TATI University College and Faculty of Computer System and Software Engineering (FSKKP), Universiti Malaysia Pahang for the support and encouragement in making this research a success.”
BackgroundA User-Centered Approach to the Application of BIM in Smart Working Environments
Park, D. Y., Choi, J., Ryu, S., & Kim, M. J. (2022) · Sensors · doi:10.3390/s22082871 · Cited by 10
“[44] defined software usability from a different viewpoint.”
BackgroundMenici, V., Antonelli, C., Beani, E., Mattiola, A., Giampietri, M., Martini, G., Rizzi, R., Cecchi, A., Cioni, M. L., Cioni, G., et al. (2021) · Frontiers in Pediatrics · doi:10.3389/fped.2021.673956 · Cited by 10
Patil, T., Bhutkar, G., & Tarapore, N. (2012) · Advances in intelligent systems and computing · doi:10.1007/978-3-642-31513-8_33 · Cited by 10
RITA: a useR Interface evaluaTion frAmework
Kolski, C., Ezzedine, H., & Charfi, S. (2020) · HAL · doi:10.3217/jucs-021-04-0526 · Cited by 10
Pienaar, J., Day, S., Setswe, G., Wasunna, B., Ncube, V., Ndebele, F., Oni, F., Waweru, E., Makhele, C., Tweya, H. M., et al. (2023) · Digital Health · doi:10.1177/20552076231194924 · Cited by 10
“Usability is defined as the ability to use the product to complete a task effectively, with minimal errors, efficiently and with satisfaction by users in a specified setting.(32) For usability, we focused on the usefulness of the system and user perceptions of the importance of system functions.”
BackgroundA Trade-Off Model of Software Requirements for Balancing Between Security and Usability Issues
Al‐Sarayreh, K. T., Hasan, L. A., & Almakadmeh, K. (2015) · International Review on Computers and Software (IRECOS) · doi:10.15866/irecos.v10i12.8094 · Cited by 10
“Whereas the number of users’ complaints reflects the ratio of customers who make complaints against the system [21].”
BackgroundHarmonization of usability measurements in ISO9126 software engineering standards
Cheikhi, L., Abran, A., & Suryn, W. (2006) · IEEE International Symposium on Industrial Electronics (ISIE) · doi:10.1109/isie.2006.296137 · Cited by 10
“A number of additional harmonization issues still need to be tackled by the ISO group working on the next update of the ISO 9126 series, including harmonization with the ISO 9126 model of internal quality and measures of quality in use, as documented in [12-13], and the ISO 9241 standard on process usability, as docum…”
MethodSelf-citationUsability evaluation of a video conferencing system in a university's classroom
Khalid, M. S., & Hossan, M. I. (2016) · International Conference on Computer and Information Technology (ICCIT) · doi:10.1109/iccitechn.2016.7860192 · Cited by 10
An Evaluation on the Usability of E-Commerce Website Using Think Aloud Method
Majid, R. A., Hashim, M., & Jaabar, N. A. A. (2014) · Advances in intelligent systems and computing · doi:10.1007/978-3-319-05948-8_28 · Cited by 10
Comparison of proactive and reactive interaction modes in a mobile robotic telecare study
Keidar, O., Parmet, Y., Olatunji, S., & Edan, Y. (2024) · Applied Ergonomics · doi:10.1016/j.apergo.2024.104269 · Cited by 9
Kureerung, P., & Ramingwong, L. (2019) · International Conference on Awareness Science and Technology (iCAST) · doi:10.1109/icawst.2019.8923454 · Cited by 9
“ISO 9241-11 [20] Effectiveness, Efficiency and Satisfaction”
de Oliveira, G. F., Ferreira, B., & Marques, A. B. (2020) · Brazilian Symposium on Software Engineering · doi:10.1145/3422392.3422435 · Cited by 9
“[3] Alain Abran, Adel Khelifi, Witold Suryn, and Ahmed Seffah.”
BackgroundSkublewska‐Paszkowska, M. (2024) · Applied Computer Science · doi:10.35784/acs-2024-04 · Cited by 9
Design guidelines for web applications based on local patterns
Llanos, C. I., & Muñoz, M. (2007) · Euro American Conference on Telematics and Information Systems · doi:10.1145/1352694.1352740 · Cited by 9
Evaluation of eGovernment websites usability in Jordan
Fawwaz, A., & Methqal, B. (2012) · Brunel University Research Archive (BURA) (Brunel University London) · Cited by 10
Li, S., & Lin, Z. (2023) · Displays · doi:10.1016/j.displa.2023.102603 · Cited by 8
Evaluating the performance of gaze interaction for map target selection
Zhang, C., Liao, H., & Meng, J. (2024) · Cartography and Geographic Information Science · doi:10.1080/15230406.2024.2335331 · Cited by 8
“Usability evaluation for an interactive system is one of the key factors that determine its successful applications (Abran et al., 2003).”
Mangani, G., Barzacchi, V., Bombonato, C., Barsotti, J., Beani, E., Menici, V., Ragoni, C., Sgandurra, G., & Lucchese, B. D. (2024) · Children · doi:10.3390/children11111327 · Cited by 8
“The feasibility was examined through ad hoc purpose-designed questionnaires, according to standard items identified in the literature regarding the Technology Assessment Model (TAM) [42] and conforming to the definition of usability [43–45] and acceptability [46].”
Educator Perceptions of Virtual Learning System Quality Characteristics
Padayachee, I. (2017) · South African Computer Journal · doi:10.18489/sacj.v29i3.418 · Cited by 8
Lucchese, B. D., Belmonti, V., Brovedani, P., Caponi, M. C., Castilla, A., Masi, G., Tacchi, A., Zaoui, M., Cioni, G., & Berthoz, A. (2021) · Frontiers in Psychiatry · doi:10.3389/fpsyt.2021.708434 · Cited by 11
Irache, A., Murachpersad, R., & Caleyachetty, R. (2019) · BMJ Global Health · doi:10.1136/bmjgh-2019-001928 · Cited by 8
Usability taxonomy and context-of-use taxonomy for usability analysis
Mosqueira-Rey, E., Alonso-Ríos, D., & Moret‐Bonillo, V. (2009) · Conference proceedings/Conference proceedings - IEEE International Conference on Systems, Man, and Cybernetics · doi:10.1109/icsmc.2009.5346929 · Cited by 8
“It is subdivided in a similar way to clarity.”
BackgroundLerchner, H., & Stary, C. (2016) · International Conference on Subject-Oriented Business Process Management (S-BPM ONE) · doi:10.1145/2882879.2882890 · Cited by 8
“[1]): Effectiveness refers to how "well" a system does what it is supposed to do.”
BackgroundIterative Design of an Immunization Information System in Pakistan
Razaq, S., Batool, A., Ali, U., Khalid, M. S., Saif, U., & Naseem, M. (2016) · ACM Symposium on Computing for Development (ACM DEV) · doi:10.1145/3001913.3001925 · Cited by 8
“International Organization for Standardization (ISO) defines usability as “the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use” [26].”
BackgroundMacNamara, W. (2017) · Arrow - TU Dublin (Technological University Dublin) · Cited by 8
Coetzee, R. (2019) · The South African Journal of Industrial Engineering · doi:10.7166/30-3-2244 · Cited by 7
“ lean philosophy [21-23] ; the literature on the design of implementation frameworks [24-26]; and ISO standard 9126 for software engineering [27].”
BackgroundGuidelines for research and design of software for children with ASD in e-health
Bondioli, M., Buzzi, M. C., Buzzi, M., Chessa, S., Jaccheri, L., Senette, C., & Pelagatti, S. (2023) · Universal Access in the Information Society · doi:10.1007/s10209-023-01013-x · Cited by 7
“To meet the requirements on usability and accessibility, the development of MyDentist had to respect also the basic criteria valid for all users, which means that the graphical user interfaces must comply with the standard usability criteria [48].”
Ayuso, D. M. R., García-López, R., Lozano-Villena, C., Martínez, J. R., Parga-Amado, P., García-Ferreiro, P., Gallud, J. A., Lozano, M. D., & Triviño-Juárez, J. M. (2023) · Hong Kong Journal of Occupational Therapy · doi:10.1177/15691861231206489 · Cited by 7
“Usability refers to the extent to which a product enables users to accomplish their goals effectively (Abran et al., 2003).”
Background
Metadata
- Authors
- Abran, A., Khelifi, A., Suryn, W., & Seffah, A.
- Affiliations
- École de Technologie Supérieure (CA)
- Concordia University (CA)
- Corresponding author
- Abran, Alain
- Khelifi, Adel
- Suryn, Witold
- Seffah, Ahmed
- Venue
- Software Quality Journal
- Published
- 2003-11
- Volume
- 11
- Issue
- 4
- Pages
- 325-338
- ISSN
- 0963-9314 (ISSN-L)
- 1573-1367
- OpenAlex
- W1537911176
- Cited by
- 451
- References
- 13
- Citations by year
- 2026: 10 · 2025: 12 · 2024: 21 · 2023: 26 · 2022: 20 · 2021: 25 · 2020: 29 · 2019: 43 · 2018: 27 · 2017: 30 · 2016: 27 · 2015: 25 · 2014: 23 · 2013: 18 · 2012: 22
- FWCI
- 7.86
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- Locations
- Software Quality Journal (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
- Physical Sciences › Computer Science › Information Systems › Software Engineering Research
- Keywords
- software usability, ISO standards, usability evaluation, usability model, software quality, normative model, usability measurement, software engineering practices
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